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Mar Hotels Playa de Muro Suites

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Calle Falco s/n Urb. Los Troncos, 07458 Playa de Muro, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (449)
Room & Suite (91)
Pool & Beach (82)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mar Hotels Playa de Muro Suites
Updated 07/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 30 hotels in Playa de Muro
Location
Cleanliness
Service
Value
Travelers' Choice
Next to s'Albufera Natural Park and less than 150 meters from the beach, Mar Playa de Muro Suites is a 4 star aparthotel especially suitable for those seeking a settlement for the whole family that combines nature and beach. The aparthotel has an outdoor swimming pool, Splash! with slides, buffet restaurant, snack bar and a full program of daytime and evening entertainment for the whole family. In addition, nearby you will find a lot of shops, supermarkets , bars, restaurants and leisure activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Entertainment staff
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Evening entertainment
Kids club
Highchairs available
Taxi service
Conference facilities
Baggage storage
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Microwave
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Catalan, German

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
38Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
323Reviews139Q+A27Room tips
Traveler rating
  • 191
  • 83
  • 34
  • 11
  • 4
Time of year
Traveler type
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  • English
Popular mentions
Nicky M wrote a review Oct 17
Bristol, United Kingdom14 contributions1 helpful vote
Just returned from a 4 day holiday to this little gem of a hotel not far from Alcudia . Greeted on arrival by the lovliest receptionist ~ Julia, who was so helpful and very friendly. By mistake we were given the wrong room( we had booked a swim up room as the price was so good ) but this was immediately corrected and by way of apology, a bottle of Prosecco was later left in our lovely swim up room. It was lovely to have the swim up area pretty much to ourselves and each room as well as sun beds outside the door, had its own Balinese bed on the other side of the pool. Gorgeous. The room was cleaned every day. The staff were all so friendly, even the cleaners ~ special mention to Julia( reception) Angie (maitre D) and Sergio & German ( waiters) who really looked after us. Great choice of food in the restaurant for all meals - lots of fish and the show cooking every day was our popular choice. But salads etc all great, lovely and fresh. Great location- minutes walk from the beautiful powder white Sandy beach & crystal clear sea. The jetty's dotted along the beach made for fabulous photos! 7km beach walk to Alcudia and in the other direction we went to Can Picfort. Would love to think we will return to this gorgeous , super friendly hotel one day Thank you @Playa de muro suites hotel ❤️
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Sebastian Bennassar Gonzalez, Guest Services / Front Office at Mar Hotels Playa de Muro Suites
Responded today
Good morning dear guest, Thank you very much for sharing your experience with the Tripadvisor community. We are delighted to know that our gastronomy offer and our location have meet your expectations. It is great as well for us to read that our staff did a great job during your stay, they are all a real asset for our comapny. We really hope to see you back soon at Mar Hotels Playa de Muro Suites. Best regards
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Sam B wrote a review Oct 13
1 contribution
On arrival we were informed that the room was not ready until 2pm however it clearly states that in the booking information. We were given all the information about meals at the hotel, where everything was and shown to the restaurant to feed our hungry tummies. When our room was ready we found the junior suite we had booked was not suitable for 3 adults although the room was very clean, and tidy with good facilities. We spoke with Andrea and Julia at reception who bent over backwards for us to try and make amends for Thomas Cooks error. Julia showed us other rooms however all would be an extra cost to us. This again was out of staffs control as this was a supplier issue not the hotels. All staff are very friendly and happy to help in any way they can. However it is important to mention those who we felt have gone above and beyond during our stay here those staff members are Sergio, Andrea, Julia, Angie, Oss. First class service all the way from the above. Thank you to you all. Good variety of food daily, staff would bring drinks to the table, clear away plates quickly. Restaurant was clean and tidy at all times. Hotel was also clean and tidy at all times. We really enjoyed our stay and would definitely visit again.
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Sebastian Bennassar Gonzalez, Guest Services / Front Office at Mar Hotels Playa de Muro Suites
Responded 3 days ago
Good evening dear guest, It is always a pleasure for us to read nice comments about our hotel like the one that you have written. It is very important for us to know that even if the start of the holiday was not good, that you have left the hotel with such a nice feeling. It is very important for us to know that our hotel, cleanliness, satff & food & drinks quality have reached your expectations. We are already looking forward to see you back at Mar Hotels. Best regards,
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Zara N wrote a review Oct 12
1 contribution
We’ve just returned home from our holiday here today and we’re devastated to have left to say the least! We had a junior swim up suite (No 17) and really couldn’t fault it at all. Was great to have the pool to dip into just outside the room whenever we liked and the room itself was the perfect size for us. We used the main pool too and our only criticism would be that it would be better heated, it was definitely a gasping for breath coldness but I suppose it is October! The room was cleaned whenever we popped the sign on the door for the cleaners to come in and they changed the towels and replaced toilet rolls, coffee, etc at the same time. We noticed them cleaning other rooms and they’d move all the furniture out from the walls to clean around and mop so you knew they really put a lot of effort in to making sure it was spotless. The hotel was also really clean all the time, all the staff had such great attention to this and we’re always making sure things were tidy. We ate in the main restaurant for every meal except for 2 lunches when we were out in Alcudia. Food was great and had lots of options even for myself as a vegetarian. Hot food at every meal, always bread and cheese/meats on offer as well as fruit. Dinners they always had chips and pizzas available as well as pasta on request from the chefs. Always salad at lunch and dinner and pastries and cereal at breakfast. The themed nights were fantastic, we especially loved the Indian night (Monday) but Chinese and Mexican were lovely too. Staff were always happy to help and were quick to make sure you had drinks and dirty plates were taken away. Snacks and drinks were available pretty much all day, we got some from the shop (lots just round on the main road) for our room incase we wanted any at night time too when the bars were closed. We LOVED the cocktails and they were always generous on the alcohol which we appreciated 😁 We ventured out of the hotel a few times to the nearby nature reserve, Playa de Muro beach (both a 5 minute walk) and to Alcudia itself. Easy to get into town and really cheap on the bus (315 and 324) and staff are happy to help with information on this. The hotel entertainment was a bit hit and miss but for free hotel entertainment we had fun and a good laugh along with some of the other guests there. It’s a long one but would we recommend it here? 100%, we’d definitely book again. Really lovely place with wonderful staff we couldn’t have asked for more!
