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Iberostar Playa de Muro

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Traveler (1204)
Dining (116)
Room & Suite (102)
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About

#4 of 5 all-inclusives in Playa de Muro
Location
4.7
Cleanliness
4.6
Service
4.7
Value
4.2
Travelers' Choice
The Iberostar Playa de Muro hotel is the perfect choice for families and couples who seek a unique holiday in Playa de Muro, Majorca. The cuisine is one of the main attractions at this 4-star hotel. It has four restaurants and four bars. There’s also a food truck next to the children’s pool. As well as cuisine, the Playa de Muro hotel offers a wide range of services and facilities that guarantee entertainment and fun for all the members of the family. Of special note are the direct access to Playa de Muro itself, its SPA Sensations with treatments for body and mind, fitness room, free Wi-Fi, fun pool, tennis, Monkey Club, Dolphin Club, heated pool, Jacuzzi, fitness centre, tennis courts in the hotel, night-time shows... And if you’re a cyclist, the Playa de Muro hotel is a paradise: it has a specialised shop, repair workshop, a garage with space for more than 1,200 bicycles, fitness centre with specific equipment and guided tours courtesy of the Max Hurzeler Bicycle Holidays company. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Street parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Indoor play area for children
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Game room
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Wardrobe / closet
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Spanish, Catalan and 1 more
4.5
4.5 of 5 bubbles1,393 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Iberostar Playa de Muro garners acclaim for its impeccable cleanliness, with guests consistently impressed by the spotless rooms and pristine public spaces. The staff's outstanding service is often highlighted, as they are renowned for their friendliness and personal attention. While opinions on room sizes and value for money are mixed, the hotel's amenities and vibrant evening entertainment, including performances and themed dinners, earn rave reviews. Its exceptional beachfront location is a hit among many travelers, despite occasional criticism regarding obstructed views.
Location
Beachfront
Atmosphere
Lively
Rooms
Varied
Value
Expensive
Cleanliness
Immaculate
Service
Friendly
Amenities
Abundant
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sandynueva wrote a review Feb 2024
Luxembourg97 contributions68 helpful votes
Visiting this hotel solo for a week end of February. Obviously, it’s not yet season, most of the shops, restaurants and facilities are closed, and the hotel is no exception here, which is a pity, as I booked all inclusive. It’s a nice hotel, quite new and modern, at the beautiful Playa de Muro. I suppose it’s amazing in Spring, Summer and Autumn. Buffet restaurant is very good, I assume the selection is more varied as well in high season, but food quality, presentation and choice are good. Service is, well, I feel like most of the time, either in the Tramuntana Buffet Restaurant or in the only open bar, La Cerveceria, I’m wearing my invisibility cloak. On average it takes 15 minutes for a server to ask for my order, while families or couples are served immediately. Not sure if they assume I’m still waiting for my other party to join, but I’m not too pleased with this kind of treatment. Room (standard) is very spacious and comfortable. Unfortunately the safe is not functioning, and there is no remote control, in case I might want to watch TV. Mini bar is empty and fridge is warm - I did expect this differently for all inclusive. It’s very clean in general, and overall staff are very friendly. I haven’t seen much day and night entertainment, though. Maybe as well low season and not yet operational. One remark to the Gym and Spa facilities: for both, I must say, and I travel a lot to 4* and 5* hotels, it’s among the best equipped Hotel Gym and Spa I have ever seen. BUT: the maintenance of the equipment and overall hygiene in both areas are shocking. No towels in the gym, no Disinfection possibilities to clean the equipment before and after use, kids using the Gym as playground, which is quite annoying and could also be dangerous. Same for the Spa: for winter time way not enough lounge chairs, sauna and hygiene etiquette are not respected and also not enforced by the lifeguard personnel on duty. An example: someone swims, no shower afterwards and enters the sauna dripping wet without a towel! Others wear their slippers in the sauna, I barely saw people taking a shower before and after the sauna. Shower fittings falling apart when touching them etc. it’s a pity for these really nice areas that they are not well maintained. I’m halfway through my stay, maybe things are improving still, but I make them best out of it. Certainly a good spot for families in Summer (though I expect it to be crowded then!)
