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The Olsen Melbourne - Art Series

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637 - 641 Chapel St, South Yarra, Victoria 3141 Australia
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Traveler (480)
Room & Suite (274)
Pool & Beach (27)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Olsen Melbourne - Art Series
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in South Yarra
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.2
Shopper's delight set on Melbourne's Chapel Street, the premier location to indulge in leading fashion, restaurant excellence and the bounty of cultural events the city has to offer. The Olsen embodies inspirational architecture and opulent design inspired by Australia's greatest living painter John Olsen. Lyrical artworks adorn the walls throughout, while a stunning a glass bottomed swimming pool and entertainment precinct await you. Refined hotel suites, many boasting stunning city skyline views are appointed with up to the minute comforts and technology, every suite is home to charming Olsen prints. The Olsen is a joy to inhabit. Perfect if you are looking to immerse yourself in authentic Melbourne style and culture. The Olsen - The Art of [Creature Comforts] Please note: South Yarra is experiencing a period of transformation, which at times is causing excess noise in our area. We are doing our best to manage this and are here to assist throughout your stay. PARKING POLICY: Due to limited space within our porte cochere area, we recommend parking in our secure car park upon your arrival. Self-parking is $32 per night and can be accessed at the rear of the hotel, via Daly Street. Valet parking is available for $40 per night, please see a member of our guest experience team for assistance. All parking is subject to availability and in the instance that our car park is full, our guest experience team can recommend nearby parking facilities. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Business Center with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Indoor pool
Heated pool
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
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Languages Spoken
English
2536Reviews11Q+A100Room tips
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MarkJacqui3931 wrote a review Aug 7
Mornington Peninsula, Australia30 contributions7 helpful votes
We love South Yarra and when we want that special weekend away usually stay nearby at another Accor property which we truly look forward to an amazing place to stay. The Olsen was OK but really lacked that something special. The bed was acceptable but not super comfortable as you'd expect with a 4 or 5 star property. The meals average and the facilities limited. Bathroom was good but a little small, furnishings were plush and luxurious but that didn't translate to a more comfortable or special stay. Would we stay here again? No. We'd go back across the road to our boutique Accor hotel.
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Date of stay: July 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded 1 week ago
Dear MarkJacqui3931, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B Johnson wrote a review Jul 2022
1 contribution
As someone who is vertically challenged, I could barely reach a glass from the upper cupboard. No chance I was reaching the toaster. Breakfast was very slow, given I was staying there for business reasons and needed to get to meetings. Wi-fi worked great.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded 1 week ago
Dear Blazos29, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback as well as receiving feedback on the areas that the hotel and the team need improving on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jodie803 wrote a review Jul 2022
Napier, New Zealand232 contributions92 helpful votes
We were going to the MCG, a special night for my son. We wanted some where in a great location and fairly close as we are from New Zealand. The tram was right out side the hotel. The room had 2 king beds and it had half a kitchen so we could walk across the road to Cole’s have a bite to eat prior to the game then in the morning a fabulous breakfast in the restaurant. Really enjoyed our stay.
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Date of stay: July 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded 3 weeks ago
Dear Jodie803, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback as well as receiving feedback on the areas that the hotel and the team need improving on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Snooze6 wrote a review Jul 2022
St Kilda, Australia49 contributions13 helpful votes
A nice hotel in a great spot but overpriced and lacks parking options on a busy part of Melbourne. Rooms are tiny but well appointed. Staff were terrific and helpful even when they were busy. For the price you can get more generous hotel rooms of similar quality.
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Check parking before arrival
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded 3 weeks ago
Dear Snooze6, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback as well as receiving feedback on the areas that the hotel and the team need improving on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EJNZTRIP wrote a review Jul 2022
Roseville, Australia158 contributions55 helpful votes
+1
The room was on one of the higher floors as requested, very clean and spacious. The size of the room exceeded our expectations. The bed was also extremely comfortable. The bathroom and shower were good. The room didn't disappoint in any way.
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Date of stay: July 2022
Value
Cleanliness
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Room Tip: We preferred a higher room for less street noise and better view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded 3 weeks ago
Dear Ejnztrip, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Albyross wrote a review Jul 2022
Albury, Australia35 contributions31 helpful votes
Parking at the hotel was full but we got a good weekend rate next door. The suite was very clean and spacious. Good sized bathrooms and comfortable beds. Great in-house restaurant and a tram to the city within easy walking. Love the Olsen and had a great stay, as always.
