We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Ko Racha Yai
Post
Inbox
Search

The Racha

Save
42/12-13 Moo 5, Phuket 83130 Thailand
Visit hotel website
E-mail hotel
11 people are viewing this hotel
Hotel direct offer!Early Bird Promotion
Booking.com
$238
View Deal
Trip.com
$270
View Deal
Agoda.com
$362
$234
View Deal
SAVE $128
CheapTickets$256
Expedia.com$256
Otel.com$362
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2550)
Room & Suite (566)
Videos (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
One of the world’s most stunning destinations can be found 12 nautical miles south of Phuket, on the Andaman island of Racha Yai. An expansive white-sand crescent bay with azure crystal waters creates the postcard-perfect backdrop for The Racha. Recently voted The Best Island Resort in South East Asia*, The Racha offers a truly amazing experience in a magical setting. With eco-chic luxury living, guests choose to ‘get-way from-it-all’ without taking anything away from the environment. Spread over 20 acres of verdant tropical grounds and built in low-rise harmony with the environment, 85 villas of eight category types provide for every creature comfort. The resort offers some of the best snorkelling in Thailand and has its own 5-Star PADI Dive Centre offering a variety of dive trips and courses, and a purpose-built instructional pool for beginners. The three ozone-treated swimming pools with underwater music offer plenty of options to chill and relax.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Banquet room
Free internet
Wifi
Public wifi
Internet
Hot tub
Infinity pool
Rooftop pool
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Diving
Tennis court
Fishing
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Rooftop terrace
Baggage storage
Concierge
Butler service
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Early Bird Promotion

Location

Full view
Contact
42/12-13 Moo 5, Phuket 83130 Thailand
Name/address in local language
E-mail hotel
Getting there
Phuket Intl Airport35 miSee all flights
See all nearby hotels
1,533Reviews49Q+A100Room tips
Traveler rating
  • 1,131
  • 254
  • 76
  • 51
  • 21
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
The hotel was very nice and the staff were awesome, friendly and knowledgeable. It was just a little disheartening how crowded their beach gets every day with tourist coming in to snorkel. We wanted to snorkel and unfortunately could not even enjoy that free amenity with the property due to how many tourist were there! We were planning on staying there two days, and unfortunately took the early ferry back to a hotel in Phuket to enjoy something a little more private.
Read more
Response from TheRacha, General Manager at The Racha
Responded yesterday
Dear jillianashley 18 Warm Greetings from The Racha! Thank you very much for your recent stay at the Racha and we hope that you had a safe trip back home. Thank you also for taking the time to review us with your valuable comments and we are very pleased to hear that the hotel was nice and the staff were awesome, friendly and knowledgable. We take great pride in providing the best possible service to our guests and your feedback will help us to motivate our team to strive for even higher goals! As we have explained many times before in TripAdvisor, the beaches in Thailand are public spaces and the resort is not empowered to stop any day-trippers from visiting the island. Of course, there are many of them traveling at this time of the year just like you, hoping to enjoy the white sandy beach as well, but they start leaving in the early afternoon and after 4.00 pm, the beach is peaceful and almost quiet. If you had made your bookings through our website, you would have been notified about the day-trippers to the beach in front of the hotel. All our confirmation and pre-arrival correspondence with our guests state clearly about the day-trippers and even the time that they arrive and depart is clearly mentioned. There are 4 other beautiful bays (Siam Bay, La Bay, Ter Bay and Kon Kare Bay) on the island which are great for snorkelling and only a short distance from the resort. These bays are not frequented by the day trippers during this time of year. For your information, there are months when guests can have the beach to themselves during the summer season where no boats arrive to the beach in front. Please do not hesitate to contact me personally for any further information or queries that you may have and we hope to be able to welcome you back again. Kind regards, Devan Bhaskaran General Manager
Read more
Hotel's Favorite
Lovely hotel, very relaxing with helpful and friendly staff. The Racha Dive Centre was really good. Teun was our dive master and he was a very patient and good teacher. Great place and will return. Wonderful food and cooking class.
