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JW Marriott Phuket Resort & Spa

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JW Marriott Phuket Resort & Spa
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3,503 Reviews from our TripAdvisor Community

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Showing 2,771: English reviews
1 review
Reviewed yesterday NEW via mobile

The level of service at the JW Marriott has been absolutely stellar. From check in throughout the entire stay. In particular Tou and Mild at the Out Of The Blue Bar have been the best hosts. Tou is extremely personable and remembered our favorite foods and beverages from a prior visit. And to top it off our ocean front suite... More 

Helpful?
Thank Tashna-Loy N. D
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
Reviewed yesterday NEW

The yoga teacer Yin is one of the best I have met and I have done yoga for some years. Her personality is so humble, she is beautiful in and out. She really made my visit glorious. Namaste The villa was great. Food is unbelievable particularly the breakfast. The resort is heaven all together, there is no reason to go... More 

Helpful?
Thank ropsila
tokyo
2 reviews
Reviewed 2 days ago NEW

I was here for a volunteer work, and we had a dinner with the team. Two of us joining the dinner just got married. At this restaurant I saw someone I knew from my previous visits, Mr. Jay, and casually greeted and introduced the couple. He and his team amazingly organised a surprise for them, and I was also very... More 

Helpful?
Thank rtwrisingm00n
Level Contributor
2 reviews
Reviewed 2 days ago NEW

The service, the property, the people. A truly wonderful experience for our family. From the moment you arrive, the staff couldn't be friendlier. As NYers who travel regularly, we can be a critical "crew", but the Thai people are so friendly and welcoming, it help make this trip a special one.

Helpful?
Thank Harris B
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Harris B, Thank you very much for your kind comments and choosing us to stay while in Phuket. We are really glad to hear you enjoyed the resort and our Thai hospitalities. We aim to offer genuine services and so thrilled to learn that we were able to exceed your expectations and made your holidays the amazing one! Hopefully... More 

Mumbai (Bombay), India
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed for over a week and loved my time there. Great rooms,simply awesome hospitality and tried out all the restaurants there. Must say the food is exceptional here. Perfect to stay there during August-september thanks to the good weather

Helpful?
Thank sanz77
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear sanz77, Greetings from JW Marriott Phuket Resort & Spa and thank you very much for taking the time to write about your experience with us. We hope to have you visiting us again and please do not hesitate to let me know if there is anything I can do to help. With best regards and Have a nice weekend!... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We beautiful two bedroom villa with a jungle like view - birds jumping on the table looking for treats! I am an avid tennis player, and the Pro, Nash is an awesome instructor that really hones in on your game and gives slight adjustments that can elevate your game!! I can't wait to go home and beat the people I... More 

Helpful?
Thank Cindy H
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Cindy H, Greetings from JW Marriott Phuket Resort & Spa and thank you for your kind review. We are really happy to hear that you enjoyed our facilities and services. And yes - could not agree more about Nash - our true gem! With his expertise and passion, it shows that he truly cares. You can be certain we... More 

Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

Far from phuket city but Nice place to be holiday with family as inside got everythings:) we try Italian restaurant very very good. Anyway my son enjoy to play football by beach that they provide for kids:) of course if we go phuket and we will go visit again

Helpful?
Thank Fais583
Kunthari, Director of Rooms at JW Marriott Phuket Resort & Spa, responded to this review

Dear Fais583, Greetings from JW Marriott Phuket Resort & Spa and have your tried our Kabuki - Japanese restaurant and our Andaman Grill...they are also great! If not, you have to try it next time :-). Also thank you for your kind words for the review. Once you plan for your next visit, please do not hesitate to contact me.... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

We spent about a week at the resort and it had enough activities to keep someone like me (who can't sit still) occupied but also provided ample opportunity for someone like my husband to relax and plow through 5 books. One major highlight was our cooking class with Chef Kong at the Ginja Taste restaurant. We ended up being the... More 

Helpful?
Thank Annette L
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Annette L, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. Great to hear you enjoyed our time and that we were able to offer enough different activities to keep you occupied :-) The cooking class with Chef Kong is indeed one of the highlights in the hotel. I... More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed at the Marriott vacation resort which is part of the main hotel and right next door, it was amazing! Can't fault the hotel at all, the staff are friendly and welcoming. We stayed in the apartment/villas which have their own private pool and are reasonably priced and good for a large family. There's lots to do in the... More 

Helpful?
Thank londoner882014
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear londoner882014, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. I am glad to hear you enjoyed all the facilities in our resort including the Thai Cooking Class. Please let us know if you are ever planning to come back Be well Didier Guiaux Assistant Director of Food &... More 

Malaysia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW via mobile

The whole family holiday experience was a complete success. The difference that made the difference was Yasmine and her team. We will be back for sure. Overall, a very good experience throughout and all my family from England, Germany and Malaysia received full hospitality

Helpful?
Thank Raj C
DidierGuiaux, Manager at JW Marriott Phuket Resort & Spa, responded to this review

Dear Raj C, Greetings from the JW Marriott Phuket Resort & Spa Thank you for staying with us and for your review. Great to hear you enjoyed your stay with the whole family and that especially Yasmine her team made a difference to make it even better. When will you be back? Be well Didier Guiaux Assistant Director of Food... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Spa
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Food & drink at the hotel
Siam Deli
Siam Deli
Cuisines: Cafe, Asian, Thai, Delicatessen
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, the resort comprises 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 

Additional Information about JW Marriott Phuket Resort & Spa

Address: 231 Moo 3 | Mai Khao Beach, Mai Khao, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Mai Khao
Price Range: $143 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Reservation Options:
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao
Hotel Style:
#1 Business Hotel in Mai Khao
#1 On the Beach Hotel in Mai Khao
#1 Spa Hotel in Mai Khao
#1 Luxury Hotel in Mai Khao
#1 Top resorts Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Phuket Resort & Spa staff and other travelers.
155 questions
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Questions? Get answers from JW Marriott Phuket Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a high floor with a nice view, that way you won't have anyone above you making noise”
 of 5 bubbles O3675VGcindyh, 4 days ago | Read review
“Rooms near the North Pool are best for travellers without children (kid free pool)”
 of 5 bubbles Admin44, 6 days ago | Read review
“Suggest a room on the ground floor close to one of the many pools”
  • View from terrace to bathroom
  • Private terrace and straight walk to pool
 of 5 bubbles johnjH5991RP, 1 week ago | Read review
“great facilities and educative center for Kids for turtles.”
 of 5 bubbles abueli7, 2 weeks ago | Read review
“Rooms on the first floor have a bigger terrace, but rooms on 2nd and 3rd floor have a better view.”
 of 5 bubbles Klaus_und_Elke, 2 weeks ago | Read review
5 of 5
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