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Renaissance Phuket Resort & Spa

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555, Moo 3, Talang, Mai Khao, Phuket 83110 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5761)
Room & Suite (980)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Phuket Resort & Spa
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 22 hotels in Mai Khao
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Nestled amidst tropical gardens, the chic boutique-like Renaissance Phuket Resort & Spa, a Marriott Luxury & Lifestyle Hotel, offers privacy and is only 15 minutes leisurely drive from Phuket International Airport. Our Phuket, Thailand resort's location is ideally adjacent to beautiful Sirinath Marine National Park, as well, providing the chance to completely enjoy the magic of our island. We offer 22 Pool Villas and 4 Ocean Front Pool Villas with private pool and large patio, 4 One Bedroom Suites and 150 Deluxe Rooms. Two outdoor swimming pools, Quan Spa with eight treatment rooms, 6 event venues, steam rooms, outdoor massage sala, fitness centre, bike rides, cooking school, diving lessons, Kid's world and children's pavilion with indoor recreation area and outdoor pool all delight travelers to Thailand. Golf is available nearby, and for your gastronomical journey, our hotel offers an all-day restaurant with fresh ingredients - our signature Loca Vore, Takieng - Thai Restaurant. We also provide The Lounge, Doppio for gourmet deli with coffee and tea leaf bar and Sand Box at Mai Khao beachfront serving international cuisine during the day and BBQ at night.
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Room & Suite (980)980
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Bicycles available
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Russian, Thai
Hotel links
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Location

Full view
52Somewhat walkable
Grade: 52 out of 100
31Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
4,246Reviews328Q+A100Room tips
Traveler rating
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Popular mentions
Erick T wrote a review Jan 15
Bangkok, Thailand265 contributions126 helpful votes
Exceptional Service Excellent Facilities This review is based on a week- long staycation as part of a longer holiday experience in Phuket. Since so many reviews provide more of an overall perspective I’ll focus this review on the following: Service and Facilities. While I usually expect Thai hotels to provide exemplary service, the Phuket Renaissance staff far exceeded my expectations and prior experiences at Marriott properties. The key for me was the authentic interactions. You can tell when a staff member is putting on a fake persona ( just visit most chain hotels in USA😩). But on this property staff members were truly interested in conversations and more importantly, focused on ensuring your needs were met. Obviously this property’s leadership team had done an outstanding job setting a positive climate which results in a high level consistent service across departments. It has been a pleasure getting to know the staff here and I look forward to sharing this experience with many friends post Covid. The second area I’ll review is the facilities. While on holiday I still enjoy time for fitness and the Renaissance fitness center was the perfect place for a solid workout. The equipment is Life Fitness and appears new. Plenty of machines to use and a range of free weights to compliment your routine. There’s also plenty of cardio options AND the staff offer free daily classes. I took the early morning ab/stretching class with Kuhn Leem and while it was tough; he also made it fun. I strongly recommend this young man as a PT and will schefule private trainings next visit. The property also offers bikes to cycle around the property but you can also go outside the hotel and explore the local area. There’s about a 3 km ride around a very beautiful lake filled with nature. It’s a great early morning ride. The other option is a jog or walk in the expansive beach. I suggest early morning or evenings at sunset. Spectacular. I also got in a couple fitness massages at the spa. This is another beautiful part of the resort and the mood is all about relaxation and calmness. The herbal tea after the sessions at the fish pond was incredible. Let me conclude my a review of my room: Garden pool villa. Talk about serenity and privacy. Huge space with a very comfortable bed and string shower. The wifi works consistently throughout the property and there are plenty of outlets for your devices. So - if you’re looking to escape the madness of Covid or of daily life - then the Renaissance Phuket is your choice. Trust me when I tell you that you’ll be glad you did so.
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Date of stay: January 2021Trip type: Traveled solo
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Napinan L wrote a review Jan 13
2 contributions
ตั้งใจว่าจะเจอสิ่งดีๆ เมื่อเลือกเเล้วที่จะมาพักที่ Renaissance Phuket resort & spa ได้ห้อง 329 สิ่งที่เจอคือ อย่างเเรก Rain shower ใช้ไม่ได้ ไม่มีนํ้าออกมา เเต่ยิ่งกว่านั้นคือ ***** เมื่อเปิดผ้าคลุมเตียงออกมา ผ้าปูที่นอนเปื้อนมีคราบสกปรกอาจเป็นคราบประจำเดือนหรือรอยคราบอุจจาระของคนพักคนก่อน เเล้วยังส่งกลิ่นด้วย เเล้วเมื่อเปิดออกดูอีกชั้น เจอชัดเจนขึ้น สกปรกสุดๆ ช่วงนี้สถานการณ์แบบนี้ นี่หรือคือ การรักษามาตรฐานสุขอนามัยของโรงแรม Renaissance Phuket ตอนนั้นเที่ยงคืนครึ่งเเล้ว เลยไม่ได้ย้ายห้อง พนักงานมาเปลี่ยนให้ใหม่ เเต่เราก้อนอนไม่หลับเลยทั้งคืนเพราะความรู้สึกมันเเย่ๆมากมาก เช้ามาเลยคุยกับพนักงานระดับ manager ผู้หญิงคนหนึ่ง พูดจาเเย่มาก มีช่วงที่สั่งให้เราไม่ต้องพูดเเต่ต้องฟังเขา เขาบอกว่า คิดว่าเเม่บ้านทําให้สะอาดขึ้นเเล้ว น่าจะพักได้ นี่หรือคือความคิดของระดับ manager เเล้วยังบอกว่าการที่เขาให้ check out late ได้ถือเป็น compensate เเล้ว ( ทั้งๆที่เรามา check in ก้อเกือบหกโมงเย็นเเล้ว ) พูดจาเเย่มากกับลูกค้า และ ไม่มีความเเคร์อะไรลูกค้าเลย สุดท้ายให้ทดเเทนเป็นเเค่คูปองหนึ่งพันให้ใช้ในโรงแรม ซึ่งมันทดแทนไม่ได้กับความรู้สึกที่เสียไปเมื่อเจอสิ่งสกปรกสุดๆแบบนี้ ไอระเหยที่เข้ามาทางจมูกอีกด้วย เเละการพูดเเบบไม่ให้เกียรติลูกค้าเลย เรื่องจริงที่อยากส่งต่อ ไม่อยากให้ใครเจอเเบบนี้ค่ะ Terrible problem solving First time and last time at Renaissance Phuket.
