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The Surin Phuket

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The Surin Phuket
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1,706 Reviews from our TripAdvisor Community

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Showing 1,276: English reviews
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Lichfield, United Kingdom
Reviewed 2 days ago NEW

Our overarching memory of this hotel will be the 180 steps up to our Hillside Cottage from the pool. And they are quite steep steps too! Granted, once at the reception (half-way) they will always provide a buggy to the room, but....Would suggest paying extra for room close to beach. Beach is absolutely superb, probably one of the best we...

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2Thank kolrmt
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

The whole experience with The Surin has been excellent! They were very efficient at the time of my enquiry, helpful with the booking, courteous in assisting with the ground transportation and the stay has not disappointed in any way at all either! The rooms are clean and comfortable, the staff kind and always smiling, the resort kept tidy and clean....

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2Thank MBLucks
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear MBLucks, Thank you for the time you have taken to share a review of your stay and we are delighted to learn that your experience lived up to your expectations. It is always nice to receive positive feedback and your kind compliments are surely encouraging to all of us to keep up and further develop the high standards we...

Reviewed 3 days ago NEWvia mobile

This is our third trip to the Surin and each time it seems to get better than the last. From the warm reception that one receives on arrival to the most congenial staff that attend to every whim and need that a guest could wish for, this resort is without a doubt the best hotel I have ever had the...

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3Thank Gary J
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Gary, Wow, what a wonderful headline to receive for a review! Thank you so much for sharing the impressions of your most recent stay with follow readers on TripAdvisor and we are thrilled to learn that you had once again a splendid holiday at our little oasis. It is a delighted to read that The Surin has become your...

Greater Johannesburg, South Africa
Reviewed 3 days ago NEWvia mobile

From the time you arrive to the time you depart, you are met with warmth and smiles, it's like returning home but better. Please note there are plenty of stairs so not for people who have ambulatory problems. Rooms are roomy ,well furnished with tea/coffee/bottled water; bathrooms all you need. Breakfast is a treat and even though this my third...

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3Thank Vicki1359
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Vicki, Thank you for your kind praises and for choosing The Surin once again as your preferred hideaway in Phuket. It is a great pleasure to learn that you had yet another wonderful stay and your kind compliments will be shared with the entire team. Since the breakfast sets the tone for the day we place high emphasis on...

Laguna Beach, United States
Reviewed 4 days ago NEW

The Surin Resort, located on a very private, white sand and clear water cove, is absolutely the greatest resort on the Phuket Island. The Surin rooms are individual small house set up on the hill with great beach access as well as views of the most beautiful sunsets you have ever seen. The property is well maintained and allows you...

Review collected in partnership with this hotel
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2Thank MR. JERRY JAY C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Jerry, A big thank you for this fabulous review and your support towards our hotel over the past years. It was a great pleasure to meet you and Jennine in person and we are excited to read that you experienced another wonderful holiday at our "tropical paradise" as you describe it. Your compliments about our staff are much appreciated...

Reviewed 1 week ago NEW

A family of four, we stayed in two neighbouring bungalows, overlooking the beach, halfway down the hill between the main hotel and the beach/pool/gym facilities. Gorgeous rooms with private terrace and an amazing view. Large and very comfortable bed, ample space and really nicely designed. I found the main hotel building design rather ugly and disproportionate with its oddly oversized...

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2Thank Kensal2000
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Kensal2000, Thank you for choosing The Surin as your preferred getaway in Phuket and it was a pleasure to have you and your family as our guests. We are thrilled to learn that the stay lived fully up to your high expectations and your kind compliments pertaining our team members and their service skills are much appreciated. Our kitchen...

Reviewed 1 week ago

Stayed there for a week on my trip around Thailand. One of the best hotels I have ever been. Amazing location, right on the beach! Friendly staff, going above and beyond to help you feel welcomed. Definitely will be back in the future

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1Thank Ivan L
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Ivan, Thank you so much for this lovely review and we are thrilled to know that you had a fantastic stay with us. Your compliments in regards to our associates are much appreciated and will with pleasure be shared with our entire team. The hotels' location is indeed quite unique and I dare to say we have one of...

Fareham, United Kingdom
Reviewed 1 week ago

the hotel is splendidly situated on a very quiet beach with some snorkelling possible. It is on a slope and so there are many stairs to keep you fit. Accomodation is in very nice individual chalets. We hope to be going back soon.

Review collected in partnership with this hotel
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2Thank DR. ROBEART JOH... C
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Dr. Robeart, Thank you for your visit at The Surin Phuket and we are happy to learn that you had an enjoyable stay. We also hope that you may welcoming you back in the not too distant future and please do not hesitate to contact our reservations team or myself directly for any assistance with your arrangements. Glad to...

Wigan, United Kingdom
Reviewed 1 week ago

Stayed here six nights for my 30th birthday loved the style of the cottages and the beach is great really nice soft white sand and very clean , really relaxing place to be especially because its so private . Breakfast was very nice the poached eggs always cooked to perfection . Good choice of buffet food and a menu selection...

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4Thank Helen_and_Carl71
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear Carl & Helen, Thank you for allowing us to be a part of your birthday celebration and we are delighted to learn that you had such a wonderful stay. Reading that you are missing our hotel is surely a honor to all of us and we would be most happy to "take you back" at any time! :) We...

Singapore, Singapore
Reviewed 1 week ago

One of the most beautiful hotel I have been. Cottage are well decorated and super comfortable, the beach is awesome, the food is great, service is perfect, staff is friendly, breakfast is fantastic. There is a lot of stairs so the hotel might not be appropriate to people with difficulties to walk.

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1Thank 137alexch
The_Surin_RM, Manager at The Surin Phuket, responded to this review

Dear 137alexch, Thank you for your recent visit and the time you have taken to share the insights of your stay. It is a great pleasure to read that you rate our hotel as one of the most beautiful ones you have ever experienced. We continuously aim to make each visit of our guests an unique one and we are...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand.Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience. ... more   less 

Additional Information about The Surin Phuket

Address: 118 Moo 3, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $183 - $936 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Surin Phuket 5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity and Jetsetter so you can book your The Surin Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Surin Phuket Hotel Thalang
Chedi Phuket Hotel Thalang
Chedi Phuket Thalang
Chedi Hotel Phuket
The Surin Phuket Thailand
Hotel Style:
#1 Top resorts Hotel in Choeng Thale
#1 On the Beach Hotel in Choeng Thale
#1 Spa Hotel in Choeng Thale
#2 Luxury Hotel in Choeng Thale
#6 Romantic Hotel in Choeng Thale
#8 Family Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from The Surin Phuket staff and other travelers.
65 questions
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Questions? Get answers from The Surin Phuket staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hillside Cottages come with a bit of a steep walk up hill - not so bad coming down”
 of 5 bubbles kolrmt, 2 days ago | Read review
“Hillside bugalows a best if you wanna be more isolated, just remember the stairs - gives good exercise”
 of 5 bubbles CopenhagenDanes, 1 week ago | Read review
“You Should definitely go for the beach cottages.”
 of 5 bubbles 784christosk, 4 weeks ago | Read review
“Room 106 overlooks the pool and beach”
 of 5 bubbles Marth66, Jan 17, 2017 | Read review
“If you can splurge on a beach cottage. 102 and 103 are well appointed and literally on the beach. 101 is also nice but too far to the side”
 of 5 bubbles UCCDad, Jan 16, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question