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SunnyTP wrote a review Dec 2023
Devon, United Kingdom45 contributions28 helpful votes
Good location for the beach. Rooms small and lots of ants. Most rooms don’t get any sun. Restaurant is busy and noisy. Babies and children screaming makes dinner a bad experience. Couldn’t relax and enjoy dinner. If the weather is poor they allow children in the indoor pool and spa all day, no adult only sessions which they advertise when you book! so don’t expect to be able to swim! The hotel need to decide what type of experience they are going to provide. Offering family friendly and adult cycling holiday in the same place doesn’t work. Will not be returning.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Jan 8, 2024
Dear Guest, Thank you for sharing your review of our hotel, Iberostar Playa de Muro. We regret we were unable to fulfil all your holiday expectations on this occasion, as it is our utmost priority to provide clean and comfortable accommodations to all our guests. Our team is always available to rectify any doubts and discrepancies. Furthermore, we strive to create an environment that caters to the needs of all our guests, and we apologise if this was not the impression received and for any inconvenience caused. Rest assured that we will share your comments internally with the relevant departments for their revision. Once more, we thank you for your review and hope to see you again at Iberostar for an enhanced experience. Best Regards, Quality Manager, Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria Ţ wrote a review Oct 2023
2 contributions1 helpful vote
The hotel is not bad, but that rock music all night it is not show dear hotel it is hell are you joking? the music is so bad and loud that it is imposibil to stay in the room i took 2 times paracetamol of headache.That is not holiday that is torture! Bad ! dont go if you dont want to spend your holiday on paracetamol.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Oct 24, 2023
Dear Victoria, Thank you for choosing our family-friendly Iberostar hotel for your holiday and writing about your experience. We apologise for any discomfort you experienced during your stay as we try to meet the preferences of all our guests by offering an enjoyable and tranquil holiday experience. Furthermore, our reception team are happy to address any concerns our guests have to ensure their comfortable stay. Nevertheless, we regret any inconvenience, and we will pass your comments to the relevant department for their consideration. Despite this, we hope you were able to enjoy the rest of your holiday in Mallorca and take some pleasant memories home. Again, we thank you for your review and wish you the best. Kind Regards, Quality Manager, Iberostar Playa De Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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353marshalls wrote a review Sep 2023
Walsall, United Kingdom12 contributions7 helpful votes
This the worst hotel I have ever stayed in. This is not a 4* hotel at best it’s a 3*. Very expensive for what we were expecting and what you get. The hotel is old and has tried to modernise but not very well. The bedrooms are plain and instead of a bathroom they have a separate shower and toilet cubicle. The toilet cubicle is so small that if you try to sit on the toilet you hit your head and knees on the glass door when standing up. 
When we arrived we went to our room and got locked out straight away as the door wouldn’t open with the key card, a maid tried several times too with no luck. If fairness they sent a handy man who came twice and changed the lock but this still remained a problem with several attempts every time we wanted to get in to our room. We booked a double room expecting a double bed but actually have 2 single beds pushed together with single sheets on each bed. The beds were are unstable even after tightening the legs on each bed which were loose. The mattresses are comfortable and blackout curtains work well. No tea or coffee facilities in the room, no armchair or dressing table. No sound proofing can hear people in the rooms next door and corridor. We are on the 3rd floor and the corridor is so dimly lit that you have to use your torch on the phone to see where to insert the card to try and unlock the room door.
The hotel is on a very busy road with lots of large hotels, shops and bars. Our room is facing the road and we were considering changing to a sea/pool view room but decided to stay where we were as it was quieter than the music and noise from the pool.
The food is average at best, little choice.
The pool is small considering the size of the hotel. Also the area around the pool is so cramped with no where near enough beds even though there is no space between the beds. There are so many children and loud music playing through out the day.
