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JW Marriott Phuket Resort & Spa

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231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
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3,103 Reviews from our TripAdvisor Community

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Showing 2,483: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent! I have only been here a few hours and as a single person it is wonderful to see such beauty and enjoy it. The staff here is excellent particularly Poi Yao. She is wonderful. So, book your ticket to Phuket and stay at the JW Marriott and Spa!

Helpful?
Thank Adah W
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the hotel from 8th July to 13th July 2016. We were a family of 4. Kids are 14 yrs & 15 yrs. It is noteworthy to say the stay was fantastic and the staff made sure we were comfortable. Hotel services were top notch. All the staff we interacted were so helpful. So JW Marriott Phuket -... More 

Helpful?
Thank Mahesh D
Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our Son and Daughter-in-Love had their wedding at the JW. The facility is beautiful and our room was awesome! Great amenities and dining choices! We really enjoyed the Marriott Cafe with our favorite chef, Sharah, at the omelet bar! She always welcomed us by name with a big smile and her culinary skills are phenomenal! If you go you must... More 

Helpful?
Thank ericdeb2016
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear ericdeb2016, Greetings from sunny JW Marriott Phuket Resort & Spa and thank your so much for your kind words. Trust your guests enjoyed our facilities, services, and the wedding as well. Chef Sharah does really make a difference with her expertise and passion. She truly cares and it shows. Rest assured we will pass your words to her. Thank... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Amazing views and the best customer service I have ever experienced. My wife and I came here for our honeymoon. We both highly recommend the "Honeymoon Bliss" package which comes with breakfast everyday, one couples massage and a really nice dinner. After a long day of traveling from the US, we were so happy to arrive at the JW Marriott... More 

Helpful?
Thank Chris C
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Chris C, Greetings from sunny JW Marriott Phuket Resort & Spa and thank you so much for taking the time to write about your experience with us. We are really happy to hear that you enjoyed our Resort and services. Our associates are committed in providing a memorable stay and we thrilled to learn that we made the difference... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an AMAZING family holiday at the JW Marriott Phuket (2 adults, 4 children) but the absolute BEST part was the cooking school with Chef Kong. The food was sublime and he was such a great teacher. We now have skills to take home to remind us of our time in Thailand!!! It was a highlight of the trip... More 

Helpful?
1 Thank A TripAdvisor Member
janine_gerlich, Director of Food and Beverage at JW Marriott Phuket Resort & Spa, responded to this review

Dear JW Marriott Guest, Thank you very much for staying at the at the JW Marriott Phuket and for taking the time to provide us with your amazing feedback about your overall Resort experience Indeed, our Cooking School is a must see and for sure everyone should participate in taken some classes while visiting our wonderful Resort. I'm very happy... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was amazing. Close to the airport. Excellent, friendly, and attentive staff. Adaman Grill: great food! Waiter Pinky and manager Susie were so wonderful! They went above and beyond for us- ordering a traditional Thai dessert for us that was only on the room service menu! Went in rainy season so swimming in the ocean was advised against. Will most... More 

Helpful?
Thank Shannon S
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Shannon S Greetings from JW Marriott Phuket Resort & Spa and thank you for staying with us recently. Your kind review is highly appreciated. Our associates are committed in providing a memorable stay and service to our guests and I am proud that we managed to meet your expectation. You can be certain that we will pass your words... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are looking forward to our return visit coming up soon. Our last visit was in April, 2015. This time we feel we know the surroundings better and can enjoy things just that much more. A few favorites from our last visit were the pool, outdoor lobby with reflecting pool and fire show, beach massages, nearby restaurants at Turtle Village,... More 

Helpful?
1 Thank Don K
Kunthari, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Don K, Greetings from JW Marriot Phuket Resort & Spa and thank you for staying with us recently. Your kind review is highly appreciated and glad to hear all your needs were fulfilled and you had a great time with us. Hope to see you again soon, next year? Should you require anything that would add to your next... More 

Worcestershire, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From a long haul journey, arriving to the Marriot was like walking into paradise. Upon arrival you're greeted by amazing friendly and helpful staff offering you a cool drink and a welcome bracelet. Our room wasn't ready however this wasnt a problem as we sat in the gorgeous waiting area looking over the water features. We were shown to our... More 

Helpful?
Thank 1joe1p2
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear 1joe1p2, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and your kind review. Great to hear you enjoyed your stay and 1 days is indeed way to short. Hope you enjoy your travels in Thailand and let us know when you are planning to come back. Didier Guiaux Assistant Director of Food... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

its my great experience and awesome stay in this hotel ,the location and the hotel staffs really touched my heart.starting my day with the lovely breakfast with helpful staff around.i miss those oceanic view in the evening and the bike ride.

Helpful?
Thank adriny96
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear adriny96, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and your kind review. Love to hear that we were able to touch your heart as this is really what Thailand stands for. The country of " Smiles". When will you be back? Didier Guiaux Assistant Director of Food & Beverage didier.guiaux@marriotthotels.com More 

Sydney, Australia
Level Contributor
6 reviews
4 of 5 stars Reviewed 6 days ago NEW

We were at the Marriott for just under 2 weeks and the whole family enjoyed the hotel - everyone loved the breakfast buffet under the watchful eye of Chef Bird and his team - they did everything they could to give us what we wanted. The rooms were excellent and the room staff very attentive - the children loved the... More 

Helpful?
Thank 66sue107
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear 66sue107, Greetings from the JW Marriott Phuket Resort & Spa, Thank you for staying with us and your kind review. Great to hear you had a good time with us. Shame that you had a bit more rain as now the last 6-7 days has been good. Hopefully we have a chance to welcome you back and that then... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $133 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#2 Spa Hotel in Mai Khao
#2 On the Beach Hotel in Mai Khao
#2 Luxury Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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