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New Residence

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New Residence
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6 Reviews from our TripAdvisor Community

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Showing 1: English review
Riga, Latvia
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16 reviews
4 hotel reviews
2 of 5 stars Reviewed November 19, 2015

The studio has kitchen facilities which can be very useful, but it is a big problem that it is not possible to reserve a specific studio even if you book very early in advance. If you get one of the studios that is closest to the main road you wake up at 4:30 in the morning. Also I got a studio with two beds that could not be moved together and the bed was really bad. The pillow was hard as a stone and impossible to sleep on.

The telephone charges are very high: 0,60 euros for 50 seconds.

The maid did not come for the weekly cleaning on the scheduled day. If you need clean towels you are charged extra, but the receptionist is the real problem. I had a very bad experience because of her ten years ago, but I thought perhaps she did not work there any more so I made another try. Parisienne! Her rudeness and complete lack of service-mindedness is enough to spoil any holiday.
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Helpful?
Thank Nina M
YAYSamsterdam, Guest Relations Manager at New Residence, responded to this review

Dear Nina, Thank you for taking the time in sharing your experiences in regards to your previous stay. Our apologies for the fact that your previous stay did not meet your expectations. We recently took over this accommodation and we took note of all your feedback and we will use this in improving the facilities of Residence Les Lilas. The... More 

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Amenities

Highlights
  • Free Parking
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Services
  • Free Parking

Additional Information about New Residence

Address: 6 rue Lucien Noel, 93260 Les Lilas, France
Location: France > Ile-de-France > Seine-Saint-Denis > Les Lilas
Price Range: $60 - $97 (Based on Average Rates for a Standard Room)
Number of rooms: 24
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