Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Park Hyatt Siem Reap is a luxury hotel in Siem Reap that embraces guests with comfort and opulence in each of its 104 luxurious, elegant and spacious rooms and suites. A luxurious home away from home that is strategically located in the heart of the city center, this stylish contemporary retreat adorned with Cambodian art is near the airport, the renowned 12th century ruins of Angkor Wat temple and just a five-minute leisurely walk to the local nightlife scene, Siem Reap Pub Street. Guests are welcomed by warm and inviting five-star service and world-class hospitality. It features sumptuous French and authentic Cambodian food at The Dining Room, refreshing drinks at The Living Room and a delectable array of desserts and light fare at The Glasshouse Deli-Patisserie. For utmost relaxation and rejuvenation, the hotel has two stunning swimming pools and a selection of invigorating massages and treatments at The Spa. T+L 2024 Asia's Best City Hotel - No.4 World's Best Hotel.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled near the iconic Angkor Wat, Park Hyatt Siem Reap receives accolades for its prime location, offering easy access to local attractions while maintaining a peaceful ambiance. Guests frequently commend the hotel for its luxurious and spacious rooms, meticulous cleanliness, and the fusion of traditional and contemporary design elements that create an immersive cultural atmosphere.
The service at Park Hyatt is often highlighted as exceptional, with staff members providing warm hospitality. However, some travelers mention that certain services come at a premium, though reasonable happy hour specials are noted.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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We visited Park Hyatt hotel in Siem Reap in February of 2025. It is a beautiful place, the minute you step into the hotel you are surrounded by welcoming, polite and caring staff who are ready to help you and please you and to be helpful. We had beautiful room, the AC worked perfectly, the amenities were great, bed and pillows were comfortable and snowy white. The maid service was perfect and not annoying like in Las Vegas , they were ready to clean your room when it was convenient for you, plus they had turn down service in the evening. Bottled water was provided every day. The breakfast was the best part of the day - fresh, clean, pleasing to the eye and delicious . They had buffet items set up inside and outside plus you could order from the menu, a beautiful variety of items which included American style breakfast and local fair and it was delicious, every meal came out looking like it came from the five star restaurant, never boring, always full of flavor and colors. The hotel offers great dining menu as well - 3 tasting menus with local cuisine, the really fun one is “Le petit chef” 🧑‍🍳 It’s dinner and a show, highly recommend! There are two beautiful pools in the hotel but for us the water temperature was a little bit too cool. Some people were swimming and I am sure it is quite busy in summer, they have food and drinks service by the pool too. The location was great - walking distance to the Pub street with all the restaurants and bars and stores and nightlife. There are plenty of Tuk Tuks around the hotel that you can hire to go around the town and they are very reasonably priced. We had incredible time at this hotel and recommend it to anyone who would like to come and visit Cambodia 🇰đź‡
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Date of stay: February 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 1 week ago
Dear Lena N, Thank you for taking the time to share such a detailed and thoughtful review of your experience at Park Hyatt Siem Reap. We are absolutely delighted to hear that your stay was so memorable and that our team made you feel warmly welcomed from the moment you arrived. It is wonderful to know that you found your room comfortable, well-appointed, and perfectly maintained by our housekeeping team. We take great pride in providing attentive yet discreet service, and we are pleased that you appreciated the flexibility of our room cleaning and turn-down service. Breakfast is indeed a highlight for many of our guests, and we are thrilled that you enjoyed the variety, presentation, and flavors of our offerings. Our goal is to create a culinary experience that is both visually appealing and delicious, whether it’s our breakfast selections, signature tasting menus, or the immersive Le Petit Chef dining experience. We also appreciate your kind words about our pools, convenient location, and the ease of exploring Siem Reap with local tuk-tuks. Your recommendation means the world to us, and we are truly grateful for your kind words. It was an absolute pleasure to host you, and we hope to welcome you back for another unforgettable stay in the future! Best regards, Park Hyatt Siem Reap Team
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The Park Hyatt Siem Reap Hotel has given me the best Hyatt experience ever.
The team is very well orchestrated to deliver exceptional quality and moments during my stay. From the individual moments of conversation with the various hoteliers to enjoying the end products of the hotel, I am left deeply impressed and touched! My special thanks to GM Nur who has helmed this team so nicely and remarkably well!
