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Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Outrigger Laguna Phuket Beach Resort
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Showing 784: English reviews
Reviewed August 12, 2015

I had done some researches over website (mainly in tripadvisor). I finally selected 2 hotels in my vacation and Outrigger didn't disappoint me and my family. My family (my wife and I with 2 kids) took 2 night accommodations in mid July. We selected a basic room: Deluxe Lagoon room. It is spacious, comfort and decent. Especially there is an...

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Helpful?
3Thank Keith P
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write a detailed and personal review on Triapdvisor. It was our pleasure to host you and your family and thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. The team and I were delighted to read you enjoyed your stay, the location, breakfast at Locavore, the activities and...

Brisbane, Australia
Reviewed August 11, 2015

Just spent 6 nights here with the family to celebrate my 60th birthday.The service & staff were outstanding, wish I could remember the names of all who made our holiday so special: Yai with his little book in which he wrote names & acted on any request(my 10yr old grandaughters new best friend) Palm, the best omelett maker w ith...

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Helpful?
1Thank Cheryle G
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

We are extremely honoured that you chose to celebrate your birthday celebrations with us at Outrigger Laguna Phuket Beach Resort. Thank you for taking the time to write and share your feedback via Tripadvisor. We were thrilled to read that you and your family enjoyed your holiday, in particular the location and standard of your rooms, the famed water slide,...

New York City, New York
Reviewed August 10, 2015 via mobile

It Is our 5th Time in phuket and the First at Outrigger... It was the best so far. Delicious breakfast / very good Restaurant / amazingly friendly and helpful staff!!!!! Better then Sir Panwa or Trisana... Simply heaven!! In my Job i have to travel a lot and i know many places. I am very easy with most things BUT...

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Thank mrcabana77
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write a detailed review regarding your recent stay with us. Thank you for choosing to spend your return holiday to Lagana, Phuket at Outrigger Laguna Phuket Beach Resort. We are pleased to read that you had a relaxing and enjoyable stay and that the restaurant and dining experience exceeded your expectations. Thank you...

Tramore, Ireland
Reviewed August 7, 2015 via mobile

Really good hotel on a fabulous beach. This was not our first visit and you can see that hotel management continue to improve the hotel. Great pool to keep the kids active. Staff were excellent with the wonderful Thai hospitality always evident. The Club Lounge is also great with drinks/snacks etc.

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Thank Prandially
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us once again at Outrigger Laguna Phuket Beach Resort. We appreciate your continued loyalty and thank you for taking the time to write and share your feedback. We are thrilled that the overall standard of the resort met with your expectations. It was also fantastic to read that you enjoyed the service of...

Melbourne, Australia
Reviewed August 5, 2015

We moved here after some major dramas at another hotel. And wow - did this hotel make up for our initial holiday dramas. We checked in without having a previous booking and all staff were so welcome. We took advantage of accessing a club room and we are so happy that we did. The facilities available to club members is...

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1Thank TravelleratHeart00
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

On behalf of the Outrigger Laguna Phuket Beach Resort team, I would like to sincerely thank you for taking the time to write and share your review on Tripadvisor, and for choosing to spend the remainder of your holiday with us. We are thrilled to read that our team provided you with distinctive guest service throughout your stay. I am...

Reviewed August 4, 2015 via mobile

Family of 5 with kids 12, 9 and 7 stayed for 9 nights in early July. This is the third time we've been to Outrigger Laguna, but the first time since 2001 and first time with kids. Resort has changed in that time, and is now more family oriented than before - I probably wouldn't want to be a honeymooning...

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Thank Boris M
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for returning to Laguna, Phuket and for choosing to stay with us at Outrigger Laguna Phuket Beach Resort. I sincerely appreciate you highlighting the service delivery and engagement of our team with you and your family. It is a privilege to be your host and to have the opportunity to represent our company values with pride. I look...

Singapore, Singapore
Reviewed August 3, 2015 via mobile

Second visit here in a year, with 3 other visits to other resorts (Renaissance and Anantara Mai Khao) - firstly the welcome is always warm and check in efficient. We arrived ca. 11:30 and our room was ready which was great. Unfortunately there was a lot of noise from other guests on multiple occasions and so requested a room change...

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1Thank NSabrinaG
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Laguna Phuket Beach Resort. We are pleased to read that despite the initial inconvenience experienced, our team were able to provide prompt resolutions to alleviate further inconvenience to you and your family’s holiday. Feedback regarding the swimming pool steps and...

Dubai, United Arab Emirates
Reviewed August 3, 2015 via mobile

The service at this hotel is fantastic. Every single staff we dealt with was extremely helpful. My daughter got sick during our holiday. Staff were checking on her non stop. This is a great place for a family break. We stayed for 10 days. Even when we had to leave early in the morning to join planned tours, their staff...

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Thank rajaajabr
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to spend your 10 day holiday with us at Outrigger Laguna Phuket Beach Resort. It was an absolute pleasure to read your review and thank you for the five star rating. We hope that your daughter has made a full recovery and pleased to hear that our staff went above and beyond to be of assistance...

Dusseldorf, Germany
Reviewed August 1, 2015 via mobile

Might not be the best beach in Phuket but the hotel catches you with outstanding quality of the entire property, cleanliness, service and range of activities. A perfect spot for a couple of days on the beach. Would definitely go there again.

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2Thank Roland S
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Laguna Phuket Beach Resort and for your time in sharing your experiences via this forum. Thank you for allowing us to be your host and so pleased to read that you enjoyed your holiday, and all aspects of your stay exceeded your expectations. We are truly blessed to be able...

Greater Sydney, Australia
Reviewed July 28, 2015

Where do you start reviewing this place ??? Straight off the bat, I'll say it doesn't get much better if your after a tranquil, relaxing, luxurious holiday in beautiful surroundings. The location may be a little remote from some of the "attractions" of Phuket, but this was not really a negative for my wife and I. We paid extra for...

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1Thank Craig U
Leah M, Resort Manager at Outrigger Laguna Phuket Beach Resort, responded to this review

Craig and Heather, on behalf of all of us here at Outrigger Laguna Phuket Beach Resort, thank you choosing to spend your vacation with us and for the thoughtful review. Thank you for taking the time to recognise our friendly staff in particular Khun Yai, Khun Zin, Khun Toon and Khun Fresh, the delicious meals and beautiful destination. We were...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 

Additional Information about Outrigger Laguna Phuket Beach Resort

Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $111 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Thailand
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from Outrigger Laguna Phuket Beach Resort staff and other travelers.
93 questions
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Questions? Get answers from Outrigger Laguna Phuket Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor laguna view rooms are the quietest and have a large patio area.”
 of 5 bubbles Advture72, 4 days ago | Read review
“Please book a Club Room”
 of 5 bubbles SamSavvy, 1 week ago | Read review
“pool and sea view rooms are great”
 of 5 bubbles Mouhannad_ElMidani, 1 week ago | Read review
“Great Hotel overall, food average and the sea not really suitable for calm swimming but more for surfing and body surfing.”
 of 5 bubbles anthonyVee, 3 weeks ago | Read review
“Third floor, voyager club as an extra... well worth the upgrade”
 of 5 bubbles Ruburt, 4 weeks ago | Read review
5 of 5
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