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The Surin Phuket

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The Surin Phuket
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1,699 Reviews from our TripAdvisor Community

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Showing 1,271: English reviews
Reviewed 2 days ago NEW

A family of four, we stayed in two neighbouring bungalows, overlooking the beach, halfway down the hill between the main hotel and the beach/pool/gym facilities. Gorgeous rooms with private terrace and an amazing view. Large and very comfortable bed, ample space and really nicely designed. I found the main hotel building design rather ugly and disproportionate with its oddly oversized...

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Helpful?
Thank Kensal2000
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Kensal2000, Thank you for choosing The Surin as your preferred getaway in Phuket and it was a pleasure to have you and your family as our guests. We are thrilled to learn that the stay lived fully up to your high expectations and your kind compliments pertaining our team members and their service skills are much appreciated. Our kitchen...

Reviewed 4 days ago NEW

Stayed there for a week on my trip around Thailand. One of the best hotels I have ever been. Amazing location, right on the beach! Friendly staff, going above and beyond to help you feel welcomed. Definitely will be back in the future

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1Thank Ivan L
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Ivan, Thank you so much for this lovely review and we are thrilled to know that you had a fantastic stay with us. Your compliments in regards to our associates are much appreciated and will with pleasure be shared with our entire team. The hotels' location is indeed quite unique and I dare to say we have one of...

Fareham, United Kingdom
Reviewed 4 days ago NEW

the hotel is splendidly situated on a very quiet beach with some snorkelling possible. It is on a slope and so there are many stairs to keep you fit. Accomodation is in very nice individual chalets. We hope to be going back soon.

Review collected in partnership with this hotel
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1Thank DR. ROBEART JOH... C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Dr. Robeart, Thank you for your visit at The Surin Phuket and we are happy to learn that you had an enjoyable stay. We also hope that you may welcoming you back in the not too distant future and please do not hesitate to contact our reservations team or myself directly for any assistance with your arrangements. Glad to...

Wigan, United Kingdom
Reviewed 6 days ago NEW

Stayed here six nights for my 30th birthday loved the style of the cottages and the beach is great really nice soft white sand and very clean , really relaxing place to be especially because its so private . Breakfast was very nice the poached eggs always cooked to perfection . Good choice of buffet food and a menu selection...

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3Thank Helen_and_Carl71
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Carl & Helen, Thank you for allowing us to be a part of your birthday celebration and we are delighted to learn that you had such a wonderful stay. Reading that you are missing our hotel is surely a honor to all of us and we would be most happy to "take you back" at any time! :) We...

Singapore, Singapore
Reviewed 1 week ago

One of the most beautiful hotel I have been. Cottage are well decorated and super comfortable, the beach is awesome, the food is great, service is perfect, staff is friendly, breakfast is fantastic. There is a lot of stairs so the hotel might not be appropriate to people with difficulties to walk.

Review collected in partnership with this hotel
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1Thank 137alexch
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear 137alexch, Thank you for your recent visit and the time you have taken to share the insights of your stay. It is a great pleasure to read that you rate our hotel as one of the most beautiful ones you have ever experienced. We continuously aim to make each visit of our guests an unique one and we are...

Copenhagen
Reviewed 1 week ago

Stayed here for 8 nights, did not wanna leave. The resort, the bungalow, the beach, the staff, everything here is fantastic. From the minut you arrive in the airport, where the hotel driver picked us up in the hotel Mercedes, the welcoming at the hotel, the big smiles from staff in the restaurant, at the beach, in the sunset bar...

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2Thank CopenhagenDanes
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear CopenhagenDanes, Thank you so much for this wonderful review, it can't get any better than receiving such lovely comments from our guests. We are thrilled to read that we could provide you with a memorable experience and your kind words will gladly be shared with the entire team. Hopefully we may get the chance to welcoming you back in...

Tokyo Prefecture, Japan
Reviewed 1 week ago

I had the enormous pleasure to spend 4 nights in The Surin Phuket in February 2017. My experience could not have been better. Conveniently located within 30min from Phuket Airport away from any noisy roads this place is just simply stunning. The breakfast spread is excellent with several live stations and caters to the needs of every guest as there...

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4Thank BoomBapTraveller
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear BoomBapTraveller, Thank you for the time you have taken to share the impressions of your recent stay with other travelers and we are delighted to read that you had yet another wonderful experience at The Surin Phuket. Your kind compliments are encouraging to all of us and a great motivation to keep up and further fine tune the high...

Chicago, Illinois
Reviewed 2 weeks ago

+ Great rooms (beach villas are the best) Excellent service - super staff Best beach in Phuket if you like to relax Good water sports options Feels totally relaxing - never had the impression the hotel was fully booked This place is not cheap but with the service you get it is totally worth it.

Review collected in partnership with this hotel
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1Thank Ben D
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Ben, Thank you for choosing The Surin Phuket as your preferred getaway over CNY and we are happy to know that the stay lived up to your expectations. We appreciate your kind compliments in regards to our associates and it will be my pleasure to pass them on to the entire team. The 103 individual cottages are spread over...

Reviewed 2 weeks ago

I think this is the most beautiful sea view . The staff was very courteous helpful . A Hotel right at the top. Highly recommended. Friendly staff all over. Every facilty from restel in Phuket . aurant ,bar , gym , pool and the water sports are all perfect. The rooms are spacious , extremely comfortable and a balcony giving...

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1Thank AliciaKey
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Alicia, Thank you for your recent visit and the time you have taken to review our hotel. We are thrilled to read that you had a wonderful time and did enjoy all the facilities and services our resort has to offer. We are also especially pleased that you found our team members friendly and professional, something we are proud...

Wellington, New Zealand
Reviewed 3 weeks ago

Traditionally you would write and review at the end of your experienced, I have been so impressed with my experiences in the lead up to our trip I thought I would write and review now, and then after we have visited In a few months. This is one of the first time we have not used the services of a...

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3Thank Parky1968
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Parky1968, Thank you for this nice review prior to your visit sometimes later this year. We are delighted to read that our Reservations and Guest Service Team could impress you by their swift and professional way of working. While the number of travelers booking directly through hotels does constantly increase it is crucial to be on top of things...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $181 - $1,144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your The Surin Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 On the Beach Hotel in Choeng Thale
#1 Top resorts Hotel in Choeng Thale
#2 Spa Hotel in Choeng Thale
#3 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from The Surin Phuket staff and other travelers.
64 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, 1 week ago | Read review
“You Should definitely go for the beach cottages.”
 of 5 bubbles 784christosk, 3 weeks ago | Read review
“Room 106 overlooks the pool and beach”
 of 5 bubbles Marth66, 4 weeks ago | Read review
“If you can splurge on a beach cottage. 102 and 103 are well appointed and literally on the beach. 101 is also nice but too far to the side”
 of 5 bubbles UCCDad, 4 weeks ago | Read review
“For the best experience, take a cottage near the beach and beach restaurant.”
 of 5 bubbles MBrennan1970, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question