We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We love EPM but please, PLEASE, do something about the slip and fall areas throughout your resort ! My wife slipped in the same spot twice within 24 hrs (wood bridge near The Grill entrance next to the lazy river). And she was being extra...More
My husband and I visited Excellence Playa Mujeres in June 2018 for our 10 year anniversary celebration! It was amazing! I read reviews for weeks on many different resorts before choosing this resort. My husband is extremely particular so I wanted to make sure i...More
We went to Mexico to go to a family wedding. Having been to Cancun a couple of years ago and been very disappointed with a five star hotel on the Riviera we were not particularly looking forward to it. How wrong we were!This was a...More
Visited from August 5-11. This was our eighth visit to this resort and although there have been some changes that we do not care for it remains far superior to any resort we have ever visited (including several in the Sandals group).
Felt safe and...More
I don't even know where to start with this review! My *husband* and I stayed at Excellence Playa Mujeres for 7 days/6 nights last week, and it was probably the BEST hospitality and customer service experience I have ever witnessed. The concierge who checked us...More
Response from Not_Dorothy7 | Reviewed this property |
Congrats on booking with this fine establishment. It’s been nearly 8 years, I don’t believe you will be able to receive drunk service while in the lazy river but you will be able to bring a drink with you into the lazy... More
Congrats on booking with this fine establishment. It’s been nearly 8 years, I don’t believe you will be able to receive drunk service while in the lazy river but you will be able to bring a drink with you into the lazy river. Enjoy your trip.