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118 Moo 3, Choeng Thale, Phuket 83110 Thailand
13 people are viewing this hotel
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Traveler (3065)
360
Panoramas (5)
Pool & Beach (810)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 03/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Surin Phuket
Updated 03/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 67 in Choeng Thale
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
The Surin Phuket is an exclusive beach retreat for discerning travelers, families and couples seeking relaxation and indulgence in a serene beachfront setting. A member of Design Hotels™ and located on the tranquil Pansea Beach on the west coast of Phuket Island, Thailand. Offering a total of 103 hillside and beachfront cottages and suites all discreetly built into a carefully conserved landscape amidst coconut trees and gently sloping down to meet a small coral reef. The Surin, Phuket offers a contemporary Thai experience in timeless simplicity and modern sophistication. Shaded by a canopy of coconut trees and joined together by a network of jungle walkways the Hillside Cottages are just the things for guests who wish to experience a tropical rustic experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Poolside bar
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
English, Thai
2784Reviews143Q+A100Room tips
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Steve wrote a review May 14
4 contributions
Beautiful beach and resort. Room was comfortable and interior was beautiful. The staff was great, very polite and accommodating. They helped us with transportation and getting COVID tests to return to the US. Breakfast was great… we looked forward to the view and food each morning. Only con is that the location is a bit far from some attractions around Phuket. But travel isn’t expensive. Highly recommend staying here, especially if it is your first trip to Phuket.
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Date of stay: May 2022Trip type: Traveled
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear Passthetendies, Thank you for your comments and for your nice online review. I'm glad to know you enjoyed your stay with us and that you could appreciate the service provided by our team as well as the breakfast experience offered at the resort. The entire team looks forward to welcome you back soon. Best regards, Franck Chantoiseau General Manager
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fernandocutanda wrote a review May 9
Kuala Lumpur, Malaysia1 contribution
We are frequent travelers and we have been to Phuket a dozen times. This time we wanted to try something different and we stayed at The Surin for 8 nights. One of our best holidays in our life, and for sure the best family holiday. We have two young kids and we didn’t want to leave the hotel. The rooms are classic and unique, private and peaceful. I loved sleeping to the sound of the waves and going for a run to an empty beach early in the morning. The food was delicious, the beach services make you dont want to leave the hotel for anything. Marc the GM, runs an amazing property with an amazing team. Thank you and your team for making this a truly amazing and unforgettable family holiday. The Surin Phuket is truly spectacular. The whole family can’t wait to go back.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear fernandocutanda, Thank you for staying with us and for this beautiful and very helpful review. I'm glad to know that you enjoyed your stay with your family. Thank you again for this lovely online review. We do look forward to welcome your family anytime in the future! Warm regards, Franck Chantoiseau General Manager
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Jenn O wrote a review May 2
San Ramon, California43 contributions21 helpful votes
I recently booked this hotel for a first time trip to Phuket and it was beyond my expectations. We stayed in a beach view cottage that was perfect. Lots of space, lots of storage, lots of outlets - everything you could possible need was included including sun hats, a large carrier bag and umbrellas. The private beach was absolutely gorgeous with soft white sand, clear water and lots of lounge chairs to choose from. The breakfast had so many options to choose from - even the pickiest of eaters will be satisfied. We had dinner at the resort each night and it was some of the best food we've ever had and watching the most incredible sunsets each evening made the meal even better. Every staff member we interacted with were so helpful and nice. This was a dream vacation. You definitely need to stay here when visiting Phuket.
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Date of stay: April 2022
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear jenno770, Warm greetings from Thailand and thank you for your coming to stay with us recently. I'm glad to know that you have enjoyed your time at the Resort. Thanks for highlighting the beauty of the resort, we are blessed with our surroundings, land and architecture. The entire team looks forward to welcome you back anytime. Warm regards. Franck Chantoiseau General Manager
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Tovah C wrote a review Apr 2022
6 contributions
+1
A truly beautiful experience at The Surin Phuket. Our room was nested in a lush tropical setting that instantly relaxes and calms you. The crystal clear sea was the best I have experienced in puket. The beach is private with no halkers or big crowds, truly a little bit of paradise. The food both at the beach side restaurant and the breakfast was the best I've had in Thailand. The staff were sweet and accommodating, ensuring all our needs were met. I was also very happy to find the water was not dispensed in plastic bottles but instead reusable glass ones. The beds where also soft and comfortable and the rooms exceptionally clean and well organised. Everything that was needed was available. The only downside was the large amount of stairs to climb to reach the room, but this could also be seen as a positive after over indulging at the restaurants. I will definitely be returning to The Surin as it was a truly fantastic and memorable stay.
