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Condominio Playa Mujeres, Playa Mujeres 77400 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (8129)
Room & Suite (1789)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 15 hotels in Playa Mujeres
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Room & Suite (1,789)1,789
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
English, Spanish
Hotel links
Special Price:Take this deal for an extra 5% off!
6,086Reviews1,035Q+A100Room tips
Traveler rating
  • 5,199
  • 589
  • 188
  • 56
  • 57
Traveler safety
Time of year
Traveler type
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Popular mentions
Nick D wrote a review Yesterday
Chico, California2 contributions
Awesome service, beautiful property, great food! We’ve stayed at many all inclusives over the past 15 years and Beloved is truly one of best places to stay in the Cancun area. The food is a step above and we were constantly impressed with the quality. If you eat a vegan diet this is a wonderful place to be. Not only do they make delicious steak and other meat options, they accommodated any dietary restriction you could note including my wife’s vegan diet. The service was top notch and everyone was constantly going above and beyond to make our stay unforgettable. Staff shout outs: Juan at the lobby bar at night was amazing! We could just tell him to make whatever he wanted and we were always impressed and never disappointed! Very creative, polite and fast! We spent our evenings after dinner making sure we connected with Juan for amazing drinks and conversation. Michel at the Natura bar was also amazing, great attitude always smiling. He was consistently amazing is with making delicious drinks while also providing pool service and bar service all in one! Luis and Christian the beach concierge were top notch. They remembered our name after only hearing it once! Always making sure we had what we needed. Manuel the chef at La Isla Trattoria made my wife a delicious vegan dish not even on the menu and made me a fantastic bacon wrapped tenderloin! Hand delivering each course of the meal to our table. Veronica in charge of activities was fun and made everyone feel included. She was always willing to snap a picture for us and ensure we knew what awesome activity was on deck. Chris at the boat/water activity booth took us on an amazing little catamaran ride out to an incredible snorkeling spot near a sunken ship. And it was all included! The property is beautiful, relaxing, personable, intimate, accommodating and exactly what we were looking for. The nightly entertainment was fun and the service was great there as well.
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Date of stay: April 2021Trip type: Traveled as a couple
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UTell wrote a review Mar 2021
Austin, Texas33 contributions25 helpful votes
Hotel's Favorite
Where do we start - I guess at the beginning. A big welcome from Juan Carlos. Great to see him again. It made a great start of the stay. We had great beach service by Oscar and the beach Concierges (Christian). All week we had stand-out excellence service by Eduardo at our pool. He made are stay special and even went the extra effort to have Chef Marcelana make a special meal for us. My wife loved it. We had many great waiter experiences - Olga, Angel, Luis. Ingrid. Cafetto as well. Alberto was a great site at Lupita Lounge. He always has a bright smile on his face. Very helpful. We were also excited to see Karla back on her first night back at the resort. It was great to visit with her. With all that said, the service is exceptional. We had great meals at all the restaurants. I also enjoyed taking the Hobie Cat out, even though it was windy. Even the watersports attendants are terrific. Make sure you order the Tacos al Pastor at the pool/beach. My only suggestion is for ownership to replace the furnishings in the rooms soon. It is starting to get dated.
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Date of stay: March 2021
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Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded 4 weeks ago
Dear Eric, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with other travelers. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We can assure you that the constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, and they will work on it accordingly in order to deliver the service expected by our guests on the highest level, ensuring your satisfaction. It has been a pleasure having you with us and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.
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Pat K wrote a review Yesterday
5 contributions4 helpful votes
From start to finish, this was a great trip. Beautiful property, awesome restaurants and the Spa was fantastic. The rooms were very clean and the entire Resort is very conscience of everyone’s safety. If you’re looking to chill and relax, this is your place. We cannot wait to come back soon.
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Review collected in partnership with this hotel
Date of stay: April 2021
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2wholovetotravel wrote a review Yesterday
Minneapolis, Minnesota160 contributions96 helpful votes
+1
We just returned from a very relaxing week at Beloved. We have been staying at all inclusive resorts in Mexico for 20+ years. We really like the Excellence resorts and have been to ERC several times and once in Punta Cana. The small resort and the beach is what drew me to Beloved. And of coarse all of the excellent reviews. I am so happy I found this resort and we will definitely be returning. We booked last minute and stayed in an ocean view room in building 2. The ocean views are a bit limited and the building is set back a bit but the view of the resort and the ocean in the distance are still beautiful. We spend very little time in our room anyway. The rooms are very nice, the beds very comfortable and a full pillow menu. The rooms were kept very clean and the mini bar stocked well. The small boutique style resort is so nice. You literally can walk anywhere around the resort in 2 minutes. There is plenty of shade by the pools and tons of palapas on the beach. There is no reason to burn in the sun all day. We are beach people, it’s our main attraction when picking resorts. The beach here is gorgeous. No rocks, or coral, and virtually zero seaweed while we were there. I know this can change year to year or week to week but it was clear blue water for us. The palapas and chairs are all in good shape, plenty of towels and the beach concierge is top notch. They take good care of you. Christian and Luis really made me smile every morning. The servers on the beach while we were there worked SO hard. They were so friendly and brought your drinks and food to you in reasonable time. They learned what drinks you like and brought them without even asking. Luis and Alex were the 2 that stood out to me. We rented a Cabana 2 days. It costs $60 a day. It’s worth it, they fill up so ask about them right away and rent one at least for one day. They come with lots of perks and the beds are so comfortable for a late afternoon nap. I’ll post a few pics. There are paddle boards and kayaks to use and the hobie cat is a must. They will take you out for a ride or if you want to do a short snorkel at this small sunken boat there are tons of fish to see. It’s free, we tipped him obviously. The restaurants are all good. Plenty of options on every menu. The 2 restaurants by the pool and on the beach have amazing views. You can even order food at your chair on the beach. We tried all of the restaurants and really liked them all. The service at every restaurant was excellent. I can’t remember all their names but they were so friendly and seemed to really love their jobs all over the resort. You can even request something special, we ordered lobster tails and they were good! Small so maybe order 2. They come with drawn butter. But you have to ask for them, they weren’t on the menu. The best entertainment was Claudia who sings on Thursday nights. She was amazing. Literally gave me the chills, her Lady Gaga songs were seriously as good as Gaga herself!! If you’re looking for a relaxing resort with amazing service, awesome food and drinks, beautiful atmosphere and not a loud party scene but more of a romantic feel for couples this is the place for you.
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Date of stay: April 2021Trip type: Traveled as a couple
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ninamack75 wrote a review Apr 19
1 contribution1 helpful vote
Lovely experience with my husband for our 3 year anniversary. Staff was friendly and courteous. Smiling faces every where. The resort is beautiful. The restaurants were very nice and food was decent. Everyone was very accommodating and made the experience very relaxing for us. Not to mention our experience at the spa was life changing!
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$364 - $770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la amada resort, la amada playa mujeres
FORMERLY KNOWN AS
La Amada Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooPlaya Mujeres
NUMBER OF ROOMS
109
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Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Capilla de Guadalupe (4.7 miles), Playa Norte (3.6 miles), and Zona Arqueologica El Meco (2.1 miles).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Los Tacos de Humo, Guru Beach Club & Restaurant by Lotus, and Pizza & a...More.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Beloved Playa Mujeres have an airport shuttle?
Yes, Beloved Playa Mujeres offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Beloved Playa Mujeres located near the city center?
Yes, it is 0.9 miles away from the center of Playa Mujeres.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.