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Dusit Thani Laguna Phuket

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Dusit Thani Laguna Phuket
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1,686 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

This was a one week, repeat visit to the Dusit Laguna, staying in one of the Pool Villas. The whole experience was superb, once again. Without exception staff were warm, friendly and very helpful. The Villa was roomy, clean and very comfortable. We enjoyed the breakfasts and afternoon tea at La Trattoria and the daily open-air massages! We will definitely...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Mike_AU1
Canberra, Australia
Reviewed 4 days ago NEW

We had a great stay at Dusit - were warmly welcomed and were blown away by the two bedroom villa - it was so spacious including two bathrooms and many outdoor areas. The atmosphere at the resort - the lush grounds and architecture was magical - and being beachfront was fantastic. While not cheap the food at the resort was...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Bernadette Mary P
Redruth, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed with family for a week at the beginning of April 2017. My young niece of 2 yrs absolutely loved the pool. Staff couldn't help enough and were truly charming. The Laguna resort also has a really convenient shuttle service to the shops and restaurants just a few minutes away. Also loved little Paris for good but a teeny bit...

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Helpful?
Thank sabrilou
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear sabrilou, It is a pleasure to read of your review and we are very glad to read that you and your family enjoyed your stay. Thank you for your kind appreciation of the service from our staff. We do hope your experience will bring you back for another memorable holiday. Warm Regards Ben Perera Resident Manager

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

A beautiful resort hotel to get away from the masses elsewhere on Phuket. But it's also quite a distance from the main shopping areas if you want that. But it is very friendly with pool and beach side by side. The so many eating options.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Andy D
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Andy D, Thank you for taking the time to post a review of your experience. We are glad that we did not disappoint and was able to provide you with a good holiday experience. We are delighted to read of your satisfaction with the facilities, service, restaurants and look forward to your return soon. Warm Regards Ben Perera Resident...

Southampton, United Kingdom
Reviewed 6 days ago NEW

Service excellent, everyone really helpful, room was lovely, restaurants had excellent selection- never seen so much food at breakfast, great facilities, right on the beach..wifi bang on, not ripped off, great venue.

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Helpful?
Thank Coyr21
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Coyr21, It is a pleasure to read of your satisfaction during your stay with us. We are glad that you found the property and facilities to your satisfaction and that the service and culinary offering suited your needs. We hope your experience will bring you back for another superb holiday soon. Warm Regards Ben Perera Resident Manager

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Today late afternoon, my friend and I were at Horizon Lounge for some drink to refreshing our afternoon but it turned out to be a little bad experience. Starting with we ordered drink but could not remember the name, it was a mixture of lime and orange but it not a fresh juice which taste horrible comparing to the price...

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Thank A TripAdvisor Member
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Katie, Please allow me to sincerely apologize for the shortfall in service during your visit to the Horizon Lounge. What you experienced in terms of beverage quality and service is not acceptable by any standards and I will personally look into this immediately. If I may be able to invite you back to meet and apologize to you in...

Reviewed 1 week ago via mobile

I've been in this hotel a couple of times and I love it!!! Beautiful hotel. The pool and the beach views are incredible. Nice restaurants inside the hotel. The rooms are spacious and nice. The gym is nice too. Everything is perfect!!

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Helpful?
1Thank Paola R
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Paola R, Thank you for choosing to return and for taking the time to post a review of your experience. We are delighted to read of your positive experience and that everything was to your satisfaction. Your review certainly makes our day but also reminds us the importance of keeping up the effort and consistency in ensuring all our...

Bangkok
Reviewed 2 weeks ago

The room is very clean and staff is very attentive. Ms. Oracha performed an excellent service during the check in process and room introduction. She even remembered our room no. when we contacted her for help. The pool is nice and the beach is perfect! Everything was nice and clean, lush and green. The only drawback is the services at...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank supachaij2017
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear supachaij2017, Thank you very much for staying with us and for taking the time to post a review of your experience. Firstly, please allow me to sincerely apologize for giving you the impression of a double standard. I have spoken to the team upon sharing your feedback and reminded them the importance of providing authentic hospitality to all guests....

United Kingdom
Reviewed 2 weeks ago

A very enjoyable stay in a Club room overlooking the sea, well looked after on our repeat visit. The staff were very helpful, especially the chef in the Italian restaurant at breakfast . The room was kept very clean, and had a modern design, and we will definitely be returning .

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Anthony B
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear Anthony B, Thank you for taking the time to post a review of your experience. We are glad to read that you had a relaxing time and that the staff were able to provide you with the required service. I will take pleasure in congratulating the chef at breakfast for his effort. Thank you for your desire to return...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

Stayed here in April for 10 nights, 2x adults and sons 13 and 11. Stayed in the Pool Villa overlooking Lagoon. Upon arrival at Airport went to the hotel stand 20m as you exit the immigration counter. Friendly service, confirmed that transport would arrive in 5 minutes and offered cold refreshing towels, just what we needed! Hotel shuttle was on...

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Helpful?
Thank mocacajee
Ben_Perera, Resident Manager at Dusit Thani Laguna Phuket, responded to this review

Dear mocacajee, It is a pleasure to read and share your review with the team. We are very happy to know that you had a wonderful stay and that all aspects of the hotel suited your needs. Our staff are delighted to know they managed to provide you with authentic hospitality and also thank you very much for the appreciation....

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A truly striking beachfront location resort with excellent facilities and charming Thai service and hospitality, add up to a unique holiday experience. It is about 20 km or a 30-minute drive south of Phuket International Airport, half an hour north of Patong Beach and half an hour east of Phuket city. ... more   less 

Additional Information about Dusit Thani Laguna Phuket

Address: 390 Moo 1 Srisoontorn Road, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $104 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dusit Thani Laguna Phuket 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Dusit Thani Laguna Phuket Hotel Thalang
Dusit Thani Laguna Phuket Cherngtalay
Dusit Laguna Phuket
Dusit Phuket
Phuket Dusit
Dusit Thani Laguna Phuket Thailand
Hotel Style:
#1 Business Hotel in Choeng Thale
#4 Top resorts Hotel in Choeng Thale
#5 On the Beach Hotel in Choeng Thale
#5 Family Hotel in Choeng Thale
#7 Spa Hotel in Choeng Thale
#7 Romantic Hotel in Choeng Thale
#8 Luxury Hotel in Choeng Thale
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Questions & Answers

Here's what travelers have asked, with answers from Dusit Thani Laguna Phuket staff and other travelers.
89 questions
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Questions? Get answers from Dusit Thani Laguna Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We paid the extra for a two-bedroom villa as a special birthday treat - and as a family of five it was worth it! The private plunge pool was so relaxing!”
bernadettemaryp, 4 days ago | Read review
“Choose the more expensive rooms or ones which have good views, they tend to be of better quality some having been refurbished a number of years ago ”
SueandChrisBailey, 3 weeks ago | Read review
“Beach front.”
Jason1970Sydney, Mar 21, 2017 | Read review
“ask to see several rooms when arriving. The 323 was terrible ”
Fabdemoscou, Mar 15, 2017 | Read review
“Ocean front or Club rooms are worth the extra cost.”
652davidmichaelb, Mar 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question