We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Ivy Hill Hotel

Traveler (43)
Room & Suite (20)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
472Reviews
1Q+A
73Room tips
Traveler rating
  • 232
  • 159
  • 52
  • 24
  • 5
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
We held our Wedding Ceremony and Reception here on Sunday 5th May 2019. We chose the Ivy Hill Hotel as the venue catered for our small Wedding. Each guest was able to choose their meal choices from the Private Dining Menu, which was nice as it meant that they did not all have
Read more
Response from HLGroup, Owner at Best Western Ivy Hill Hotel
Responded 3 days ago
Thank you for your lovely review and for rewarding us with 5 stars. Congratulations again to the both of you, we are honoured we were able to host such a special and memorable day for the two of you and it is fantastic everyone had a wonderful time. We hope to see you both again soon. Jason Bartella Managing Director
Read more
Booked last minute the night before travel . For the price I was a bit disappointed. The hotel is a little tired in places and my room had lots of thick dust on the windowsill and lamps. The fan and floorboards were noisy. The room was unbearably hot and I had to leave the
Read more
Review collected in partnership with Best Western
Response from HLGroup, Owner at Best Western Ivy Hill Hotel
Responded 1 week ago
Thank you for your review. I apologise if you found the decor to be slightly outdated, but I think this comes down to personal taste and it's disappointing to read the room cleanliness was not to our usual standards, but I hope you brought this to our attention during your stay. Our prices are very competitive compared to other hotels in the local area and I hope this doesn't deter you from staying with us again. Jason Bartella Managing Director
Read more
Essex is such a pretty place, spent a very long and very well deserved at this hotel and have no complaints, cannot fault it! The hotel is quite pretty, covered in Ivy, the grounds are simply lovely. The rooms are very large, although could do with a bit of updating. Also
Read more
Response from HLGroup, Owner at Best Western Ivy Hill Hotel
Responded 1 week ago
Thank you for your review following your recent stay. I am pleased you had a fantastic time and found our hotel to be faultless. I hope when you are in the area next time, you try dining in our restaurant Bartellas. Jason Bartella Managing Director
Read more
Nice enough hotel but it is a bit dated if you're under 40. The room had a very strong air freshner which I had to turn off when I first came in. The shower is a genuine dribble (at least in my room!). The restaurant is fairly decent, would eat there again. When I came back to
Read more
Response from HLGroup, Owner at Best Western Ivy Hill Hotel
Responded 1 week ago
Thank you for your review, it's a great shame we didn't meet your expectations. I apologise if you felt the decor was a bit dated, but I think this comes down to personal choice. I have spoken to the team and they don't recall you mentioning any maintenance issues to them, which is disappointing. It's wonderful you dined in Bartellas restaurant and would happily return. I hope you come and stay overnight with us again. Jason Bartella Managing Director
Read more
I spent a week at the hotel on business. The location of the hotel is okay, being a ten to fifteen minute drive from Chelmsford. There is a large car park which is a bonus. My room was spacious enough, with a good bed and selection of pillows, and was clean. The decor is a bit
Read more
Response from HLGroup, Owner at Best Western Ivy Hill Hotel
Responded 1 week ago
Thank you for your review. I am pleased you found the bedrooms to be clean, spacious and a good sized bed. I apologise if you found the decor to be a bit out dated and the paintwork needing to be touched up, but I think the decor comes down to personal taste and I can assure you we are constantly redecorating where required. It's a shame you only used the onsite restaurant on the one evening and it is disappointing you found this to be satisfactory. I have spoken to the team about the cous cous, which I can assure you is not frozen, and the staff do not recall anyone speaking to them about this. I hope this doesn't deter you from staying with us again, when you are next in the area. Jason Bartella Managing Director
Read more
Previous
PRICE RANGE
$120 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western chelmsfordchelmsford best western
FORMERLY KNOWN AS
Ivy Hill Hotel
LOCATION
United KingdomEnglandBorough of BrentwoodMargaretting
NUMBER OF ROOMS
31
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing