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Jl. Gereja no. 5, Pangkal Pinang, Bangka Island 33134 Indonesia
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About

#3 of 37 hotels in Pangkal Pinang
Location
4.1
Cleanliness
4.4
Service
4.4
Value
4.4

Welcome to Menumbing Heritage Hotel, your Pangkal Pinang “home away from home.” Menumbing Heritage Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Bangka Botanical Garden (BBG) (2.3 mi), located nearby, makes Menumbing Heritage Hotel a great place to stay for those interested in visiting this popular Pangkal Pinang landmark.

Free wifi is offered to guests, and rooms at Menumbing Heritage Hotel offer a flat screen TV, a minibar, and air conditioning.

During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and room service. Guests of Menumbing Heritage Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available.

Pangkal Pinang has plenty of Chinese restaurants. So when you’re here, be sure to check out popular spots like Mie Asu and Anggrek Resto, which are serving up some great dishes.

Looking for something to do in Pangkal Pinang? Merdeka Square Park Pangkal Pinang (0.3 mi) is a popular attraction that is within walking distance of Menumbing Heritage Hotel.

Menumbing Heritage Hotel puts the best of Pangkal Pinang at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Banquet room
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Shuttle bus service
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Trendy
Languages Spoken
English, Indonesian

Location

Full view
47Car recommended
Grade: 47 out of 100
28Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
131Reviews0Q+A7Room tips
Traveler rating
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  • 7
  • 2
  • 0
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Most Recent
Inge A wrote a review Feb 2019
19 contributions
Amazing resort in the middle of the city! Really peacefull and with a great swimming pool. The rooms looked well maintained and clean. Especially, the breakfast was good. They offered waffles, hot food and fruits.
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Date of stay: February 2019
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Feb 22, 2019
Dear Inge A Thank you very much for your fantastic review you gave to our hotel. Hope this won't be the last time you choose Menumbing Heritage Hotel while in Pangkalpinang Bangka. See you again soon hopefully.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JarMcJani wrote a review Dec 2018
Edinburgh, United Kingdom17 contributions15 helpful votes
We love markets of Southeast Asia but we don’t usually go for hotels next to them because they are often not so great. So when I saw the location of the hotel, right next to the central market of Pangkal Pinang, I told myself not to expect too much. But how surprisingly delightful this hotel turned out to be- clean, classy and tastefully decorated with heritage furniture and all. The service was fantastic and food at the poolside restaurant was really good! Wake up for breakfast if you stay here! And do stay here if you have the chance!
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Feb 21, 2019
Dear JarMcJani Thank you very much for your kind words and recommendation. We hope you choose to stay at our hotel next time you are in Pangkalpinang Bangka again. See you soon hopefully.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jorro wrote a review Dec 2018
Jakarta36 contributions2 helpful votes
+1
the place that you can stay close to the traditional market & catholic church, there is a special lift which is the first time I look at it, good breakfast, good pool, and the most important is excellent service of the hotel staff
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Feb 21, 2019
Dear jorro Thank you very much for taking the time to write a nice review about our Hotel. We are delighted that you enjoyed your stay at Menumbing Heritage Hotel Pangkalpinang Bangka and looking forward to welcoming you in the future again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carnellin wrote a review Oct 2018
Jakarta, Indonesia298 contributions123 helpful votes
+1
One of the fanciest hotel and rich with history I've been. The place is gorgeous and we love every details. But there's room for improvement like the cleanliness of the breakfast, flies are everywhere. The pool is renovated that time, the restroom is small, we wish we upgraded to a better room, since their price is budget reasonable. The premise is right behind a wet market, hence, always expect a traffic jam. The service was good and the people are wonderful. We would probably go back there again and took amazing pictures again.
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Date of stay: May 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Dec 25, 2018
Dear carnellin Thank you for your feedback following your stay at Menumbing Heritage Hotel Pangkalpinang Bangka. your review will help us to improve. We are very sorry to hear about the issues you have experienced with flies and small bathroom. we have addressed the issues you mentioned at breakfast in order to improve our service. We want to express again how sorry we are for any inconveniences caused and should you allow us the opportunity to welcome you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
110renatas wrote a review Oct 2018
Depok, Indonesia243 contributions37 helpful votes
+1
It is a well preserved hotel in the middle of the city. They’re well aware of the instagram/travel blog effects so there are many Instagram-able spots all over the property. Note that this is not a hotel with authentic antiques like Hotel Majapahit in Surabaya or Tugu in Malang, so architecture and history buffs, beware. Like I said before, the furniture and ambiance are designed for good instagram pictures. Staff are friendly and helpful. They took time to talk to talk to guests and gives good recommendations, and I observed this with reception and restaurant staff alike. I had packages delivered to the hotel and the staff took care of them smoothly. Their hospitality is much appreciated. The room is tiny but well stocked. There were coffee/tea station with electric kettle, free bottled water and cold teh kotak (in the fridge), and complete toiletries. The bed was comfortable, extensive selection of TV channels and stable wifi connection. The bathroom was cramped due to a separate shower box taking most of the space. I would recommend to take off the box entirely because it’s so hard to manuever in it and water keep seeping through the door anyway. I’ll recommend this hotel to those who want to try non-chain hotels. The service was great it’ll make up for the tiny room.
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Date of stay: October 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Dec 25, 2018
Dear Renata Firstly we would like to thank for visiting us at Menumbing Heritage Hotel Pangkalpinang Bangka and for your feedback.We apologize for the inconvenience of the bathroom space. we still consider to redesigned of the Shower box. It is my hope that we get the opportunity to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rosi m wrote a review Oct 2018
Bali, Indonesia6 contributions
