Hard to put into words what a super stay we have just had. We honeymooned at doublepool. The villa was exceptional (908 faces the sun so is recommended), private, peaceful, stunning place. Lovely service throughout the hotel. Stunning grounds, next to laguna golf course (asian tour was playing there this week so must be good!) and next to a great stretch of beach with some lovely local beach bars and restaurants. Hotel helped sort some great experiences inc private speedboat hire, elephant sanctuary trip, taxis to nights out in Patong and visits to temples. We would go back here in heart beat, well worth the money.
It has been a marvelous stay at Banyan Tree Phuket with an excellent team in all areas the resort (F&B, Room service and maintenance and Spa). We felt more than welcome and well served around the clock! 120% recommendation!!!
This is one of the best ultra-luxury resorts we have ever stayed. Every detail is carefully thought of, and our quarantine time is just passing by, while we just want to savor every moment. Miku is simply outstanding, she is hands on, taking care of everything we need, no request is too big or too small. The team of nurses, cleaning, kitchen, and maintenance are all doing fabulous work. I can't recommend this resort enough. If you are coming to Thailand and can afford this resort - don't hesitate for a second, it is magical - both as your quarantine or regardless.
I had planned to spend two weeks of Alternative Local Quarantine (ALQ) at Banyan Tree Phuket. Unfortunately, when approaching the hotel for the reservation, I was informed that the property had to temporarily suspend its program participation, as a result of which I had to stay at another property for my ALQ. According to the latest information, Banyan Tree Phuket is rejoining the ALQ program starting April 18. After finishing my ALQ at the other property, I moved to a two bedroom double pool villa at Banyan Tree Phuket, which covers an immense 1.500m^2 with its own 12 meter pool, jacuzzi, lanai, and garden. The hotel offered a stay 3 pay 2 night special, which made the price quite reasonable. The staff was courteous throughout and room service was very quick despite the 89ha size of the property. I recommend the hotel both for those planning to do ALQ in Phuket starting April 18 or otherwise. …
It is a always a pleasure for repeaters, when most of the expectations are scored. Stuff is doing a great job. Nothing, if argued, is left behind. Perfect garden and surrounding-care. Nice beach and service stuff. Thank you very much again to Pui, Jay and Joy. Made our stay memorable again. Worth mentioning: The security guy at the zebra crossing (to reach the beach area) needs some personal training to improve friendliness, when BT-guests cross the street and taking the bicycle with them, what he absolutely does not like. The resort is not a jail, and he is supposed to like what guest, considering the safety, like and prefer!
Our third visit to the Banyan Tree in the last 10 years and having previously stayed at the Spa Sanctuary we thought we would return (and mark a landmark Birthday in my case) by sampling their signature property in Phuket. In these days of TripAdvisor and YouTube there are few genuine surprises on arrival these days but suffice to say the opulence and spaciousness of the villas is quite remarkable ‘in person’ and you will not be disappointed. These are quite old Villas now but they have been very well maintained and have a ‘classic Thai’ feel about them that some of the newer (and some might say ‘flashier’ resorts) can’t match. Banyan Tree pretty well invented the ‘Pool Villa’ concept and this was where it all started. With the Double Pool Villas they wanted to make a statement and it’s one that has stood the test of time. Great little touches are everywhere and you’ve probably read about them here already; putting your name on the Villa, butler on speed dial, the fantastic breakfast at Tre, ice cream in the afternoons, complimentary mini bar (not booze!), daily turndown gifts and more. Ok, if I’m being picky (and I mean really picky) the second pool is frankly a little pointless. The ‘floating bedroom’ concept is spectacular but works even better over the lily ponds of the Spa Sanctuary in my humble opinion. I can see why they did it though, to help naming conventions if nothing else. Also, the privacy afforded by the amount of greenery about the place means that in some cases, the tree canopies can do a great job of filtering out the hot sun. Ideal for those enlightened folk who don’t see the sun as something to bask in all day. Our villa was 920 which overlooked the golf course across the lagoon (a great view) and, with an Easterly outlook saw a beautiful sunrise every morning and sun on the terrace until about midday. Walks on the beach in the afternoon kept our vitamin D levels at maximum. More broadly, Banyan Tree still offer the best Spa offering in the world. Period. Sorry Six Senses. The restaurants were all great too - the Japanese restaurant Tahei probably the standout although Saffron always worth a visit in any BT hotel. Will we return for a fourth visit? Almost certainly and perhaps combine with a trip to the soon to open Banyan Tree Krabi...…
The sanctuary with its private pool villas are out of this world. Once you go inside the sanctuary, it will be hard toi venture out like we did!! The villas are to die for, private pool and massage by the waterfall! There is nothing you can ask for more!. Breakfast was extraordinary and one of a kind. They even provided a cake and gift for my wifes 40th!!
I stayed here for 3d2n with my girlfriend and I had my proposal here in the resort. First, the service is so dedicated and in detail, from check in to every moment of your stay. Then, there are a lot to enjoy in the resort, private pool, jacuzzi, steam, you name it. And the package includes a complimentary massage which is the best massage we had in Phuket during the whole 6-day stay. We even extended it to 1h and 30mins by paying extra. What's more, they are very good to arrange me some proposal surprise which I didn't request nor pay for it. This makes our memory even more completed and unforgettable. Some F&B credit were given to us too. And we can spend it in the resort's restaurants. They are delicious with no doubt. So overall, our stay there was perfect. It is the best choice for couples to have their sweet memory in Phuket.…
From the moment we met Tom our great person that looked after us we had 5 star service. We were upgraded to a 2 bedroom double pool villa. It was stunning and private. We negotiated a good rate to stay an additional two nights. The breakfast was 5 star and the whole resort was amazing. Service with a smile and nothing was too much trouble. Thankyou Tom for your amazing service to the Oldehaver Villa last week.
Our first stay on recommendation from friends and what a treat! Beautiful setting, well appointed units with private pools, friendly staff and away from the general tourist buzz! A variety of restaurants on site, a golf course and local shuttles to surrounding resorts
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