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Grand West Sands Resort & Villas Phuket

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Traveler (1772)
Room & Suite (755)
Pool & Beach (235)
Overview
  • Excellent38%
  • Very good29%
  • Average17%
  • Poor9%
  • Terrible7%
Travelers talk about
“water park”(244 reviews)
“splash jungle”(95 reviews)
“sunset breeze”(35 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
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Reviews (1,388)
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931 results
Traveler rating
321
256
167
102
85
Traveler type
Time of year
LanguageEnglish
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321
256
167
102
85
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All reviewswater parksplash junglesunset breezethe club loungethe penthousesunset restaurantfree entryclose to the airportdeluxe family residencered mangoluxury bedroombuggy drivershotel guestskids clubfamily holidayegg stationitalian restaurant
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1 - 5 of 931 reviews
Reviewed 6 days ago via mobile

I love this resort, the villas are superb. Restaurant food is excellent. They have very good and helpful staff at the beach bar. Aut, Tang, and Fung took good care of us. At the clubhouse,,, Lee, was so helpful and his an excellent staff. This...More

1  Thank hazelp657
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 4 days ago

Dear Guest, We were delighted to be the host for the holidays you recently spent at Grand West Sands Phuket and appreciate the feedback you wrote on you experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared...More

Reviewed 6 days ago via mobile

Very nice drink , amazing time at Pool bar with friendly staff and helpful " Tang " She made great cocktail. and another one Pop, come to deliver food at pool bar , Tang and Pop was there as usual serving to day has rainy...More

1  Thank Joelle Q
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 4 days ago

Dear Guest, We were delighted to be the host for the holidays you recently spent at Grand West Sands Phuket and appreciate the feedback you wrote on you experience. I am particularly happy to read of your entire satisfaction throughout your stay, I have shared...More

Reviewed 6 days ago via mobile

I and my friends really enjoyed our stay here lastweek.. It was full of fun specially the splash island, the pools and the beaches. The best part for us are the affordable Breakfast and Dinner buffet with amazing foods... We are very thankful to Ms....More

1  Thank GeorgiaWilson1987
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 4 days ago

Dear Guest, We appreciate your patronage on your recent stay at Grand West Sands Phuket and for posting your impressions on your experience. Reading your good comment is giving us reassurance on our performance, we all appreciate the recognition you gave. We are looking forward...More

Reviewed 1 week ago via mobile

Really enjoyed our family time at the resort. Initially had a problem with a big group at the hotel but they rectified the problem quickly. The hotel has very friendly staff. Sid and his team in the restaurant are amazing - always on hand to...More

1  Thank H6968GQneilb
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 4 days ago

Dear Guest, Thank you for your kind feedback and it is appreciated to read your opinion here on Tripadvisor as well about your stay with us and that we were able to make such a positive impression. I will share your comment gladly with my...More

Reviewed 2 weeks ago

I would love to give this place a positive rating based solely on the excellence of most of their staff. Unfortunately, they are let down by the property and just too much was wrong with our stay for me to recommend this place to anyone....More

1  Thank Bevan W
Response from Manish P, Hotel Manager at Grand West Sands Resort & Villas PhuketResponded 1 week ago

Dear Guest, We were delighted to be the host for the holidays you recently spent at Grand West Sands Phuket and appreciate the feedback you wrote on your experience. I am sorry to read the despite a general level of satisfaction you felt dissatisfied in...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$67 - $430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Park View Hotel in Mai Khao
#3 Family Resort Hotel in Mai Khao
#4 Business Hotel in Mai Khao
#5 Family Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
#11 Great View Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$67 - $430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Park View Hotel in Mai Khao
#3 Family Resort Hotel in Mai Khao
#4 Business Hotel in Mai Khao
#5 Family Hotel in Mai Khao
#9 Luxury Hotel in Mai Khao
#11 Great View Hotel in Mai Khao
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1772)
Room & Suite (755)
Pool & Beach (235)
Dining (105)
Family and Play Areas (101)
Amenities (67)
Questions & Answers
Ask a question
August 17, 2018|
AnswerShow all 3 answers
Response from Pengelly_tribe | Reviewed this property |
Hi, there is a discount for guests, ask and book at the reception, I think it totals about 450 Thai baht.
0
Votes
Eva S
August 14, 2018|
AnswerShow all 3 answers
Response from Pengelly_tribe | Reviewed this property |
Hi, the hotel charges 1000 baht, which is more expensive than taxis, but for ease the wait in an area which is really easy to find, signage is clear, and the hotel transfers know where to go. We found it worth it when flying... More
0
Votes
Andrew S
July 24, 2018|
Answer
Response from DavideHongKong_China | Reviewed this property |
Yes. But as a hotel guest you van enjoy 50% discount
-1
Votes
Room Tips
"Top floor is very noisy, building 7 seems newer than building 9"
Read review
"Penthouse suites are absolutely fantastic with lots of additional bonuses with The Club. Well worth it"
Read review
"Deluxe room"
Read review
"Luxury villas is a dreem really waw"
Read review
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