The hotel is very well kept and offers a very fresh, new feel. I feel that the energy in this property is very positive and calming, amid the outside hustle and bustle of Siem Reap. Interior decor and the architecture of the property is discrete yet quietly splendid.
The dining and food quality is absolutely marvellous. Without divulging too much, I'll say there are interesting dining suprises that guests can discover, to make the stay interesting *grin*. Furthermore, the evening programs of Aspara dancers and the nightly Candle Release Ceremony add to the cultural intrigue of this place.
The spa experience is incredible with just about the best therapists I have ever come across. The surroundings of this spa is serenely calming and of very high quality.
The location of the hotel is very convenient. Major places such as the Pub Street, numerous eateries and shops are all within walking distances and short tuk tuk rides.
The Park Hyatt Siem Reap property and the special hoteliers within, have made this place my second home. Thank you to this special family in Siem Reap. :-)
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 6 days ago
Dear RTan0099, Thank you so much for sharing your heartfelt review! We are deeply honored to have provided you with your best Hyatt experience ever. Your thoughtful words about our team, service, and the hotel’s ambiance truly mean the world to us. GM Nur and the entire team are grateful for your recognition, and we’re thrilled that our hotel and experiences left such a positive and lasting impression. It’s wonderful to know that you enjoyed the dining surprises, cultural programs, and the tranquil spa experience. We’re also glad to hear that the convenience of our location added to your stay. You’ve made us feel truly proud of what we do, and we can’t wait to welcome you back to your second home in Siem Reap. Best regards, Park Hyatt Siem Reap
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The first suite that was set aside for us as a couple was wonderful despite perhaps technically being a standard suite, as it had separate entrance from the other rooms and a private patio that led to the main pool—and the staff prepared a very thoughtful welcome amenity and champagne for our occasion.
The other suite which my friend and his father stayed in was nicely appointed in general, but if I had booked a suite I probably would have been very upset to stay in it since the view was terrible and basically required keeping the curtains closed at all times, as it looks directly into a gas station and Burger King. It's by far the most unfortunate part of the property, and ruins what would otherwise be a decent location.
Besides that—the staff, service, F&B, and basically everything else was wonderful. The housekeeping anticipated things in the low-touch way of the very best hotels, as the room was turned down, refreshed, or replenished every time we stepped outside without us ever having to ask. The breakfast was perfect, and the menu included a thoughtful selection of Cambodian and international dishes. The concierge and front desk staff were also proactive and high-EQ, which can be more rare in this region.
And despite the immediate surroundings being in an unattractive urban area without decent views…a genius design by Bill Bensley makes the hotel with its outlets and pools a beautiful oasis by blending art deco and traditional Khmer & Angkorian design.
The only real areas of improvement I’d suggest would be the shoddy wifi, and the very unfortunate lack of a toilet sprayer or bidet/washlet…which is omnipresent in even the poorest areas in this region but somehow lacking at both Hyatts in Cambodia.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nyoman Nurcahyadhi, General Manager at Park Hyatt Siem Reap
Responded Mar 17, 2024
Dear ajarora7, Thank you for taking your precious time to review your recent stay at Park Hyatt Siem Reap. We are absolutely thrilled to hear that your pre-honeymoon stay at Park Hyatt Siem Reap was a highly satisfying experience for you as one of our valued Globalists. It was our pleasure to ensure that you received all the benefits, including the room upgrade, to make your stay even more special. We are honored to receive your kind compliments for our Food and Beverage, Housekeeping, Concierge, and Front Desk teams. They work tirelessly to provide extraordinary service and create memorable experiences for our guests. We will be sure to share your appreciation with them as it will serve as motivation to continue delivering exceptional service. We are glad that you enjoyed the hotel design by the renowned interior designer Bill Bensley. His unique vision and attention to detail truly create a stunning and immersive environment for our guests to enjoy. Thank you for taking the time to provide us with candid feedback about the wifi and toilet bidet. We value your input as it helps us to continually improve our service quality and exceed the expectations of our valued guests like yourself. To conclude, we are truly grateful for your kind words and appreciation. It was an honor to be a part of your pre-honeymoon celebration, and we hope to have the opportunity to welcome you back to Park Hyatt Siem Reap to create more unforgettable memories in the future. Orkun Jrern, Nurcahyadhi General Manager
