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The Olsen Melbourne - Art Series

637 - 641 Chapel St, South Yarra, Victoria 3141 Australia
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Traveler (528)
Room & Suite (290)
Pool & Beach (28)

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About

#3 of 7 hotels in South Yarra
Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.2

Shopper's delight set on Melbourne's Chapel Street, the premier location to indulge in leading fashion, restaurant excellence and the bounty of cultural events the city has to offer. The Olsen embodies inspirational architecture and opulent design inspired by Australia's greatest living painter John Olsen. Lyrical artworks adorn the walls throughout, while a stunning a glass bottomed swimming pool and entertainment precinct await you. Refined hotel suites, many boasting stunning city skyline views are appointed with up to the minute comforts and technology, every suite is home to charming Olsen prints. The Olsen is a joy to inhabit. Perfect if you are looking to immerse yourself in authentic Melbourne style and culture. The Olsen - The Art of [Creature Comforts] Please note: South Yarra is experiencing a period of transformation, which at times is causing excess noise in our area. We are doing our best to manage this and are here to assist throughout your stay. PARKING POLICY: Due to limited space within our porte cochere area, we recommend parking in our secure car park upon your arrival. Self-parking is $32 per night and can be accessed at the rear of the hotel, via Daly Street. Valet parking is available for $40 per night, please see a member of our guest experience team for assistance. All parking is subject to availability and in the instance that our car park is full, our guest experience team can recommend nearby parking facilities.

This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.

