Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#25 of 30 hotels in Playa de Muro
Location
4.3
Cleanliness
3.9
Service
4.0
Value
3.8
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The AluaSun Continental Park Hotel & Apartments, one of our aparthotels in Mallorca, is located 100 metres from the sea and a step away from s'Albufera de Mallorca natural park. In our renovated facilities you will find all the necessary amenities to make your trip to Mallorca with children turn into a memory for the whole family.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
AluaSun Continental Park Hotel & Apartments is commended for its friendly and efficient service, despite rare mentions of disorganization. The hotel's cleanliness earns high praise, contributing to a well-maintained environment. While some guests find the rooms noisy and question their comfort, the tidiness and views are often appreciated.
Its location is a highlight, offering easy access to beaches and local attractions, though road noise can be a concern. The hotel's value receives mixed reviews, as does the range of amenities, which include a clean pool area and beach proximity, yet some guests point out the pool's temperature and noise. The vibrant atmosphere, complete with daily music and entertainment, is a draw for many, although it may be too boisterous for some.
Location
Convenient
Atmosphere
Lively
Rooms
Basic
Value
Economical
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Great points - Right near the beach and if you walked a little you'd reach some other busy areas Extremely clean everywhere, rooms immaculate Lots of food on offer for all Really friendly and happy staff all happy to help Lots of outside space to sit and lounge Not too far from the airport Gym was available and well equipped Lots of excursions available Fab WIFI everywhere even far corner of the pool area Small area for all inclusive people by the pool where drinks were on offer
Other points - I was 'all inclusive' but it felt like this only really added the bonus of drinks as it seemed as though everybody had 3 meals included? Unsure but felt like you could just walk in off the street! I don't know if the all inclusive aspect was worth it in my opinion It might be kind of the 'off season' so there weren't many things going on, saw darts outside one of the days The swimming pool was closed I assume due to COVID The hotel is populated with A LOT of older people, 50+. So if you are looking for a buzzing young vibe, or even 30+ vibe, this isn't for you. It is really chill and great for a lazy vibe but if you want big time socialising and a party atmosphere, you're most likely not going to get it here. TV channels pretty naff, glad I had my laptop! Cocktails were from a machine and very low alcohol Snacks for all inclusive - fruit and meat sandwich?
Read more
Date of stay: April 2022
Value
Rooms
Service
Room Tip:Â Room overlooking pool got sun in the morning only
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Jul 7, 2022
Estimados Clientes, Muchas gracias por sus comentarios. Esperamos volver a verlos pronto y que disfruten de su estancia de nuevo en nuestro hotel. El equipo Alua Continental Park
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall we really enjoyed our stay here. The reception, entertainment and restaurant staff are fantastic, all friendly, work hard and helpful.
The rooms are really small but beds are comfortable . There was a kettle in the room but no cups, milk, tea bags or coffee to enable you to use the kettle.
There are no English channels on the tv, mainly German channels. This wasn’t a problem for us though.
Bath towels are poor quality but changed regularly. Balcony floor was never swept and the floor under the beds was thick with dust but overall cleanliness was ok.
It’s clear the hotel is making an effort to try and improve the food. There is a separate salad bar and separate vegetable station that allows people to avoid food being contaminated by meat dishes. There is the odd gluten free dish but no ingredients are listed identifying potential allergens eg contains dairy or contains nuts etc. you will struggle if you have dietary requirements, there are two vegetarians and one vegan in our party. Meals consisted mostly of salad, bread and chips but this is consistent with majority all inclusive hotels in Mallorca.
Location of hotel is brilliant. Only a few minutes walk to beautiful playa de Muro.
There is only one small pool at the hotel but it was never crowded and never difficult to get a sun bed , no matter what time of day you arrived at the pool.
We would definitely return to this hotel but maybe not go all inclusive.
Sea view rooms are over the pool and evening entertainment stage. This wasn’t a problem for us as entertainment finished at 23:00
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Aug 10, 2023
Dear customers, We are sorry for the inconvenience. Thanks to your comments, we will have the opportunity to improve our services. The Alua Continental Park team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Just got back from a 1wk holiday with this hotel. The hotel itself was amazing and sparkling clean. My room was very clean & towels changed everyday and they were lovely and soft not like some reviews saying they were old and ruff mine were like new. I was in room 219 facing the pool. I went half board, breakfast had lots of choice which was good but the only downfall was the evening meals choice was not very good I found the rice and certain things was overpowered with garlic or had to much creamy sauce on the meats and some didn’t look good to even try so sadly I hardly ate there in the evenings that’s my only complaint. Entertainment was really good Spanish dancers/ acrobats etc. There are safes in the rooms but you have to pay to use them but I was happy with that. Your literally 5mins to the beach and it was beautiful with soft golden sand (Tip) when you reach beach go to your right water is so much clearer and not so crowded. Buses are outside the hotel on other side of road beachside that takes you to lots of other places..so always somewhere to go and adventure out..port d’Alcudia is a must really beautiful place to visit and take photos! There is a pool at hotel but never used it as I’m a beach girl so can’t comment on the day routine there but looked ok and clean. The staff at reception was so lovely and very helpful always smiling and nothing was too much trouble. When you sadly go home there is a shower room you can use and reception will give you towels. I still think this hotel is a 4* after other reviews said it should be 3* they just need to change the dinners then it will be perfect. Thank you for having me Aluasun Continental Park I really loved my stay with you.
