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Muong Thanh Luxury Quang Ninh Hotel

Traveler (69)
Room & Suite (46)
Dining (4)

About

#3 of 9 hotels in Bai Chay
Location
Cleanliness
Service
Value
Situated right in the heart of Bai Chay - Ha Long City, Muong Thanh Quang Ninh is conveniently located at the overlooking UNESCO World Heritage listed Ha Long Bay. Considered as the biggest hotel in Ha Long city, Muong Thanh Quang Ninh Hotel offers 508 well-appointed guest rooms, with modern amenities as well as high-tech luxury furniture design and with beautiful bay view and landscaped grounds. The Hotel is committed to ensure guests satisfaction and provide services to five star standards that Muong Thanh Brand has been being attributed with for many years.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Room service
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
111Reviews
3Q+A
15Room tips
Traveler rating
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Popular mentions
A new hotel, so everything looked good. Rooms were clean, comfortable and nice view. Staff are very friendly, nice and helpful. They were so helpful when my daughter got sick and require a doctor. Thank you so much
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Response from MTQuangninh, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded 2 weeks ago
Dear Greggory84, First of all, thank you so much for choosing Muong Thanh Luxury Quang Ninh to stay for your trip. Furthermore, we would like to send our sincerest thanks for your great review on Tripadvisor. We are so glad that you satisfied with our service during the time you staying here. It is a big honor to welcome and serve you. Providing guest the best quality of service has been the determination since the day the hotel was established. Your feedback is much valuable and important for us to know what makes guests comfortable during their stay. Your comment has also been becoming the encouragement for us to keep paying effort to bring guests wonderful time. Once again, thanks for everything and we all hope to welcome you back when you have another trip to Ha Long in the future. Wish you and your family health, happiness and luck! Sincerely, Do Dieu Linh (Ms.) Deputy General Manager Sales & Marketing
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This is the fantastic hotel in the heart of town with lots of attractions near by and staff is great, Good Location, view and secure place. I just stay in this hotel and I can not thank enough for the wonderful staff including the GM, Deputy GM and Ms. Gracie (Trieu Linh Thao)
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Response from MTQuangNinhManager, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded Jan 22, 2019
Dear our beloved guest, First of all, thank you so much for choosing Muong Thanh Luxury Quang Ninh hotel to stay during your trip and spending your time on sharing your experience via Tripadvisor. It's our pleasure to welcome you and we're so glad that you satisfied with our service provided. Your comment is much valuable and important for us to improve the quality of service. We hope that we will get a chance to welcome once again in the future when you come back Ha Long. Once again, thanks for everything. Sincerely, Deputy General Manager Sales & Marketing
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+1
The property has an amazing location right in front of Sunworld park and right in the center of Ha Long city which makes it really convenient for us. The hotel lobby looks like something from a 3 star hotel. Not a lot of arts and decorations, just chandeliers and couches for
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Response from MTQuangNinhManager, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded Jan 22, 2019
Dear dngthienbui, First of all, thank you for choosing Mường Thanh Luxury Quang Ninh hotel to stay during your trip. I also want to send our thanks for your very detail comment on Tripadvisor. It has come to our attention that you had experienced inconvenience and dissatisfaction during the time staying here. Please allow me to express my sincerest apologizes for that. Your comment is much valuable for us to know what we really need to improve. We will set our commitment to keep paying effort to improve the quality of service provided. We hope that we are able to get a chance to welcome you again with a better service. Sincerely, Do Dieu Linh (Ms.) Deputy General Manager Sales & Marketing
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stayed here for conference. hotel is very nice, clean and efficient. breakfast spread is wonderful. rooms are clean and comfortable although many TV channels did not work. Staff are friendly and very helpful always smiling. Only let down was the spa. Paid for 1 hour and only got
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Response from MTQuangNinhManager, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded Jan 22, 2019
Dear guest, Warmest greetings from Mường Thanh Luxury Quang Ninh hotel. Thank you for choosing us for your recent stay and taking the time to tell us about your experience. I am sorry that your experience did not meet your expectation. Please allow me to express my sincerest apologies. Your comment is such very important for us to know what we need to improve. Your valuable comment has been becoming a big concern for the leaderships of the hotel. Thanks to those, we are able to set the goal to improve the quality of service in the future. Once again, we would like to send our apologizes to you and we hope to welcome you again with a better service. Best regards, Do Dieu Linh (Ms.) Deputy General Manager Sales & Marketing
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Good services. Staffs are very friendly and helpful. They answered all the questions which i gave for them. They also helped me to book a transportation to come back Hanoi Airport. Will come back when i have time.
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Response from MTQuangNinhManager, Giám đốc bán hàng at Muong Thanh Luxury Quang Ninh Hotel
Responded Jan 22, 2019
Dear guest, Thank you for your great comment on Tripadvisor. Providing guest the best service is our determination since the first day of opening. I and also my team were so glad to hear that you satisfied with our service. It would be the great encouragement for the team to keep paying effort to provide the best service. It's honored to serve you during the time you staying here. Hope to welcome you once again when you come back Ha Long. Best regards, Do Dieu Linh (Ms.) Deputy General Manager Sales & Marketing
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PRICE RANGE
$64 - $155 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Muong Thanh Quang Ninh Hotel
LOCATION
VietnamQuang Ninh ProvinceHalong BayBai Chay
NUMBER OF ROOMS
508
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