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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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854 Reviews from our TripAdvisor Community

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Showing 843: English reviews
Mount Annan, Australia
Reviewed 4 days ago NEW

I recently stayed at Novotel Sydney Parramatta for two nights at the start of January 2017. Hotel = The hotel is nice & modern but a little small. It features a little bar which doesn't sell coronas :( a small breakfast area, gym, pool & steam room. Room = I Stayed in a King Spa Suite which was fantastic! All...

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Helpful?
Thank Anthony M
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

We spent an evening in a King Suite and after a lengthy wait to check in were disappointed in the accommodation. It was a hot day/night and the air conditioning didn't work. We changed rooms only to find the same problem. Windows can only be slightly opened and it was stifling inside, much cooler outside. Bathroom was tiny and shower...

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Thank MDN333
Reviewed 5 days ago NEWvia mobile

We stayes 3 nights in a big room with a king size bed. The room was clean and spacious. The only annoying thing was the loud ventilation - sleeping without earplugs impossible. The staff was always very friendly and helpful. We also used the gym which is small but there is everything you need incl. free water and towels. The...

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Thank Cornelia S
Greater Melbourne, Australia
Reviewed 6 days ago NEW

I stayed at the Novatel most recently, they were most friendly check in staff, great food form the kitchen good service, it was a very pleasant stay for my wife and I. There is nice walk to the Parramatta river next to the hotel, I will stay again !!

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Thank 41hafizr
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 41hafizr, Thank you for taking the time to write a great review on your recent stay with us. I am pleased to hear that you enjoyed your meals in our restaurant. Your kind comments will be passed onto our staff. We look forward to welcoming yourself and your wife back to the hotel again soon. Kind regards, Stephen Wills...

Greensborough, Australia
Reviewed 1 week ago via mobile

2 adults and 2 kids (7&9) 2 night stay over the weekend. All staff were polite and courteous. Check in was easy and quick - lady advised of hotel amenities. Room was good with 2 very comfy double beds. Smallish bathroom, but sufficient for what we needed. Onsite parking very affordable and you can exit and entry multiple times, which...

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Thank PHREW
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear PHREW, Thank you for taking the time to write a great review on your stay with us over the weekend. I am happy to hear that your family enjoyed the hotel amenities. Your feedback is valuable to us and your comments will be passed onto the staff. We look forward to welcoming you and your family back to the...

Brisbane
Reviewed 1 week ago

I stayed over New Years and was in a double bed room. It was very expensive (understandable of New Years) bit excessive spending nearly $500 for one night though. Housekeeping kept the room extremely clean and were very nice. Location is near lots of restaurants in walking distance which is great. Rooms were spacious and quiet.

Review collected in partnership with Accorhotels.com
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Thank 685sophiew
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 685sophiew, Thank you for taking the time to write your review on your stay with us during New Years. It is great that you enjoyed our central location and found our rooms spacious and quiet. I will pass on your kind comments to our Housekeeping team. We look forward to welcoming you back to the hotel. Kind regards, Stephen...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

My pregnant wife slipped on the excessive water from the leaking shower with no certain. Sent a courteous email to the manager no response. Room has been poorly renovated with an old noisey air conditioner. Pool and spa is dirty at the peak time of year and elevators don't feel like they are going to get you where you want...

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Thank A TripAdvisor Member
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear TripAdvisor member, Thank you for taking the time to write your review and for your photos. We at the Novotel Parramatta strive to provide top quality service for all our guests and so it is disappointing to hear about your experience in the bathroom during your stay. Please accept my sincere apologies. I am passing on your feedback to...

Melbourne, Australia
Reviewed 2 weeks ago

The Novotel in parramatta is has a great lobby but doesn't have a good room corridors so it is small and very confusing I even found it difficult to find the elevator when we came we got our room and it turned out that the air conditioning wasn't working so we had to wait for 2 hours but instead of...

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Thank 774karrara
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 774karrara, Thank you for taking the time to write a review on your recent stay with us. It is great to hear that you enjoyed your breakfast in our restaurant. Thank you for your feedback regarding your room and the hotel pool and spa, I will pass this onto our maintenance team as we aim to provide quality facilities...

Canberra, Australia
Reviewed 2 weeks ago

This is my second stay at the Novotel Sydney Parramatta. It is close to the shops and lots of restaurants around. The check in was easy with friendly staff, just a shame that their booking system is still not working properly in conjunction with Accor. We stayed in one of the Executive Suite 1 King Bed. I have stayed in...

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Thank Canb89
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Canb89, Thank you for taking the time to write a review on your recent stay with us. It is great that you find our location convenient and that our staff made you feel welcome. It is unfortunate to hear that our King Executive Suite did not meet your expectations on this occasion. Your feedback is appreciated and is valuable...

Sydney
Reviewed 2 weeks ago

My wife and I stayed here after having a family Christmas lunch. We asked prior to arrival if we could have a early check in and on arrival a room was available for us. The room over looked the river, it was clean and the bed was comfortable. Breakfast was included as part of a Christmas deal. On arriving at...

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Thank PageSydney
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear PageSydney, Thank you for taking the time to write an amazing review on your stay with us during the Christmas holidays. It is great that you enjoyed buffet breakfast in our restaurant. I am happy to hear that our staff could make you and your family feel at home. Your kind comments will be passed on the team. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $103 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Priceline, Agoda, Expedia and Travelocity so you can book your Novotel Sydney Parramatta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#7 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Sydney Parramatta staff and other travelers.
4 questions
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
 of 5 bubbles anthonymR3698MP, 4 days ago | Read review
“Higher floors are better, but make sure that the AC is working”
 of 5 bubbles 41hafizr, 6 days ago | Read review
“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, Oct 28, 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, Sep 26, 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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