Read more
Date of stay: September 2023Trip type: Traveled solo
Room Tip: Use Credit Card on bus it’s cheaper & tap out when you get off. Do the Island Tour Excursion ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Sep 14, 2023
Dear Guests, Thank you very much for your comments. We hope to see you soon and enjoy your holidays in our Hotel. The Alua Continental Park team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great holiday here as a family. We stayed all inclusive and what was included went way above our expectations.
We were a large group of a variety of ages from 9 months old to 75 years and all of us had a great stay.
The staff were the highlight, as they were all so friendly and helpful. Reception were so patient with us trying to check in 11 people into 4 rooms and were always happy to help. The activity staff are full of energy and really entertaining and the food/bar staff were friendly.
The food was great, way above our expectations. The food was self serve buffet for breakfast, lunch and dinner. Breakfast and lunch was mostly the same each day but I would expect that anyway. Dinner was really varied with some staple things being there each night but there was a few different things to try and we all enjoyed it.
The evening entertainment too was more than we expected, with a few different performers during the week and some in house activities.
The rooms were clean and tidy and although not the biggest, I wouldn’t describe as small. Housekeeping came each day to make the beds and replace towels if requested.
The all inclusive standard in terms of including beer, wine and local spirits plus soft drinks. I have read some reviews where they said it barely included anything but we found everything was there, even tea and coffee available self serve at the bar until the evening. Some cocktails or premium spirits could also be purchased, but we didn’t feel any need to we were happy with the included drinks. They also had a snack bar that was available all day with things such as burgers and chips or hot dogs etc. we didn’t use it too much as we filled up on the yummy lunch.
Location wise, it’s a short walk down to the beach and there are shops and restaurants in walking distance. There’s also a bus stop only a few minutes away which goes to Alcudia.
Overall, we would recommend this hotel and would be more than happy to stay again!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 5 nights (2-7th June) The hotel was very very from the room to the pool to restauraunt. The location has a few restauraunts and bars around and beach only 100m down the road. (45 min transfer to airport) Breakfast was very good and everything was fresh with the chef cooking omlettes in front of you etc. The drinks were great however cocktails a little weak from the machine. Evening food was good but a bit repetitive with the pork. Overall very good stay and we would come back. Our photo was from a boat trip from alcudia port (£8 taxi) (45 min walk) we got the formentor 4 hour boat tour which was very good
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Jul 6, 2022
Estimados Clientes, Muchas gracias por sus comentarios. Esperamos volver a verlos pronto y que disfruten de su estancia de nuevo en nuestro hotel. El equipo Alua Continental Park
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After reading reviews ahead of our visit I was very worried however I didn’t need to be! We arrived early around midday- we check in with reception and given all information that we needed for our stay, our room wasn’t ready but we weee told this would be ready at 2pm and we could store our luggage in the baggage room. We then went to explore the hotel and local area while we waited. The hotel itself is fairly small in comparison to the usual hotels we go to however lots of seating areas with parasols and sun loungers around the pool. During our stay we spent a mix of time at the hotel and exploring/cycling! The entertainment team were great and very energetic they encouraged everyone to take part and made the activities fun! And They wasn’t pushy if you didn’t want to take part! Evening entertainment was good we stayed for 7 nights on 5 of these night the entertainment was provided by external acts such as singers and dancers. Beer at hotel was San Miguel husband was a fan of this and all inclusive also included Prosecco which was a a hit for me! Drinks in day are served in plastic cups you pay one euro at reception to get a ticket which you exchange for you cup at the pool bar, when re ordering drinks a fresh cup was given and when you had finished for the day token was given back! On the evening tokens not needed and drink served in glasses!
Pro: great location and a great base for a cycling holiday great entertainment team. And I personally enjoyed the fact it was a smaller hotel especially travelling as a couple in middle of summer holiday the hotel wasn’t too crowded
Cons: the food wasn’t the best we did find something to eat everyday however the buffet could be improved. Also while evening drinks were served in glasses, Prosecco came in a flute all other drinks came in a tumbler style glass - I would of actually preferred to drink my wine from a wine glass and don’t understand while they don’t use wine glasses but they use champagne flutes
Read more
Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 5 days in April. The hotel is very clean and our rooms where lovely. We had a large terrace including sunbeds, beautiful in the mornings as the sun came up. The other rooms balconies looked small. The pool area was kept very clean. The hotel is in a quiet location very close to the beach and a short walk to shops. You can walk 30 mins in to the next town if you enjoy a walk. Food was disappointing. Not alot of choice and the food was simply recooked anything that wasn't eaten at the previous sitting. Drinks not great, the wine during lunch and evening meal was OK but drinks at the bar where not drinkable. Local shop next door sells everything you would need so I would suggest avoiding the all inclusive. The hotel is primarily Spanish 60+. The guests aren't the friendliest but wasn't a problem for us. Entertainment was limited and aimed at the Spanish over 60s. Overall lovely hotel if you're looking to relax, watch a few sunrises and enjoy the beach.