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Date of stay: April 2022Trip type: Traveled
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear tovahc2020, I cannot thank you enough for taking the time to share such a lovely online review. Thank you very much for describing the beauty of the property. I will certainly be sharing share these with every staff members of the hotel. Best regards, Franck Chantoiseau General Manager
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NadineZuerich wrote a review Apr 2022
Zurich, Switzerland6 contributions10 helpful votes
The Surin Hotel is fantastic. The bungalows are well designed, the pool and beach is stunning. The food excellent, especially also the breakfast buffet. The water activies were fun! We loved every minute of our stay. Also I would like to point out that the staff was extremely helpful and competent.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear Nadine v, Thank you for choosing the Surin Phuket and for taking the time to write such a nice online review. This means a lot to us as I always share the comments with the staff. This motivates them a lot and serves as a recognition for all the efforts they do in their job. I'm glad you enjoyed the bungalows, the location, the food and many other aspects of The Surin Phuket. We're proud to create beautiful memories for you. Please do plan to visit us again in the future. Warm regards, Franck Chantoiseau General Manager
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chanipanor wrote a review Apr 2022
1 contribution
I would love to recommend to everyone who love privacy beach ,good food , variety of food for breakfast, clear water, staff are nice and good service. I went there for 2 time already. I love everything there.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear Khun chanipanor, Thank you for choosing the Surin Phuket on your return stay to Phuket and for taking the time to write such a nice online review. This means a lot to us as I always share the comments with the staff. This motivates them a lot and serves as a recognition for all the efforts they do in their job. I'm glad you enjoyed the privacy that the resort has to offer as well as the the food and many other aspects of The Surin Phuket. Warm regards, Franck Chantoiseau General Manager
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nattineemilk wrote a review Apr 2022
1 contribution
We had a very great time during our stay. The sand is so smooth, the water is crystal clear. We love it! It’s very peaceful and private. Their service is excellent, all the staffs are friendly and helpful. We sure go back again!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
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Location
Cleanliness
Service
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Response from Franck Chantoiseau, General Manager at The Surin Phuket
Responded 5 days ago
Dear nattineemilk, Thank you for choosing the Surin Phuket and for taking the time to write such a nice online review. I'm glad you enjoyed the beach, the service and many other aspects of The Surin Phuket. We're proud to create beautiful memories for you. Warm regards, Franck Chantoiseau General Manager
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DrBeach77 wrote a review Apr 2022
West Vancouver, Canada221 contributions330 helpful votes
We spent 6 nights at this great property. We would definitely return but the resort is not for everybody. PROS -the stunning private beach makes the property very unique in Phuket -the service was exceptional (as good as it gets)...the beach team was superb -property is immaculate -food was very good most of the time (but...we did have a few bad meals) -the buoys on the beach were far out ... this gave you a great space for swimming, away from boats / sea-doos CONS -the property is very large and spread out on a hill...some cabins are 100 meters up hill ...would not recommend this place for seniors...everything is a long walk -they spray for mosquitos (very quickly / poorly) once a week...it does not work -we got eaten alive by mosquitos...they have a few most of the day but they get bad around 4pm - 7 pm ...then other nasty bugs come out later -they give you mosquito spray that seems to attract mosquitos...5 minutes after I sprayed it on I had 5 mosquitos sitting on the bug spray on my legs -only beach cabins have sun / rain cover... if it rains you have to sit inside + after any rain the outdoor furniture is too wet to use for 1-2 days -very few cabins have any sea view -the water was wavy + aggressive on many days in the dry / high season -the duplex cabins have no soundproofing....we could hear the people talking next door (avoid duplex cabins here) The stunning private location of this property makes it!
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Date of stay: March 2022
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tinker186338 wrote a review Apr 2022
London, United Kingdom83 contributions69 helpful votes
This hotel is excellent in so many ways, beautiful private beach, nice (smallish) rooms, great pool etc. I actually prefer the hotel to the far more expensive Amanpuri hotel which shares the same beach. The happy hour from 6-7PM every day as the sun sets is everything you want for sundowner drinks when on holiday. The one catch is that there are a lot of steps, so much so that if over 50 I would suggest you either book a beach villa or a low down room. The same is to be said if you have a young family, if you have a hillside room there is a lot of walking up steps. I had a mid height room and could never be bothered to go back to the room due to the effort (I like walking). This is an excellent hotel and the staff are great, but please be aware if you have any mobility issues or are unfit.
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Date of stay: April 2022Trip type: Traveled
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Amrita T wrote a review Apr 2022
3 contributions2 helpful votes
This is the second time we have stayed at The Surin Phuket. The hotel itself is gorgeous, however, the experience was truly made special by the extra touches and personal attention provided by the staff. They were attentive and welcoming to our family and ensure the kids were happy and entertained. We will be back again for sure.
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Review collected in partnership with this hotel
Date of stay: April 2022
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PRICE RANGE
$187 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the surin phuket hotel thalang, chedi phuket hotel thalang, chedi phuket thalang, chedi hotel phuket
LOCATION
ThailandPhuketThalang DistrictChoeng Thale
NUMBER OF ROOMS
103
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Frequently Asked Questions about The Surin Phuket
Which popular attractions are close to The Surin Phuket?
Nearby attractions include Aman Tailor Surin Beach (0.2 miles), G-World Fashion (0.3 miles), and The Gallery Carpet Shop (0.2 miles).
What are some of the property amenities at The Surin Phuket?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Surin Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Surin Phuket?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Surin Phuket?
Yes, free parking is available to guests.
What are some restaurants close to The Surin Phuket?
Conveniently located restaurants include Riverside Restaurant, Surin Chill House, and Audy Restaurant.
Are there opportunities to exercise at The Surin Phuket?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does The Surin Phuket have airport transportation?
Yes, The Surin Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Surin Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does The Surin Phuket offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Surin Phuket?
The staff speaks multiple languages, including English and Thai.