We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Excellence Playa Mujeres

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Excellence Playa Mujeres
Excellence Playa Mujeres
Panoramas (14)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

10,494 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 10,145: English reviews
Dallas,TX
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

My husband and I just returned from a week at this resort with family. We all had a wonderful time! The resort is gorgeous and very clean. The rooms were spacious and the shower was huge with a rain head that I miss already! I had read reviews prior to my trip and wondered if the bathroom glass that separates... More 

Helpful?
2 Thank Kgatt
Wasaga Beach
Level Contributor
156 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed yesterday NEW via mobile

We are Excellence Playa Mujeres addicts, and have been coming at least once or twice a year since not long after it opened. Prior to discovering Excellence, we've stayed at probably a dozen other "5 star" resorts. Although I've written EPM reviews before, each new trip I am once again motivated to let everyone on TripAdvisor know just why we... More 

Helpful?
5 Thank Kristina D
Somerset, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

We have just returned from the most amazing 2 weeks holiday at this 5* plus hotel. From the moment you walk into the Lobby the staff cannot do enough ensuring that your stay is unforgettable. It certainly was. We were taken to our room by the bell boy who was so helpful showing us aspects of the hotel on the... More 

Helpful?
3 Thank Otheryones
D.C
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

So, overall we absolutely loved the resort -- I'd give it a 4.5 out of 5. I was trepidatious about booking an all-inclusive due to all the stereotypes (lots of drunks, cheap drinks, bad food, etc). But I did a lot of reading and research to find a resort that avoided the stereotypes and EPM seemed to fit the bill.... More 

Helpful?
3 Thank Nermie03
Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

I like comfort and privacy. Was able to find both here during our 7-day stay. A feast of beauty. The resort is impeccable. Service unmatched. The room, a junior suite, was gorgeous. Lots of pool and dinner options. Impossible to get bored. They left balloons and champagne in the room on my husband's birthday. The spa, although not cheap, was... More 

Helpful?
3 Thank Leezie C
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW via mobile

As a couple that like to travel somewhere new this is probably the first resort where we have said we are definitely coming back. The resort is first class. Clean , high quality rooms, good variety of restaurants, activities and entertainment. But what makes this a five star resort is the staff. They make you feel special. When they remember... More 

Helpful?
5 Thank Mark P
Potsdam, New York
Level Contributor
287 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 2 days ago NEW

My wife accompanied me to a three day conference at this resort. We had a trip from hell getting here courtesy of United Airways, so instead of arriving early afternoon we arrived close to midnight. As soon as we arrived we were greeted with a warm, moist towel and a glass of champagne. All of a sudden the previous 18... More 

Helpful?
5 Thank BenGruda
Florida
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 3 days ago NEW

This resort is excellent. I would rate all the restaurants 8.0 to 9.5 (all were good to excellent). Our favorite was the Indian restaurant (Basmati) (we are not Indian or from that part of the world - we are American). The Mexican restaurant (Agave was also Excellent). The French Restaurant and Lobster House were v.good, but go there early or... More 

Helpful?
3 Thank MrReviewer100
1 review
Reviewed 3 days ago NEW via mobile

Great resort if you are looking for an all inclusive couples or friends getaway. It's like a high end cruise ship on land. We were here for a friends 50th bday and everyone loved it! Best part was the top shelf drinks!

Helpful?
Thank Carl K
Newport News, Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

My husband and I spent our belated honeymoon/1st anniversary at Excellence and it was one word...EXCELLENT!! The resort was gorgeous, the food was delicious, and the staff was amazing! We wouldn't have asked for anything more in this place. Our favorite pool waiter was Baez, he had my drink for me without even being asked! The gym was very well... More 

Helpful?
3 Thank Jackie M
Questions? Get answers from hotel staff and past guests. Ask a question

15,818 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (15133)
Viewed
Dining (1586)
Viewed
View from Room (793)
Viewed
Pool/Beach Area (2828)
Viewed
Room/Suite (2273)
Viewed
Hotel & Grounds (2452)
Viewed
Business Center/Function Rooms (52)
Viewed
Bathroom (156)
Viewed
Family/Play Areas (32)
Viewed
6:38
Videos (25)
Viewed
Other (4936)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (644)
Viewed
Amenities (125)
Viewed
Beach (39)
Viewed
Excellence Club Junior Suite (Ocean View) (66)
Viewed
Excellence Club Junior Swim Up Suite (65)
Viewed
Excellence Club Pool (19)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Oceanfront (61)
Viewed
Junior Swim Up Suite Pool View (54)
Viewed
Lazy River Pool (15)
Viewed
Main Pool (24)
Viewed
Dining (105)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (6)
Viewed
View from Room (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa Mujeres
0.1 mi away
Finest Playa Mujeres
Finest Playa Mujeres
#3 of 5 in Playa Mujeres
2,367 reviews
8.8 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 183 in Cancun
5,320 reviews
0.1 mi away
Beloved Playa Mujeres
Beloved Playa Mujeres
#2 of 5 in Playa Mujeres
3,040 reviews
Show Prices
Show Prices
Show Prices
9.9 mi away
Live Aqua Beach Resort Cancun
1.6 mi away
Secrets Playa Mujeres Golf & Spa Resort
9.1 mi away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#4 of 183 in Cancun
4,495 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Conference Facilities
Official Description (provided by the hotel)
Luxury adults-only resort nestled among seven swimming pools on a powdery white sand beach, in a community that boasts a spectacular Greg Norman signature golf course. This jewel of Cancun sets a new standard of luxury for all-inclusives with finely tuned amenities such as one-of-a-kind accommodations including two-story rooftop terrace suites with a private Plunge pool, meticulous service, gourmet cuisine, an exquisite spa and the signature Excellence Club. ... more   less 

Additional Information about Excellence Playa Mujeres

Address: Prolongacion Bonampak, S/N, Punta Sam | Lote Terrenos 001 MZ. 001 Sm. 003, Zona Continental, Playa Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $409 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Playa Mujeres 5*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Excellence Group LLC, BookIt.com, Cheap Tickets, Hotels.com, Priceline and Jetsetter so you can book your Excellence Playa Mujeres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Playa Mujeres Hotel Playa Mujeres
Excellence Hotel Playa Mujeres
Playa Mujeres Excellence Hotel
Excellence Playa Mujeres Cancun
Hotel Style:
#1 Top resorts Hotel in Playa Mujeres
#1 Luxury Hotel in Playa Mujeres
#1 Spa Hotel in Playa Mujeres
#1 On the Beach Hotel in Playa Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Excellence Playa Mujeres staff and other travelers.
1,664 questions
Ask a question
Savannah, Georgia
over a year ago

See all questions (1664)

Questions? Get answers from Excellence Playa Mujeres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“building 7 or 8 are good areas, I would not stay on ground level due to noise”
 of 5 bubbles Kgatt, yesterday | Read review
“We stayed in Block 8 Room 8403 Great view of pool and from the rooftop terrace you can see the Isle of Mujures”
 of 5 bubbles Otheryones, yesterday | Read review
“Block 8 where we stayed seemed to be a prime spot, easy access to everywhere.”
 of 5 bubbles Woolacombelovers, 3 days ago | Read review
“Building 1 is great! Quiet!”
 of 5 bubbles MrsNelly, 4 days ago | Read review
“Get your coffee from the Aroma bar in the morning, it's a proper espresso coffee house, then take it down to breakfast, both open at 7am”
 of 5 bubbles NorthLondoners, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay