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JW Marriott Phuket Resort & Spa

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3,224 Reviews from our TripAdvisor Community

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Showing 2,568: English reviews
Phuket, Thailand
1 review
5 of 5 stars Reviewed 2 days ago NEW

Once again, what a fantastic stay. Over the past six years we have loved coming to our home away from home. The staff are fantastic and a lot of them from our first stay, still remain and remember us as though it was yesterday. We have seen some of the staff develop and progress in their careers. In particular, Susie... More 

Helpful?
Thank stephenmilburngibson
London, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful hotel. We were made to feel welcome from the start to the end of our stay. The staff are delightful, friendly and efficient. They could not do more to make me, my husband and son feel happy and comfortable. The hotel is luxurious and clean and the grounds beautiful and a pleasure to walk in. The... More 

Helpful?
Thank Alison R
Berlin, Germany
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I just returned from a week at this wonderful resort. The whole experience exceeded our expectations. Our suite was fantastic and very well serviced. The leadership of the resort was very hands on and visible. The level of service and enthusiasm from the staff really was impressive. For a birthday celebration, we also splurged on a private... More 

Helpful?
Thank Ron H
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Ron H Greetings from JW Marriott Phuket Resort & Spa and thank you very much for taking the time to review us and also for your kind words. We are really happy to learn you enjoyed your week with us. Also thrilled to know that our Room Service/BBQ team, "Job" and "Toto", did make the difference for your birthday... More 

bangkok
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Situated in a quiet part of Phuket, far away from the crowd. It is a fantastic resort, top quality in every respect. We stayed 4 days and had a great time. The rooms are top notch, many very good restaurants to choose from, everything is perfect.

Helpful?
Thank pedro h
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear pedro h Greetings from sunny JW Marriott Phuket Resort & Spa and thank you for your kind review. If this stay was perfect, revisit us - we ensure it would be excellent next time :-). Please do not hesitate to contact us for any further assistance. With best regards, Kunthari Sangchat Director of Rooms More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had a beautiful time in the JW Marriott in Phuket. The accommodations exceeded our expectations and the staff were unbelievably warm and welcoming. We took an amazing cooking class with the hotel which took us to a local market and taught us how to cook authentic Thai recipes with The Great Chef Kong! It offered insight... More 

Helpful?
Thank dijsidwedding
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear dijsidwedding, Congratulations! And thank you for taking the time to write about your experience with us. We are really happy to hear that you enjoy JW Marriott Phuket and thrilled to learn that Chef Kong made the difference in your honeymoon! He is great, isn't he? He is truly our gem with his expertise and passion. He truly cares... More 

Brighton, England, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

beautiful hotel, lovely spacious rooms, comfortable, nothing too much trouble. great facilities, restaurants etc. lots of tropical gardens, space, spa, lovely Right on the beach, however the beach was dirty. lots of debris, bottles, rubbish, which is such a shame... Very expensive to eat and drink - I guess this goes with the 5 star rating, but very different to... More 

Helpful?
Thank Emma G
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Emma G Greetings from JW Marriott Phuket Resort & Spa and thank you for taking the time to write about your experience with us. Your comments definitely enable our future guests to know our hotel's facilities and services. For the beach I do agree during this raining/monsoon season with the strong waves, it gets dirty easily - you are... More 

San Diego CA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

There is nothing more relaxing than laying on the day beds in the lobby bar being served by great servers like Bua, Aui,X Poey! Treat yourself to a flavored mojito... they will keep you coming back Thank you so much for your excellent service!

Helpful?
1 Thank Nettsiebaby
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Nettsiebaby Greetings from sunny Phuket and thank you for your kind review. You sound very relaxed and did enjoy yourself at our lobby bar! Did you have a chance to try our Blue Bar and its signature drink? A must to try during your next trip :-). Hope to see you again soon. Oh...you have to try our pool... More 

Jakarta, Indonesia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Okay before I rant let me just say this resort on its own deserves a 5 star! Excellent excellent excellent! Beautiful rooms (we took the suites hence was very spacious), wonderful staff, the chefs are so wonderful and accomodating. We travelled with a big family of 13 out of which there were two toddlers below 2 years old. Chef Mohan... More 

Helpful?
Thank shareenjethnani
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear shareenjethnani, 13! You must be exhausted. But glad to hear that we could help out, met all expectations and provided all your needs: spacious accommodation, beautiful lobby lounge, varieties of food selections, and experience Chefs! Chef Mohan, Chef Am, and the Chef - Chef Bird are remarkable ones. They are so passionate about food and excellent services and they... More 

Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything in the resort was nice, I would recommend to stay here. Good: -Restaurants (best to plan ahead, make reservations) -location -kids club -good rooms -animal rescue (great!) Tip: I highly recommend to take the Thai cooking classes with Chef Kong (Chef Teeradet Bunrak). He was a great cooking instructor and the trip to the local market was GREAT. Book... More 

Helpful?
Thank Mlsoong
Oriol M, General Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear MIsoong, We are delighted to read in your review that you enjoyed your recent stay at JW Marriott Phuket Resort and Spa. Thank you for all your positive feedback about our restaurants, kids club facilities and Turtle Shelter. Since the opening of the shelter about a year ago, the team of Mai Khao Marine Turtle Foundation have been doing... More 

Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We (myself, wife, & 5 month baby) spend 6 nights in early August 16 at this resort and can honestly say that it was the best hotel resort that we have stayed at in Phuket from many 5* properties that we have visited. The resort is beautifully designed with a quiet & serene ambience and attention to the smallest detail... More 

Helpful?
Thank Paul R
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Paul R Greetings from JW Marriott Phuket Resort & Spa and thank you for taking the time to share about your experience with us. We are glad to hear that you enjoyed our facilities and services. Our associates are committed in providing a memorable stay; our resort are provided and prepared for all guests - as you mentioned, plenty... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $125 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Luxury Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#1 Business Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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