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Grupotel Parc Natural & Spa

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Carretera Arta __- Pto. Alcudia S/N, 07458 Playa de Muro, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (408)
Pool & Beach (73)
Dining (55)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grupotel Parc Natural & Spa
Updated 07/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 30 hotels in Playa de Muro
Location
Cleanliness
Service
Value
Situated between a long and sandy beach bordering the turquoise sea and the Parc Natural. Rooms: Heating/ air-conditioning. Sat-TV. Minibar. Balcony with garden or side seaviews. Suites: Lounge, 2nd TV & sofa-bed. New Spa & Wellness Center. Sport & Leisure: pool with additional children´s pool. Bicycle sports programs. Beach volleyball. Gym. Evening shows. Gastronomy: Splendid buffet. Restaurant a la carte. Services: Golf equipment storage. Discounts and reservations on green fees at several Golf Clubs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, Spanish, Catalan, German

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
25Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
447Reviews29Q+A48Room tips
Traveler rating
  • 351
  • 68
  • 11
  • 9
  • 8
Time of year
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Popular mentions
Natalie wrote a review Nov 2021
7 contributions
We stayed here for a week and the hotel definitely lived up to the five star rating. Located only 40minutes away from the airport, we were greeted by friendly staff who took our luggage to our room whilst we had dinner. The restaurant staff were all genuinely friendly and seemed to be passionate about their job during long working hours, they made our stay really enjoyable and the service was great. The selection of food on offer was impressive, providing anything you could want at breakfast and dinner time. The hotel rooms are spacious with great showers and comfortable beds. They were cleaned each morning and beds turned down at night time which was a nice addition. The outside area of the hotel was lovely with a large pool and snack bar which had a path leading straight down to the sea. After dinner the hotel bar had on performers each night for around an hour which was entertaining. We had a lovely holiday and thank you to the staff. The only minor complaints I would have is that the bar service was quite slow and also children were allowed into the spa and were diving and splashing into the pool when there were signs saying not to do this, this made it quite hard to relax and lifeguard seemed to allow it.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip: Pay extra for a view as "side sea view" is minimal view of the sea
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Response from Hristina Krasteva, Other at Grupotel Parc Natural & Spa
Responded Nov 5, 2021
Dear Natalie, first of all thank you very much for choosing our Hotel for your holidays and for taking your time to write this nice review. It is a big pleasure for us to know that the service, reach your expectatives. It is very important for us that you appreciate the efforts of the whole team to make your Stay nice and relaxing. We are terribly sorry that you could not find the relax, that you were looking for in the Spa, usually the Spa is available for children until 16:00 and after is only adults ( wednesday and saturday are family days), like this we try to make happy all clients, but gladly we take a note and we will try to improve the service in the bar and the control in the Spa area. We are going to be very happy to have the chance to welcome you again here with evry time. Best regards
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Liudmyla G wrote a review Oct 2021
1 contribution
This is one of the best hotels I have ever stayed in and I travelled a lot. The hotel has a nice picturesque territory and spacious rooms. The beach is fantastic, best in Mallorca, it has never been crowded. But the best thing that makes this hotel excellent is service and staff, everyone from the reception, restaurant and room service were very attentive. I would like specially to thank Hristina, who was looking after me and was always very helpful with any request or question; also special thanks to Gloria, who was very pleasant and helpful with spa reservation. I am also very grateful to the waiters in the restaurant, everyone was very attentive to my tastes. The food in the restaurant was delicious with wide choice. Thank you everyone for making my holiday so memorable! Kind regards, Liudmyla
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Date of stay: September 2021Trip type: Traveled solo
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Response from Hristina Krasteva, Other at Grupotel Parc Natural & Spa
Responded Nov 5, 2021
Dear Ludmyla, thank you very much for this so nice Feedback. We are very happy that you felt at home and you liked the Hotel and the Staff. It was a big pleasure to have you here with us and we wait for you to come back as soon as possible. Best regards from the whole Team of Grupotel Parc Natural & Spa
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Yeniree C wrote a review Sep 2021
London, United Kingdom1 contribution
We went for four days, 3 nights and we had an amazing time. We had a really good experience in the hotel. The food was excellent, attention and the facilities are great. We each had a massage in the spa and it was really good. The beach was calm and beautiful. We scheduled a SUP yoga session at the beach next door. The hotel is located in a great place. We went to a few of the chiringuitos in the south and a few of the restaurants at the north. You dont really need to get out of the hotel as you have it all inside of their facilities and their people are great. The sauna and indoor pool are great. The room was very comfy and had everything we needed.
