Once again, our stay at Black Diamond was fantastic for many reasons. The gorgeous setting, food to die for, lively bar ambiance and the staff who were so very attentive to our needs. It was refreshing to have multilingual interactions with the lodge’s management team. And we especially liked lounging around the fireplace and also took advantage of the library area. We will be back again, merci beaucoup, muchas gracias and thank you!
I organised a group holiday at Black Diamond Lodge in June 2022. Everything was superb and I would just like to pass on my personal appreciation to the hotel staff, Santiago and Adrian, and to the chef, Kumari and walking guide Jonny. Santiago made everything so easy for us and always went the extra mile to make our stay as successful and comfortable as possible,, including catering for our very late arrival due to flight delays. Many thanks for looking after us so well. We loved our stay at Black Diamond Lodge and were most impressed by the standard of accommodation which made our stay so comfortable and relaxing.
Super Chalet within the Black Diamond Lodge property - the Team here coped amazingly with all that was going on- Covid restrictions, travel bans for UK travellers, staff sickness (or isolation) absence etc. Always flexible, nothing too much trouble and still smiling. Fantastic family ski break over new year
We love our stays at Black Diamond (We are a family of 6 with age ranges of 10-19) and enjoy the welcome we get from Rachel and Peter. I have lost track of how many times we have stayed now. My kids have their set bedrooms they like. It's the correct balance of luxury and relaxed feel to the place. The hot tub on the balcony is wonderful. The food works well- we like the evening meal served in the lodge as we enjoy our own family time and the fire time afterwards. But do enjoy breakfast and afternoon cake in the restaurant. I appreciate the flexibily- like treatments in your room if you want and meal times picked by you. It's a place you don't mind asking if this or that is possible because the answer is yes they can make it work. You should bear in mind its at the top of lot of stairs so you need to be be prepared for that after skiing and your legs are tired. It has worked well when my kids were young and is still working well as they have grown up.…
Black Diamond Lodge owners and staff are very friendly and attentive and the hotel is extremely inviting with its cosy, comfortable rooms. It is set in the perfect location near to the ski station with the added bonus of being able to ski right back to the doorstep. The breakfast is very good and I would highly recommend the restaurant, serving gorgeous food. It has a lovely relaxed bar area. The spa area and hot tubs are great to relax into after a great ski day. Having stayed here 3 times already, we will definatley be back. It is equally a great place during the summer months too. Beautiful scenery all year round. Fabulous as always!!
Our favourite place in the Alps did not disappoint. As always, from the moment you arrive you are taken care of. From the wonderful concierge to the bar and waiting staff. Nothing is ever too much trouble. The new additions to the hotel have taken it to a whole new level and we were blown away by the spa. Would highly recommend the massage too…..out of this World. Thank you to everyone who made our stay perfect.
This was our second visit to the Black Diamond Lodge and it didn't disappoint. The lodge is simply stunning and set in the most perfect location. The interior has a true alpine feel with it's beautiful log fire and design. The food in both the restaurant and the bar was outstanding and the staff were so friendly, nothing was too much trouble... a lovely team. Our hosts Rachel and Peter made us feel welcome from the moment we arrived .. it certainly won't be the last visit.
We had a most wonderful time here First time in a summer ski resort & wow it was as pretty The service, attention to detail & general friendliness, patience & helpfulness from Rachel & her staff was great Very tastefully decorated & the setting is just out of this world! Can I recommend it Absolutely- we will be back! 😂❤️ Thank you so much & we hope you found the letter
From the moment we arrived until we waved good bye Rachel and her colleagues were courteous, friendly and accommodating. Whilst building works were ongoing during our stay, this was explained to us and were not intrusive. Some of the facilities were being upgraded; however the service and friendliness of the staff more than made up for it. A real home from home with beautiful decor inviting with the local heritage, Felt so welcome and looking forward to a winter stay sometime in the future.
In our opinion Black Diamond is the best place to stay in Sainte-Foy. It has amazing views with the added advantage of being able to ski into Black Diamond. All of the staff were friendly and welcoming and went out of their way to make sure we had a great holiday. Our room was spotless, luxurious and had beautiful complimentary toiletries. The Jacuzzi on the balcony was lovely to return to in the afternoon along with the afternoon tea provided. We cannot recommend Black Diamond highly enough and cannot wait to make a return visit ! Thanks go to Rachel and Peter for being superb hosts.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing