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Novotel Phuket Surin Beach Resort.

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Novotel Phuket Surin Beach Resort.
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989 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Torreveija
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My daughter and I stayed here as part of a Jetstar deal. The friendly staff are awesome and always giving their best. Breakfast buffet was great and the chef will make you an omelette if you prefer. The room was standard and a little bit dated but you get what you pay for. In terms of location I would prefer... More 

Helpful?
Thank Maz1da
Queenstown, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

While staying at the hotel with my wife and two children, 12 and 10 years old, we were looked after at every opportunely. The staff are very friendly and helpful, always greeting you with and kind word and smile. The hotel room was large and well wet out. it was clean and maintained daily. The grounds and pool was also... More 

Helpful?
Thank mcb0nn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

this is second time i book in this hotel the stuff were welcoming and smile every time if i need something they don't late very friendly my child love this hotel .. every thing organize in these hotel

Helpful?
Thank saleh a
Phuket, Thailand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff were welcoming right from when we arrived. Great friendly relaxed service and always there when you needed something. The managers were around to which was nice, checking on guests. Our boys had a great time. 2 pools, multiple slides and big kids club. Mum and dad were sorted too with different bars and good food. They have a... More 

Helpful?
Thank Black_Book_of_Hotels
Bellarine Peninsula, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Changes are obviously underway, rooms were being redecorated during our stay at the Novotel Surin Beach. The top floor room was comfortable and overlooked the pool area. Breakfast catered for many tastes, with a variety of hot and cold choices. Staff and service were the highlights of this stay. Recommend the banana fritters and coconut panna cotta!

Helpful?
Thank Chris L
Boca Raton, Florida
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Great arrival with very friendly staff, especially front desk manager Sarah and her assistant K Earth. We were a family of 11 and certainly not easy to handle. Kids loved the pool and slides. Both Pools are great. Staff is super friendly. Fitness Center is great. Breakfast Area is so so with a lot of food choices for the Chinese... More 

Helpful?
1 Thank RALFBKK
Brisbane Region, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

We stayed 10 nights, the hotel is nice we had a pool suit, but what makes this hotel so good is the staff, from Bum the pool bar attendant to Noi and her full team they made our holiday wonderful, It was our 38th wedding anniversary while we were there and Noi and her team gave us a lovely evening,... More 

Helpful?
1 Thank Mary Ann P
Brisbane Region, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016

My Wife and I spent 10 days here and enjoyed every minute the service was 1st class all the staff where fantastic special thanks to Noi and her team and Jason the chef food was great We felt relaxed and would have to say this is the best Novotel we have stayed in would highly recommend this hotel Out side... More 

Helpful?
1 Thank Frank P
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 19, 2016

Not sure what other Novotel hotels are like but this one was a major disappointment. We'd come here once prior and since the new management stepped in, the changes don't seem at all for the better. The staff still do their job, but barely and certainly nothing more which is evident across the whole hotel. There's no warmth in the... More 

Helpful?
2 Thank Georgina W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2016 via mobile

We spent 5 days at the Novotel Surin Beach and were were totally underwhelmed. The hotel is large and clean but the daily room servicing was hit and miss but the staff were very friendly. Despite being opposite a very beautiful beach, the ocean could not be seen from the front of the hotel thanks to a grotty dirt paddock... More 

Helpful?
1 Thank Linda B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $57 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Thailand
Hotel Style:
#11 On the Beach Hotel in Choeng Thale
#12 Spa Hotel in Choeng Thale
#14 Family Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Luxury Hotel in Choeng Thale
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