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Bahia Principe Luxury Cayo Levantado

6,255 reviews
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Isla De Cayo Levantado, 32000 Dominican Republic
1 (855) 857-6970
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About

4.5
Excellent
6,255 reviews
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Facilities and services 2 pools 3 Jacuzzis with bar Large sun terrace and gardens with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 1 tennis court Motorised water sports (additional charge) Store Heliport WiFi access in the lobby and in rooms (free of charge) Main buffet-style restaurant and 3 speciality restaurants 4 Bars Cocktail Lounge Snack-bar Wedding gazebo Rooms 268 rooms including 5 types Superior, Junior Suite, Superior Junior Suite, Deluxe Junior Suite and Beach Villas. Superior Junior Suites, Deluxe Junior Suites and Beach Villas are larger than the Junior Suite and Superior. Room facilities: King size four poster bed Air conditioning Ceiling fan Sitting area with desk Balcony or terrace Fully-equipped marble bathroom with hydromassage bath tub, separate shower, bidet, hair dryer and magnifying mirror Telephone in bathroom Don Pablo Collection amenities Bathrobe and slippers Radio alarm clock with iPod docking station Direct phone line (additional charge for external calls) Flat screen satellite TV Safe Mini-bar with alcoholic drinks Wifi (free of charge) Coffee-making facilities Ironing set 24 hour room service Evening downturn service Outdoor Jacuzzi (Deluxe Junior Suites) Butler service Pillow menu Aroma menu Beach Villas: Seafront location with outdoor Jacuzzi, pillow menu available on request, baggage unpacking and ironing service, laundry service (optional) Other services Medical and pharmacy service (additional charge for both) Stores in the hotel Heliport and private boat (available on request for an additional charge) Mainland reception and transfer by boat (included in the booking fee) Specialised service for organising weddings, events and anniversaries.
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Room & Suite (163)163
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Free shuttle or taxi services
Banquet room
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Evening entertainment
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5 stars
Languages Spoken
Spanish
HOTEL STYLE
Hidden Gem
NUMBER OF ROOMS
268
Hotel links
Visit hotel website
Special Offer:SUMMER OFFER 55%
6,255Reviews1,543Q+A100Room tips

Reviews

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Popular mentions
Such a beautiful vacation
I’m posting from my room after having been here for nine days. We are in a villa overlooking the sea which is so beautiful. I originally booked a beachfront villa and paid a cheaper price at a “non-refundable” rate. When I found that they were doing work on the beach, I got nervous that there would be work around us and I called and asked to be moved to a deluxe oceanfront suite. They complied and refunded me the difference in money ($1300). I thought that was very generous. They could’ve offered me nothing or a resort credit but they were more concerned about my frame of mind. In any event, the construction would not have affected the beach front villa at all. The villas on the beach that are open are away from the construction. I’m still glad that we moved because it is so peaceful on our terrace, while the beachfront villas have a lot of activity around them. I think people are making way too much of the construction on the beach in the reviews. We were here seven years ago and the natural landscape has changed dramatically as it pertains to the ocean. The “windy” side needs work and is closed. When we were here last, there were always very few people on that side anyway. The “calm” side is open and beautiful. It is rougher on the calm side then I remember it being years ago. On Friday “Valentine’s Day“ they opened another hundred feet of the beach on the calm side. The construction is really a non-factor in my opinion. You can always get chairs at the beach in the shade or sun at any time of day. There are no issues with towels. The pool near the beach also always has open seats and enjoys the most delicious breezes. There is a beautiful pool in the middle of the resort which does seem to fill up early. I am a drinker and the quality of alcohol is good enough for me. I drink gin and tonics and they have Tanqueray and Bombay Sapphire. If you like whiskey, as I do, they have Johnny Walker Black, Jamison’s, and Jack Daniels. They have a huge selection of good rums. We didn’t have any issues with dinner reservations. The one night we couldn’t reserve was the day we arrived. All other nine days we got reservations. We do eat late, so maybe that had something to do with it. The reservation system opens on Friday for the following week through Sunday. Since we arrived on a Saturday, we were able to book the entire next week through Sunday. I can see where if you arrive on a Monday or Tuesday and are only staying a brief time, it might be an issue. It also might be an issue if you like to eat at 7 o’clock or so. We needed to recharge our batteries, and we certainly did at a very reasonable price. We would definitely return.…