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Everyone in this hotel goes out of their way to make you feel comfortable! From breakfast to dinner, the food is always amazing and the Executive Chef, Pisith, is so passionate about making each dish immaculate. He is also always there with a smile and making recommendations for dishes for us to try. We stayed at the rooftop room, which was very spacious with an outdoor garden, balcony and the housekeeping team is meticulous with the cleanliness and organisation of the room. Front desk and concierge are helpful with organisation of all tours and made the holiday effortless for us. Interior of hotel is modern with a colonial feel. I would definitely recommend this hotel to all my friends.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kushal Kejriwal, Owner at Park Hyatt Siem Reap
Responded Dec 11, 2024
Dear AngelS670, Thank you for your wonderful feedback! We are so pleased to hear that you had such a memorable stay with us. It’s fantastic to know that our team, especially Chef Pisith, made your dining experience truly special. We're also delighted that you enjoyed your spacious rooftop room, our modern yet colonial-inspired interior, and the seamless service from our front desk and concierge. We truly appreciate your recommendation and look forward to welcoming you and your friends to Park Hyatt Siem Reap in the future. Warm regards, Park Hyatt Siem Reap Team
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I have never been to any hotel nor Hyatt with such excellent service. Despite having many guests, the manager and chef made sure to know who we were and made sure we were taken care of.
The room was constantly cleaned whenever we left and always fully stacked with complementary bottled water. They give the kids free generous ice cream samples, and every family gets a wonderful free tuk tuk tour of the city. The staff is completely on the ball and anticipate everything you need.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 6 days ago
Dear xiaoken, Thank you so much for your fantastic review! We're thrilled to hear that you had such a memorable experience with us. It’s always our goal to provide exceptional service, and we're so happy that our team, including our manager and chef, made such an impact during your stay. We're also glad your family enjoyed the ice cream, the tuk tuk tour, and the little touches like the room service. We truly appreciate your kind words and look forward to welcoming you and your family back in the future! Best regards, Park Hyatt Siem Reap Team
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Hotel is well situated by restaurants, spas, and the old market. However, rooms are older with so many buttons that control lighting but only one USB port. Room is also dark.
The lobby area is confusing. At check in we received a welcome drink and nice greeting by staff.
Room is large with a chaise/sofa, table, nespresso machine, bathtub and shower. There are buttons that control the window curtains, lighting, etc. which I found annoying since you need to figure them out. The room has not been renovated in a while and there was only one USB port by the chaise, none by the bed. Internet was intermittent at times. If you like old houses you’ll likely like this hotel. I prefer modern rooms, which this one is not.
Housekeeping seems more interested in folding the tissue in the tissue box, folding the toilet paper, and closing the toilet lid, than actually cleaning the floor. There is a turndown service that comes in the evenings to empty trash, fold the toilet paper and tissue, close the toilet lid, place slippers by the bed and fold the blanket. No Chocolate. If you find this service annoying like I did, there is a do not disturb button by the front door that you could use.
Breakfast has a buffet with pastries, bread, fruit, yogurt and juice. There is a menu to order food from. The menu includes omelettes, khmer food, French toast, etc. Coffee takes a long time to receive so make sure that you order coffee as soon as you arrive. Servers are nice. I have had better breakfasts at similar level hotels in Asia.
There is a store that does laundry around the corner from the hotel by weight. I took some stuff there and paid $3, it took 4 hours.
There is a spa across the street called lemon grass that offers massages for a fraction of the price the hotel spa charges.
