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Novotel Sydney Parramatta

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Novotel Sydney Parramatta
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874 Reviews from our TripAdvisor Community

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Showing 862: English reviews
Reviewed yesterday NEWvia mobile

This hotel is in a great location - walking distance to Eat Street and Parramatta river (which has a great playground for kids). The staff are very polite and helpful, nothing was too much trouble. The rooms are nice but bathrooms are tiny due to the shower/bath combination.

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Helpful?
Thank Katie L
Windella
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alison L
Singapore, Singapore
Reviewed 4 days ago NEW

Location: - great as it is right next to Parramatta River, and a short walking distance to Parramatta Ferry Wharf - which is great for a ferry ride from and to Sydney CBD - great location for a morning run either along the river or to Parramatta Park - Also just across the bridge to Church Street, which has restaurants...

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Thank Why8
Wokingham, United Kingdom
Reviewed 5 days ago NEW

Stayed here as my husband was working in the area, hotel was great friendly staff, good breakfast and the restaurant had a good evening menu. Town has all you need easy to get to Sydney by car,train or boat. Nice park with the river running through we had Australia Day here . Good location if you don't want to stay...

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Helpful?
Thank Alison H
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear Alison H, Thank you for taking the time to write a great review. I am happy to hear that our staff and team could make you feel at home during your week's stay with us. It is great that you found our location convenient and that you enjoyed your meals in our restaurant. We look forward to welcoming you...

Bowral, Australia
Reviewed 1 week ago

We have not stayed at the hotel as yet, however the restaurant is excellent with plenty of choice and good staff. It has always been busy when we have been there but no long delays for meals and drinks.

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Helpful?
Thank 523mareec
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear 523mareec, Thank you for taking the time to write a great review on 350 Restaurant & Lounge, I will pass on your great feedback to the staff and team. We look forward to welcoming you back to the restaurant again soon. Kind regards, Stephen Wills General Manager

Canberra
Reviewed 1 week ago

A quick trip to Homebush to see a show. The hotel was picked for its location: a good spot. Just a short walk to the train station then two quick rides to Homebush- 20 minutes or so. The hotel staff were very helpful, the room quiet and comfortable. Even though the hotel is looking a bit dated, it was overall...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jp2033
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear jp2033, Thank you for taking the time to write a review on your recent stay with us. It is great to hear that you found our location convenient for your quick trip to Homebush. I am happy to hear that our staff were helpful to you and that you found our rooms comfortable. We look forward to welcoming you...

Brisbane, Australia
Reviewed 1 week ago via mobile

When I stayed at the Novotel, Parramatta, I was expecting the place to be the usual 4 star facy hotel, but it was much more than that. While I was there I fell ill. I called room service and asked for a very simple meal of toast that wasn't even on the dinner menu. They obliged and not only that,...

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Helpful?
Thank trendybendywendy
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear trendybendywendy, Thank you for taking the time to write a great review on your recent stay with us. It is unfortunate to hear that you were feeling unwell but lovely to hear that our staff could attend to your needs in the hope to make you feel more comfortable. I will pass on your kind comments to the staff...

Nowra, Australia
Reviewed 2 weeks ago via mobile

Easy to get to at the north side of Parramatta, good restaurant in house, but very close to the eat street with lots of choices for food or a walk down at the river Bar are is a bit open. Rooms are good since the refurbishment

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Helpful?
Thank JohnNowra
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear JohnNowra, Thank you for taking the time to write a fantastic review on the Novotel Parramatta. It is great to hear that you found our rooms comfortable and enjoyed our restaurant. We look forward to welcoming you back to the hotel again for your next stay. Kind regards, Stephen Wills General Manager

Sydney, Australia
Reviewed 2 weeks ago

Despite being renovated, the hotel still needs further upgrades. The bathroom was dirty between the tiles and appeared to have been there for some time. We had to move the bed to fetch a toy that fell underneath and saw that the area under the headrest was full of crumbs. The room was quite small but that did not bother...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ddc0sta
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear ddc0sta, Thank you for taking the time to write a review on your weekend stay with us. It is disappointing to hear that our rooms did not meet your expectation on this occasion. Your feedback is valuable to us as we continually strive to provide top quality service for all our guests. Please contact myself directly, it would be...

Canberra, Australia
Reviewed 2 weeks ago

Thank you so much for the upgrade. We really enjoyed the fruit platter and the room was lovely. Great location for the 21st birthday and the westfield voucher went towards another present for the birthday girl.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cheryln998
Stephen W, General Manager at Novotel Sydney Parramatta, responded to this review

Dear cheryln998, Thank you for taking the time to write a fantastic review. I am happy to hear that we could make the day a little more special for the Birthday Girl! We look forward to welcoming you back to the hotel again soon. Kind regards, Stephen Wills General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Discover the exciting and diverse location of the 4.5 star Novotel Sydney Parramatta! Located in the cosmopolitan restaurant and bar precinct of Parramatta, this internationally branded hotel offers 194 accommodation rooms and caters to both the corporate or leisure traveller alike. After enjoying a relaxed day out with friends or a long day at the office, retire to your home away from home and be greeted by a friendly smile in the warm ambience of our Parramatta Hotel. Tantalise your taste buds in the hotel's Two Forks Restaurant and Bar serving modern Australian cuisine. If you are feeling energetic, why not take advantage of the extensive leisure & parking facilities and treat yourself to a dip in the hotel's heated pool and spa. ... more   less 

Additional Information about Novotel Sydney Parramatta

Address: 350 Church St, Parramatta, New South Wales 2150, Australia (Formerly Sebel Parramatta)
Location: Australia > New South Wales > Greater Sydney > Parramatta
Price Range: $113 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sydney Parramatta 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
The Sebel Parramatta Hotel Parramatta
The Sebel Hotel Parramatta
Hotel Style:
#7 Luxury Hotel in Parramatta
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Sydney Parramatta staff and other travelers.
4 questions
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Questions? Get answers from Novotel Sydney Parramatta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The King Spa Suite is definitely worth the upgrade. They are all on the top floor & all have great views!”
 of 5 bubbles anthonymR3698MP, Jan 12, 2017 | Read review
“Higher floors are better, but make sure that the AC is working”
 of 5 bubbles 41hafizr, Jan 10, 2017 | Read review
“High floor, but not much benefit.”
 of 5 bubbles marklP5684NY, Oct 28, 2016 | Read review
“Request quiet room and higher floor”
 of 5 bubbles Fiona_utm, Sep 26, 2016 | Read review
“Great position, nice view over park and river”
 of 5 bubbles 136kirstene, Sep 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question