Read more
Response from TheRacha, General Manager at The Racha
Responded 4 days ago
Dear phil b, Warm greetings from The Racha. Thank you very much for your kind review. We take great pride in providing the best possible service to our guests and your review will help us to motivate our team to strive for even higher goals. Teuy (and all of our staff), believe in providing that personalized service and providing that extra guest experience. I am glad you enjoyed the food our dive centre services and cooking class. Thank you very much again for your detailed review. It has been our pleasure to serve you and we sincerely hope to welcome you back to your second home again soon. Warmest regards, Devan Bhaskaran. General Manager.
Read more
這是一個不愉快的經歷。我們在這裡被偷錢了,非常懷疑是SPA的按摩技師做的。可惜我們在投訴後得不到合理的解釋和回應,經理只是用回贈敷衍了事。我們不是希望補償,而是了解真相和不想有下一位受害者。這酒店的處理手法還是不能挽回我的信任,我不推薦大家選擇這間酒店。 There is not doubt that the service and the view of the resort is excellent. However, I am disappointed on what it happened during my stay. I lost money in the resort. As we don’t have to use cash in the resort, and I went to the Racha right after I arrived Phuket, so I am so sure that I lost 1000baht and 500hkd. We think that it is the spa staff, as it is without locker in the private room of the spa. But when we report to the front desk, the manager just offer us some rebate and try to peace us without investigating or suspecting his staff. It is actually not a big amount of money, and we are not asking for any refund at all, it is issue of honesty and trust. We just wanna know the truth, but we didn’t get any answer till now. Even the whole environment, facilities and experience of the Racha is good, I couldn’t trust the resort and won’t recommend it. I am writing this to tell my unhappy experience so everyone can be aware and not to lose money there.
Read more
Response from TheRacha, General Manager at The Racha
Responded 3 days ago
Dear Isabella: Warm greetings from The Racha. It is most troubling to read your review of the alleged theft from your wallet during your massage at our Spa. You reported this incident to our Reception staff on the last evening of your stay with us and our Executive Assistant Manager (EAM) met with you the next morning to find out more information about this alleged incident just as you were about to check out and he assured you we would conduct a thorough investigation into this matter and update you accordingly. Before we could send you a detailed report this morning of our investigations into this alleged incident which took place just 2 days ago over the weekend, you had already posted this unkind review on TripAdvisor with your allegations, which would appear somewhat unfair to our spa staff to have these allegations made against them in a public forum like TripAdvisor without the proper facts. We have conducted a thorough in-depth investigation and here are the facts relating to this case: • You and your partner checked-in at the resort on 4th Dec 2019 for a 2-night stay in a Deluxe villa. • On 5th Dec 2019, you and your partner booked a 90-minute couples’ massage at our Spa from 4:30 PM to 6:00 PM. • Our 2 spa staff (Khun Mam and Khun Ning) were your therapists for the 90-minute session in our Aquamarine VIP treatment villa. • Our VIP treatment villas are equipped with private guest changing rooms with built-in wardrobes for guest belongings and proper privacy doors to this guest changing room. • Our Spa staff does not enter the guest changing room during the spa session as they have their own dedicated staff pantry room within the VIP treatment villa. • Your spa session finished at 6:00 PM whereupon you and your partner took your personal belongings from the guest changing room and left the spa. • We note that you then went out of the resort to have dinner at one of the local restaurants. • At approx. 8:30 PM, you came to our Reception desk and informed our staff that you had lost a 1,000 THB note and a 500 HK$ note (amounting to approximately USD 96.00) in your wallet and that you thought it happened in our spa during your massage. • Following your report, our Duty Manager met with you on the evening of 5th Dec and assured you we would investigate this matter thoroughly, as did our EAM the next morning just as you were about to check out in the morning. • Our 2 spa therapists that attended to you and your partner during your 90-minute massage session are both long-serving staff with good personnel conduct records and have not had any complaints made against them whatsoever in all the years that they have worked with us. • Additionally, as your spa treatment was a couples’ massage with both therapists in the same treatment room with you and your partner at the same time, it would seem highly unlikely that both staffs colluded together to steal the alleged amount from your wallet. • Nonetheless, based on your