Read more
Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Jul 7, 2022
Estimados Clientes, Muchas gracias por sus comentarios. Esperamos volver a verlos pronto y que disfruten de su estancia de nuevo en nuestro hotel. El equipo Alua Continental Park
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely fabulous from start to finish! Arrived late due to a delayed flight and delayed transfer but the staff were extremely friendly when we arrived and even offered food in the dining room if we wanted it, which I was surprised by with it being 2am!! room and the entire hotel was immaculate and staff were always cleaning to ensure it stayed that way the entire stay, the entertainment staff were absolutely amazing, full of energy and hosted many activities to keep you busy if you wanted, always a smiling face which was so nice while you’re away! No problem was too big, when we arrived our aircon didn’t work but after popping to reception it was fixed within a few hours and all in working order, the evening entertainment was fab too, with plenty of drinks included within the all inclusive, food was fab, lovely selection and always fresh and very tasty! Good range too as sometimes buffets can be a little repetitive! Location was another huge plus, 5 min walk from the beach if that! And busses very close I’d you wanted to explore Alcudia more, honestly couldn’t fault anything it’s been the perfect getaway would definitely come back!
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Jun 18, 2023
Dear Guests, Thank you very much for your comments. We hope to see you soon and enjoy your holidays in our Hotel. The Alua Continental Park team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely little hotel would recommend. Things I liked: modern decor, fantastic bathroom with huge walk in shower with plenty of hot water and easy to use controls. Very comfortable beds. Plenty hanging space and hangers. Loads of sunbeds and umbrellas even if you come back from the beach in the afternoon. Everything is clean and smells nice. Patio and sunbeds are power washed daily. Staff are all friendly and are working hard. Fantastic location right near the bus stop that takes you to Alcudia or Palma. Gorgeous beach, water so warm and clear with pure sand bottom (no pebbles or seaweed). Salad bar and breakfast were really good. Fish was well cooked (mackerel, sea bass and hake). Things I was less keen on: Pool was freezing! Blaring music by the pool daily for water aerobics, I'm sitting here now writing this review and it's ear splitting. Also music at night can go on to 11.30 so be aware. Meat in restaurant is truly horrible, all reconstituted or poor cuts. Either they have no budget for meat or someone is skimming. Also very concerning that the vast majority of the mussels had not opened. Shame because the rest of the food is 'okay' to 'good'. Just stick to the fish and salad. I didn't like the local area, there's nowhere to go for a stroll, there's no seafront or walkway, we got the bus to Can Picafort to walk on the front there, have a coffee, watch the world go by. Area is quiet near the hotel ( I think everyone was probably more annoyed at us with the blaring music) despite being wall to wall mini markets and cheap burger restaurants. Overall, a lovely modern clean hotel with great staff, ok food, plenty of sunbeds, and fantastic bus service.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Pool open 10.30 to 19.30. Can hire towels for €10. Buses run from airport to bus stop 50 yards...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alexia chamorro, Owner at AluaSun Continental Park Hotel & Apartments
Responded Sep 2, 2023
Dear customers, We are sorry for the inconvenience. Thanks to your comments, we will have the opportunity to improve our services. The Alua Continental Park team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked two rooms in an all inclusive regimen from Aug 11 - 17. When we got there on Sunday, we were told that they didn't have our rooms and that they had communicated that to us, which was untrue.
They wanted to relocate us to a different hotel, 40 minutes away from the one we were on. Even though they claimed it was much superior to this one, it made no sense forcing us to do so when we booked that specific hotel because of its location. Only after asking for the complaints book we were given an alternative - 1 night in Aluasun Bocaccio and then we would go back to Continental Park on the following day, with all travel expenses convered by them
Both rooms were very spaceous, however, there were some issues we didn't really like. The superior room had a door inside that led to the next room. Despite locked, it seemed like we were sharing a room with other people, as everything could be heard. The regular room had, for some reason, a 3rd bed and on the 4th morning the cleaning staff knocked at the door asking for that bed to be moved into a different room. This would have been fine had we not the "Do Not Disturb" sign at the door
The hotel has decent facilities and a nice variety of food choices at meals and drinks at the bar. The staff were very friendly and the entertainment personnel were all very dynamic and engaging (shoutout to Daha, Andrea and Lex). However, it feels like the nights ended too early (around 10 pm), especially when knowing other hotels from the group also ran quiz nights and other activities
Overall, we had a nice stay but the initial situation and how it was handled before asking for the complaints book were a 1/5 rating. We will most likely be avoiding Aluasun hotels in the future
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Playa de Muro area.
PRICE RANGE
$90 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel stil continental park
FORMERLY KNOWN AS
Hotel Roc Continental Park
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
190
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