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Date of stay: July 2022Trip type: Traveled with friends
Room Tip: Parking was full, but another secure parking offered good rates and right next door
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded Jul 12, 2022
Dear Albyross, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yas queen g wrote a review Jun 2022
1 contribution
This was not a great experience for us, when booking i booked a double room that could accomodate five adults. the room i choose was a double room for space and privacy. On arrival our sign in form showed only 2 adults were booking in. We move in to another room as the first one was an open plan with very little privacy, we realised that it now only had one bathroom. This bathroom not only had a glass wall but was so small with no space to even rest a toilet bag. This room was so small that our stay with your hotel was not at all what we are used to staying at. I feel your website is misleading as this is advertised as a five star hotel, the rooms are not of the 5 star standard that i have stayed at. Very Disappointing as i was looking forward to staying at the Olsen renown for its art.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded Jun 19, 2022
Dear Yasqueeng, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laura m wrote a review Jun 2022
1 contribution
Comfortable for business. WiFi was great. Gym small, pool had alot of leaves, room service was great. I'd rethink for comfort stays, the check in staff were perfunctory and somewhat arrogant.. however this is only a small part of stay.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Olsen Hotel, Guest Services / Front Office at The Olsen Melbourne - Art Series
Responded Jun 19, 2022
Dear Miss, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback as well as receiving feedback on the areas that the hotel and the team need improving on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
333Sally333 wrote a review May 2022
Burleigh Heads, Australia93 contributions25 helpful votes
We booked a suite with two king beds. the room was very spacious and it was a bonus having 2 bathrooms. with covid , there are no mini bar amenties which is a bit inconvenient, but understandable. It saved us from gobbling chips and chocolate that we really didnt need! (woolworths and bottle shop just across road) The parking situation is a bit puzzling. we hired a car and when we got to the hotel we were told there was no room in the carpark and we had to use a public car park down the street. we stayed 5 nights and it would have been good to have access to the hotel car park. im not sure why it was always full but it wasnt ideal. Apart from that, we love the Olsen and often stay here. it is close to lots of amenities, and great restaurants, and shopping. Highly recommend.
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Date of stay: May 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AandKKerney wrote a review May 2022
Melbourne, Australia168 contributions48 helpful votes
+1
Don’t stay here on a Saturday night if you are longing and looking forward to celebrating a surprise anniversary. Small room, queen size uncomfortable bed and soft pillows with no alternatives offered. Slippers but no robes which was odd. The Spoonbill Restaurant would be a lovely place to enjoy an afternoon drink if you didn’t have to watch a staff member prise chewing gum off with a spoon from under tables and chairs. That certainly makes you feel like dry retching! We perused the dinner menu but sadly we felt it was overpriced and went elsewhere. We then returned to the room after dinner to enjoy the dulcet tones of revved up cars and screaming pedestrian foot traffic below throughout the night and into the wee hours of the morning. Young adults, presumably intoxicated staying on our floor also decided it would be extra fun to talk loudly and slam doors around 3.30am and beyond. Bleary eyed we went down for breakfast and did enjoy the food which was a rare positive. The staff are friendly at reception and in the restaurant which was nice. If you like John Olsen the artist, then you will enjoy the art work in the rooms, hallways and foyer however this is what you are paying for. The brand is more important then the experience or comfort. As an Accor member I kept apologising to my husband for bringing him here. He was less than impressed and we won’t be returning. We have stayed at far better, cheaper Accor hotels. Overall verdict: pretentious, overpriced, underwhelming and not for older couples or romantic nights away.
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Avoid this on a Saturday night if you are an older couple seeking peace and quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$143 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
art series - the olsen hotel melbourne
LOCATION
AustraliaVictoriaGreater MelbourneSouth YarraChapel Street
NUMBER OF ROOMS
229
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Frequently Asked Questions about The Olsen Melbourne - Art Series
Which popular attractions are close to The Olsen Melbourne - Art Series?
Nearby attractions include Rush Escape Game - South Yarra (0.2 miles), Palace Cinema Como (0.1 miles), and Katuk (0.3 miles).
What are some of the property amenities at The Olsen Melbourne - Art Series?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at The Olsen Melbourne - Art Series?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Olsen Melbourne - Art Series?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at The Olsen Melbourne - Art Series?
Yes, parking is available to guests.
What are some restaurants close to The Olsen Melbourne - Art Series?
Conveniently located restaurants include Cucinetta, Burch & Purchese Sweet Studio, and Two Birds One Stone.
Are there opportunities to exercise at The Olsen Melbourne - Art Series?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Olsen Melbourne - Art Series located near the city center?
Yes, it is 0.4 miles away from the center of South Yarra.
Are any cleaning services offered at The Olsen Melbourne - Art Series?
Yes, dry cleaning and laundry service are offered to guests.
Does The Olsen Melbourne - Art Series offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Olsen Melbourne - Art Series?
Many travelers enjoy visiting Old Melbourne Gaol (2.7 miles), St. Patrick's Cathedral (2.2 miles), and Rippon Lea Estate (2.9 miles).