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DoublePool Villas by Banyan Tree

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DoublePool Villas by Banyan Tree
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70 Reviews from our TripAdvisor Community

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Showing 45: English reviews
San Francisco, California
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Start off by saying KWAN you are an amazing villa host!! The resort is beautiful and everyone you encounter that works there is very friendly. I deduct 1/2 star for maintenance. There were a few little items that could be fixed such as the shower fixtures, updated TV's (which after asking they did bring me new TV which was awesome... More 

Helpful?
Thank carwashking
London
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had to be convinced to stay at another Banyan Tree resort after having stayed at the Bangkok hotel which did not live up to my expectations. There is no doubt this hotel is impressive and for the right kind of client is probably a great stay but for us it was mediocre and I am not sure we would... More 

Helpful?
Thank benalexhw
TheBanyanTreePhuket, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear benalexhw, Thank you for sparing your precious time to share about your visit to Banyan Tree Phuket in the beginning of this year. While your rather positive experience created by Banyan Tree service seems to outweigh some of the drawbacks. I am sorry that you found the entertainment and atmosphere inadequate and that the villa can be freshened up... More 

North Bergen, New Jersey
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Everything looks so old here. 20+ years old at least. Some rooms and bathroom smells very bad. Serious renovation needed. Compared to Four Seasons, Ritz Carlton, Rosewood in US, Mexico and Caribbean, this place is at least two levels below. We stayed at the Double Pool villa two bedrooms. Overall, this isn't five star resort experience. I would say 3... More 

Helpful?
Thank Ji J
TheBanyanTreePhuket, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear Ji J, We appreciate the time our guests take to share their opinions as an invaluable opportunity to serve them better. We thank you for raising your concerns regarding maintenance and pest control. The presence of the “aquatic insects” at your villa was rather unusual. Being in the tropics, insects are part of this environment although these insects were... More 

Andover, United Kingdom
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 7, 2016

Double pool villas by Banyan Tree was an amazing hotel ser in lovely grounds where there were many waterways. Each villa has its own pool which was a good size for swimming. There is a large lobby area and separate room to watch tv in, a large dressing area and bathroom next to the bedroom. The bedroom had curtains going... More 

Helpful?
Thank 528jean
TheBanyanTreePhuket, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear 528jean, Thank you such gracious review on TripAdvisor following your stay with us last year. It gave me pleasure to see that you enjoyed every single moment of your stay at DoublePool Villas. It is unsurprising that you still did not want to leave after a week here, because of many interesting features of the villa itself and extra... More 

Hong Kong, China
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2016

I stay two nights in double pool villa single big bedroom with my wife and sister . Amazing view oversee lagoon from the front and beautifully designed gardens everywhere inside the resort. Pools were absolutley clean. whole kitchen and bathrooms were well organized and top privacy. Our villa assigned a villa host named Top , a nice young and well... More 

Helpful?
Thank Ben T
TheBanyanTreePhuket, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear Ben T, We are thankful for your great review. Our associates take great pride in providing an experience that consistently exceeds guest expectations. I am proud to know that Khun Top has expertly delivered all your wishes with the warmth of Thai hospitality. He is thrilled to learn that the service he rendered did make an impact and made... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 23, 2016

..As a destination in itself was great to go back to. Seems a long time now since we were there, but memories of our last visit as well as our visit this year stay fresh, a little piece of heaven indeed. Many of the staff we remembered were there, and the general manager of course, who is so approachable and... More 

Helpful?
1 Thank Linda W
Sriram K, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear Linda W, Thank you ever so much for returning once again and for another honest review. Knowing what a straight shooter you both are, I am elated to note that our DoublePool Villa has met your exacting standards. I am pleased to share with you that Khun Joy, your favorite personal host, is one of our Service Excellent stars... More 

Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2016

We stayed at the double pool villas for 10 nights for our honeymoon, and it was incredible. We were met at the airport and shepherded through immigration into the waiting car, quickly and easily checked in and then we got to relax in the luxury we would call home for the next 10 nights. The villa itself was delightful -... More 

Helpful?
1 Thank kathsimpson
Sriram K, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear kathsimpson, We were truly honored having been selected to be the venue for your special occasion. I am exceptionally glad to know that we were able to be your home away from home while Khun Patty looked after you very well. I have personally brought your kind words to the attention of her and the team. I am glad... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

The DoublePool Villas are as good as advertised. What you may not expect when you book one is that their personal butler becomes a member of the family for a week. PAM adjusted to our routine and made herself helpful and available beyond the call of duty. Children are always entertaining and full of drama, probably a butler's worst nightmare.... More 

Helpful?
1 Thank Juan D
Sriram K, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear Juan D, Thank you for visiting DoublePool Villas by Banyan Tree. I am thrilled to read the story you have shared as your family were touched by Khun Pam’s hospitality while she built up a meaningful connection with your family especially your kids. With her cheerful personality and genuine interest, I am proud that she went above and beyond... More 

Sofia, Bulgaria
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 2, 2016

This is our second time at Banyan Tree. Last year we enjoyed the hospitality of Banyan Tree Koh Samui. My English is not good enough to find the right words to express how happy I am that we chose exactly this hotel to celebrate my birthday. The hotel went beyond our imagination to show us how they respect their customers.... More 

Helpful?
1 Thank Kamen_M_Spassov
Sriram K, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear Kamen_M_Spassov, Thank you for trying both of the Banyan Tree resorts in Thailand. It is always a pleasure to play host for birthdays and other special occasions. I am delighted to know that Khun Patty and the team thoughtfully arranged a great stay. The memories that you create are what we enjoy to hear and sharing it in this... More 

Malaysia
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed February 28, 2016

Just back from a 4 nights stay at the DoublePool Villas at Banyan Tree Phuket. It was an awesome experience to say the least. This is my third Banyan Tree property that I have visited, and without doubt, the best so far! Came by a low cost carrier to Phuket airport but the experience started as soon as we arrived... More 

Helpful?
1 Thank AsianGeorges
Sriram K, General Manager at DoublePool Villas by Banyan Tree, responded to this review

Dear AsianGeorges, Thank you for this glorious review. I am pleased to see that we impressed you with our usual prompt and efficient service at the airport to whole stay. It gave me pleasure reading about all the little things that made a difference to your experience, be it the understated luxury of DoublePool Villa or the personal Villa Host... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Designed to cater for guests looking for exclusivity, this premier 24 Villa boutique resort provides an intimate and serene environment within which to relax, all the while shrouded by elegant, refined and luxurious surroundings. ... more   less 

Additional Information about DoublePool Villas by Banyan Tree

Address: Srisoonthorn Road 33 33/27 Moo 4, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $571 - $3,616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoublePool Villas by Banyan Tree 5*
Number of rooms: 24
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Also Known As:
DoublePool Villas By Banyan Tree Phuket, Thailand
Hotel Style:
#15 Spa Hotel in Choeng Thale
#18 Luxury Hotel in Choeng Thale
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