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Date of stay: February 2020Trip type: Traveled with family
Hotel's Favorite
Wonderful time in paradise
We just came back from our trip at the Luxury Bahia Principe. We have been positively surprised and delighted in so many ways. The first thing is about the service. It is just exceptional. Everyone in the staff is aligned with no exception, to ensure you have a wonderful time and deliver you a great service. There are so many names I wish I could remember, but never we felt not welcomed. Special thanks to Ana Maria Manaury Samary Elena Josue Ana Lisa Graziella (And many others...) We travelled with an infant, and they had special care and attention for anything we needed. Our room was prepared with such care for our little baby, and the facility was quite adapted for our little family. Our baby was so happy as the staff was always interacting with her. Many thanks again to them! The second thing I want to share is the location. It is just beautiful and far from all the resorts. So you have the feeling to be in a quiet environment, far from everything, in a small remote island. The hotel is very nice, room are spacious, and food was good! Keep that up! It was just excellent. Celine, Sylvain and Nina …
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Date of stay: June 2019Trip type: Traveled with family
Response from Customer Servic... B, Customer Service Manager at Bahia Principe Luxury Cayo Levantado
Responded Jun 24, 2019
Dear Puccachoo, First of all, we would like to thank you for your excellent review. Our staff is always happy to hear our guest feedbacks and is truly a pleasure to learn that you had a pleasant stay with us. Definitely we hope we can have the chance to welcome you again in a near future to be able to provide you a memorable experience, only with Bahia Principe Hotels & Resorts you are able to find the holiday of your dreams. Please contact us for your next vacation to our email address info.cayolevantado@bahia-principe.com Kind regards, Yamilet Rosario Luxury Bahia Principe Cayo Levantado
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Beautiful! We'll be going again!!
My husband and I spent last week at this resort and we would definitely recommend it! The staff are extremely hospitable, friendly and welcoming. Food was great, resort and pools are very clean. Entertainment staff are the best 👍😊. The only thing we thought could be improved on is the fact that the main bar closed at 11pm.
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Date of stay: February 2020Trip type: Traveled with family
Response from Safari21506987846, online reputation at Bahia Principe Luxury Cayo Levantado
Responded 5 days ago
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. We are especially appreciating your positive comments about of our service, our facilities and our staff. Comments and suggestions like that you send us, are very important for us, as are what motivate us as a team every day to improve the quality of service we offer. Thank you for offering us the opportunity to learn through your survey. We are definitely committed to improving our service based on the feedback provided by our guests. We hope to welcome you again at the Bahia Principe Luxury Cayo Levantado. Best regards, Gelmi Castillo Online reputation BPCLE
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Exceeded our expectations!
Simply put, it was a perfect week of rest and relaxation in paradise. We were exceptionally impressed with the hospitality and kindness of all of the resort's staff. Food and drink were on par for an all-inclusive resort. We enjoyed meeting fellow guests from many countries, making the week even more fulfilling.Our villa was comfortable, housekeeping and butler service excellent Security is obviously important to Bahia and we felt safe. The island is a tropical paradise, with a symphony of birds greeting you every morning. I can't imagine complaining about the beach situation. Although obviously more limited than in the past, it was still beautiful. Truly, we will recommend this destination to many others and quite likely return in the future.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: If you have physical limitations request a room near main lobby. However, 'taxi' service...
