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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,737 Reviews from our TripAdvisor Community

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There are newer reviews for Villa del Palmar Cancun Beach Resort & Spa
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Showing 3,489: English reviews
Barrington, Illinois
Reviewed April 1, 2015

I thought I'd throw in my 2 cents on the Villa Del Palmar in Cancun. We had a great trip celebrating my 50th. My wife and 9 year old son and 11 year old daughter went as well. The resort was great for our purposes. If you are looking to party on the hotel zone, this is not the place...

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Helpful?
5Thank oceanlvr65
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ocean Lover and Fantastic Villa del Palmar Guest! Thank you so much for your wonderful review, we are trilled that your vacations was enjoyable even this time of the year is of such a high demand, we are particularly proud that our team was able to provide you with first class hospitality. Allow me to apologize for the change...

Calgary, Canada
Reviewed March 31, 2015

Our week long stay at Villa del Palmar, Cancun, while attending a family wedding, was a "charmed" experience! We were impressed by the cleanliness of the lovely rooms, grounds and restaurants and by the friendly and competent staff. The only improvement tip that comes to mind is a second computer in the hospitality room to cut back on the "wait"...

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Helpful?
Thank dw_cal
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear DW_Cal, Thank you so much for your wonderful review, we are trilled that your weeding celebration was fantastic. We will improve our business center offering very soon, thank you for this great observations. We hope you do return to our great resort soon and bring many more celebrations to "su casa" Villa del Palmar. Sincerely, Gabriela U. Galicia Communications...

Highland Park, Illinois, United States
Reviewed March 31, 2015

I've been looking forward to writing this review for several days. When I arrived in Cancun on March 20 I had no idea my vacation would involve the Villa del Palmar property. My family and I met someone from the property at the airport. They offered to take us to their new property in hope we would come back another...

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Helpful?
3Thank Jeff M
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Jeff M Thank you so much for your wonderful review! On behalf of all of us at Villa del Palmar we thank you for the opportunity to serve you and hope to have the honor to welcome you back soon. Thank you so much for recognizing the great work our chefs and service professional do. We are extremely...

Houston, Texas
Reviewed March 31, 2015

Amazing stay and service, i had been in many hotels around the globe and i never had experience such a good vibe, atmosphere and service . it was more that what i spectated i totally recommended to any one. :) best bed ever....

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2Thank Angela M
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Angela M: On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of your well-earned vacation. Your kind words inspire and energize us to strive for better every...

Reviewed March 31, 2015

It was our first experience in Cancun Mexico and we really loved it,my wife did like the room very much, we had very nice view to the ocean ,great food great service unforgettable vacations, thank you

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Helpful?
Thank Artemio V
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Artemio V: On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of your well-earned vacation. Your kind words inspire and energize us to strive for better every...

Austin, Texas
Reviewed March 31, 2015

Spent 5 nights in this facility with two teenage children -- family of four. Facility is clean and the upper floors have an unabated view of the sea. It is quite up north in Cancun. We rented a car from the Airport and drove up there (45 mins, first time). The problem with this hotel is the water on the...

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4Thank Hossain2015
Quality A, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Hossain 2015, Thank you so much for your review! We have check and triple checked our water production plant and we are pleased to share with you that is working perfectly and we currently cannot identify any issues with our water quality. On behalf of all of us at Villa del Palmar we thank you for the opportunity to...

Trondheim, Norway
Reviewed March 31, 2015

The Hotel is a bit isolated 10-15 min with a taxi in to Cancun. But if you are not a party type, this is perfect. The boat to Isla Mujeres is 2 minutes walk from the Hotel. The Island was really charming. It was also a lot of trips you could go on, and they picked us up and dropped...

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Helpful?
1Thank heidi253
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear heidi253: On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of your well-earned vacation. Your kind words inspire and energize us to strive for better every day....

Reviewed March 31, 2015

We had an amazing time here. Our family had a awesome time. The food was fantastic, I was very surprised given this is an all inclusive resort. Love the pool side food and drink service. Highly recommend Villa del Palmar!!

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1Thank Brian L
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Brian L: On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of your well-earned vacation. Your kind words inspire and energize us to strive for better every...

Kenosha
Reviewed March 30, 2015

From check-in to check-out, we were treated with class. The customer service, room, meals, entertainment and drinks were excellent. This was our first all inclusive experience. It will certainly not be our last. We have shared our experiences with friends and highly recommend this resort.

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Helpful?
Thank UN4GTBL
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear favorite guest of Villa del Palmar UN4GTBL: On behalf of all of us at Villa del Palmar Cancún Resort & Spa, we want to thank you for the wonderful comments you posted. We are honored and thrilled that we were able to contribute to your well-being and enjoyment of your well-earned vacation. Your kind words inspire and energize us...

South Jordan, Utah
Reviewed March 29, 2015

This was a very nice hotel that we visited on a time share offer. The hotel rooms are very nice and modern. The hotel is a long ways away from other hotels and it costs about $15 each way from the fast ferry location for a taxi. It should be noted that the cargo or "slow" ferry is right at...

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Helpful?
3Thank Gary P
Quality A, Director de Relaciones Públicas at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Gary P: On behalf of all our passionated colleagues at Villa del Palmar, Cancun we truly appreciate your kind remarks in your post. We have paid special attention to all those things that were below your expectations. Thank you so much for pointing them out. We will use these observations to review our process and implement training modules...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2 | Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, Playa Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $116 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Palmar Cancun Beach Resort & Spa 4*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#4 Top resorts Hotel in Playa Mujeres
#5 Spa Hotel in Playa Mujeres
#5 On the Beach Hotel in Playa Mujeres
#5 Luxury Hotel in Playa Mujeres
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Questions & Answers

Here's what travelers have asked, with answers from Villa del Palmar Cancun Beach Resort & Spa staff and other travelers.
416 questions
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Paulina, Louisiana
over a year ago

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Questions? Get answers from Villa del Palmar Cancun Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most rooms have beautiful views of the ocean or perfectly manicured grounds”
rondag272, 2 days ago | Read review
“Higher up rooms have better views of the sea”
JasmineA492, 2 days ago | Read review
“Tower 1 has no construction as of April 2017”
jessicamA7950ZD, 3 days ago | Read review
“We were on the 5th floor. The balcony had a view of everything from the beach to the bars, etc.”
kedricky, 1 week ago | Read review
“Most one bedroom suites have only on king bed in the master, if you are looking for double beds, they have a few and are oceanfront only.”
wbrennan456, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question