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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Restaurant
Business Center with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Indoor pool
Heated pool
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English
See what other travelers are saying
  • Alex T
    Toorak, Australia25 contributions
    Birthday Celebration
    I stayed at The Olsen Hotel on the 7 th of March as a part of my birthday celebrations, I found the reception / front desk staff polite and friendly and helpful when an issue with the TV in my room arose, the issue was resolved after a few hours and I thank the team member responsible for their assistance. The room was clean and well presented, the bed was comfortable and I enjoyed my stay. The breakfast was delicious and hot just the way I like it , being a public holiday the restaurant was extremely busy and there was a wait but I was very happy to wait as I was in no rush the staff were lovely. I have taken one star off the review because of the hotels pre authorisation policy at check in, you would understand if there was a mini bar in your room and you might want to try some room service or try a food and beverage offering from the hotels bar or restaurant, the delay in the return of the pre-authorised funds is always annoying and the hotel staff do not like to be walked through why one does not need to do a pre authorisation as one does not want the mini bar in the room or one does not wish to charge anything else to their room. I am use to staying at hotels and having a 1 dollar authorisation / validation and my card number being kept on file, should I wish to charge anything to the room and I would then settle any charges upon check out. I now have to wait for the return of funds which I need ,to do my weekly grocery shop, I was not given a choice other than to put it on my card or pay more in a cash bond , what I wanted was a fair and open minded discussion with the duty manager or general manager to resolve the issue with out any stres. The only 2 ressons a pre-authorisation on a valid credit card would be in place 1. The hotel does not trust the guest to pay for any room charges they may incur from the mini bar or other food and beverage charges. 2,. It is a way to entice a guest to spend money on other guest services at the hotel during their stay In conclusion I had budgeted for a good room category with wifi and breakfast included and I had pre paid the booking so I could just go and enjoy my stay there was no more money in the hotel budget for the pre authorisation and it had to come out of my personal expenses budget not that Accor Hotels or The Olsen Hotel care about that. Be aware there is a 100 pre-authorisation on a credit card or a 200 dollar cash bond payable at check in at this hotel for ... incidentals .....
    Dear Guest We very much appreciate your comments regarding your stay at The Olsen Melbourne. We know that you have many options when choosing where to stay while in Melbourne. The fact that you had chosen The Olsen Melbourne is meaningful to us. We are sorry that your experience did not meet your expectations in certain areas and for that please allow me to express my sincerest apologies. At The Olsen, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We will most certainly investigate this further within our team to avoid that the same occurrence does not happen in future. At Accor hotels it is policy and procedure for all guests to provide a security deposit on check-in whether it be cash or credit card, we do apologize if this is an inconvenience for you, however it is something we cannot change. Once again we appreciate your sharing your concerns, it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vedran Perica Front Office Manager The Olsen Melbourne - Art Series
    Written March 29, 2021
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: March 2021
    Traveled solo
    Written March 8, 2021
  • Pineapple766
    Burleigh Heads, Australia197 contributions
    LOVELY staff, great location
    We usually stay in the CBD but stayed here due to location. A nice surprise, loved the area, so much walkable there, great restaurants, bars and shops. Our room was a bit on the tired side but I did read they are doing a refurb soon. The bed and pillows were extremely comfy and the shower was excellent, these are my main 2 criteria for a nice stay! For us the most outstanding thing was the staff and the courtesy they showed us. All staff greeted us on every turn, some even checked on us when we were waiting to friends outside to see if we needed a taxi or directions. At the beginning we asked for an iron, extra hangers etc and they were all issued quickly. The room was kept clean and nice little "smellies".
    Date of stay: February 2020
    Written February 24, 2020
  • airtravelplanner
    Melbourne, Australia13 contributions
    Best hotel to stay
    It was my second time staying at the Olsen, the first time, stayed in the 2 bedroom open plan suite, which was lovely and spacious. This time, the John Olsen Penthouse for a small event (just contact the team and let them know and they will help you out!) As soon as you walk into the room, you just go 'WOW', I mean the pictures look nice and all, but they in no way do this amazing space justice. However despite the incredible room, I am writing a rare review to thank all the incredible staff who helped make this experience so wonderful. We've stayed at quite a number of hotels around the world, occasionally at the luxurious standard, however Nick and his team were honestly the best from start to end. Helpful, friendly,efficient, kind and genuinely down-to-earth real people! The penthouse is massive and I noticed that the carpet was different from some other photos I'd seen and enquired if it was new. Apparently Novak Djokovic was going to stay in the room and didn't like the old carpet so in rolled the new...! Also learnt The Bieb's has stayed here which my daughter was pleased about. There's been a few others, just ask the staff so you can bask in the celebrity goodness of this room! It was a beautiful afternoon to the enjoy the hot tub, so good in fact, that after the clean up from the event was complete, I was back in there at 1:00am. Then when my head hit the pillow, it was like lying on a cloud, the bedding is very luxurious. This is across all room categories and even the extra roll out bed we hired was of top standard. Finally, I just wanted to say that our city and inner city hotels are hit hard by Covid, everyone is keen to go to regional Victoria at the moment which is great and understandable, however it's definitely worth considering adding some time at this hotel as well. An inner city experience can be equally as enjoyable now that Melbourne is buzzing again! Thanks for a wonderful experience!
    Thank you for taking the time to write such a terrific review of our hotel. We are so pleased that you enjoyed your Penthouse stay and the service from our team. We really appreciate your 'plug' for Melbourne travel!!
    Written December 15, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: December 2020
    Traveled with friends
    Written December 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicole B wrote a review Sep 5
1 contribution
Bed was super comfy , hotel was clean and tidy great view Room had everything at hand # ironing board & iron very handy on the day - hens Bonus was the coffee machine with nice coffee each morning
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The parking wasn’t Guaranteed before the day of arrival
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jill S wrote a review Aug 2023
Mentone, Australia4 contributions
The bed, pillows and bedding were the most comfortable I’ve experienced in any hotel. I felt like I was sleeping on a cloud! The addition of a smart TV was also appreciated as most hotels don’t provide this.
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Date of stay: July 2023
Value
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Flossie C wrote a review Aug 2023
Boston, Massachusetts27 contributions34 helpful votes
The hotel was well-sited and two reception staff stood out as exceptional. Molly Mulconry and Raghu Sharma were extremely kind, attentive, and made every effort to ensure that my stay was comfortable. The hotel's breakfast offerings were also delicious and healthy. The friendly wait staff made every morning a great start to the day!
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FrancisMimiLay wrote a review Aug 2023
Brisbane, Australia65 contributions39 helpful votes
+1
We enjoyed our stay. Front desk staff were very welcoming and helpful. They forgot to give us our welcome drinks voucher. But were very quick to bring us 2 drinks after I rang reception to enquire about the vouchers. Good location with onsite parking. Breakfast was enjoyable.
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Onsite undercover parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sinéad T wrote a review Aug 2023
Melbourne, Australia59 contributions12 helpful votes
Great location and super breakfast. Room was inviting and really clean and well appointed. Love a window that opens too! Quite noisy at night due to the location. Would have liked robes and a bath to make it perfect. Pool was a nice surprise and very enjoyable.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NEAL J wrote a review Aug 2023
4 contributions
Beds are amazing, Great location, Wonderful staff. I have stayed here at least 30 times and haven't been disappointed. Would always stay here as it's close to Chapel street. Very clean . Pool is great for laps and there is a gym as well
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Date of stay: June 2023
Value
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Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dawn_Gee wrote a review Jun 2023
Wollongong, Australia26 contributions3 helpful votes
First stay in Melbourne and found this hotel to be positioned great. East access to trams and ubers. Room was very spacious and modern. Close to lots of great eateries and cool bars etc. Chapel St shopping was great.
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Date of stay: June 2023
Value
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Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daniel M wrote a review Jun 2023
1 contribution
this place was amazing ! the best in all of South Yarra! great reception desk squad and housekeeping was a delight. do not hesitate to stay here ill be back ! you guys should carry Niccolo Coffee For your Nespresso Machines ! the best Espresso ive had from a POD give them a visit in Cremorne !
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Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cschulz2017 wrote a review Jun 2023
Australia12 contributions
These beds are extremely comfy! I didn't want to get up! The Olsen is a great hotel, so well located in Chapel st, close to everything and a short 1/2 hr walk to the MCG. Highly recommend if you want to stay somewhere close to good restaurants and all the city entertainment...without staying in the city
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Date of stay: June 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim B wrote a review Jun 2023
1 contribution
Beds are super comfortable and rooms are quiet. Easy to get too. Great location. Friendly staff and very helpful. Have stayed many times at this hotel and never disappoints. Great for business trips.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$115 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
art series - the olsen hotel melbourne
LOCATION
AustraliaVictoriaGreater MelbourneSouth YarraChapel Street
NUMBER OF ROOMS
229
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THE OLSEN MELBOURNE - ART SERIES $105 ($̶1̶3̶3̶) - Updated 2023 Prices & Hotel Reviews - South Yarra, Australia