If you like old style and looking for a convenient location then you will probably like this hotel. I would try the Sofitel next time.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rina Mariani, General Manager at Park Hyatt Siem Reap
Responded Mar 21, 2023
Dear VioletPurpl, Warm greetings from Park Hyatt Siem Reap We appreciate you taking the time to provide us with such candid feedback about your stay. We are glad to hear that you found our hotel location convenient with friendly service. I was naturally rather concerned by the points you raised and the fact that they were not up to your expectations. At Park Hyatt Siem Reap, we strive to provide an exceptional experience to all guests. Therefore, I am truly sorry that we did not exceed yours. While we note that should you return to Siem Reap, we would of course welcome the opportunity of being able to remedy all the inconveniences you encountered during your stay here with us, and we would look forward to doing so. I welcome you to contact me directly next time your travel plans bring you to Siem Reap so that I can personally look after your accommodation requirements. Orkun Jrern, Rina Mariani General Manager
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Stayed for 4 nights to experience Angkor Wat ruins as do most people. An enjoyable stay, hotel staff were especially friendly. Don’t know if it’s against government regulations but after many complaints from other guests shown on trip advisor, the hotel still haven’t sound proofed the rooms next to the busy road. We overcame the problem by sleeping with ear plugs. Breakfast was a disappointment, food wasn’t delicious, just so so. I guess it’s difficult to source the ingredients that westerners like. A big thank you to Vivi for making our stay more enjoyable by arranging an afternoon in the Spa. If you want a friendly Tuk Tuk driver at a very cheap price ask the concierge for Saritz , number 14 who’s contracted to the hotel. See attached picture of his “Harley Davidson” I would definitely stay again at the Park Hyatt because of its location, hopefully the management can sort out the two issues I mentioned.
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Date of stay: February 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 1 week ago
Dear Neil O, Thank you for taking the time to share your review. We are delighted to hear that you had an enjoyable stay overall, and that our team, especially Vivi, helped make your visit even more memorable. Your feedback is incredibly valuable to us, and we truly appreciate your thoughtful comments. We sincerely apologize for the noise disturbance you experienced, and we understand how important it is to have a peaceful and restful environment. Please rest assured that we are actively exploring ways to improve the soundproofing in rooms located near the road to enhance guest comfort. Regarding breakfast, we are sorry that it did not meet your expectations. We are continuously working on offering a variety of dishes that cater to our guests' diverse tastes, and your input will certainly be taken into account as we aim to improve. Thank you for recommending Saritz, and we will be sure to pass along your kind words to him. We’re so pleased to know you enjoyed the spa experience, and we appreciate your understanding as we work to make improvements. We would be honored to welcome you back in the future, and we are confident that your next stay will be even more enjoyable. Best regards, Park Hyatt Siem Reap Team
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My friends and I had a wonderful stay at Park Hyatt Siem Reap thanks to the great service of their team. The staff was very welcoming and helpful throughout our stay, always willing to assist with every little thing! The Globalist benefits went far at this property that provides classic luxury in a warm and friendly atmosphere. The grounds and rooms are beautiful and well-maintained, close to a major grocery store, Pub Street (but far enough for peace and quiet), delicious local food, and everything you need to enjoy your vacation. The breakfast on property as well as the various shows were highlights of our trip, up there with Angkor Wat.
We especially want to highlight the service of Verena Lefebvre, the guest experience manager. Verena provided excellent service before, during, and even after our stay. She went above and beyond to give us a tour of the property and even offered to be available on her day off. When I left something in the room after checkout, she successfully and thoroughly facilitated the delivery of my items to my next destination and communicated very clearly and concisely every step of the way to ensure I was kept updated. This level of service from Verena is something we have never seen before at any Hyatt property and deserves the highest recognition. We look forward to returning!
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Date of stay: August 2024Trip type: Traveled with friends
Room Tip:Â Be kind wherever you travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 6 days ago
Dear Jared Y, Thank you so much for sharing such a thoughtful and detailed review! We’re thrilled that you and your friends had a wonderful stay at Park Hyatt Siem Reap, and that our team, especially Verena, made your experience so special. It’s fantastic to hear that you enjoyed the luxurious atmosphere, the breakfast, the local shows, and the peaceful location. Verena will be especially happy to know how much you appreciated her dedication and personal touch throughout your stay. We’re so proud to have her on our team, and your kind words will surely mean a lot to her. We can’t wait to welcome you back and ensure your next visit is just as memorable! Best regards, Park Hyatt Siem Reap
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One of the best Hyatt hotels I’ve stayed in. Front desk and dining staff are very helpful and accommodating. I emailed in advance and requested for them to buy me distilled water and they granted my request. The rooms are also very big and beautiful. Very good breakfast variety each day. All the food we tried during breakfast and dinner were all tasty and delicious. The chef also came and talked with us. They go above and beyond to welcome guests. Thank you so much for the wonderful and memorable stay. Will definitely visit again.
