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Hotel Riu Palace St Martin

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Hotel Riu Palace St Martin
Hotel Riu Palace St Martin
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2,075 Reviews from our TripAdvisor Community

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Showing 1,340: English reviews
Grosse Ile, Michigan
Reviewed 2 days ago NEW

Upon arrival the resort was in a time warp from the 70's. The rooms had a very musty odor and I'm sure having carpet for flooring didn't help. The food, what a huge disappointment. No matter what you tried it was barely warm and all of the meats were so over cooked. It was like eating rubber. We thought, it's...

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Helpful?
2Thank Janet W
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Humidity is something very typical of a tropical climate. Our internal system is created to mitigate this. We are sorry to hear that we could not find a solution that could help you to enjoy your time at our hotel. We do...

Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

We visited Riu Palace resort at January 2016 and January 2017. This resort was rated as a 5 star resort. It is definitely not a five star resort by any means. The hotel, the grounds, food, service none of it represents a 5 star resort. Rooms are smell, plumbing is very old, and hot water was a problem in rush...

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Helpful?
1Thank fpesenson
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Boston, Massachusetts
Reviewed 3 days ago NEWvia mobile

I visited here with some friends back in may 2015 (but am unable to select this date so far back) I'm writing this review late but I figured I owe it to this hotel. Staying here was my first ever all-inclusive experience (I don't usually stay at all inclusive resorts). I'll start off with the positives. This place is nestled...

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2Thank ManalSQ
Reviewed 4 days ago NEWvia mobile

Boaring place, nothing to do. No entertainment, sport room with 5 machines "out of order". Food choices are limited, and quality "very poor". Last few days the Ocean was to stormy, and water covered the entire beach area. Rooms, and furniture below standard, and does not deserve current rating !

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Helpful?
2Thank Leon H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Atlanta, Georgia
Reviewed 5 days ago NEW

RIU Palace St Martin was one of the best resorts we've ever visited. The staff was amazing, especially Karyll he was very helpful upon our arrival! The exclusivity of the resort as it sits in between two mountains giving you the feel of being on a private island. We enjoyed the privacy! The property is clean and well taken care...

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1Thank Corey S
Whitby, Ontario, Canada
Reviewed 6 days ago NEW

My boyfriend and I stayed here April 7-14, 2016. The grounds is beautiful. Its in its own little cove surrounded by Mountains. This property is located on the French side of the island. We found it smaller than most RIU's which we actually liked so it wasn't a far walk to anything. If you love seafood this is the place...

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2Thank Katie D
Bowie, Maryland
Reviewed 6 days ago NEWvia mobile

Loved the resort and the staff. Agnes' smile every morning started the day right. The staff had to deal with some dreadful children and parents for a week, but the grinned and beared it with grace. The only downside was that a lot of the food was lukewarm, but excellent and the liquor was not that strong. Call Nexus tours...

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Helpful?
1Thank Christopher B
Brooklyn, New York
Reviewed 1 week ago via mobile

RIU St.Martin is the best all inclusive resort on the island.There are few better places but they are totaly overpriced. RIU is very old hotel.The lobby,rooms,restaurants are old and need updates. Even that I like the place.Riu has his own charm but it is not luxurious resort.Rooms are large and beds are comfortable. Garden kept very well.Chairs on the beach...

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Thank gab29
Reviewed 1 week ago via mobile

My family and I vacationed here from Boston over the Christmas holiday this year. The food is really good and the atmosphere is super relaxing. The pool is terrific as well with drinks served poolside and along the infinity edge. We especially enjoyed the buffet Christmas Eve with lobster tails and seafood bar. Drinks are top shelf and restaurant service...

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Helpful?
2Thank ted l
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Thank you so much for taking the time to share your experience with us. It means a lot to us to hear that you enjoyed your stay, and we look forward to the opportunity to welcome you back again soon. With our best we remain, Riu Palace St Martin Online Reputation Manager

Reviewed 1 week ago

I booked this trip based on the reviews on this site as well as others and I would love to agree with them but then we both would be wrong. The room was dated and had a musty smell. I requested an ocean view (one that was advertised) however there are actually NO ocean view rooms. The food is awful......

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Helpful?
3Thank Allyson H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace St Martin, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover the Hotel The Hotel Riu Palace St. Martin, situated at the beachfront on the Caribbean island of St. Martin, is the perfect place for a dream vacation and it's ready for you to enjoy all the amenities and services RIU offers to its guests. ... more   less 

Additional Information about Hotel Riu Palace St Martin

Address: BP 581, Anse Marcel 97056, St. Maarten-St. Martin
Location: Caribbean > St. Maarten-St. Martin > Saint-Martin > Anse Marcel
Price Range: $362 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace St Martin 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Radisson Blu Resort, Marina And Spa St. Martin
Radisson Blu Resort, Marina & Spa St. Martin Hotel Anse Marcel
Radisson Anse Marcel
Anse Marcel Radisson
Hotel Riu Palace St Martin St. Maarten-St. Martin/Anse Marcel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace St Martin staff and other travelers.
315 questions
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Questions? Get answers from Hotel Riu Palace St Martin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The garden room was perfect! Beautiful view of the courtyard & we could hear the waves from the ocean!”
 of 5 bubbles cksmith0117, 5 days ago | Read review
“We had a ground floor and loved it.”
 of 5 bubbles 980katied, 6 days ago | Read review
“Third floor for better view. All rooms are spacious and quiet.”
 of 5 bubbles Mapleleaf172722, 1 week ago | Read review
“Middle of the resort by the courtyard.”
 of 5 bubbles lisawR2942ZP, 3 weeks ago | Read review
“Marina suites are great”
 of 5 bubbles CRS4920, 4 weeks ago | Read review
5 of 5
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