Paradise !! A wonderfull Place with very friendly staff and our pool Villa was Perfect ! The breakfast offers everything you need.. a big buffet with european and asian food.. also a Little menu with special dishes served to your table.. the whole resort ist keep very clean and well organised and you feel very safe… the restaurant also offers a wide Selection of Food and good wines.. the 360 bar is amazing … our favourite Cocktail was the tp collins 😉 and the bar snacks are also very good… we enjoyed the thai Hot Pot served in our villa ..ist was great! We really hope to come back one day !!
We had three glorious weeks staying in a pool spa villa - perfect for couples. The facilities are great and the rooms spacious and comfortable - we had a stunning mountain view. We have visited Phuket many times but this was our first stay at Pavilions and what sets this place apart is the staff who could not do enough to help/make our stay as comfortable as possible. Despite the demands of travelling in these times, the staff went out of their way to make sure our stay was relaxing and stress free. Of note, Angel and Joe at the front desk plus the attentive and friendly f&b staff (Meow, Ammy and Jay-ay were all fab-u-lous 😃). Thank you to the entire team for a memorable holiday 😍
We spent 4 nights here over the Christmas period. We had a penthouse duplex room with it's own pool - it is huge!! The resort is a bit hilly but there are buggies which you can call to take you around. The 360 bar was only open on 2 nights a week, which was a bit disappointing. Handy location quite close to Boat Avenue for restaurants and bars.
Heaven on earth, I can say it was the most welcoming, friendly and beautiful place I have ever stayed.. We were upgraded to a beautiful villa with infinity pool, massive lounge and bedroom overlooking the palm trees and out to sea… The staff could not be more helpful. We were given a phone to use anywhere on the island so we could use the hotspot for internet access. Breakfast was exactly the same, perfect, great selection from the buffet and a la carte… Definitely be returning 100000%
We spent 4 days in Villa 26 and during that time a rat lived with us. It lived With us in villa(!!). The rat made a hole under the sink and came into a trash bin every night, and run around in a ventilation pipes. On the third night when we are stayed in the room in the evening, we had heard a very loud sound and put the gopro camera under the sink and filmed a rat. Next day In the morning we informed the staff at the front desk about this. Guess what they did? They put two mousetraps on the terrace. When we waking up the next morning, we saw two fat dead rats. What a wonderful place! As we later realized, the staff may knew about the rats in the villa and prudently didn’t add a plastic bag to the trash bin under the sink (there were in the others) so that guests wouldn’t throw anything interesting for rats there. When we checked out, no one apologized or even asked how we liked life with animals. I strongly do not recommend this hotel, because it can lead big health issues by living with rats. In some places hotel looks like an abandoned building. Personal in the restaurant is very good, but that’s it.…