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Iberostar Playa de Muro

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Avenida Albufera 8, 07458 Playa de Muro, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (827)
Pool & Beach (233)
Dining (104)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Playa de Muro
Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 30 hotels in Playa de Muro
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Iberostar Playa de Muro hotel is the perfect choice for families and couples who seek a unique holiday in Playa de Muro, Majorca. The cuisine is one of the main attractions at this 4-star hotel. It has four restaurants and four bars, including the Gust gourmet restaurant which offers the best creations by local chef Santi Taura. There’s also a food truck next to the children’s pool. As well as cuisine, the Playa de Muro hotel offers a wide range of services and facilities that guarantee entertainment and fun for all the members of the family. Of special note are the direct access to Playa de Muro itself, its SPA Sensations with treatments for body and mind, fitness room, free Wi-Fi, fun pool, tennis, Monkey Club, Dolphin Club, heated pool, Jacuzzi, fitness centre, tennis courts in the hotel, night-time shows... And if you’re a cyclist, the Playa de Muro hotel is a paradise: it has a specialised shop, repair workshop, a garage with space for more than 1,200 bicycles, fitness centre with specific equipment and guided tours courtesy of the Max Hurzeler Bicycle Holidays company. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Full view
Property amenities
Street parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Indoor play area for children
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Meeting rooms
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Wardrobe / closet
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Spanish, Catalan and 1 more
932Reviews139Q+A36Room tips
Traveler rating
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Popular mentions
Ekaterina V wrote a review Apr 2021
3 contributions
This was really the worst all-inclusive stay we had with kids. Since all anti-covid measures were introduced , they stopped with most of the services, for example we weren't able to eat in the restaurants because they were closed and kids club was open during the warmest time of the day and they were always playing in the heat outside. Menu in the buffet was pretty basic and it was no kids menue. I was shocked when I saw they there is no bath, there is only showers and if you are family with kids after showers you will have to wash the floor and push water back to the shower or it will overflows and runs to the room. Room was really tiny and even we changed 2 rooms it was still very noise for kids to sleep. So once they were up until 1 am because it was still music from the street next to the hotel. It was first time when I considered loosing money and leaving earlier but it was no flight available.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Other at Iberostar Playa de Muro
Responded 4 weeks ago
Dear guest, Thank you for this review and the opportunity to explain a few points that you have mentioned. First of all, at Iberostar hotels, details such as the size of the rooms may vary according to the category reserved, but not their practical and functional design, so we are sorry if you did not have this information earlier, as you could have reserved a more suitable category for you and your family. We also deeply regret your comment about our cuisine and not having exceeded your expectations in this respect, because gastronomy is one of the pillars of our company and a very popular area with our guests. However, please allow us to share your comments with the relevant department and to analyse areas as we strive for continuous improvement. Furthermore, please allow us to mention that our company have put more than 300 measures in place following the guidelines of our Medical Advisory Board to keep everyone safe and we are sorry if you did not notice our efforts and finally, Iberostar has a pioneering movement, "Wave of Change" and we have managed to remove all single-use plastics from our hotel rooms, of course, we strive to guarantee our guests comfort, so if they lack anything we ask them to contact our dedicated reception where they will do their utmost to assist, that is why we no longer provide a set of toiletries in each room, but refillable dispensers, we apologise if this made your holiday seem less than perfect. Once again, thank you for your time. On behalf of all our colleagues who work daily to ensure that our guests enjoy their holidays, we would like to mention that we would be delighted to welcome you again in the future at one of the more than 120 Iberostar hotels around the world. Regards, Quality Manager, Iberostar Playa De Muro
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DRMiguel22 wrote a review Nov 2020
Luxembourg City, Luxembourg286 contributions75 helpful votes
The hotel respects regulations and rules by putting measures in place. The hotel have a prefect communication to Playa de Muro Villaje. Again, I´d like to mention several members of the staff that they contributed to us to enjoy a great vacatons: Andrea, Paco, Jaime, Florin, Janna, Andrea, Andres... etc, etc!.
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Date of stay: August 2020
Value
Rooms
Service
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Other at Iberostar Playa de Muro
Responded Nov 4, 2020
Dear guest: Thanks for sharing this wonderful review about your stay with us. Our daily purpose is to guarantee our guests can experience the highest levels of comfort in pleasant atmosphere. Furthermore, we thank you for mentioning How we Care our philosophy to take care of guests, employees, the community and the environment based on the advice of our Medical Advisory Board. We hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Playa de Muro
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Katia wrote a review Aug 2020
Geneva, Switzerland196 contributions55 helpful votes
In normal times, the hotel must be very good for what it is, however, in the time of COVID-19 pandemics and all the strict measures that hotels and clients have to adhere to everywhere else in Spain, one can just wonder... No extra space between sunbeds or between the tables in the restaurants, no sanitizing of the equipment after use/after each client. Physical distancing is just impossible in the buffet restaurant, no matter how hard you try. The food is good, though, and not expensive.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Otros at Iberostar Playa de Muro
Responded Aug 31, 2020
Dear Katia, It has been a pleasure to receive this review of your recent stay at our hotel and we appreciate that you took the time to write and share it with us. We like to consider all aspects to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Therefore, we welcome your helpful critique with gratitude. However, we would like to reassure you that our latest health and hygiene procedures, more than 300 measures that have been put in place in every area of our hotels following the advice of our Medical Advisory Board are keeping everyone safe and we regret that you did not receive this impression at all times. We hope to see you again in the future and conquer you in true Iberostar style. Best Regards, Quality Manager Iberostar Playa de Muro
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Wiktoria G wrote a review Aug 2020
1 contribution
Incredible impression at the very beginning! Hotel located in the amazing area, surrounded by the beautiful beach. Everything was perfectly clean, and covid restrictions introduced by the hotel were followed very strictly, but we didn't feel overwhelmed by those rules. We felt extremely safe. The staff was incredibly kind, helpful and caring for our well-being. Daily evening performances, themed variously, impressed us dearly and took us on a wonderful trip with the music, dance and magic. Diverse food was delicious and outgrew our highest expectations. We recommend Iberostar Playa de Muro to everyone. We would love to come back one day.
