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Excellence Playa Mujeres

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Traveler (19517)
Room & Suite (4206)
Storyboard
Overview
  • Excellent85%
  • Very good11%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“martini bar”(1,786 reviews)
“chez isabelle”(1,064 reviews)
“flavor market”(903 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Reviews (13,619)
Filter reviews
13,126 results
Traveler rating
10,930
1,558
395
149
94
Traveler type
Time of year
LanguageEnglish
More languages
10,930
1,558
395
149
94
Show reviews that mention
All reviewsmartini barchez isabelleflavor marketlobsterthe grillsol barrooftop terraceour honeymoonmain poolcarolina pazcafe kafeec poolnon ecroom servicefrench restaurantbuilding conciergeswim up room
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1 - 5 of 13,126 reviews
Reviewed today via mobile

We love EPM but please, PLEASE, do something about the slip and fall areas throughout your resort ! My wife slipped in the same spot twice within 24 hrs (wood bridge near The Grill entrance next to the lazy river). And she was being extra...More

Thank Miamitravelerpleased
Reviewed today via mobile

My husband and I visited Excellence Playa Mujeres in June 2018 for our 10 year anniversary celebration! It was amazing! I read reviews for weeks on many different resorts before choosing this resort. My husband is extremely particular so I wanted to make sure i...More

Thank jennycav58
Reviewed today

We went to Mexico to go to a family wedding. Having been to Cancun a couple of years ago and been very disappointed with a five star hotel on the Riviera we were not particularly looking forward to it. How wrong we were!This was a...More

Thank Jillian A
Reviewed today via mobile

Visited from August 5-11. This was our eighth visit to this resort and although there have been some changes that we do not care for it remains far superior to any resort we have ever visited (including several in the Sandals group). Felt safe and...More

Thank KATHRYNH61
Reviewed today

I don't even know where to start with this review! My *husband* and I stayed at Excellence Playa Mujeres for 7 days/6 nights last week, and it was probably the BEST hospitality and customer service experience I have ever witnessed. The concierge who checked us...More

Thank Brianna B
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Internet
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Meeting Rooms
Wheelchair access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
$344 - $677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$344 - $677 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Playa Mujeres
#2 Spa Hotel in Playa Mujeres
#2 On the Beach Hotel in Playa Mujeres
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (19517)
Room & Suite (4206)
Pool & Beach (3759)
Dining (2242)
Amenities (127)
Business Center & Event Rooms (80)
Family and Play Areas (54)
Questions & Answers
Ask a question
EscobarRA
August 21, 2018|
AnswerShow all 2 answers
Response from BeachesandShots | Reviewed this property |
There is also a nespresso machine in the non-ec rooms. The lotion, body wash, shampoo and conditioner also smell awesome.
1
Vote
alexisf320
August 20, 2018|
AnswerShow all 3 answers
Response from GetOutsideMT | Reviewed this property |
I believe 18 plus.
0
Votes
Colby B
August 20, 2018|
AnswerShow all 8 answers
Response from Not_Dorothy7 | Reviewed this property |
Congrats on booking with this fine establishment. It’s been nearly 8 years, I don’t believe you will be able to receive drunk service while in the lazy river but you will be able to bring a drink with you into the lazy... More
0
Votes
Room Tips
"We enjoyed block seven as it is quiet and away from the noisy central pool."
jilliana360
2 million years ago
Read review
"We were part of the Excellence Club and enjoyed the additional amenities and special treatment."
23briannab
2 million years ago
Read review
"roof top room but beware of peeping tom drome"
icart69
2 million years ago
Read review
"Room are fab.Many choices to pick from."
Gillybobs1959
2 million years ago
Read review
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