Beloved Playa Mujeres
Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
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About
#1 of 14 hotels in Playa Mujeres
Location
4.7
Cleanliness
4.9
Service
4.9
Value
4.7
2023 Travelers' Choice Best of the Best
The Beloved Hotel Playa Mujeres combines luxury and comfort with the convenience of the 'boutique style' Adults only all-inclusive Hotel, in the perfect setting poised for pleasure and relaxation. Here you'll have a comfortable home base of contemporary luxury. Stylish hotel architecture and decor, generous suites, spotless service, deluxe facilities, and of course, our secluded beachfront setting, all enable you to let your days happen naturally. At this intimate beachfront community you'll enjoy personalized spa and wellness programs, fine dining, seaside golf, boating and fishing from our inland marina, and a host of other activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Romantic
Languages Spoken
English, Spanish
Location
63Somewhat walkable
Grade: 63 out of 100
291Restaurantswithin 5 miles
56Attractionswithin 5 miles
Condominio Playa Mujeres, Playa Mujeres, Costa Mujeres 77400 Mexico
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8207Reviews1188Q+A100Room tips
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Delicious authentic food, great guess service and a beautiful view , thank you Jose, Esmeralda, Luis y Damian for making us feel welcome, for being attentive and for the sense of humor. Thank you Catalonia for having such a wonderful stuff @ Beloved restaurant
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool is big enough to accommodate many guess with out being to close yo each other.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
Beloved is the perfect resort for couples looking for excellent service and modern small elegant hotel ! The beach was amazing the food top notch the rooms huge clean and the best part … staff is incredible !!! Staff faves - number one - Antonio Beach Waiter brought us Tacos Cocinita 🥘👏 the most amazing service GOLD star ⭐️ Then Francisco Christian Claudia the best at beach concierge !!! Mipsy chef extraordinaire!!! Viridiana amazing hostess 👏 Luis & Eduardo who made us the most amazing fish dish !!!! Paola & Salvador in Lupita Elvis in the Lupita Lounge Alberto lifeguard always checking us ! BOOK this resort !!! Cozy elegant and worth every penny !!!! Thank YOU Beloved and we will be back 🌴❤️🤗
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
18 Helpful votes3 Reposts
Helpful
Response from The Excellence Collection, Other at Beloved Playa Mujeres
Responded Jun 28, 2022
Dear guest, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share your feedback with other travelers. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience, as exceptional and unique as it can be. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered and the outstanding service provided by our colleagues. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beloved Playa Mujeres was the perfect resort for a week away to relax and unwind. The spa was wonderful, excellent services and very kind and friendly staff. The hydrotherapy experience is great if you enjoy traditional spa services. All of the food was delicious and restaurant staff was lovely. We are not big drinkers and appreciated the extensive coffee menu and selections of non-alcoholic beverages.The options for activities were great and while we mostly relaxed, I did go to the "crafting" activity and made my young daughter a gift, which was much more enjoyable than picking something up at the airport or a shop. The beach was perfect and Jesus and his team at the beach concierge made sure we had everything we needed in the regular beach seating and at the rented cabana. If you want to relax and enjoy a beautiful resort with a laid back vibe and minimalist aesthetic, you can't go wrong with Beloved. We will definitely be back. …
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as host of your holiday destination and for taking the time to share this review with the TripAdvisor community. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unbelievable experience! The grounds are beautiful. The restaurants are delicious especially the taco truck. Everyone on the staff was amazing. Make sure to request Antonio! He will treat you like family! Counting down the days till we return!!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First of all, we would like to thank you for choosing Beloved Playa Mujeres to vacation and for taking the time to share your feedback with the TripAdvisor community. At Beloved Playa Mujeres, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. In addition, we are delighted to read that you enjoyed our restaurants and which one was your favorite. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing experience!! The grounds are beautiful. The level of service far exceeded expectations. Everyone from the welcome staff to the outside staff was amazing. The food in the restaurant was exceptional and the staff were friendly and helpful!! Make sure and ask for Antonio. He is the best!!!! Can’t wait to go back!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and beverage experiences. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. It has been a pleasure hosting you and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service, the spa, the food, the beach… everything was amazing! We’ve been here 3 times and can’t wait to go back. We had a lot of fun and felt so pampered by everyone working there. They definitely make you feel like a Beloved guest!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Not for large parties or family get togethers. Meant for couples only.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved or stay at Beloved Playa Mujeres. It was great to unwind and enjoy the luxurious surroundings. The room was spacious and very comfortable. We never had a problem finding a spot around the pool or on the beach. The staff was always quick to help with anything we needed. Brandon and Claudia were exceptional beach/pool concierges. The pool bartender, Joel, always remembered my drink and Luis was fun and prompt bringing drinks and food to us on the pool deck. Our favorite foods were the fish tacos around the pool and the AMAZING Guadalupe in the Bocadito taco truck. We'd come back again just for him!!