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Villa del Palmar Cancun Beach Resort & Spa

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Villa del Palmar Cancun Beach Resort & Spa
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3,256 Reviews from our TripAdvisor Community

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Showing 3,054: English reviews
Cooper City, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Since day one, my wife and I experience the best anniversary, we enjoyed a lot Villa del Palmar en Cancun, Mexico, thanks to all amazing stuff and employees of the Resort with the best rerstaurants and service in the area.

Helpful?
Thank waleyda
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are owners at Villa Del Palmar and this is the first time that we had a chance to actually use our time share. Not only did they meet but all the people and the Property exceeded our expectations. We oped for the All-Inclusive which even if you go out every day like us, will come in handy. All the... More 

Helpful?
Thank Dave L
Longwood, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our family of 5 went to this resort after being less than thrilled on what my travel agent was sending us. I have to say for a little bit more $ we got SUCH a great experience! This resort was20 min from the hotel zone, which we preferred. The city bus was avail right outside the resort of needed and... More 

Helpful?
Thank ItsMarieD
San Ramon, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a 2 bedroom suite with a balcony view of the ocean for 8 days with 4 girlfriends for my birthday. Great food and service at all of the restaurants! Loved having a washer and dryer to do laundry before I went home. Ceiling fan was broken. Called maintenance at 9pm and they had no problem showing up right... More 

Helpful?
Thank Casadecahill
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest, We are thrilled that you enjoyed the 'best birthday vacation ever' with us. We appreciate you writing a review. It will be our pleasure to share your comments with Adrian at La Casona and Isaias at the Village Spa. We are very proud of them and our many other colleagues that are so dedicated to taking excellent... More 

Arlington, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

I must admit I had slight hesitation going on our first all-inclusive trip to Mexico. All of my worries however, were in vain. The pictures of the website are not even a slight exaggeration. This resort was beautiful, clean, and well kept. The staff was all so welcoming, and eager to help in anyway possible. The Food The food was... More 

Helpful?
Thank hgoad
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Valued Guest: Thank you for taking the time to share such an excellent review of our property. It is with great pleasure and gratitude; we read your carefully detailed and beautifully written, review of your recent stay with us. We are delighted that you were pleased; and found it so impressive; and the service from our dedicated colleagues so... More 

Lone Tree, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my second trip to Cancun and my Husbands first. The staff there was amazing, we first went and ate at the poolside Mexican restaurant Zamas i believe its called. warmly greeted by our waiter and he started our vacation off great and made us feel very relaxed and welcomed. we are planning to return next year we love... More 

Helpful?
Thank aliciab1226
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Awful tho large room, very poor taste all over the hotel (very mexican-corny), staff not nice AT - ALL; hated the bed, the linen, the pillows and the bathroom is so dark its impossible to try and use the mirror for makeup purposes! There are lots pf nice pools, and thats ok; food is overall good, specially the sushi place,... More 

Helpful?
Thank Vivi P
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Vivi, We respectfully take exception with your comments about the decor etc. realizing that tastes is a very individual preference. We thank you for acknowledging the great things you found in our resort. We are one hundred percent committed to ensure world class hospitality. We wish you the best. Sincerely, Gabriela U. Galicia Communications Manager Villa del Palmar... More 

Ontario
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We went to Villa Del Palmar because of a phone campaign that lured my husband in. They promised a 5 day stay, a 60 minute timeshare presentation and then- the big prize, a free cruise to anywhere in the world! The resort was trying, I'll give them that, but there were little things that we found disturbing. Dirty dishes were... More 

Helpful?
2 Thank practicalmagic2001
Los Banos, California
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We booked a party of 7 via Costco Travel very reasonably priced. We arrived at VDP approx 7:30am. We proceeded to the front desk to check in with our 4 kids in tow and were told that check in was at 4pm. informed us that check out was at 12pm so we could check hourly to see if our room... More 

Helpful?
2 Thank Blanca D
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Ms. Blanca Our Valued Guest, I totally understand your frustration. It seems to me that you anticipated an excellent stay with us, including the adjoining rooms you had reserved and we should have provided you with exactly that. Our expectations are that every one of our associates takes personal ownership of our guests’ wants and needs. What you described... More 

South Elgin, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

The facilities are exceptional. The room were very nice and the grounds were gorgeous. Service was great and the restaurants were wonderful. The kids loved the pool. The only item that I would change would be the beach could have been nicer but the resort overall was great.

Helpful?
Thank pete0620162016
Hotel_Administration, Guest Relations Manager at Villa del Palmar Cancun Beach Resort & Spa, responded to this review

Dear Mr. Pete Our Valued Guest, We are delighted that you enjoyed an excellent stay with us. Our beaches do present a challenge; but, one that we are prepared to meet. In addition to continued cleaning; we continuously seek new ways to make that area of our resort meet the exceptional quality of the rest of our resort. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
This beachfront luxury resort is located in the pristine beaches of Playa Mujeres, about 25 minutes north hotel zone and 35 minutes from Cancun International Airport. The new Villa del Palmar Cancun offers a range of possibilities for fun and relaxation that will make your holiday truly unforgettable. The complex offers amazing 5-star service, extravagant amenities and plenty of activities to keep your adventurous side entertained. ... more   less 

Additional Information about Villa del Palmar Cancun Beach Resort & Spa

Address: Carr Punta Sam Km 5.2, Playa Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Playa Mujeres
Price Range: $128 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Villa del Palmar Cancun Beach Resort & Spa 4.5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Villa Del Palmar Cancun Hotel Playa Mujeres
Hotel Style:
#3 Top resorts Hotel in Playa Mujeres
#4 Luxury Hotel in Playa Mujeres
#4 On the Beach Hotel in Playa Mujeres
#4 Spa Hotel in Playa Mujeres
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