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Date of stay: August 2020
Value
Cleanliness
Service
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Response from Iberostar Hotels and Resorts, Otros at Iberostar Playa de Muro
Responded Aug 31, 2020
Dear guest, Thank you for your great review. We are delighted that you had such a fabulous holiday and that you felt completely safe with our latest health and safety measures. We too would be very happy to see you again in the future. Regards, Quality Manager Iberostar Playa de Muro
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Born2Run wrote a review Aug 2020
London, United Kingdom7 contributions104 helpful votes
+1
It was the first time to Mallorca and our stay at Iberostar couldn’t have been better. We were all inclusive guests and enjoyed all the benefits. Thank you to the staff who made the stay so memorable. COVID measures were all adhered to including staff wore masks both inside and outdoors, acrylic screens at check-in and during food service and anti-bacteria gel everywhere. We became accustomed to wearing our masks along with other guests. This is the perfect beachfront hotel with beautiful pine trees bordering the beach which is just steps away. Two convenient bars to get refreshments and snacks. The beach water is clear and warm with it being calm in the morning and wavy in the afternoon due to the breeze picking up. Kids felt free to go in the water as it was shallow and enjoyed seeing the fish swimming. We brought our own floaters, but there are a lot of shops on the strip to purchase plus other beach accessories. We mainly spent our afternoon at the bouncy ball pool where the kids also used the playground and ran through the kiddie water park. The kids ordered fries, chicken nuggets and cheese sticks for a late afternoon snack. The fries were irresistible. Ice cream was available too - offered at 50% for inclusive guests. We never went hungry, enjoying the three meals a day in the main restaurant. We were impressed with the wide choice of food. We ate a lot of seafood, salads and fruits whereas the kids loaded up on carbs - pizza, fries and pastas with different toppings. You can get from the grill, choose from the themed selection at dinner and of course have paella! We also enjoyed the nightly entertainment. It was varied for both kids and adults. Lots of music. The kids would sometimes join the mini disco beforehand. And my favourite part was closing out the night dancing to the Iberostar song! It made me feel like a kid again. We had a family room when it was four of us and then downsized to a double room side-sea view when it was just three. The family room was located near the bouncy ball pool, whereas the double was on the other side near the fitness centre. Beds were comfortable and we always slept in! The double - we could see and hear the music from the stage. And our views were great with such easy access to everything. I used the fitness centre which had three separate rooms - equipment, TRX and matt/ball. So thank you to the Iberostar staff who made it all possible especially during COVID. I’d definitely recommend staying. I wish I didn’t have to leave!
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Date of stay: August 2020Trip type: Traveled with family
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Response from Iberostar Hotels and Resorts, Otros at Iberostar Playa de Muro
Responded Aug 28, 2020
Dear guest, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time in our hospitality. We would like to express our gratitude to you for mentioning "how we care" our latest health and hygiene measures that we have implemented in all of our establishments to keep everyone safe and at the same time doing our utmost to guarantee that our guests enjoy their well deserved holiday, we are thrilled that this was the case for you. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the not too distant future and wish you all the best. Kind Regards, Quality Manager Iberostar Playa de Muro
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PRICE RANGE
$136 - $405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar playa de muro hotel playa de muro, playa de muro iberostar
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
446
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Frequently Asked Questions about Iberostar Playa de Muro
Which popular attractions are close to Iberostar Playa de Muro?
Nearby attractions include Playa de Muro Beach (0.4 miles), Parque Natural S'Albufera de Mallorca (0.5 miles), and The Posh Paddy (0.6 miles).
What are some of the property amenities at Iberostar Playa de Muro?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Playa de Muro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Playa de Muro?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Playa de Muro?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Playa de Muro?
Conveniently located restaurants include Smith's Cafe-Bar-Restaurant, Fusion19, and Los Patos Restaurant.
Are there opportunities to exercise at Iberostar Playa de Muro?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Iberostar Playa de Muro?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Playa de Muro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Iberostar Playa de Muro?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Iberostar Playa de Muro?
Many travelers enjoy visiting Torre Mayor (2.5 miles).