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Angsana Laguna Phuket

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Angsana Laguna Phuket
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1,753 Reviews from our TripAdvisor Community

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Showing 1,347: English reviews
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Reviewed yesterday NEW

Wonderful hotel with a swimming pool that meanders in and around the resort. Friendly helpful staff. The buffet breakfasts were brilliant - and if you ask, they will bring fresh mango to your table every day. The other meals were a little pricy compared to eating outside - catch the shuttle bus to "outside" which takes you to the edge...

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Helpful?
Thank crozzygirl
Hartbeespoort, South Africa
Reviewed 2 days ago NEWvia mobile

We went for a triathlon and decided to stay for another week. Sun, sea, rest and spoiled is just the beginning to best describe this wonderful resort. Most friendly staff and super neat and clean rooms. It was the first time we visited phuket, but now it will be our yearly vacation...

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Helpful?
Thank Meriza S
Blackrod, United Kingdom
Reviewed 4 days ago NEW

Fabulous location and staff - but don't book when 'Ironman' is in town - absolute chaos !! The event to the participants must be great but if you are not interested like us, then it is impossible to avoid. The staff do their best to make things ok but even they were shocked with the amount of people in the...

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Helpful?
Thank Cherry B
Reviewed 5 days ago NEW

A big thank you to the amazing staff at Angsana Laguna! A special thank you goes to my dear dear friend Tammy who works in the kids club. I have known Tammy since I was 11 years old (I am now 21!) and she never lets anyone down. She is fantastic at her job, with the kids, and with guests....

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Helpful?
Thank Lauren L
New York, New York, United States
Reviewed 1 week ago NEWvia mobile

This review is solely for the Bistro & Grill restaurant located at the resort, which unfortunately turned out to be the worst meal of our vacation. We were staying at nearby Cassia resort and decided to check out Angsana for dinner. We landed at Bistro & Grill which was a huge mistake. From the moment we sat down, we got...

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Helpful?
2Thank Elizabeth P
Fort Worth
Reviewed 1 week ago NEWvia mobile

We stayed in the 3 bedroom 2.5 bathroom villa/private pool and it was wonderful. I only wish the villa had a washer/dryer. The shuttle came every 20 minutes when we wanted to go back and forth between our villa and the main part of the resort. There were 4 bikes in the carport but our kids were too small for...

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Helpful?
1Thank Malinee C
Bangkok, Thailand
Reviewed 1 week ago

We joined a friend on a last minute trip to Angsana Laguna. I emailed the general reservations line only 36 hours in advance to tell them about my celiac disease (gluten free diet) and my dairy and shellfish allergy. Within 12 hours, I got a response from one of the sou chefs (Jayson) acknowledging my request and assuring me that...

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Helpful?
1Thank Getting2GlutenFree
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Getting2GlutenFree Thank you for your valuable review. We are very delighted to hear that you had a delightful experience at our resort. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We will be sure to forward your comments to our management...

Bangkok
Reviewed 1 week ago

- This hotel is good for family trip. Unfortunately, I was alone when I am in this trip. - Their breakfast and dinner are not varieties when I compare with other hotel which are same budget. - The hotel staff is hospitality and nice support.

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Helpful?
Thank Nuttanop B
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Nuttanop B Thank you for your valuable review. Your comments are crucial in helping us evaluate our services for immediate improvement as well as future product development. We hope to have the opportunity to welcoming you back and to extend to you the complete Angsana experience we aspire to deliver to all guests. Warm regards, Brian Connelly General Manager

New York City, New York
Reviewed 1 week ago

Beach is dangerous to swim because of high waves with undertow. Maintenance problem in the hotel and room. There was no electricity in the whole property on our second day of our stay for 8 hours from 9 a.m. to 5 p.m. The management only offered a free shuttle that day to Patong, another town of Phuket and a 20%...

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Helpful?
1Thank Lutzie218
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Lutzie218, Thank you for taking time to share your valuable opinion regarding your stay at the Angsana Laguna. In regards to the electricity, we regret the unfortunate situation, however the electrical power lines were being worked on by the Phuket Provincial Electric Company. As our associates advised you very clearly, the shutoff of the power was completely out of...

Bangkok
Reviewed 2 weeks ago

The room is large and spacious. Good for family. The swimming pool is nice, it's long and connected to many side of the hotel. Many activities for children. The breakfast is good but it can be more of local southern part for breakfast.

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Helpful?
Thank Pop R
Brian C, General Manager at Angsana Laguna Phuket, responded to this review

Dear Pop R Thank you for sharing your valuable feedback with us and other travelers. We are so pleased to hear that you had a delightful experience at our resort, and we look forward to welcoming you back to the Angsana Laguna Phuket again, so you can stay a bit longer to experience all the facilities we offer. Warm regards,...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
Warm tropical sun, pristine white sand beaches and a shimmering blue sea. Angsana Laguna Phuket has it all. Play golf, snorkel, island hop, or bask on the beach, this is the ideal resort to spend a restful beach vacation, romantic rendezvous or a fun-filled family holiday. Angsana Laguna Phuket is the flagship establishment of the Angsana Hotels and Resorts - managed by luxury hospitality brand, the Banyan Tree Group. The resort features 401 immaculately decorated guest rooms, lofts, suites and private villa residences. ... more   less 

Additional Information about Angsana Laguna Phuket

Address: 10 Moo 4 Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Sheraton Grande Laguna Phuket)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $113 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Laguna Phuket 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Angsana Laguna Phuket Hotel Thalang
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Phuket Sheraton
Angsana Laguna Phuket Thailand
Hotel Style:
#2 Business Hotel in Choeng Thale
#5 Top resorts Hotel in Choeng Thale
#7 Family Hotel in Choeng Thale
#7 On the Beach Hotel in Choeng Thale
#8 Spa Hotel in Choeng Thale
#9 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from Angsana Laguna Phuket staff and other travelers.
62 questions
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4 months ago

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Questions? Get answers from Angsana Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Air-con a little noisy”
 of 5 bubbles cherryb432, 4 days ago | Read review
“Pool Rooms are the best!”
 of 5 bubbles laurenl755, 5 days ago | Read review
“we have no complaints about the loft rooms”
 of 5 bubbles SexySim, 2 weeks ago | Read review
“Lagoon view or beach front”
 of 5 bubbles susamal, 3 weeks ago | Read review
“Thailand is generally 100 baht”
 of 5 bubbles guoc765, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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