The first day we arrived we couldn’t find a bed and thought we would just try the pool to cool down. We used the steps by the lifeguards area to get in to the pool and thought the steps were collapsing as it dropped about 6” on the one side as you step on to them. We thought we would use the ramp to get out and the handrail there feels unsafe as it moves back and forth.
We had to pay a deposit of €20 per towel and on our 2nd day after breakfast we went to the beach to try and find a bed and parasol approx €20. During the day we went for a walk along the beach and left our towels on the beds to ensure nobody else took the beds. However, on our return we found one of the towels had been stolen!!
The beach is so busy with a narrow strip of sand. I understand that families with young children may find it convenient with the shallow water but if you are looking for a quiet relaxing beach like us this is NOT for you. Be aware there are lots of mosquitoes here on the 2nd day after breakfast we walked a couple of minutes to the beach to look for a bed and I was bitten 16 times in 5 minutes. We can’t sit outside to eat due to the mosquitoes.
We usually travel to the Greek islands for a warm, friendly and relaxing holiday. This is definitely not that. 
We are currently hoping to be moved to another hotel to try and enjoy what’s remaining of our holiday.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 26, 2023
Dear Guest, Firstly, thank you for sharing your opinion on your recent stay with us. We regret you had an issue with your room. We have a dedicated maintenance team available to rectify any technical discrepancies, and we apologise if this was not the impression you received and for any inconvenience caused. Furthermore, we are known for our impeccable rooms and facilities and work hard to ensure they remain in modern condition. We also take pride in offering our guests pleasant dining experiences with prime-quality, freshly prepared Mallorcan, Spanish and international options to cater to diverse preferences. In addition, we would like to kindly assure you that the safety of our guests is our number one priority, and our staff are at hand to address any concerns and provide any necessary assistance. Lastly, we would like to mention that the beach is public and sunbeds are managed by an external company. Nevertheless, we appreciate your constructive feedback and will pass your helpful observations internally to the appropriate teams for their consideration and revision. We would like to thank you again for your review and hope you were able to enjoy the rest of your stay in Mallorca. Regards, Quality Manager, Iberostar Playa De Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miklos S wrote a review Sep 2023
1 contribution
Stayed in the hotel for one week, all-inclusive, overall great experience. Beautiful beachfront, clean room, great food with large selection, quality entertainment programs and very friendly staff. Especially Alma at the front desk provided superior service and helped us with everything we needed.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 20, 2023
Dear Miklos, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards Quality Manager Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ella C wrote a review Sep 2023
Northampton, United Kingdom42 contributions37 helpful votes
+1
We went all inclusive and the food selection was excellent. At lunch time the drinks are self serve with beer, sangria and soft drinks on tap plus wine and cava in ice buckets. Drinks are table service in the evening. All spirits at the bar were branded. The bar and waiting staff were very v friendly and helpful. There are great views from the beach bar. It was a shame the alfresco restaurant was only open 1 day of our visit as we enjoyed sitting outside with the seaview. It was closed due to storms but we did not see any storms. There is a large kids pool and plenty of kids activities and adult exercise classes in the day. It is a shame there is no seaview from the pool area. The evening entertainment was excellent with a rock band, acrobats, female singers, magic show. The waiters take drinks orders in the evening and are very prompt. The entertainment is finished by 10.30pm to not disturb guests in the rooms close by. We were in room 1318 which had a full sea view however the trees and the alfresco restaurant did block our view somewhat. Overall I would recommend this hotel particularly for families.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 19, 2023
Dear Ella, Thank you for sharing your wonderful review and for kindly sharing your constructive feedback. Please come back again soon so we can surpass this experience. Best Regards, Quality Manager, Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie U wrote a review Sep 2023
2 contributions2 helpful votes
+1