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Touchapol Boonyaratseranee, Marketing at Park Hyatt Siem Reap
Responded 1 week ago
Dear Kyene, Thank you so much for sharing your lovely review. We are truly thrilled to hear that your stay at Park Hyatt Siem Reap was one of the best Hyatt experiences you’ve had! It’s wonderful to know that our front desk and dining teams were able to accommodate your request for distilled water, and that our spacious rooms and varied breakfast offerings made your stay even more enjoyable. We’re so happy to hear that you found all the meals, from breakfast to dinner, delicious, and it was a pleasure for our chef to personally connect with you. At Park Hyatt Siem Reap, we aim to provide an experience that feels personalized and exceptional, and we’re so glad that you felt welcomed and well taken care of throughout your visit. Your kind words truly mean the world to us, and we can’t wait to welcome you back for another memorable stay. Thank you again for choosing us, and we look forward to seeing you on your next visit! Best regards, Park Hyatt Siem Reap Team
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We enjoyed a 4 night stay in this Park Hyatt and all was top notch and fully justifies its 5 star rating. Good sized, very comfortable rooms which were in excellent condition and very comfortably furnished, spacious and well equipped bathroom with high end amenities and the property was very quiet and peaceful. The location is perfect in the centre of town and within a short walk of the river front, pub street, shops, restaurants etc and well located for Angkor Wat and other out of town sights. The breakfast offering was excellent with part buffet and part a la carte from a well thought out menu ... the Cambodian coffee offered was great and a good kick start to the day! All staff were very competent, friendly and welcoming and are an excellent asset and a credit to this hotel. No hesitation in recommending the Park Hyatt Siem Reap and we would happily stay there again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rina Mariani, General Manager at Park Hyatt Siem Reap
Responded Feb 21, 2024
Dear SCS123, Thank you very much for your heartwarming review and a perfect rating on TripAdvisor. We are delighted to hear that you had a wonderful stay with us at Park Hyatt Siem Reap. It is fantastic to know that you found our location convenient, enjoyed the great ambiance, and savored our breakfast offerings and the Khmer coffee. We are especially pleased that you experienced the excellent Khmer hospitality and attentive service provided by our team members. Your comfort and satisfaction are our top priorities, and we are committed to ensuring that your stay with us is memorable and enjoyable. Our team at Park Hyatt Siem Reap eagerly anticipates the opportunity to welcome you back soon. If there is anything we can do to enhance your next visit or if you have any special requests, please do not hesitate to contact us. We are here to make your return stay even more extraordinary. Thank you for choosing us, and we look forward to hosting you again. Orkun Jrern, Rina Mariani General Manager
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You can use Grab which includes options such as Rickshaw, Sedan, SUV, Minivan. The Rickshaw we took cost about $3, I remember the Sedan was $7.
Local currency if you want to buy lower value items or tipping. USD is also fine since they’ll normally return your money in local currency (the government is phasing out $1, and $5).
The currency exchange rate hovers around 4100 Riel to $1.
Just make you get your self a sim card. Its $12 a month if you get it from the airport. (Smart Mobile).
Dear Becky R,
Greetings from Siem Reap !
Like rest of the world, life in Siem Reap has also been affected. There have some travel advisories been issued and we encourage you to check with relevant authorities before traveling to any destination at this moment.
At Park Hyatt Siem Reap, our top priority is the continued safety and well-being of our guests and colleagues. We will continue to remain vigilant and  follow the recommended procedures and protocols of the national and local authorities  in an effort to  ensure the safety and well-being of our colleagues and guests. Currently, the hotel remains in operation as usual with some minor adjustments in few services, and we look forward to continuing welcoming guests in the weeks and months to come.
Best Regards
Dear ericz218,
Our 248 sq m (2,669 sq ft) Presidential suite has two gardens, dining and living areas, a well-appointed Master bedroom (king bed) with a pristine bathroom and an additional bedroom with twin beds. We invite you to check the photos on our website.
Best regards
Park Hyatt Siem Reap
There are more places to choose from in the Svay Dangkum area.
PRICE RANGE
$237 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de la paix hotel, de la paix siem reap, hotel de la paix
LOCATION
CambodiaSiem Reap ProvinceSiem ReapSvay Dangkum
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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