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Secrets Playa Mujeres Golf & Spa Resort

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Prolongacion Bonampak S/N, Playa Mujeres, Costa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people have started booking this hotel
Expedia.com
$585
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Free cancellation until 03/24/22
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$585
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yescapade.com
$379
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Free cancellation until 03/15/22
Hotels.com$585
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (8517)
360
Panoramas (135)
Pool & Beach (1864)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Secrets Playa Mujeres Golf & Spa Resort is located in beautiful Playa Mujeres, complete with famous white sandy beaches and stunning ocean views in a privileged gated community. This brand new, adults-only, all-suite resort is only 35 minutes from the Cancun International Airport and 10 minutes from downtown Cancun, adjacent next an 18-hole signature Greg Norman golf course and in close proximity to the best golf courses, shopping centers, beachfront restaurants and nightlife in the area. This Unlimited-Luxury(R) resort will welcome its guests with an elevated club house with spectacular views of the ocean and just steps away from some of the resort's gourmet restaurants, fitness center and spa. Open-air spaces make it ideal to enjoy the warm ocean breeze. It features a protected natural area located between the reception area and the main pool section where some of the region's flowers and birds can be seen and photographed. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
Spanish
7268Reviews1800Q+A100Room tips
Traveler rating
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Popular mentions
Bill C wrote a review Yesterday
1 contribution
Had a wonderful time! Good food, clean resort with everything we needed, and fabulous friendly staff! A special thank you to Jesus on the entertainment team and Suzi in beverage services! They went out of their way to ensure we had an exceptional time! Second trip here and will return again!
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear WbCarr, Thank you so much for sharing the review of your wonderful winter trip during your second visit to Secrets Playa Mujeres Golf & Spa Resort, it is fantastic to know that you had such a great experience at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our delicious food, clean facilities, and especially thanks to the warm attention of our staff. We will defeinitely will be waiting for your thrid visit, this will always be your home in the Mexican Caribbean. Warm regards, Samuel Castellanos eConcierge
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gogirl264 wrote a review Yesterday
Salt Lake City, Utah9 contributions64 helpful votes
Could not wait until I return home to say how beautiful this resort is! Sitting at the beach in the comfortable beach bed that Ross prepares for us each day with Marcella attending to our drink needs is heavenly! With it’s soft, powder white sand the beach is truly one of the most gorgeous I’ve ever seen. This resort is a 5 star from food to cleanliness to service. I absolutely recommend you visit!
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear gogirl264, Thank you so much for sharing the review of your fantastic vacation at Secrets Playa Mujeres Golf & Spa Resort, it is just fantastic to read that you had such a great time at our all-inclusive and adults-only resort in the Mexican Caribbean sitting at the beach and enjoying the friendly ttention of our staff, our main goal is provide you an excellent experience. Thank you so much for recommending us and we really hope to have the privilege of receiving you again. Warm regards, Samuel Castellanos eConcierge
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Alicia_Scot wrote a review Jan 17
Minnesota19 contributions
Fantastic second trip to Secrets Playa Mujeres! Brought two of our adult children/spouses with us. They loved it and had only wonderful things to say. This is such a beautiful property, and the grounds are meticulously maintained! We are beach people, and the beach is great with powdery sand and no rocks. All rooms were beautiful, modern, spacious and clean – extremely comfortable bed! All staff are excellent, cheerful, and welcoming. Annabelly and Luis were fabulous beach attendants, and so very attentive! Ricardo was our man for dining while at the Mexican show and was beyond amazing – always cheerful, had us in laughs, and our drinks never seemed to go empty?! Oceana for preferred breakfast (salmon omelet rocks) – shout out to Laurenso (sp). Highly recommend! Will create more memories here in the future. ❤️
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Samuel Castellanos García, Otro at Secrets Playa Mujeres Golf & Spa Resort
Responded 2 days ago
Dear Alicia_Scot, Thank you so much for sharing the review of your outstanding second visit with your family to Secrets Playa Mujeres Golf & Spa Resort. It is fantastic to know that you had such a great experience at our all-inclusive and adults-only resort in the Mexican Caribbean once again, thanks to our beautiful areas, great sandy beach, comfortable suites, delicious food, and special our warm service. Your review is really an inspiration to keep providing a great experience. Thank you so much for recommending us and we really hope to have the honor of receiving you again. Warm regards, Samuel Castellanos eConcierge
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Micah W wrote a review Jan 17
1 contribution
Had a blast at secrets idol. Jesus and the entertainment team did a great job and made sure everyone had a great time. Definitely a highlight of the trip! Also had fun playing music trivia in the pool. Their hard work made a lot of memories on our trip.