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First of all, we would like to thank you for choosing Beloved Playa Mujeres as your holiday destination and for taking the time to share this review with other travelers. We are very pleased to know that we were able to create a romantic atmosphere for you and your significant other and the outstanding service provided by our colleagues surpassed your expectations making you feel pampered all the time as a result of giving the royal treatment you deserved. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is AMAZING! perfect place to reset from the hustle of life! Antonio is the best! Request him! You will never want to leave when he is in charge. Not only did he treat us great, he became a family friend for life!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with other travelers. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We look forward to welcoming you back soon to your home away from home. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service was mind blowing, staff was very respectable, extremely relaxing venue with great views. Interesting activities like salsa and bachata lessons, cocktail and tacos mixology session, nice infinity pool with bar. However, food and alcohol were simply bad quality. Except for the tacos foodtruck. Bad quality food and alcohol negates many positives of this resort. All inclusive is valuable if inclusive amenties are worth the tag, moreover waste is minimum when food is good. For eg. ice-creams had a gluey ingredient which my partner and I still can't figure out - probably to save cost? Please improve there, everything else was amazing.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 3 days ago
Dear guest, First of all, we would like to thank you for your recent stay at Beloved Playa Mujeres and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that you were impressed by the level of service provided at Beloved Playa Mujeres. The staff members are very passionate about their job and they do all their best in order to satisfy your needs and make you feel pampered all the time. We will forward your kind words to our team. Our commitment is to make every guest experience, as exceptional and unique as it can be. However, we strongly believe that there is still room for improvement, therefore we appreciate you mentioned that some of the restaurants are lacking in food quality, so we can work on it in order to improve it to provide the quality standards our guests expect from us, although our Food & Beverage Manager and Executive Chef are continually looking for new ways to improve the variety and the quality of food items we offer, as far as we know, they are aspects of major importance for our guests. It has been a pleasure hosting you as our guest and we look forward to seeing you back soon to share more memorable experiences. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A little late in posting but here are the highlightes. Another great trip to our "Home away from Home"!! While The Beloved has become extremely popular & we were unable to book our preferred room category, the Junior Suite was comfortable & well appointed. We spent 10 days over my husbands Birthday the 1st week of April. This is our favorite vacation destination, the small footprint, excellent amentities, food & service keep us coming back year after year. While we have come to know & look forward to seeing all of The Beloved employees, we would like to give a special shout out to Antonio! Antonio went above & beyond making sure my husband had the most memorable Birthday ever!!! From arranging special off menu lunches at El Mar to special drinks catered to my husbands tastes & more rounds of "Happy Birthday To You" then necessary!! LOL!! Antonio made sure the 10 days we spent were extra special. it meant the world to us & we can't thank him enough!! Muchas Gracias Amigo!! We can hardly wait for our next trip!!…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from The Excellence Collection, Guest Services / Front Office at Beloved Playa Mujeres
Responded 2 days ago
Dear guest, First and foremost, we would like to thank you for choosing Beloved Playa Mujeres as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and your needs were completely catered. The Excellence Collection is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as personalized as possible. We promise to congratulate the staff you named on your behalf for their contribution to your wonderful experience whilst in our property. We look forward to welcoming you back soon to your home away from home. Please, receive our warmest regards from The Excellence Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$482 - $653 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la amada resort, la amada playa mujeres
FORMERLY KNOWN AS
La Amada Hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCosta MujeresPlaya Mujeres
NUMBER OF ROOMS
109
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Claim Your ListingBELOVED PLAYA MUJERES - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico)
Frequently Asked Questions about Beloved Playa Mujeres
Which popular attractions are close to Beloved Playa Mujeres?
Nearby attractions include Rafa Nadal Tennis Centre (2.2 miles), Capilla de Guadalupe (4.7 miles), and Playa Norte (3.6 miles).
What are some of the property amenities at Beloved Playa Mujeres?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Beloved Playa Mujeres?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Beloved Playa Mujeres?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Beloved Playa Mujeres?
Yes, free parking is available to guests.
What are some restaurants close to Beloved Playa Mujeres?
Conveniently located restaurants include Ocean's Isla, Cenacolo Puerto Cancún, and Xantolo.
Are there opportunities to exercise at Beloved Playa Mujeres?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Beloved Playa Mujeres have airport transportation?
Yes, Beloved Playa Mujeres offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Beloved Playa Mujeres located near the city center?
Yes, it is 0.9 miles away from the center of Playa Mujeres.
Are any cleaning services offered at Beloved Playa Mujeres?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Beloved Playa Mujeres?
The staff speaks multiple languages, including English and Spanish.