a good hotel in a classic Dutch style, a cozy lobby with a fireplace atmosphere. but a little creepy at night, because there are white kebaya clothes framed with translucent glass and displayed along the corridor near the elevator. old wooden stairs with lots of mirrors attached to the wall as long as you want to go to the corridor of the room, maybe for some people who like mystical things can stay in this hotel. but everything paid off with friendly service, a rather large swimming pool, a minimalist but tasty breakfast, a unique restaurant
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Date of stay: September 2018
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: they do not have good view cause in the middle of traditional market
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Dec 25, 2018
Dear rosim722 Thank you for your feedback, i am glad that you had a nice stay with us.and we are really apologies regarding of our picture that displayed at the corridor.As you mentioned these issues are our concept. but I understand that they can effect for your stay. however, I do apologies for any inconvenience this may have caused.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
merry_setianingsih wrote a review Aug 2018
Bogor, Indonesia95 contributions16 helpful votes
The hotel as seen on instagram etc is indeed very pretty. Even the building is old, the hotel is not spooky. But, if u're travelling with children please note that the bathroom is quite small bcoz of the shower cabin. The staffs are very helpful Breakfast menu varies from Mie Bangka, Chicken porridge, rice, beef/fish dish, potato, sausage, cereal and bread.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Oct 8, 2018
Dear merry_setianingsih Thank you very much for taking the time to write a review. We are delighted that you enjoyed your stay however we are sorry that you had some issues with the bathroom. I hope this won't discourage you from returning to Menumbing Heritage Hotel next time you are in Pangkalpinang Bangka. See you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
purpleon wrote a review Aug 2018
Denpasar, Indonesia178 contributions69 helpful votes
A very attractive hotel, with many beautiful spots inside. Took Junior Suite, room was quite big. Breakfast has adequate variety and some quite interesting local specialty. Service was good and friendly, but had a glitch upon check in where we already paid full by bank transfer and also already emailed the proof to their reservation and front office emails 2 days prior to our arrival, but reception staff seemed unsure and said will check again. Cleanliness of towel needs improvement, and housekeeping forgot to refill our toilet paper & bottled mineral water in the bathroom on the second day (first day upon check in, had bottled mineral water both in the bathroom & room). Room has coffee machine, but hotel was out of coffee capsules. Hotel needs to pay more attention to details in some areas. But I love this hotel and will definitely come back when visiting Pangkal Pinang.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Oct 8, 2018
Dear purpleon Thank you very much for taking the time to write a review about your experience at Menumbing Heritage Hotel Pangkalpinang. I am really sorry to hear that your stay was not up to expectations. You sharing these feedback with us gives us the opportunity to look into the matter and to be able to deal with it accordingly. I hope that this experience has not discouraged you to stay at Menumbing Heritage Hotel Pangkalpinang next time you are in Bangka, and that you will give us the chance to offer you a better experience next time. See you again soon hopefully.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nina R wrote a review Jul 2018
Palembang, Indonesia32 contributions1 helpful vote
I love the ambience here, vintage looking. Many great photo spots. And all the staff is so friendly to all guests. The room is comfortable, clean. But the bathroom is not spacious enough. I like the bread and noodle at its restaurant, you must try it.. But Overall, you will love the ambience here..
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Date of stay: January 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DeniK178, Manajer Umum at Menumbing Heritage Hotel
Responded Sep 16, 2018
Dear Nina R Thank you very much for share your nice experience with us. We are happy to hear that your stay was so great in our hotel. and we all look forward to welcoming you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julia Lasem wrote a review Jun 2018
Bangkok, Thailand84 contributions41 helpful votes
This heritage hotel is from old building. Nice interior especially lobby, mezzanine and pool area. Building is well maintained, high ceiling, bright light. The staff is super friendly - especially front office staff. They have old lift - interesting to try. Just next to the hotel there is local market - a little bit smelly since they sell dried fish, but interesting to be explored and the catholic church. Breakfast is average, actually can be improved with more unique concept and taste, room is nice but frankly speaking - they need to refresh the towel supply. However overall, I think this hotel is a must visit hotel in Bangka.
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Date of stay: June 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deni K, Manajer Umum at Menumbing Heritage Hotel
Responded Jul 17, 2018
Dear ssijuve Thank you so much for your feedback regarding your recent stay at Menumbing Heritage Hotel Pangkalpinang Bangka. It was our great pleasure to welcome you and we're glad to hear that overall you enjoyed your stay with us. I am terrible sorry, I hear that your experience was not good regarding the bed smell from outside and refresh towel supply. I have shared this with our the team so that they can investigate and address. At the Menumbing Heritage Hotel we strive to provide a superior service experience for every guest; therefore your feedback is very important to us to improve our service for the future. Thank you again for sharing your experience, and we hope to welcome you back again in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
IndonesiaSumatraBangka Belitung IslandsBangka IslandPangkal Pinang
NUMBER OF ROOMS
54
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Frequently Asked Questions about Menumbing Heritage Hotel
Which popular attractions are close to Menumbing Heritage Hotel?
Nearby attractions include Merdeka Square Park (0.3 miles), Pusat Oleh-Oleh LCK (0.2 miles), and Yuna Snack Store (0.5 miles).
What are some of the property amenities at Menumbing Heritage Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Menumbing Heritage Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Menumbing Heritage Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Menumbing Heritage Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Menumbing Heritage Hotel?
Conveniently located restaurants include Martabak Acau 89, Otak Otak Ase, and Mie Koba Iskandar.
Are there opportunities to exercise at Menumbing Heritage Hotel?
Yes, guests have access to a pool during their stay.
Does Menumbing Heritage Hotel have an airport shuttle?
Yes, Menumbing Heritage Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Menumbing Heritage Hotel have airport transportation?
Yes, Menumbing Heritage Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Menumbing Heritage Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Menumbing Heritage Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.