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The Surin Phuket

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The Surin Phuket
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1,507 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
London, United Kingdom
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Spent two weeks here and it lived up to expectation, following recommendation from a friend. The cottages are perfectly placed with sea views, well equipped and meticulously cleaned daily. The breakfast selections are excellent and suit all tastes. The resort is well equipped with a large pool and a small but adequate and modern gym. The beach is well maintained... More 

Helpful?
2 Thank Carla P
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Carla, Thank you once again for choosing The Surin as your preferred destination in Phuket and it was a great pleasure to meet and chat with you. We are glad to know that we could cope up with the recommendations of your friends and that you had a most relaxing holiday at our little oasis. Your kind words about... More 

London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Such a lovely location with lovely views. Excellent service all the way. We requested early check in and a quiet room and we got both no problem. Hardly ever heard another person so our room was very private and comfortable. Small touches such as flip-flops, beach bag, after sun, insect repellent etc are all in your room so you know... More 

Helpful?
2 Thank Wendy04_12
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Wendy, Thank you for choosing The Surin Phuket as your "home away from home" and we are very glad to read that you had a great and relaxing stay with us. The time you have taken to share your feedback is much appreciated. We always try our best to accommodate any possible requests such as specific room locations or... More 

italia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Minimalistic hotel ; perfect fitting within the Design hotels affiliation ; attentive and customer centric staff ; bungalows perfectly integrated within the environment ; smart and affordable luxurious ( not pretentious) resort ; for those who love the "simplicity" and the exclusivity.

Helpful?
3 Thank specialguestItalia
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear SpecialguestItalia, Molte grazie per la vostra visita e la positiva recensione, vivamente gradita! It was a great pleasure to have you as our guest. We are delighted to know that you had a memorable holiday and that the design and layout of the resort did meet your taste. The Surin Phuket is a member of the Design Hotels™ since... More 

Vancouver, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Really loved the style of the cottages at this hotel - roomy and airy, great area to sit and relax looking out at nature or the sea, and big well organized bathroom including two ample closets and space for unpacking. The staff at this hotel are wonderful - friendly and efficient. They're also great with kids, who are made welcome... More 

Helpful?
2 Thank Christine M
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Christine, Thank you for your recent visit at great to know that you have fully enjoyed your stay at our little oasis. The time you have taken to share a review with other travelers in much appreciated and it will be my pleasure to forward your kind comments to our entire team. Our culinary team led by Italian Executive... More 

Lemvig, Denmark
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb beach resort right on Pansea beach of Phuket. Really wonderful bungalows placed among coconut trees and some right on the best beach on Phuket. The staff members are highly trained and offer super service. The resort has everything and a beautiful black tiled triangled pool by the beach. And placed near a nice bar beacdside. I can highly recommend... More 

Helpful?
2 Thank Kimmydk
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Kimmydk Thank you for this wonderful review. We are delighted to know that you had a memorable stay at our resort and appreciate your recommendation to follow readers. Your kind comments will gladly be shared with all our team members. I do agree with you, Pansea beach right in front of our property is probably one of the nicest... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is well trained. Amazing location! Shame about the rain. Can't wait to come back when the sun is out! Staff is very helpful. They went beyond and help us find a local taxi (as oppose to insisting us to use hotel limosine).

Helpful?
3 Thank kitchenking171
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear kitchenking171, Thank you for sharing the impression following your recent stay at our resort. We are very glad to know that you have a most enjoyable time despite the fact that the weather has not been ideal. Your kind comments regarding our associates are much appreciated. We invest many training hours each month to further strengthen our standards since... More 

Glasgow
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is around 20mins drive outside of Patong beach area / shopping area. Its a lovely hotel, with private beach and very good breakfasts. We ate out at night in order to sample the local places in town. We are both fit and well however we did meet some others who were really struggling with the amount of steep... More 

Helpful?
2 Thank Tartan T
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Tartan T, Thank you for sharing the impressions of your stay and we are glad to know that you had a lovely time at our little oasis. Nice to read that you enjoyed the style of our "private and beautifully done" accommodations which are are all equipped with a capsule coffee machine and all the amenities one would expect.... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Booked a 2 nights stay with Surin. This hotel is suitable for honeymooners. It is a romantic with private cottage. Hotels has alot of stairs and not suitable for elderly but their is a buggy service available. This is not a good time to come as the wave is rough and it is not advisable to swim. On top of... More 

Helpful?
3 Thank ristine
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Ristine, Thank you for your recent visit and the time you have taken to share a review with other travelers on TripAdvisor. We are happy to know that you had a great stay overall. You're absolutely right, our resort is definitely a good choice for honeymooners as well as for couples, friends, families, singles and anyone else who is... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for beauty and tranquillity than this is the place to go. Stunning hotel, stunning staff, stunning beach, the list goes on....... We stayed 2 weeks with our teenage sons who also enjoyed the stay. Be aware, if you have walking issues, there is no lift and plenty of stairs to keep you fit. Having worked in... More 

Review collected in partnership with this hotel

Helpful?
2 Thank mrschristinap
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Christine & Family, Wow, what a title for a review... Thank you once again for choosing The Surin as your preferred resort in Phuket. We are very glad to know that you and your family had an amazing stay with us. It is always nice to receive positive feedback and even more rewarding if it comes from a person... More 

AShburton, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

clean, tidy resort, with the most amazing beds!!! perhaps not an ideal location for elderly due to a high number of steps. will definitely be back. Honeymoon package was very nice. room turn down service was a nice surprise every evening.

Review collected in partnership with this hotel

Helpful?
2 Thank MR. SIMON JOHN K
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Mr. Simon, Thank you for sharing the impressions of your stay with follow readers on TripAdvisor and for choosing our resort as your preferred destination for your honeymoon. We are very happy to know that the stay lived up to your expectations and your kind compliments are much appreciated. We are pleased to read that you liked our beds.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $180 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
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Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#1 Spa Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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