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Mercure Gloucester, Bowden Hall Hotel

Traveler (289)
Room & Suite (81)
Dining (25)

About

#1 of 2 hotels in Upton St Leonards
Location
Cleanliness
Service
Value
Classically-styled country house hotel with Regency decor; amenities for business & leisure guests; situated on beautiful grounds.
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Property amenities
Restaurant
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
1,105Reviews
14Q+A
100Room tips
Traveler rating
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Popular mentions
Ultra disappointing. My wife's only ever competition WIN, a free night, with dinner and breakfast. An opportunity for her and daughter to test the hotel, prior to us spending time there! It won't happen. Having settled in to their room, they went for dinner early. 3 hours of
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Response from BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel
Responded 3 days ago
Dear Swerve51, Firstly please accept my apologies for what must have been a frustrating experience for your wife and daughter. It would appear that some how the bathroom door button was pushed in and the door closed which locked the door from the outside. Unfortunately our night porter has never experienced this before and therefore was unable to solve the problem however did allocate your wife and daughter an alternative room so not to inconvenience them further. It is very uncommon to receive such comments regarding the staff in the restaurant as you will notice from our other reviews. Looking at the times your wife was only in the restaurant for 2 hours the table was booked at 6:45 and the bill presented at 8:53. I am unsure why the room didn't provide a good nights sleep as it was the same standard as the previous room and your wife and daughter did not mention this on check out. I must correct you with regards to the checkout not providing an apology Alex apologized on a number of occasions took off the drinks your daughter and wife had and also provided them with complimentary takeaway coffees. I wish you and your family all the best for looking for accommodation in the area that suits your requirements better. Kind regards Gavin Gavin Jones General Manager
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We held our Wedding here, ceremony and reception. It was amazing. Wonderful communication with the Wedding Planner and other staff. Our day was perfect, everything ran smoothly and they listened to all our wants and needs. Food was lovely and staff very attentive. We used 3 of
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Response from BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel
Responded 3 days ago
Dear BcJ89 Congratulations on your marriage. Thank you for taking the time to leave a review I will certainly pass on your kind comments to the team. We look forward to seeing your hotels so please feel free to post them on our Face Book. Kind regards Gavin Gavin Jones General Manager
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Welcoming reception staff. Modern large room with view over lawn and all well-appointed. Can't comment on restaurant food but the bar snacks were excellent and good value for money. Very pleasant bar and restaurant staff./
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Review collected in partnership with Accorhotels.com
Response from BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel
Responded 3 days ago
Dear rtom2017, Thank you for taking the time and trouble to leave a trip advisor review I am pleased that you enjoyed your stay Kind regards Gavin Gavin Jones General Manager
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Beautiful old building in lovely grounds and gardens. The lady on reception was so nice and friendly and very helpful great customer service from everyone. We had a nice room on the top floor. There is no lift tho so request a low floor if you have problems with stairs. The room
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Response from BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel
Responded 1 week ago
Dear Julie A Thank you for taking the time and trouble to leave a review. I am glad you enjoyed your stay with us and enjoyed the grounds and garden. I will ensure that your comments are passed onto Sol and the rest of the team. Kind regards Gavin Gavin Jones General Manager
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Our first visit to Bowden Hall. Very impressed with the decor both inside and out. Building has been refurbished to a high standard, although the up stairs area is a bit of a maze and there isn't a lift. Our Classic room was spacious and clean with a large comfortable bed, with
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Response from BowdenHall, General Manager at Mercure Gloucester, Bowden Hall Hotel
Responded 1 week ago
Dear grantourism We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Gavin Gavin Jones General Manager
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PRICE RANGE
$80 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada upton st leonardsramada hotel bowden hallramada gloucestergloucester ramada
LOCATION
United KingdomEnglandCotswoldsGloucesterUpton St Leonards
NUMBER OF ROOMS
72
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