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The Clarendon Fresnaye

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186 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I cannot say enough about Emmy and her helpfulness!! She gave wonderful recommendations for dinner, as well as ideas on the days we did not have activities scheduled. Wonderful place and would stay here again on our next trip to Cape Town. Only issue was one of our rooms was directly above the kitchen, so they were woken up early... More 

Helpful?
Thank Cheri B
Hertfordshire
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

From the time we arrived until the day we left we were very well looked after. The family suite was excellent and the hotel was ideally located for exploring Cape Town and its surrounding area. We travelled with 2 children and the hotel and staff could not have been more welcoming and helpful to them and us. We would recommend... More 

Helpful?
Thank jepHertfordshire
Dundas, Canada
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed April 5, 2016

This lovely boutique hotel is terrific. We stayed 6 nights and enjoyed every minute of our stay. The management/staff are wonderful in every way. We must mention Emmy and Mavuto who simply couldn't do enough for us, including booking flights, arranging day trips and recommending/reserving restaurants and sights and generally making us feel extremely welcome in every way. The location... More 

Helpful?
2 Thank grobinsongow
Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2016

I have travelled to Cape Town on numerous occasions for both business and leisure, and since my regular hotel is closing down I needed to find a new centrally located hotel, and I was very impressed with the Clarendon. The rooms are spacious, clean and very comfortable. The hotel offers the highest level of personal service, and the hotel manager,... More 

Helpful?
Thank Sacksinthecity
London, United Kingdom
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 26, 2016

Emmy is rightly praised for her friendliness, enthusiasm and helpfulness. Unfortunately she wasn't there when we arrived and our initial reaction was far from favourable. Room service was not good - just arranging for some wine to be delivered to our room proved somewhat onerous, due to a shortage of staff I guess. We only stayed two nights and spent... More 

Helpful?
Thank RX61
ClarendonTeam, Manager at The Clarendon Fresnaye, responded to this review

Dear Rx61 Thank you for the honesty, I will be working together with all the staff on the issues mentioned in the review. We will all try harder and love to welcome you back for another holiday at The Clarendon. Thanks Emmy More 

Dublin
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 16, 2016

We recently stayed for four nights. Emmy was wonderful and helpful with her advice. The breakfast is excellent. The staff are very good and ready to assist. The gardens are beautiful. Afternoon tea was much enjoyed and always delicious. The standard of accommodation is excellent, however, I would suggest getting a room away from the road as ours was quite... More 

Helpful?
2 Thank Mary N G
Geneva, Switzerland
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed March 4, 2016

we spent a couple of nights here. the place is very well located so it's convenient for a visit in Cape Town but it also allows you to stay in a quiet area. the building and the room were great with an understated feel of luxury. the breakfast buffet was great with plenty of tasteful food. the staff was kind... More 

Helpful?
2 Thank dlerital
Lichfield, United Kingdom
Level Contributor
395 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
5 of 5 stars Reviewed February 27, 2016 via mobile

Despite having to move rooms after one night ( room 22 lovely balcony, quiet, nice bathroom) to 10, much bigger by pool but underneath breakfast room, we enjoyed a wonderful stay and echo other reviews. Emmy, super helpful and bubbly and advised on restaurants, taxis and things to see. Staff very polite and cheerful and smiley! Grounds and 2 pools... More 

Helpful?
1 Thank Coolcookingteacher
Hanover, Pennsylvania
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed February 23, 2016

Emmy and her staff provide first class service in a beautiful setting. The accommodations are very comfortable, spacious and welcoming, but don't plan on staying indoors often with so many things to do and see while in Capetown. We stayed in a family suite, complete with a separate bedroom for the children, a large modern bath and pretty patio overlooking... More 

Helpful?
2 Thank ocshaffer
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2016

My wife and I stayed here on our honeymoon, and the experience we had was more than we could ask for. The hotel is in a good location to explore the cape locations, such as Camps Bay and the Promenade, and a short drive away from the center of Cape Town. The staff was extremely friendly and professional, and they... More 

Helpful?
1 Thank Steven A
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Pool
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Room Service
  • Free Parking

Additional Information about The Clarendon Fresnaye

Address: 67 Kloof Road, Fresnaye 2004, South Africa
Location: South Africa > Western Cape > Cape Town > Fresnaye
Price Range: $123 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarendon Fresnaye 4*
Number of rooms: 15
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Also Known As:
The Clarendon Fresnaye Cape Town, South Africa
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