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    Novotel Phuket Surin Beach Resort.

    106/27, Moo 3 | Surin Beach, Choeng Thale, Phuket 83110, Thailand
    011 66 76 303 300
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    1/28/2018 1/29/2018
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     36 people are viewing this hotel
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    $386
    $128
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    Traveler (859)
    Room & Suite (204)
    Storyboard
    Overview
    • Excellent43%
    • Very good33%
    • Average17%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “water slides” (109 reviews)
    “double tree” (58 reviews)
    “kids world” (31 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Phuket Surin Beach Resort.
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,280)
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    1 - 5 of 938 reviews

    Reviewed 1 week ago

    Pros Friendly staff Family friendly with adequate activities Nice pool area Convenient location to a lovely beach Cons Low water pressure Inadequate food options at buffet Cold meats at New Year's Eve party Older rooms and bathrooms Mouldy doors in bathroom Water jug that leaked...More

    Review collected in partnership with Accorhotels.com
    Thank JacqSV
    Response from Fraser R, General Manager at Novotel Phuket Surin Beach Resort.Responded 6 days ago

    Dear JacqSV, Thank you for sharing your thoughts on the experience you have been having at our resort on your recent stays. I am delighted to hear how much you enjoyed the best experience at our resort and appreciate your compliment about friendly team members,...More

    Hotel's Favorite
    Reviewed 4 weeks ago via mobile

    Lovely hotel, stayed for 6 nights. We were upgraded to a ground floor pool view - which was fantastic to walk straight out to pool area. Pools and gardens were immaculate. Room was big enough for 3 of us and clean. I loved the Planet...More

    2  Thank Bliss_Me_Out
    Response from Fraser R, General Manager at Novotel Phuket Surin Beach Resort.Responded 4 weeks ago

    Dear valued customer, Thank you so much for sharing your experiences with other travelers on Trip Advisor. We are very happy that you enjoyed your stays at Novotel Phuket Surin as you mention about our nice room, swimming pools, and our lovely/helpful team member. Please...More

    Reviewed 1 week ago via mobile

    Stayed 4 nights and we arrive at 5pm. Still our room was not ready, however the staff handles it very well. He says that they are preparing and do last minutes checks at our room. We were also given drink vouchers at the bar while...More

    Thank QF1WORLD
    Response from Fraser R, General Manager at Novotel Phuket Surin Beach Resort.Responded 6 days ago

    Dear valued customer, Thank you for sharing your wonderful feedback. We love reading that your experience with us was wonderful in every regard, should it be for the facilities and services of the resort, but most importantly for the dedicated attention from our teams. Be...More

    Reviewed 1 week ago

    We occupied 5 rooms - family suite, deluxe rooms and deluxe poolside suite. The rooms whilst supposedly renovated were still dated, bar fridge door fell off and bathroom continued to overflow when showering. difficulty was checking in as the reception desk struggled to communicate and...More

    Thank YvetteFer
    Response from Fraser R, General Manager at Novotel Phuket Surin Beach Resort.Responded 6 days ago

    Dear YvetteFer, Thank you for sharing your experience from your recent stay at our resort. At Novotel, we are dedicated to creating experiences our guests love. We are truly sorry to read that your experience at the resort couldn’t meet your expectations. Please accept our...More

    Reviewed 2 weeks ago via mobile

    Spent four nights here with the family (two girls aged 10 and 12). Very dated and dark rooms, bathrooms had watee damage and looked very run down, beach towels were tainted and had holes in them, breakfast was standard. Decent kids activities and pool area....More

    Thank Susanna P
    Response from Fraser R, General Manager at Novotel Phuket Surin Beach Resort.Responded 1 week ago

    Dear Susanna, It was a great pleasure to have you and your family staying with us and thank you for taking time to share your valuable feedback on your recent stays. At Novotel Phuket Surin, we are dedicated to creating experiences our guests love, we...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Pool
    • Beachfront
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $66 - $213 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Choeng Thale
    • #14 On the Beach Hotel in Choeng Thale
    • #15 Romantic Hotel in Choeng Thale
    • #15 Family Hotel in Choeng Thale
    • #16 Luxury Hotel in Choeng Thale
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 254
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Accorhotels.com, Agoda, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com and Cancelon so you can book your Novotel Phuket Surin Beach Resort. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Phuket >
    • Thalang District >
    • Choeng Thale
    • Also Known As
    • Courtyard Phuket At Surin Beach Hotel 1234587 ,
    • Courtyard Hotel Cherngtalay ,
    • Phuket Courtyard ,
    • Courtyard Surin Beach ,
    • Novotel Phuket Surin Beach Resort. Thailand
    Add Photo Photos
    Traveler (859)
    Room & Suite (204)
    Pool & Beach (202)
    Dining (88)
    Hotel & Grounds (507)
    Family and Play Areas (31)
    Bathroom (30)
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    Ask a question
    Questions & Answers
    jua83
    January 6, 2018|
    AnswerShow all 2 answers
    Response from QF1WORLD | Reviewed this property |
    We stayed at room with direct pool access that have been renovated but its not a suite. I'm sure they have the renovated suite as I was told that our room was in the building thats been renovated. There are plenty of local... More
    1
    Vote
    Angelica S
    December 15, 2017|
    AnswerShow all 3 answers
    Response from 18compo | Reviewed this property |
    towards the back. and on ground level. Your door card will open up the place. above it is the spa balance
    0
    Votes
    toob82
    November 9, 2017|
    AnswerShow all 4 answers
    Response from Gita B | Reviewed this property |
    interconnecting rooms
    0
    Votes
    Room Tips
    "Choose poolside terraces and make sure renovated rooms"
    Read review
    "Plan for maximum 2-3 days"
    Read review
    "Get a Suite if you have older kids like 6 & above."
    Read review
    "Ridiculous Hotel Policy with very poor senior management"
    Read review
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