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Villa del Palmar Cancun Beach Resort & Spa

4,325 reviews
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Traveler (3862)
Room & Suite (971)
Pool & Beach (789)
Overview
  • Excellent58%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“one bedroom suite”(210 reviews)
“villa group”(83 reviews)
“car ferry”(66 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,325)Write a Review
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All reviewsone bedroom suitevilla groupcar ferrytime sharefast ferryzama restaurantall inclusive packagemurphy bedall inclusive planferry to isla mujeresfull kitchenper devicewasher dryertimeshare presentationhammock on the balconysushirent a golf cart
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921 - 925 of 4,044 reviews
Reviewed December 1, 2016

it was an excellent time. The all inclusive package we spent our hard earn money on, was well spent!. The room very spacious. Housekeeping did a spectacular job. The staff are very profession and focused on your comfort and well being!. The grounds are clean...More

1  Thank Gstafford61
Response from Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & SpaResponded December 4, 2016

Dear Gstafford61, Thank you so much for your excellent review and for your kind recognition of Housekeeping team and hotel colleagues; and the outstanding service you received. We are delighted that our 'all inclusive' package so thoroughly met your ned. We are 'su casa' and...More

Reviewed November 30, 2016 via mobile

There were a series of misscomunication problems. Prior to booking I called the hotel and I was told that bars were open 24 hrs. Finally when I arrived at the hotel I was told that they were open until 1 AM, and to my surprise...More

4  Thank el12rrvc
Response from Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & SpaResponded December 6, 2016

Dear Guest el12rrvc, We regret that your time spent with us was not what you anticipated or the vacation we wish for each of our guests to enjoy. Currently, alternative taxi service is in the implementation stage; but facing great resistance. We are not a...More

Reviewed November 30, 2016

We've historically avoided all inclusive resorts, preferring smaller/boutique type hotels for their personal service. Our last trip, to the Caribbean, largely reinforced our concerns about all inclusives, but we decided it was a smart move for our first trip with two young children. But Villas...More

Thank NCTraveler9
Response from Hotel_Administration, Public Relations Manager at Villa del Palmar Cancun Beach Resort & SpaResponded December 4, 2016

Dear NCTraveler9, We are delighted to receive your review and know you enjoyed an excellent vacation with us. Thank you for the extensive detail you offered providing us with the numerous ways we met or exceeded your expectations. We are delighted that you found almost...More

A TripAdvisor Member
3
Reviewed November 29, 2016 via mobile

This resort is by far the best I've been to. The onsite restaurants all had excellent food made to order and great menu selections. Awesome pools and meticulously manicured grounds offer an oasis of comfort and seclusion. The entire staff is welcoming and gracious and...More

Thank A TripAdvisor Member
Reviewed November 29, 2016

This resort is stunning. The grounds are well maintained and beautiful. The bartenders are all fantastic but definitely favored the guys at the beach bar. Try the Tiki at the beach bar! Best drinks I have ever had at an all inclusive. The food is...More

Thank yelhayh11
Response from Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & SpaResponded December 4, 2016

Dear yelhayh11, We are delighted to receive your review and it will be our pleasure to share your generous praise with all of our teams and colleagues that contributed to the excellence of your vacation. The time you spent acknowledging all of the many ways...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$129 - $666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$129 - $666 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (3862)
Room & Suite (971)
Pool & Beach (789)
Dining (418)
Amenities (20)
Family and Play Areas (16)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Traveling_Bonjours
February 16, 2018|
AnswerShow all 4 answers
Response from mommalou4 | Reviewed this property |
Yes, you get a VIP card, offering the same privileges/discounts as the Gold Card. The resort is remote but the restaurants etc on site are really good. The market isn’t as well stocked as Cabo, FYI. We are Cabo-goers and... More
1
Vote
DANIELLE B
February 9, 2018|
AnswerShow all 4 answers
Response from traytraveler8 | Reviewed this property |
Its about 30-40 minutes. A straight shot from airport to resort. You go through "downtown" and then its just a few minutes past there. The resort shuttle drivers are very nice :-)
0
Votes
cmckay714
February 5, 2018|
Answer
Response from Jean D | Reviewed this property |
Sorry, I don't know the answer to this question
0
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123456167
Room Tips
"go to the Isla Mujeres"
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"they all face the water, so I'm sure every room is great."
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"All rooms are good, however, make sure you're at least on the 3rd floor so you have more of a view of the..."
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"Fourth floor or higher."
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