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Date of stay: January 2022Trip type: Traveled with friends
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear micahw789, Thank you so much for sharing the review of your great vacation at Secrets Playa Mujeres Golf & Spa Resort, it is fantastic to know that you had such a blast at our all-inclusive and adults-only resort in the Mexican Caribbean thanks to our fun Secrets Entertainment team and amusing activities day and night. Thank you so much for your lovely words and we really hope to have the honor of receiving you again. Warm regards, Samuel Castellanos eConcierge
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uncchris2016 wrote a review Jan 17
Wilmington, North Carolina15 contributions13 helpful votes
This was our 11th stay at this resort- needless to say we love it! The location, the resort itself, and most of all the amazing staff! We stayed in a Master Suite Oceanfront with private pool which is a fantastic suite! During the winter months, the private pools are heated more than the main pool so we love having that option. Valeria, the preferred club manager, personally checked us into our room and actually put us in our very favorite room in this category - she's amazing! We were there for New Years and the entertainment and New Years party did not disappoint. Our favorite restaurant is Portofino which we ate at a few times, including one evening in the wine cellar. I can't remember everyone's names but the service was just outstanding - Elpidio, the manager, was wonderful at each visit and Jorge, the sommelier, really knows his stuff! We love Mexican wines and they are extremely difficult to find in the US so we enjoy trying them and bringing some home - Jorge introduced us to some new ones that we hadn't had and shared so much with us about the wineries. Bordeaux is also good and Seaside Grill for a good steak. The cuban sandwich at Seaside is also very good at lunchtime. Bar and pool/beach service is outstanding. Denis and Edwin took care of us at the bar, Maricella at the pool, and Ilio, Sarai, and Delmi kept us in drinks (and snacks!) at our private pool. Sexy Ross set us up with a Bali bed at the pool with an amazing view and took care of us throughout our stay. We really do feel like we are coming home when we arrived at Secrets Playa Mujeres. We did test positive for Covid the day before we were scheduled to return to the US which prolonged our stay. I think we were there right when omicron was having its huge spike. I want to give the resort huge kudos for how they handle that! After our test, we were escorted back to our room and given a little time to pack our things. We were moved to another section of the resort and were given a room that still had lovely views. A doctor contacted us to ask us about symptoms (which were very mild) and when I mentioned having asthma, he made sure I had enough medication (I did). When you test positive, they do give you the option to leave the resort and quarantine on your own elsewhere, but I don't understand why anyone would - they cover the cost and their doctor will provide you the letter and documentation that you will need after quarantine to return to the US (or wherever you're from). We were quarantined to our room for 5 full days - they do not provide you room keys and you are not permitted to leave your room - but we had a nice balcony, room service through the Secrets box, and, fortunately, we'd brought an AppleTV with lots of movies to watch! We are beyond thankful that we went through that at our home away from home!
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Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip: Preferred rooms are closer to beach
See more room tips
1 Helpful vote
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Response from Samuel Castellanos García, Other at Secrets Playa Mujeres Golf & Spa Resort
Responded yesterday
Dear uncchris2016, We really don't have enough words to thank you for the kind review of your 11th visit to Secrets Playa Mujeres Golf & Spa Resort for such important occasion as NYE. It is really an honor for us to receive you each time and you know that this is your home in the Mexican Caribbean. We read with joy the review of your experience and we are very happy to know that had a blast once again at our all-inclusive and adults-only resort in the Mexican Caribbean thanks the exclusive benefitss of the Preferred Club, amazing areas, but especially the warm service of our staff. Please, be sure that they will gladly know your words. Really thank you so much for such a long and detailed review and we really hope to have fortune of receiving you for the 12th time and more, this is your home far from home. Warm regards, Samuel Castellanos eConcierge
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PRICE RANGE
$264 - $731 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
424
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Frequently Asked Questions about Secrets Playa Mujeres Golf & Spa Resort
Which popular attractions are close to Secrets Playa Mujeres Golf & Spa Resort?
Nearby attractions include Playa Norte (4.0 miles), Zona Arqueologica El Meco (3.8 miles), and Rock Bar (4.2 miles).
What are some of the property amenities at Secrets Playa Mujeres Golf & Spa Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Playa Mujeres Golf & Spa Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Playa Mujeres Golf & Spa Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Playa Mujeres Golf & Spa Resort?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Playa Mujeres Golf & Spa Resort?
Conveniently located restaurants include Pizza & a...More, Cenacolo Puerto Cancún, and Mahache.
Are there opportunities to exercise at Secrets Playa Mujeres Golf & Spa Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Playa Mujeres Golf & Spa Resort have airport transportation?
Yes, Secrets Playa Mujeres Golf & Spa Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Playa Mujeres Golf & Spa Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Playa Mujeres Golf & Spa Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets Playa Mujeres Golf & Spa Resort?
Many travelers enjoy visiting Hacienda Mundaca (6.4 miles).