Frequently Asked Questions about The Olsen Melbourne - Art Series
Which popular attractions are close to The Olsen Melbourne - Art Series?
Nearby attractions include Rush Escape Game - South Yarra (0.2 miles), Palace Cinema Como (0.1 miles), and Katuk (0.3 miles).
What are some of the property amenities at The Olsen Melbourne - Art Series?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
Which room amenities are available at The Olsen Melbourne - Art Series?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Olsen Melbourne - Art Series?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at The Olsen Melbourne - Art Series?
Yes, parking is available to guests.
What are some restaurants close to The Olsen Melbourne - Art Series?
Conveniently located restaurants include Cucinetta, Burch & Purchese Sweet Studio, and Squires Loft South Yarra.
Are there opportunities to exercise at The Olsen Melbourne - Art Series?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Olsen Melbourne - Art Series located near the city center?
Yes, it is 0.4 miles away from the center of South Yarra.
Are any cleaning services offered at The Olsen Melbourne - Art Series?
Yes, dry cleaning and laundry service are offered to guests.
Does The Olsen Melbourne - Art Series offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Olsen Melbourne - Art Series?
Many travelers enjoy visiting Old Melbourne Gaol (2.7 miles), St. Patrick's Cathedral (2.2 miles), and The Johnston Collection (1.7 miles).