allegations, my HR Director and I conducted a surprise inspection of the personal belongings of these 2 spa staff in their staff quarters and we did not find any 500 HK$ money or any foreign currency in their belongings. • As there are no CCTV cameras in our Spa treatment villas, it is not possible to prove or refute the alleged theft. • We also downloaded and checked the keycard entry log file into your guest villa (330) and did not find any unauthorized key card access other than from your key card and the housekeeping keycard. • We provide safe boxes in all our guest villas and guests are advised not to leave their valuables unattended in the villas or public areas during their stay with us, especially since there is no necessity to carry around large amounts of cash at the resort as all F&B and other charges can be signed to the villa. We are deeply sorry you encountered this unpleasant experience during your stay with us but respectfully, could it be that you misplaced this money before you came to the resort? It is not uncommon for our guests who come on long flights to have some of their personal belongings taken from the overhead luggage compartment in the plane especially during night flights when passengers are asleep. Sadly, this has happened on several flights, especially from China. It is advisable not to leave your hand-bags or bag-packs unlocked in the overhead compartments of flights especially if it is a night flight. As you mentioned, the alleged amount is not large but we fully understand the horrible feeling of having something taken from you and we assure you our staff at The Racha serve our guests with their hearts as seen by the many positive reviews on TripAdvisor about our staff service standards and it is not in the Thai culture to do this sort of despicable thing to our guests. Please do not hesitate to contact me directly if I can be of any further assistance in this matter. Best Regards, Devan Bhaskaran General Manager
Read more
I booked at the Racha on a recommendation by a friend and you can be rest assured that you can't go wrong. Everything about this place is magical, the color of water and the marine life you get to experience while diving abd snorkelling at the bay is unbelievable. Water is prestine and to top it all, the staff at The Racha is very courteous and always available and go the extra mile. I would love to go back to this place any day. Although the stay is pricey but food at the island resort is decently priced.
Read more
Response from TheRacha, General Manager at The Racha
Responded 4 days ago
Dear djpershad, Warm greetings from The Racha. Thank you very much for your kind review. I am glad that you had an amazing time with us. We take great pride in providing the best possible service to our guests and your review will help us to motivate our team to strive for even higher goals. It has been our pleasure to serve you again and we sincerely hope to welcome you back to your second home again soon. Warmest regards, Devan Bhaskaran. General Manager.
Read more
Pool villa were nice, we liked everything - services, hotel, room, personal, the island, except wine was quite expensive on whole island and hotel :) Even the transfer to the island and back was arranged.
Read more
Response from TheRacha, General Manager at The Racha
Responded 4 days ago
Dear uzkalns, Warm Greetings from The Racha. Thank you very much for sharing with us your positive experience, it's always a delight to learn that we've lived up to your expectations and even on some occasions exceeded them. We have noted your comments on the wines being quite expensvie. We're glad that you thoroughly enjoyed the resort and the island. It would be our pleasure to have you return soon. Warm regards, Devan Bhaskaran General Manager
Read more
Previous
PRICE RANGE
$252 - $765 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the racha hotel ko racha yai, racha hotel yai island, racha yai island, racha phuket
LOCATION
ThailandPhuketKo Racha Yai
NUMBER OF ROOMS
85
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Racha
Which popular attractions are close to The Racha?
Nearby attractions include Koh Racha Yai (0.02 miles).
What are some of the property amenities at The Racha?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Racha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Racha?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at The Racha?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Racha have an airport shuttle?
Yes, The Racha offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Racha?
Yes, dry cleaning and laundry service are offered to guests.
Does The Racha offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Does The Racha have any great views?
Yes, guests often enjoy the harbor view available here.
Is The Racha accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.