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Angsana Laguna Phuket

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1,682 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Sydney
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

Pool was awesome but probably needs some renovaion. Sunday brunch is a must. Use the shuttle buses to get to the main entrance to experience the local life. Use local taxis to get to the local restaurants that have been moved off the beach due to govt crackown. Som restaurant has great food although service not great.

Review collected in partnership with Angsana

Helpful?
Thank adrianl860
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear adrianl860, Thank you for your valuable review. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. We hope to have the opportunity to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all guests. Warm regards, Brian Connelly General Manager More 

Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great place for families like ours to enjoy a relaxing holiday. Gardening is beautifully done, with a wonderfully long pool where all sorts of water sports and fun activities including classes are offered. That the beach is right at the doorstep of the hotel adds to its appeal. Great breakfast and cocktail. Staff is friendly, helpful and well mannered. This... More 

Review collected in partnership with Angsana

Helpful?
Thank Woon Ho Connie B
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Woon Ho Connie B Thank you for sharing your valuable feedback with us and other travelers. It was nice to hear that you and your family enjoyed a relaxing holiday at our resort, and we hope to have the opportunity to welcome you back in the near future. Warm regards, Brian Connelly General Manager More 

Seoul
1 review
5 of 5 stars Reviewed 3 weeks ago

Angsana Suite room was the awesome. Good location, Good price and great services. And I like the swimming pool in front of the room. Really satisfied with Baan Talay restaurant menu. We all had an amazing experience!

Review collected in partnership with Angsana

Helpful?
Thank juyongj2016
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear juyongj2016, Thank you for your valuable review. I am very delighted to know that you had an amazing experience at the Angsana Laguna Phuket, and I look forward to welcoming you back for another relaxing stay soon. Warm regards, Brian Connelly General Manager More 

Bengaluru (Bangalore), India
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was there in the property for 2 days and it was a good experience. The property is quite beautiful and is very close to the seas. However the beach has a steep gradient hence not advisable to bathe. Angasana has a very nice pool and a set of restaurants which are quite nice. On one side there is a... More 

Helpful?
Thank NeerajSinha1970
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear NeerajSinha1970 Thank you very much for staying with us and for sharing your valuable review. We are very delighted to hear that you had a good experience at the Angsana Laguna Phuket, and we look forward to welcoming you back for another relaxing stay soon. Warm regards, Brian Connelly General Manager More 

Khon Kaen, Thailand
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This place is beautiful. I must say first that we may not be typical of the average traveler here since we did not need to pay for our room. Our friends own a share in this property and were able to get a room for us for free. I think the main complaint about this place would have been price... More 

Helpful?
Thank jenbeths
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear jenbeths Thank you for your valuable review. I am so pleased to read that overall you had a great experience at our resort and I hope to have the opportunity to welcome you back and providing you with another blissful stay soon. Warm regards, Brian Connelly General Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for 5 nights for a wedding. The location was good with direct access to the beach and the hotel facilities were fine (perfect for families). The hotel was nice but looked a bit tired in places although the quality of the food and service from all the staff was excellent. As you'd expect inside the resort it... More 

Helpful?
Thank Nick S
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Nick S Thank you for taking time to put the comments in regards to your recent stay at the Angsana Laguna Phuket. I am glad to hear that you enjoyed your stay at our resort. I do hope that if your holiday plans bring you back to Phuket, you will provide us with an opportunity to extends you a... More 

Hong Kong
1 review
2 of 5 stars Reviewed 4 weeks ago

Angsana Laguna Phuket has friendly and professional staffs. Work needs to be done to improve its raging facilities. Think twice if you think you can cross use the facilities in other Laguna Hotels. Synergy just isn't there and better if you view this as a stand alone property like any other stand alone hotels.

Review collected in partnership with Angsana

Helpful?
Thank DavidMui
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear DavidMui Greetings from the Angsana Laguna. Thank you for sharing your valuable feedback. Please accept our apologies for the delayed pick-up by our Laguna Shuttle Service. We have shared your comments with the management of the Laguna Shuttle Service. In regards to the utilization of the facilities at the various hotels in Laguna, as our Front Desk associate explained... More 

Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed with family at this resort in august. Got a single bedroom villa. Wonderful room. Property looked a little aged with regards to construction. Stayed in the deluxe room the first night. While walking to the room it reminded me of a hostel in my country. Plus point is it has alot of things to do in the resort. Good... More 

Helpful?
Thank Roshan P
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Roshan P Thank you for sharing your feedback with us and other travelers. I am glad to hear that you enjoyed your overall stay at our resort. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. I hope to have the opportunity to welcoming you back and to extend... More 

Dubai
1 review
4 of 5 stars Reviewed 4 weeks ago

Great hotel for families, so many accommodation options allowing families to have more space. Facilities are extensive and location so handy from the airport. Food and beverages were good, we didn't dine out much as we had little ones but the options were good.

Review collected in partnership with Angsana

Helpful?
Thank grayclaire
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear grayclaire Thank you very much for taking the time to share your thoughts and experience from your recent stay with us. I am very delighted to hear that you and your family had a superb time at our resort, and I hope to have the opportunity to welcome you back to Angsana Laguna Phuket in the near future. Warm... More 

Kowloon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The setting of the hotel and its rooms and facilities are great. Loft which we stayed in is very impressive. Swimming pool is very good and it goes around the hotel rooms. Breakfasts are generally good. Spa charges are on the high side. Wifi speed needs to be improved.

Review collected in partnership with Angsana

Helpful?
Thank A3342IJdavida
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear A3342IJdavida Thank you for reviewing the Angsana Laguna Phuket. It was nice to hear that you had a delightful experience at our resort, and we look forward to welcoming you back in the not too distant future. Warm regards, Brian Connelly General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $97 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#7 On the Beach Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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