I decided to book this hotel after reading good reviews which I cant understand how can somebody rate this hotel as even 3* We saw four rooms alltogether. And ALL of them are stinky, old and dirty (however the cleaning ladies are doing their best). The kids area is disgusting. The pool water (especially the kids pool) very dirty you cant even dive in and see something. In fact my daughter got sick already in the hotel, then my husband and I also fell out with gastroenteritis. The whole holiday ended up very badly and it cost us over 8 000 EUR 👍🏻 Thank you Iberostar for such wonderful experience! .. Interestingly, the Iberostar Selection, which is next door and the two hotels and connected is clean.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 21, 2023
Dear Julie, Thank you for providing your review of our esteemed Iberostar establishment. We sincerely regret the situation you have mentioned, as we did not receive any reports during your stay with us. We would like to kindly assure you that we strictly adhere to hygiene regulations and undergo regular inspections. Additionally, our pools are constantly filtered and disinfected following established protocols. We apologise if this was not the impression you received and for any inconvenience caused. Rest assured, we will forward your observations to the relevant departments for their revision. Once again, we appreciate your assessment of our hotel and wish you well. Best Regards, Quality Manager, Iberostar Playa De Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maria Alfaiate wrote a review Sep 2023
Lisbon, Portugal15 contributions11 helpful votes
We stayed for a week with our son and his 6 old years twin daughters and it was great . Beautiful beach , Playa de Muro , the hotel is IN the beach , nice pools , lots of activities for the children and also adults and very good food. The rooms are big and you can choose various room types. The staff very helpful and nice. Surely a place to came back .
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 18, 2023
Dear Maria, Thank you for taking the time to share your wonderful impressions of your stay at our hotel. We hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RajGab wrote a review Sep 2023
Budapest, Hungary8 contributions1 helpful vote
NIce, spacious and clean room. The staff is also really nice and very helpful in addition they are everytime in a happy mood. The food is excelent, various fishes, fruits, hams and salami and bakery. Besides day by day bring some special meal.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: Be prepared for doing some activities outside the hotel for example cycling or rent a car because...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 18, 2023
Dear guest, We want to thank you for choosing Iberostar for your recent holiday and for sharing your experience. We are thrilled that you had a splendid holiday with us and we hope to see you again in the future. Kindest Regards, Quality Manager Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mariela V wrote a review Sep 2023
London, United Kingdom21 contributions9 helpful votes
Excellent place, you haver everything that you need and more. Food is good with a variety of choices, Carmen in the tramuntana restaurant it’s so lovely and caring, always making sure we had what we needed. Rooms are a bit small, but you won’t be in the room much anyways! The pools are great, and in our case we have a toddler and the place has a splash area specific for young kids. However if you have bigger kids, they have the kids club, and seriously the team is amazing, very caring and cheerful. We’ll come back for sure
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Not near Palma, so if you are planning to go to the city rent a car
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Playa de Muro
Responded Sep 18, 2023
Dear Mariela, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Manager Iberostar Playa de Muro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$122 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar playa de muro hotel playa de muro, playa de muro iberostar
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
446
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR PLAYA DE MURO - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Spain)

Frequently Asked Questions about Iberostar Playa de Muro
Which popular attractions are close to Iberostar Playa de Muro?
Nearby attractions include Playa de Muro Beach (0.5 miles), Parque Natural S'Albufera de Mallorca (0.5 miles), and The Posh Paddy (0.6 miles).
What are some of the property amenities at Iberostar Playa de Muro?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Playa de Muro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Playa de Muro?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Playa de Muro?
Yes, street parking is available to guests.
What are some restaurants close to Iberostar Playa de Muro?
Conveniently located restaurants include Smith's Cafe-Bar-Restaurant, Doble A Beach Club, and The Black Pig.
Are there opportunities to exercise at Iberostar Playa de Muro?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Iberostar Playa de Muro?
Yes, laundry service and self serve laundry are offered to guests.
Does Iberostar Playa de Muro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Iberostar Playa de Muro?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Iberostar Playa de Muro?
Many travelers enjoy visiting Torre Mayor (2.6 miles).