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Date of stay: January 2021
Value
Cleanliness
Service
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Response from Brad Edman, General Manager at Renaissance Phuket Resort & Spa
Responded 3 days ago
Good morning Congratulations on your first review on TripAdvisor. It was my pleasure meeting you during your short stay. The safety, hygiene and cleanliness standards for all our associates and guests is our number one priority. I would like to assure you that the rain shower was in good working order and that all linen was fresh and clean on your arrival. This is as per our discussion when I met, and also based on the discussion with a number of our managers that also met you. At all times, our duty is to provide a great resort stay for all our guests and we are sorry that you felt we did not deliver on this occasion. regards Brad
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Patty C wrote a review Jan 8
Canada12 contributions4 helpful votes
We loved our time at this hotel. It is very peaceful and designed with tranquility in mind. The kids club is fabulous with a mini kids water splash park behind it with lovely pool chairs for lounging while your kids play. The Sandbox restaurant had delicious food and the infinity pool and beach are perfection! The Manager (Roxanne) was very friendly and helpful! We left feeling relaxed and happy with our stay. Breakfast is SUPERB the restaurant is stunning! Great job Renaissance your standard of service is outstanding!
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Brad Edman, General Manager at Renaissance Phuket Resort & Spa
Responded 1 week ago
Good morning from Renaissance Phuket Resort & Spa We really appreciate your review and thank you for staying with us. We are delighted to hear that you enjoyed the resorts design, the kids club and the overall kids experience. The breakfast is known as the best on the island, so we really appreciate your comments and I will be sure to share with the team. We will also recognize Khun Roxanne for taking such great care of you. We look forward to welcoming you back again very soon. cheers Brad General Manager and Multi Property Vice President- Marriott International Phuket
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Ax Neu wrote a review Jan 5
4 contributions
The design of the hotel is great. Rooms are elegant. I like the modern touch combined with great green architecture. My kids loved the breakfast buffet. I agree it has a wonderful selection of different foods incl. ice cream. Great value for money. We definitely come back.
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Date of stay: January 2021Trip type: Traveled with family
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Response from Brad Edman, General Manager at Renaissance Phuket Resort & Spa
Responded 2 weeks ago
Good morning from Renaissance Phuket Wow…we love reading your review! Thank you for staying with us here on the beautiful Mai Khao Beach and in Phuket’s most chilled national park. Ice cream at breakfast is a must, especially for the big kids, as is the new range of curries. Today is the southern crab curry and it’s super tasty! We look forward to welcoming you back again very soon and I will be sure to see you at the ice cream counter at breakfast! cheers Brad General Manager and Multi Property Vice President- Marriott International Phuket
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Jitmas wrote a review Dec 2020
Bangkok, Thailand19 contributions1 helpful vote
+1
Clean room (very good maintenance), comfortable bed which is i love it😘, lovely nice beach that can be jogging along the beach 6-10 km or longer without any obstruction from another hotel or community. Don’t miss Breakfast here I would say excellence! A lot Coffee menu you can choose and all recommended😋 importance thing is amazing staff here very nice, professional and very responsive to our need love to talk them. (Special thank for Anucha, he did a great job for taking care all customers during breakfast)
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Brad Edman, General Manager at Renaissance Phuket Resort & Spa
Responded 2 weeks ago
Good morning from Renaissance Phuket Resort Thank you for your review and for staying with us here in the beautiful Mai Khao national park. We are delighted to read all your fantastic comments and feedback, especially about the breakfast experience which is known as the best breakfast on the island. We will be sure to recognize Khun Anucha on taking such amazing care of you8 during your stay with us. We look forward to welcoming you back again very soon. Happy Holidays! cheers Brad General Manager and Multi Property Vice President- Marriott International Phuket
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PRICE RANGE
$126 - $356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance phuket resort and spa, renaissance phuket hotel mai khao
LOCATION
ThailandPhuketThalang DistrictMai Khao
NUMBER OF ROOMS
180
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Frequently Asked Questions about Renaissance Phuket Resort & Spa
Which popular attractions are close to Renaissance Phuket Resort & Spa?
Nearby attractions include Mai Khao Beach (0.1 miles).
What are some of the property amenities at Renaissance Phuket Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Renaissance Phuket Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Renaissance Phuket Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Renaissance Phuket Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Phuket Resort & Spa?
Conveniently located restaurants include Takieng Thai Restaurant, Rim Nam Pool Bar, and JW Cafe.
Are there opportunities to exercise at Renaissance Phuket Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Renaissance Phuket Resort & Spa have an airport shuttle?
Yes, Renaissance Phuket Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Renaissance Phuket Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Phuket Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Phuket Resort & Spa?
The staff speaks multiple languages, including English, Russian, and Thai.