Our first time visiting Phuket and this was one of the best places we stayed at, wish we stayed here the whole time! Check in was easy and quick, all staff at this location are very attentive, friendly, and helpful. Our room was spacious, clean, comfortable and quiet. Feels like they thought of everything. Bathrooms were fully stocked and cleaning service was great! We felt luxurious. The cafe/restaurant is great, we stayed here for 4 days, and loved waking up and knowing there was good coffee and food waiting for us. Few minutes walk to Surin beach and the staff provides beach towels/mats which is a huge plus! Walking distance from good restaurants. Would definitely stay here again next time we visit Phuket!!
We had a very nice time here and enjoyed our 2 weeks very much! The whole team at the hotel was super friendly and welcomed us very nicely. We have felt very comfortable since day 1. Our room, the hotel complex and the restaurant have completely fulfilled our expectations. We can only express our greatest thanks to the entire team and we look forward to visiting you again! Best regards, Enrico & Celina
We had our best stay at Outrigger Hotel in Surin! The whole team was very friendly, respectful and courteous. We felt so comfortable during the whole stay and would definitely book Outrigger again! The hotel restaurant was absolutely amazing! Super fresh and delicious food and drinks as-well as a big variety of breakfast menus. Thank you so much for this unforgettable stay at Outrigger in Surin! Best regards Celina and Enrico :-)
Words can't describe the true hospitality that the staff at Outrigger Surin Beach has shown me. Everyone always greeting me and asking me how I am. Minutes away from the beach where food stalls are plentiful. Attractions are only a cab or rideshare away. The only regret I have was staying for only 5 nights. This is one oasis I will return to. Mahalo from Hawaii
This is just a very nice place. Not so big and that the property is not exactly on the beach, helps to make it a bit quieter. Very nice stylish rooms. The ones on the ground floor with direct access to the swimming pool are great. The hotel has a very nice restaurant and the choice of food is mixed Thai/western. The staff is very very friendly. I could not recall all the names, but Khun Matt (and his colleagues) at the reception, went out of their way to assist with whatever one would need. From transportation to beach towels. Khun Puy at the bar/restaurant was ever smiling and makes guests at easy with little conversations and advice what to do in the neighborhood. I have a few comments to the hotel management: - for the rooms it would be good to have some sort of "black-out" to keep the room darker, especially in the morning. - for breakfast I would suggest to add some croissants and rolls? And making the fruit juice fresh would even be much better.…
I have visited 65+ countries all over the world, stayed in hotels of different categories, chains and price segments, so there is something to compare with. As a Diamond Hilton Member and Titanium Elite Bonvoy Member, I have never met such attentive and helpful staff in any hotel. Here no one will pass by without asking “ how are you?” And this question is not just to ask, but with the aim of helping, taking care of you. It is very pleasant. I felt welcome in this hotel. See u soon again! P.S. To top management: Appreciate your employees, they are wonderful!
Had a wonderful stay at Outrigger Surin. Location: Less than 5min walk to the beach, near to One Michelin Star restaurant Wagyu Steakhouse. Room: Room is spacious, clean, and comfortable very comfortable. Food: I love the ala carte breakfast (you can order as many as you want), strongly recommend for local breakfast, love the porridge. Not many options but good enough for a start. A good warm welcome by the team and all the staff are accommodative especially Ni and Amm. Will definitely visit this property again.
Hotel has been recently remodelled and refurbished. Great location, five minutes walk through the park to the beach. Rooms are surf themed and they have a really unique design where two rooms are served by one door and then two separate doors. Thus as a family we had two rooms with our own entrance, smart. Staff throughout the hotel are super friendly and attentative. There are two pools, the one by reception is secluded and a little oasis of calm. Due to the weather we didn’t see any of the beach, nor Bang Tao, which looks fabulous. Dinner in the hotel is pricey but worth it. Breakfast is a set menu and it became repetitive, which was a shame. There is everything a family would need in the surrounding area from taxis to a family mart or 7eleven. Overall great stay, gutted about the weather but that’s rainy season in Thailand.…
The staff were everything to our stay, they were very helpful, me and my boyfriend were excited about how good the hotel and the service was. The hotel is not that big but the staff provided such a nice hospitality.
Wonderful place to rest and relax. Service team was very helpful and hospitable. Thanks to Guide who was warm and friendly and made a point to communicate with guests. Thanks to Ni at the restaurant where I had breakfast every morning. Her polite & sweet disposition made me feel at home. Thanks to one of the staff for being observant. He got a towel to cover the outdoor rattan rounded chair I was on while I was struggling to get the cushions to block the sun from my face. Umbrellas were provided when raining. Airport transfer to & fro can be arranged. The in-room service selection is small but delectable. The hotel is near to many food places (Twin Brothers: less than 5-min walk) & massage parlours (Relaxy Massage & Spa: less than 4-min walk). It is a stone’s throw away from surin beach; just less than a minute’s walk. Overall, I’m very happy with my stay at the hotel & will recommend to others.…