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JW Marriott Phuket Resort & Spa

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3,354 Reviews from our TripAdvisor Community

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Showing 2,663: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Superb view and many activities to do. They also made a special eggless cake for my dad's birthday. The staff was very helpful and nice. Thanks Ms Phone and Yasmin for a special birthday. Would love to visit again.

Helpful?
Thank Priyanka S
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Priyanka S, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and you kind review. Great to hear you enjoyed your stay with us and that our associates made your stay and birthday more memorable. I will pass on your comments to K. Phone and Yasmine. When will you be back> Be well... More 

Louisville, Kentucky
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I took a brief 3 day trip to Phuket for holiday in mid-September of 2016. I booked the JW Marriott with points. I arrived very early (9:45a.m.) so the room wasn't quite ready but they held my bags for me, and called me from the pool once my room was ready. Yaya at the front desk walked me to my... More 

Helpful?
Thank drewhaeffele
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear drewhaeffele, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and you kind review. Great to hear you enjoyed your stay with us and that especially on of our associates made your stay memorable such at K. Yaya. This is really the service that we like to deliver as we always say "... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I had an incredible time here. The best customer service we have ever experienced anywhere. We took the cooking class with Chef Bond and had an amazing time. He was a lot of fun to be around and made the experience quite enjoyable. I recommend this resort to anyone traveling to Phuket. Well worth it.

Helpful?
1 Thank Henry A
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Henry A, Greetings from the JW Marriott Phuket Resort & Spa, WOW thank you for your great review and nice to hear you had a wonderful time with us. Hopefully we have a chance to welcome you back in our resort. Please let us know! Be well Didier Guiaux Assistant Director of Food & Beverage didier.guiaux@marriotthotels.com More 

Nottingham
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 4 days, unfortunately there were 2 days of torrential rain, we were so pleased our room was lovely and large and we could relax and it didn't ruin our stay at all. The staff at this hotel at every area are so friendly and helpful. Breakfast is lovely and has a lot of choice, we aren't... More 

Helpful?
1 Thank Zoe G
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Zoe G, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and you kind review. Indeed it is a shame that you had rain as this is more the Monsoon season of the year. On the other hand I am happy to hear that you enjoyed the our associates which were very helpful... More 

Calgary, Canada
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for a week at this resort and even though it rained most of the time the people here were so gracious and friendly and always had a smile for us. Even some remembered our names and room number even after only being there for a few days. The staff always wanted to make sure we had everything we... More 

Helpful?
1 Thank SandyAM2014
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear SandyAM2014, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and your kind review. Great to hear you enjoyed the resort even in the monsoon period. Indeed it has been raining a lot the last 2 weeks and I would suggest to come back between December - June to really enjoy the full... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Amazing hospitality, lovely spacious rooms and very nice facilities. only downside is that it is very far from the heart of phuket (about 1 hour). however if you want to go and relax in a resort full of activities with minimal going out then i think this is the perfect destination for you.

Helpful?
Thank Luai H
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Luai H, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and your kind review. Indeed the hotel is around 45min away from the nightlife but this is on purpose as the JW Marriott would be the best place to relax and enjoy the facilities. In my opinion I also believe is one... More 

Detroit
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was a beautiful resort with lush gardens and several pools. The staff was extremely friendly and helpful. There was a nice fitness room and several activities offered each day. The beach is incredibly beautiful however, the time of year we were there, we could not swim due to the currents. The location is the only negative as it was... More 

Helpful?
Thank knight303
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear knight303, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your lovely feedback about your overall Resort experience. Nice to read that you fell in love with this beautiful resort with our lush gardens and nice pools. Indeed the Thai hospitality is very warm and wonderful, helpful and... More 

lancashire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are Marriott members and have one week ownership . We go here most years and love it every time we visit. We are hoping to go next march. Every time we go we feel it improves. Not just the resort but surrounding hotels and restraunts . This gives more choice on dining. We love this place. The beach is... More 

Helpful?
Thank maxine c
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear maxine c, Thank you very much for staying at the Marriott Vacation Club and for taking the time to provide us with your wonderful feedback about your overall Resort experience. I guess this lovely place has become you second home away from home, it is a pleasure to know that you are returning every year to your favorite place.... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

We are back for our second visit this year. A great hotel for Families, Couples, kids. It is big enough with 3 pools and 6 restaurants catering for all cuisines and 5 star service. Nice and close to Phuket Airport, wonderful spa run by Linda Overman and large grounds with lots of beautiful gardens.

Helpful?
Thank donbconway
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear donbconway, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your great feedback about your overall Resort experience. Nice to read that you enjoyed your Holidays and that you had a lovely 3 weeks testing all the culinary highlights, going to the Pools, relaxing on the beautiful grounds... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We went to Ginja last night. We had the special which was a whole sea bass. We also had a black crab stir fry , a duck curry and a chicken and cashew dish. All were absolutely superb especially the sea bass. My friend asked the chef for the recipe for the sauce on the fish and he very proudly... More 

Helpful?
2 Thank Eileen C
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear Eileen C, Thank you very much for staying at the JW Marriott Phuket and for taking the time to provide us with your great feedback about your overall Ginja Restaurant experience. It is wonderful to read that you had a really superb culinary and service experience at the Ginja Restaurant, indeed Chef Tam is a lovely asset to our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $134 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 On the Beach Hotel in Mai Khao
#1 Luxury Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#1 Business Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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