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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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788 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Room is great, comfortable bed, plenty of room. My only suggestion I have is for someone to assign tables to customers in the restaurant for breakfast. If you get up to go get something to eat next thing someone else is sitting there.

Helpful?
Thank Happy T
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Happy T, Thank you for taking the time to write your review and for your feedback. I have passed your comments on to the team. I am happy to hear that you enjoyed your room. We look forward to welcoming you back to the hotel for your next stay. Kind regards, Stephen Wills General Manager More 

Parkville, VIC
1 review
5 of 5 stars Reviewed 1 week ago

I had a fantastic stay there. I was given an upgrade, and the extras, room, view, location, breakfast were all amazing.The room and bathroom were clean and it was quiet at night - unlike some other hotels.

Helpful?
Thank Nancy A
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Nancy A, Thank you for your fantastic review! I am glad to hear that you enjoyed the upgraded room with extras and your breakfast. We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager More 

Eudlo, Queensland, Australia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just loved this place. We arrived at the hotel at the very unreasonable hour of 10am to check in. We spoke to the very nice Cassandra at front office and said that we were not expecting our room to be available and could we please get upgraded !!!!! A lot to ask at 10am but much to our surprise she... More 

Helpful?
Thank Diane B
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Diane B, Thank you for taking the time to write your fantastic review. I am happy to hear that our staff could make you feel comfortable after your early flight and that you enjoyed the upgraded room. Your kind words and comments will be passed on to each individual team member. We look forward to welcoming you back to... More 

Canberra, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very average business hotel. Rooms noisy. Soundproofing required. Lifts are quite slow. Bathroom while decent condition does have some problems with fittings. No hand towel provided. Bed uncomfortable. Pillows awful - don't use them or bring your own.

Helpful?
Thank Shoppinggirl68
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Shoppinggirl68, Thank you for taking the time to write a review on your recent stay with us. I am dissapointed that your experience did not live up to our usual high standards and apologise if the room did not meet your expectations on this occasion. Please contact myself directly if you would like to discuss further. Kind regards, Stephen... More 

Travelers are raving about these Parramatta hotels

Canberra, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed with a girlfriend overnight: we expected 2 beds, reception advised one of us to use the sofa bed. Room, bathroom, ensuite appeared clean; one of the staff came and brought clean linen.The mattress protecter on the sofa looked as if it was not changed for ages...but we were in a rush to get to a concert. After a late... More 

Helpful?
Thank Branka T
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Branka T, Thank you for taking the time to write your review. At the Novotel Parramatta we pride ourselves in our service and I apologise if we did not meet your expectations on this occasion. Your feedback will be passed onto the team. Please contact me directly if I can be of any further assistance. Kind regards, Stephen Wills... More 

Panania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our room was lovely. Very comfortable and clean. Over looking the park. The staff were great. Very friendly , polite and helpful. They went out of their way to ensure we were comfortable and enjoyed our stay. Across the road from Riverside Theatre . Very convenient.

Helpful?
Thank sharpies123
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear sharpies123, Thank you for writing your fantastic review. I am happy to hear that you enjoyed your recent stay with us and that our staff could make you feel comfortable. Your kind comments will be passed on to the team. Kind regards, Stephen Wills General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Clean and helpful staff. Check in is always great, fast and the staff never feel like they are stressed ! It makes the check in process easier. Bar area small close to the doors, but otherwise good araea to meet before heading out for dinner

Helpful?
Thank Brett D
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Brett D, Thank you for your great review on your recent stay with us. Your kind comments will be passed onto the reception staff and team. We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager More 

North Richmond, new south wales
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean room, complimentary parking, dinner and breakfast was included and was excellent, liked that the shower was not in bath tub. The only thing I would like changed is more sugar and maybe biscuits to have with the Tea and Coffee.

Helpful?
Thank 140leanng
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 140leanng, Thank you for your great review on the Novotel Parramatta. I am happy to hear that you liked our facilities, your comments will be passed onto the team. Kind regards, Stephen Wills General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean, comfortable and did the job, have stayed here twice and it works well. Rooms are aging yet functional. Don't like the shower above the bath, I would hate to be a tall person. Used the steam room for first time and found it handy ... Burned off a few calories that I don't need to carry around 😃

Helpful?
Thank Conrad W
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Conrad W, Thank you for taking the time to write a review on your recent stay with us. I am glad that you enjoyed the use of our steam room. We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $108 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#5 Luxury Hotel in Parramatta
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