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Response from Safari21506987846, online reputation at Bahia Principe Luxury Cayo Levantado
Responded 5 days ago
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. We are especially appreciating your positive comments about of our service, facilities and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. Regarding your concerns, we would like to inform you that we certainly are working into improving the beach area after the latest storms damage that the coast line experienced. Unfortunately certain natural phenomena are very hard to control, such the currents of the ocean impacting that area. Considering that the beach and coast are public in the Dominican Republic there are certain features that we are unable to modify. But do not have any doubts that we are already working to make improvements to guarantee the enjoyment of all our guests while preserving the environment. We hope to welcome you again at the Bahia Principe Luxury Cayo Levantado. Best regards, Gelmi Castillo Online reputation BPCLE
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Second visit
Had our second visit to Cayo Levantado this January. Unfortunately the place isn´t adults only any more, and this year it was so more noisy and more kids than last year. Because of this we won't probably visit the resort any more, I don't like the way it has changes. Also it was more crowded every where, you couldn´t find sunny places at the pool any more. The beach is under construction, and it was really small at this moment and full of people. The resort is really nice and super clean. And the food at the buffet is mostly wonderful, even I who am quite picky, can find something to eat every time. The staff is doing their best. Especially I would like to mention Fernando at the beach bar and Esther, Rosario and Georgina at the buffet. Even despite the language barrier they made us feel like home. …
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Date of stay: January 2020
Response from Safari21506987846, online reputation at Bahia Principe Luxury Cayo Levantado
Responded 1 week ago
Dear guest, First and foremost, thank you for taking the time to write a review of your stay in our hotel. It is through communication of this nature that our guests give us an opportunity to reevaluate our performances, as well as to ensure that we maintain and deliver the level of service expected from us. We deeply regret to learn that we did not fully exceed your expectations. In Bahia Principe Hotels and Resorts we believe that only by listening carefully to the comments and suggestions of our guests we are able to immediately detect areas for improvement and can therefore take actions instantly. We assure you that your observations were taken with the utmost consideration. Reagarding your concerns, we would like to inform you that we certainly are working into improving the beach area after the latest storms damage that the coast line experienced. Unfortunately certain natural phenomena are very hard to control, such the currents of the ocean impacting that area. Considering that the beach and coast are public in the Dominican Republic there are certain features that we are unable to modify. But do not have any doubts that we are already working to make improvements to guarantee the enjoyment of all our guests while preserving the environment. We hope to welcome you again at the Bahia Principe Luxury Cayo Levantado. Best regards, Gelmi Castillo Online reputation BPCLE
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PRICE RANGE
$210 - $1,178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe cayo levantado hotel, cayo levantado samana, cayo levantado dominican republic, bahia principe cayo levantado, cayo levantado hotel samana
LOCATION
CaribbeanDominican RepublicSamana ProvinceCayo Levantado
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Frequently Asked Questions about Bahia Principe Luxury Cayo Levantado
Which popular attractions are close to Bahia Principe Luxury Cayo Levantado?
Nearby attractions include Playa El Valle (4.5 miles), Samana Bay (4.7 miles), and Tainopark (4.6 miles).
See all nearby attractions.
What are some of the property amenities at Bahia Principe Luxury Cayo Levantado?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
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Which room amenities are available at Bahia Principe Luxury Cayo Levantado?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at Bahia Principe Luxury Cayo Levantado?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
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What are some restaurants close to Bahia Principe Luxury Cayo Levantado?
Conveniently located restaurants include Le Royal Snack Bar & Restaurant, La Mata Rosada, and Cafe del Mar Puerto Bahia.
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Are there opportunities to exercise at Bahia Principe Luxury Cayo Levantado?
Yes, guests have access to a pool and a fitness center during their stay.
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Does Bahia Principe Luxury Cayo Levantado have an airport shuttle?
Yes, Bahia Principe Luxury Cayo Levantado offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Are any cleaning services offered at Bahia Principe Luxury Cayo Levantado?
Yes, dry cleaning and laundry service are offered to guests.
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Does Bahia Principe Luxury Cayo Levantado offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
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Does Bahia Principe Luxury Cayo Levantado have any great views?
Yes, guests often enjoy the harbor view available here.
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Is Bahia Principe Luxury Cayo Levantado accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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