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Date of stay: September 2021Trip type: Traveled with friends
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Response from Hristina Krasteva, Other at Grupotel Parc Natural & Spa
Responded Nov 5, 2021
Dear Ychinfong, thank you very much for choosing our Hotel and for taking your time to share your Experience. we are very happy to know that you enjoyed your stay, the pool and the masages. It is wonderful and motivating to know that you felt so good in our Hotel. Every time you would like to come back to Mallorca, we are waiting for you . Best regards from the whole Team of Grupotel Parc Natural
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Rachael D wrote a review Sep 2021
1 contribution
We stayed at Parc Natural for a week as a couple. As other reviews have said, this is a resort hotel that lives up the five star rating. The level of service is impeccable. Nothing is too much trouble and all the staff are unfailingly polite and cheerful. The rooms are very spacious and the bathrooms top notch. The food is superb. I recommend trying the daily a la carte option at dinner - fine dining quality. They are small portions, so fill up at the buffet while you wait for your ordered food to arrive. The only problem we had during our stay was with mosquitos - those tiger ones are insatiable! The hotel provide anti-mosquito plugs in the room but we still got bitten a lot during the night. I didn’t ask if they were available, but I think mosquito nets might be a good offer to guests as global warming is only going to make this problem worse. We first visited this end of Arenal 20 years ago and are sad to see that most of the independent boutiques, fine jewellery stores and independent restaurants we enjoyed then have disappeared. There are few decent options for lunch within walking distance. Luckily the beach bistro at the hotel does excellent lunches at a decent price. Thank you, Parc Natural for a wonderful stay!
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Date of stay: September 2021
Value
Location
Service
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Response from Hristina Krasteva, Other at Grupotel Parc Natural & Spa
Responded Nov 5, 2021
Dear Rachael, thank you very much for your so nice Feedback. It is for us a big pleasure to have you here with us. We are extremely happy that you liked the received atencion, the food and the installations of the Hotel. Unfortunately this summer we had a big troubles with mosquitos in several moments of heat. We gladly take your advice for the mosquito nets, but outside on the terrasse is very complicated to fight with the nature. Hopefully next year we were not be so many mosquitos. We will be happy to have the chance to welcome you again here with us. Best regards from the whole Team
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Spanishwanderer wrote a review Aug 2021
London, United Kingdom77 contributions93 helpful votes
We have just spent a week at the hotel as a family (2 adults and 1 child) and we could simply not recommend this place more highly. The reason for the recommendation is simply the absolutely superior level of service and friendliness of the whole staff, from reception to waiters (everyone was remarkable, but Dany, you are absolute pro at making people welcome), from management to kids club animator (Gloria, you made our stay). We have travelled extensively, from the Americas to Australasia, and I can say without a doubt that this level of attention (knowing people’s names, enquiring about how the stay was going, being open to cater to your every need, making your child feel special) is barely found. Congratulations to the team. I would rate this at the top 10% of all hotels I have ever stayed in. Quality of food is remarkable. One of the very best buffets I have ever seen, made the more special by the fact that you can also order delicious main dishes for dinner as table service. What a classy touch. The rooms are very comfortable and well equipped, though a little dated. We heard they are refreshing them this winter, and we can simply not wait to see the end result next summer. We will be back in a shot!
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: This hotel is a bit quieter, probably best suited for small families.
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1 Helpful vote
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Response from Hristina Krasteva, Other at Grupotel Parc Natural & Spa
Responded Aug 27, 2021
Dear Spanishwanderer, thank you so much for the nice feedback. We are extremely happy that you enjoyed so much your stay with us. It is very important for the whole team to make you feel at home and to make your holidays as special as you deserve. we know your names and we care a lot for everybody because each and every guest is spending the most important time of the year with us and it is a big pleasure to create your nice moments and good memories. We are very happy that you liked the rooms and the the food and hopefully we can surprise you next year with refreshed rooms. We are waiting forward to welcome you again. Best wishes from the whole Team
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PRICE RANGE
$165 - $451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel parc natural and spa, grupotel parc natural hotel playa de muro
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
140
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Frequently Asked Questions about Grupotel Parc Natural & Spa
Which popular attractions are close to Grupotel Parc Natural & Spa?
Nearby attractions include Parque Natural S'Albufera de Mallorca (0.09 miles) and 312 Bike House Platja de Muro (0.5 miles).
What are some of the property amenities at Grupotel Parc Natural & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grupotel Parc Natural & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grupotel Parc Natural & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grupotel Parc Natural & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grupotel Parc Natural & Spa?
Conveniently located restaurants include Figueret Restaurant, Fusion19, and Boy.
Are there opportunities to exercise at Grupotel Parc Natural & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grupotel Parc Natural & Spa have airport transportation?
Yes, Grupotel Parc Natural & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grupotel Parc Natural & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grupotel Parc Natural & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Grupotel Parc Natural & Spa?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.