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Excellence Playa Mujeres

Travelers' Choice award winner
Hotel website
Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
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Excellence Playa Mujeres
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9,820 Reviews from our TripAdvisor Community

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Showing 9,496: English reviews
Oshawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 30, 2013

Our first trip to EPM was on March 21 ,2013 to 25.March 2013 (four day)was beautiful memoires and then we decided that will returning there to celebrating our 40 year Married Anniversary and my Wife Birth day on May 31 . Weather was comfortable. This our second trip to EPM. And was spoiled Rain and Rain and was not happy... More 

Helpful?
2 Thank deres61
Long Island
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 30, 2013

Just returned last night. Spent 8 days in total bliss doing nothing but enjoying the perfection that is Excellence. The weather was perfect and so was the food and service. This place is over the top when it comes to service. Everyone who works there seems so very happy to cater to you. How can that be?? But really it... More 

Helpful?
1 Thank MarisaandGlen
New Jersey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 30, 2013

Just returned home from a great vacation. This place is awesome. The staff are so friendly and care for all our needs. Love the swim up bar and the bartender's. The restaurants are great!! We did not go to any shows because we did late dinner. We had a swim up room in building 5. It was just delightful. We... More 

Helpful?
Thank momjb
Henderson, Nevada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2013

First I would like to give personal recognition to these staff members who worked tirelessly to make our vacation an absolute dream: Gabiana & Gustavo at Cafe Kafe, Julio who makes a delicious "Tommy" smoothie, Patrcia, therapist at Miiles Spa who provided a marine scrub treatment upon my arrival, Fernanda, she led our bike tour, Fernanda, Daniella, & Adrian taught... More 

Helpful?
Thank HobbieCatGirl
amylaura1987
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 29, 2013

We got home on Friday and im a missing the Excellence so much already! This was our second time visiting this wonderful hotel. We was there the same time last year for our honymoon, and we had to return. The Excellence did not dissapoint - another 2 amazing weeks. The staff are brilliant. We spent our days around the lazy... More 

Helpful?
2 Thank amylaura1987
Excellence_Group, Community Manager at Excellence Playa Mujeres, responded to this review

Allow us to thank you for taking the time to write this review in which you share your experience at Excellence Playa Mujeres with all Trip Advisor Readers. We are glad to know that this second time with us, we were also able to reach your expectations. We all look forward to see you again and provide you with an... More 

dallas
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 28, 2013

This was our 2nd time back to EPM for our anniversary and it was just as great as the first time! This is our 4th year to visit Mexico and EPM is the one place we will continue to return to. We love this resort and will be back next July for our anniversary again, and hopefully even sooner if... More 

Helpful?
1 Thank aggieally
Excellence_Group, Community Manager at Excellence Playa Mujeres, responded to this review

First and foremost allow me to thank you for choosing Excellence Playa Mujeres as host of your anniversary celebration. We are pleased to know that our staff was able to make of your stay a relaxing and memorable experience due to the excellent service provided and also that we were able to exceed your expectations. We all look forward to... More 

London, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

Arrived here on may 30th for ten days holiday celebrating our silver wedding anniversary ... We was upgraded to a swim up suite from a standard room .. Room 7009 which was a fabulous location for us right next to the Kafe bar great for people watching .. Room was just like it looks like on the website amazing so... More 

Helpful?
3 Thank maxineclifford
Excellence_Group, Community Manager at Excellence Playa Mujeres, responded to this review

Thank you very much for taking the time of sharing your experience with us. It is a pleasure to know that you chose us as hosts of your Silver Wedding Anniversary and that we were able to exceed your expectations, making of this celebration a unique and memorable experience. It’s a delight to read that your relaxing vacation with us... More 

Bronx, New York, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 28, 2013

I stayed here with my husband on July 16-21, 2013. It took about 40 minutes from the airport as this resort is not in Hotel Zone. The resort is very secure and safe as you have to drive through two gates (and give the name on reservation) to get through. When we arrived a man took our bags and gave... More 

Helpful?
6 Thank Anna V
Excellence_Group, Community Manager at Excellence Playa Mujeres, responded to this review

First and foremost allow me to thank you for choosing Excellence Playa Mujeres as host of your recent visit to Mexico. We are pleased to know that our staff was able to make of your stay a relaxing and memorable experience due to the excellent service provided and also that we were able to exceed your expectations. We all look... More 

London, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 28, 2013

I stayed here recently and once again enjoyed visting one of the Excellence resorts. I booked into the riveria excellence about 2 years ago and after deciding to visit the area again, I thought I would try the Playa Mujeres resort. Its very similar to the riveria resort - in fact pretty identical in its layout but not something that... More 

Helpful?
2 Thank 33lovetravelling
Houston, Texas, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 28, 2013

Great food, service, alcohol, beach, activities...everything! It truly is EXCELLENT. I can't stop stressing about how amazing the service is. It's also rightly priced to allow a quality clientele and keep the crazy partiers out. Highly recommend this and I doubt if I'm ever styling anywhere else in Cancun

Helpful?
1 Thank Roshan P
Questions? Get answers from hotel staff and past guests. Ask a question

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Excellence Club Junior Swim Up Suite (65)
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Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $420 - $686 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Excellence Group LLC, Hotwire, BookIt.com, Cheap Tickets, Hotels.com, Cancelon, Expedia and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Luxury Hotel in Playa Mujeres
#1 Top resorts Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
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