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Angsana Laguna Phuket

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Angsana Laguna Phuket
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1,756 Reviews from our TripAdvisor Community

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Showing 1,349: English reviews
New York City, New York
Reviewed 2 weeks ago

Beach is dangerous to swim because of high waves with undertow. Maintenance problem in the hotel and room. There was no electricity in the whole property on our second day of our stay for 8 hours from 9 a.m. to 5 p.m. The management only offered a free shuttle that day to Patong, another town of Phuket and a 20%...

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Helpful?
1Thank Lutzie218
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Lutzie218, Thank you for taking time to share your valuable opinion regarding your stay at the Angsana Laguna. In regards to the electricity, we regret the unfortunate situation, however the electrical power lines were being worked on by the Phuket Provincial Electric Company. As our associates advised you very clearly, the shutoff of the power was completely out of...

Bangkok
Reviewed 2 weeks ago

The room is large and spacious. Good for family. The swimming pool is nice, it's long and connected to many side of the hotel. Many activities for children. The breakfast is good but it can be more of local southern part for breakfast.

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Helpful?
Thank Pop R
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Pop R Thank you for sharing your valuable feedback with us and other travelers. We are so pleased to hear that you had a delightful experience at our resort, and we look forward to welcoming you back to the Angsana Laguna Phuket again, so you can stay a bit longer to experience all the facilities we offer. Warm regards,...

Bengaluru, India
Reviewed 2 weeks ago

For a group of 50 people, privately planned by the family itself - the hotel was extremely helpful in helping with the arrangements for all the events. Special mention to Asst Director (Events) Watcharapong Saikaew (Mr.) aka Pom!. He single handedly helped us arrange three theme nights back to back , with beautiful decor and service. Food was excellent throughout...

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Helpful?
1Thank mimi2104
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear mimi2104, Thank you for your review. We are very delighted to hear that you enjoyed your family reunion at our resort. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We look forward to welcoming you back and providing you with another...

England
Reviewed 2 weeks ago

On arrival the entrance walkway is welcoming, clean and well lite, with very nice ambience. You are greeted in a traditional Thai style manner by Reception staff and porters. We were given a fresh wipe, Thai tea and a cotton woven bracelet. The one bedroom loft rooms are excellent for couples. comprising of an upstairs bedroom, bathroom, outdoor and indoor...

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Helpful?
1Thank SexySim
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear SexySim Thank you for taking the time to write about your recent holiday experience in such details. It was our great pleasure to hear that you had a fantastic holiday at our resort, and we hope to have the opportunity to welcome you back for another unforgettable stay soon. Warm regards, Brian Connelly General Manager

staffordshire
Reviewed 2 weeks ago via mobile

Staying at this hotel nearing the end of a two week break,the rooms are large but quite dark, not very good to dry hair but saying that the hairdryer is excellent! We ate in all the restaurants and I must say not one of them was very good, all over priced and very average food, the wine is so expensive...

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Helpful?
2Thank pamStaffordshire
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear pamStaffordshire, Thank you for taking time to share your comments regarding your visit to our Angsana Resort. While we know that our resort is quite expansive, most of our guests appreciate the elegant luxury of our grounds including wonderful vistas and mature gardens. In addition, we offer unique private hideaway areas and the range of  space to explore. The...

Bunbury, Australia
Reviewed 3 weeks ago

This was definitely a big step up from our last accommodation in Karon. The room was clean and free from musty and damp smells. Even though we arrived a few hours early, check in was bang on 3pm and not a minute earlier. We were given a drinks voucher at the bar but due to illness didn't take advantage of...

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Helpful?
1Thank freya691
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear freya691, Thank you for taking the time to write about your recent holiday experience in such detail. We are very delighted to hear that you enjoyed your overall stay at our resort. Service is our priority and please be assured that your comments will be conveyed accordingly to our colleagues, especially to our management team. We look forward to...

Reviewed 3 weeks ago

The hotel facilities were good, nice room, restaurants, spa, fitness. It's located on a nice long beach, beautiful garden and fantastic swimming pools, which were 3 areas a super long pool under the shade of tree, an artificial beach with pool and a pool next to the beach area that you could enjoy beautiful sunset there. Duong was one of...

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Helpful?
2Thank Susama L
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Susama L Thank you for your kind words about our resort. Receiving positive messages such as this encourages us to always do best in creating an excellent destination for our guests. We are glad you and your family had a superb time and we look forward to welcoming you back soon. Warm regards, Brian Connelly General Manager

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

I stayed at the hotel when i ran my 1st marathon. Stay 2 days. The room was spacious and the breakfast was great. I had my dinner once at the restaurant near the beach, they served nice Thai cuisine and drinks. The next morning i ran along the beach up to next hotel Dusit Thani. On the race day, the...

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Helpful?
Thank ferdinand s
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear ferdinand s Thank you for your review and appreciate your valuable feedback. I am glad to hear that you had a delightful experience at our resort, and it would be a great pleasure to welcome you back again in the not too distant future. Warm regards, Brian Connelly General Manager

Thailand
Reviewed 3 weeks ago

Very good hotel to stay with kids. Big territory and clean beach. Rooms are well furnished and and modern. Breakfast is valuable - many seats. every day new dishes. In lagua is free shuttle bus, that we can easily move arround.

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Helpful?
1Thank mihhail i
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear mihhail i, Thank you very much for your positive review. Feedback such as yours serves as a valuable encouragement to our entire team to continually exceed the expectation of our guests. We look forward to welcoming you back for another relaxing stay in the near future. Warm regards, Brian Connelly General Manager

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Stayed two nights at the Angsana Laguna for a team offsite. It was the low season and so occupancy was not high. Located in the Laguna Area where there are other properties such as the Banyan Tree, Dusit Thani, Outrigger to name just a few. Be sure they don't send you to the Angsana Villa unless of course you are...

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Helpful?
2Thank C_James06
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear C_James06 Thank you for taking the time to write about your recent holiday experience in such detail. It was nice to hear that your overall stay was delightful, and we hope to have the opportunity to welcome you back for another blissful stay in the near future. Warm regards, Brian Connelly General Manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $94 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#7 On the Beach Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from Angsana Laguna Phuket staff and other travelers.
62 questions
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4 months ago

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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Air-con a little noisy”
 of 5 bubbles cherryb432, 6 days ago | Read review
“Pool Rooms are the best!”
 of 5 bubbles laurenl755, 1 week ago | Read review
“we have no complaints about the loft rooms”
 of 5 bubbles SexySim, 2 weeks ago | Read review
“Lagoon view or beach front”
 of 5 bubbles susamal, 3 weeks ago | Read review
“Thailand is generally 100 baht”
 of 5 bubbles guoc765, 4 weeks ago | Read review
5 of 5
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