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The Surin Phuket

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The Surin Phuket
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1,736 Reviews from our TripAdvisor Community

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Showing 1,292: English reviews
Brisbane
Reviewed July 28, 2015

Oh the Surin! Upon arrival at The Surin we fell in love . This resort is set on a hillside of lush tropical plants with little indivdual cottages dotted across the hillside and down to the beach. We had a beach front studio villa and it was divine. The room was bigger than I expected. Very nice open bedroom space...

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Helpful?
7Thank Snazzyyazzy
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback on TripAdvisor following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our cottage interior design and our exclusive beach. I appreciate your detailed review and I am looking...

Kamloops, Canada
Reviewed July 28, 2015

The Surin Phuket was our first stop after traveling for 18 hours so we wanted a comfortable easy place to start our vacation in Thailand. We had the hillside cottage 228. It was very lovely and had a view of the ocean. The staff were wonderfully helpful and very nice. They did a turn down service in the evening leaving...

Review collected in partnership with this hotel
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3Thank MS. LORRIE ANN R
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on...

Reviewed July 27, 2015 via mobile

By far the best hotel experience that we have ever had. The entire staff is clearly happy to be working at the hotel. The food and coffee were amazing. Amenities were perfect. Great location. Quiet rooms. Romantic and family friendly. Just great.

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3Thank Skyler A
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your wonderful feedback following your stay at the Surin Phuket. We are overwhelmed by your praise and glad to hear that your stay was a memorable one. I look forward for an opportunity to welcome you back in the future to our unique paradise at Pansea Beach...

Dubai, United Arab Emirates
Reviewed July 27, 2015 via mobile

Stayed in a beautiful chic two bedroom cottage with our 4 kids under 9. One row back for the beach. Had the in-laws in a cottage next to us. Service was fantastic and the food was great. The private beach is stunning and had fantastic waves for bogy boarding. If you are not accustomed to the power of the ocean...

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3Thank James K
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest I am pleased to hear that you had a wonderful time with us and thank you for your review on TripAdvisor. We are very fortunate that we are surrounded with this beautiful bay and beach, and we were glad to be able to share it with you. Your compliments on our services are deeply appreciated and this will...

Reviewed July 27, 2015

I stayed at the Surin for a couple of days and it is a great beach hotel. The private beach is just amazing and it feels great to stay so close to the ocean, especially in the evening when having a drink by the water and seeing all the hermit crabs move around. The rooms have a great beach cabin...

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3Thank Julien B
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you...

Reviewed July 27, 2015 via mobile

I enjoyed my 3 nights stay at the surin. There is a private beach, free wifi, at this time of the year it isn't too crowded as well. One drawback is the number of steps you need to climb... If you have bad knees or weak legs, this might be more than a slight inconvenience. You can get the hotel...

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3Thank Mssorange
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your recent visit to the Surin Phuket and for your positive review on TripAdvisor. I am glad to hear that you had a great time and assure you that I will forward your encouraging words to our staff, as they highly motivate us to continue into the same direction and to carry on...

Hong Kong
Reviewed July 27, 2015

How fabulous to wake up in the morning to the sound of the waves crashing to the shore, in a huge bed, with sheets that felt like satin. To wander to the beach ; to sit and meditate in the pure privacy and serenity of this exquisite resort. It is a wonderful location and the guest cottages are just everything...

Review collected in partnership with this hotel
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2Thank MS. PHYLLIS M
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you for posting this wonderful supportive review of your holiday at the Surin Phuket. It sounds like you really enjoyed yourself and I thank you for highlighting the exceptional location with our exclusive beach. I certainly hope to have the pleasure of welcoming you back to the Surin Phuket in the very near future. Warmest regards, Jann...

Reviewed July 26, 2015

We arrived during the night, due to some late flights. Our group of ten people were welcomed with drinks and flowers. The hotels covers a giant part of the Surin beach, with tenniscourts, a nice pool and several restaurants and bars. An wide range of fruits, bread and several hot and cold courses were served at breakfast. The breakfast personal...

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Helpful?
2Thank Matthias R
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for your very kind comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how highly you valued your experience with us and that you enjoyed your room and the view. My sincere apologies that you could not entirely notice our cheerful staff during breakfast. Your feedback will...

Melbourne, Australia
Reviewed July 26, 2015

Very beautiful location with spectacular beach, very large Pool, Fitness facility, Library.Two excellent Restaurants Thai & European. Individual accommodation with spectacular ocean views. Very quite for a good night sleep. Excellent friendly service.

Review collected in partnership with this hotel
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3Thank MR. ALBRECHT GE... S
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you so much for your lovely comments on TripAdvisor following your recent stay at the Surin Phuket. I am delighted to hear how much you enjoyed your stay and that you had a memorable holiday with us. I look forward to welcoming you soon again, until then my best wishes from Phuket! Warmest regards Jann Hess Resort...

Reviewed July 25, 2015 via mobile

We stayed at The Surin for 14 days in July 2015 . We hade a lobby level room with a partial sea view & stayed with out two boys 7 & 10. We had a two bedroom villa , the room was large , comfortable and luxurious and more than met our expectations . Hotels is on the beach ,...

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2Thank hughjake
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Guest Thank you very much for having taken the time to share your favorable feedback following your stay at the Surin Phuket. It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated our stunning location and the helpful and courteous service of our staff. I am looking forward to welcoming you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $183 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 Spa Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from The Surin Phuket staff and other travelers.
67 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“lower level bungalows but where ever you are you still have the steps to contend with”
 of 5 bubbles patmhooper12, 2 weeks ago | Read review
“Depending on where you are located stairs could definitely be an issue for some people, be sure you understand whats involved.”
 of 5 bubbles Fiona3160, 4 weeks ago | Read review
“all rooms are in good location. Prepare to have comfortable footwear and comfy summer clothes.”
 of 5 bubbles roslyna691, 4 weeks ago | Read review
“Hillside Cottages come with a bit of a steep walk up hill - not so bad coming down”
 of 5 bubbles kolrmt, 4 weeks ago | Read review
“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question