We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Phuket Surin Beach Resort.

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Phuket Surin Beach Resort.
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,148 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 857: English reviews
Start your review of Novotel Phuket Surin Beach Resort.
 Click to rate
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank 936lynl
Reviewed 2 days ago NEW

I stayed in this same hotel 2 years ago, when it was a 'Banyan Tree hotel by Hilton'. It was much better then. Overall the hotel level went a bit down since Novotel took over: - the type & level of services offered (breakfast buffet used to be an outsanding feast and became just average, with details like coffee coming...

 Report
Helpful?
Thank SophieRichecoeur
Beausoleil, Monaco
Reviewed 2 days ago NEW

The hotel is located in a nice area of Phuket Island about 40 min drive from the airport. The Surin Beach is definitely one of the most beautiful beaches with great views and only 3 min walk from the hotel. It is a quiet village with some shops and a few restaurants around, it is more suitable for family holiday...

 Report
Helpful?
Thank Jevgeni O
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

We were at the Novotel a week ago.We has 12 nights there. In our experience we had a great time.The staff were great.Except one that was addressed when we were there. Its great for kids as, there are plenty of activities and great pools. The kids tend to run a little wild though, in our experience the parents let them...

 Report
Helpful?
Thank travellingmax86
Brisbane, Australia
Reviewed 6 days ago NEW

Hotel very old, needs to be updated, extremely hot resturant areas and very very average food. Staff have limited language understanding, whilst very polite, the service is really slow. A very hot and uncomfortable hotel, only staying for two nights, whilst traveling from Patong to Krabi, thank goodness. First and last visit to Surin Beach and to this hotel, plenty...

 Report
Helpful?
Thank Brilyn2132
Singapore, Singapore
Reviewed 1 week ago

The hotel is beautiful and comfy, good location, 7-11 and family mart are all nearby, the only downside is all restaurants around Surin beach are costly and tastes just ok. Good to rent a scooter go further,there are many more local food out there.

 Report
Helpful?
Thank ppchung
Reviewed 1 week ago via mobile

If you have children, you must stay in this hotel once. They have activities for kids everyday. Different activities every hour. They also have activities for adults. Pools are enormous and have 2 sliders for kids to play. They also have bar and televisions for live sports at night. You can stay in the hotel all day or you can...

 Report
Helpful?
Thank Pawit R
Melbourne, Australia
Reviewed 1 week ago via mobile

worst hotel ever!!! was heaps better when it was the hilton! was also better when it was the double tree. check in was an absolute nightmare! the staff were very unhelpful. would rather stay in a hostel then joke.

 Report
Helpful?
Thank Green_gold_roo
Hong Kong, China
Reviewed 1 week ago

We stayed in this property for 4 nights. The whole trip was booked thru American Express (flights from BKK and Phuket stay). Too bad for us they didn't arrange the airport transfer, so we checked with the hotel and they offered their limousine service at 3 times the price of the taxi (including the 100 Bahts airport charge). So we...

 Report
Helpful?
Thank gamera06400
Singapore, Singapore
Reviewed 2 weeks ago

We decided to stay here on the advice of friends, and the decision was good for the amount you pay. There are pros and cons to this hotel. Pros - hotel is well suited to family travel with a large number of family rooms. These are like a Suite, with a separate king bed room in one room and then...

 Report
Helpful?
2Thank CraigandSculli
Questions? Get answers from hotel staff and past guests. Ask a question

872 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (697)
Viewed
Pool/Beach Area (124)
Viewed
Room/Suite (108)
Viewed
Bathroom (30)
Viewed
Dining (54)
Viewed
Family/Play Areas (19)
Viewed
View from Room (15)
Viewed
Hotel & Grounds (100)
Viewed
Other (247)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (94)
Viewed
Amenities (5)
Viewed
Deluxe Room (36)
Viewed
Pool (28)
Viewed
Dining (11)
Viewed
The Hotel (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Family/Play Areas (7)
Viewed
Pool/Beach Area (19)
Viewed
Dining (8)
Viewed
Room/Suite (23)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Choeng Thale
0.1 mi away
MANATHAI Surin Phuket
MANATHAI Surin Phuket
#15 of 34 in Choeng Thale
260 reviews
1.0 mi away
Novotel Phuket Kamala Beach
8.6 mi away
Novotel Phuket Karon Beach Resort & Spa
Show Prices
Show Prices
Show Prices
0.0 mi away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
461 reviews
11.5 mi away
Chanalai Garden Resort
Chanalai Garden Resort
#13 of 56 in Kata Beach
969 reviews
6.3 mi away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
5,180 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
Just steps from the crystal waters and white sands of Surin Beach, the Novotel Phuket Surin Beach Resort offers the perfect retreat. Contemporary comfort, a warm welcome and a cool welcome drink on arrival helps make your stay stress-free. Located just 30 minutes drive from Phuket International Airport and 25 minutes from the nightlife and shopping of Patong, you can really make the most of your time in one of Thailand's premier beach resorts. Stay connected from your deluxe room or suite at this resort-style hotel in Phuket thanks to high-speed internet access. Relax in front of the flat-screen TV as you watch a movie, or unwind on your private balcony or terrace. The white sands of Surin Beach are just a short stroll away as is the popular Catch Beach Club. ... more   less 

Additional Information about Novotel Phuket Surin Beach Resort.

Address: 106/27 Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand (Formerly DoubleTree Resort by Hilton, Phuket-Surin Beach)
Location: Thailand > Phuket > Thalang District > Choeng Thale
Price Range: $49 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Surin Beach Resort. 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your Novotel Phuket Surin Beach Resort. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Phuket At Surin Beach Hotel 1234587
Courtyard Hotel Cherngtalay
Phuket Courtyard
Courtyard Surin Beach
Novotel Phuket Surin Beach Resort. Thailand
Hotel Style:
#11 Spa Hotel in Choeng Thale
#13 On the Beach Hotel in Choeng Thale
#14 Romantic Hotel in Choeng Thale
#15 Family Hotel in Choeng Thale
#16 Luxury Hotel in Choeng Thale
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Novotel Phuket Surin Beach Resort. staff and other travelers.
54 questions
Ask a question

See all questions (54)

Questions? Get answers from Novotel Phuket Surin Beach Resort. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are good and the pool may be a little noisy but, not too bad for rooms close to the pool”
travellingmax86, 4 days ago | Read review
“Stay somewhere else”
Brilyn2132, 6 days ago | Read review
“Big room comfortable and very clean”
ppchung, 1 week ago | Read review
“Avoid building 1, garden level because of the foul smell”
  • King + roller bed
  • Hot water pressure (or absence of pressure)
  • Big fridge !
gamera06400, 1 week ago | Read review
“Family Rooms are excellent”
CraigandSculli, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question