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Buses 324 and 315 go into Alcudia Put the sign on the door for maids to come in when you’re...
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Response from Sebastian Bennassar Gonzalez, Guest Services / Front Office at Mar Hotels Playa de Muro Suites
Responded 2 days ago
Good morning dear guest, There is nothing better for us than reading reviews about our hotel like that the one that you have written about us. We are delighted to know that the cleanliness of our hotel, our gastronomy offer & our all inclusive drinks have reached your expectations. It would be a pleasure for us to see you again at Mar Hotels Playa de Muro Suites. Best regards,
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Jay jay wrote a review Oct 4
4 contributions
Lovely place great hotel . Misses loved it an my daughter loved it food great pools great an it wasn’t busy . So you didn’t have to fight for a sun lounger. Staff all friendly and helpful. Would be booking again for next year
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Date of stay: September 2021Trip type: Traveled with family
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Response from Sebastian Bennassar Gonzalez, Guest Services / Front Office at Mar Hotels Playa de Muro Suites
Responded 2 weeks ago
Good morning Mr. Jason, It is great for us to know that your wife, your daughter & yourself have had a lovely stay at Mar Hotels Playa de Muro Suites. We are very pleased for the great review that you have shared with the Tripadvisor community. It would be a pleasure for us to see you back to our hotel. Best regards,
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GiGi wrote a review Oct 3
Gothenburg, Sweden11 contributions23 helpful votes
Last year in september (2020) me and my husband stayed here for two weeks, we chose all inclusive. It turned out to be one of our best trips ever despite being in the midst of the pandemic and Muro turning into a ghost town basically. The transport bus was full but we waited to be checked in last deliberatly and boy what a welcoming. Sebastian (the manager) who checked us in did an amazing job welcoming us. He was very thorough informing us about the facility such as the opening hours for the restaurant, bar, the evening shows etc. And since we were the only tourist that were staying for two weeks upon the arrival he gave us a suite with the largest balcony. We immediately hit it off with him and basically the rest of the staff (especially the people working at the reception and the two guys responsible for the evening shows) having casual and interesting conversations, cracking some jokes and so on. Our suite turned out to be amazing! Huge balcony and room (more like an apartment), clean and fresh with a very nice interior. The food was very good both during lunch and dinner (did not try the breakfast), great location with like 3 minutes walk to the beautiful muro beach, close to the bus stop that can easily take you to alcudia center, old town and even Las Palmas and Valldemossa which we visited two times during our two weeks stay. It felt awful leaving because we really enjoyed ourselves during our stay. The evening show was suprisingly very good and entertaining. The two guys who were organizing it were clearly very selecive and quality seeking when booking the entertainers. The only thing l feel that is missing with this hotel to make it absolutely perfect (facility wise) is a spa. Hopefully they consider building one in the near future cuz then you basically wont have the need to leave the hotel if you dont want to except when going to the beach of course which is a must because Mallorca has exceptional beaches overall! This review is obviously long overdue but like they say, better late than never! =)
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Date of stay: November 2020
Value
Location
Service
1 Helpful vote
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Response from Sebastian Bennassar Gonzalez, Guest Services / Front Office at Mar Hotels Playa de Muro Suites
Responded 2 weeks ago
Good evening dear guest, It is a pleasure for us to read reviews like the one that you have shared. Our staff will be glad to know your feelings about their work and it will give them motivation to keep providing a great service until the last day of the season. It means a lot for us to know that you had a great stay at Mar Hotels Playa de Muro Suites. We have read as well your comment about the spa. We have taken note of it and we will send it to the hotel management to see if it could be done in a near future. We are sure that it would be great to have a Spa for our guests. We wish you all the best. Kind regards
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PRICE RANGE
$121 - $375 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
ApartHotel Rio Mar
LOCATION
SpainBalearic IslandsMajorcaPlaya de Muro
NUMBER OF ROOMS
120
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Frequently Asked Questions about Mar Hotels Playa de Muro Suites
Which popular attractions are close to Mar Hotels Playa de Muro Suites?
Nearby attractions include Playa de Muro Beach (0.7 miles), Parque Natural S'Albufera de Mallorca (0.2 miles), and 312 Bike House Platja de Muro (0.2 miles).
What are some of the property amenities at Mar Hotels Playa de Muro Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Mar Hotels Playa de Muro Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mar Hotels Playa de Muro Suites?
Yes, free parking is available to guests.
What are some restaurants close to Mar Hotels Playa de Muro Suites?
Conveniently located restaurants include Figueret Restaurant, Fusion19, and El Patio.
Are there opportunities to exercise at Mar Hotels Playa de Muro Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at Mar Hotels Playa de Muro Suites?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Mar Hotels Playa de Muro Suites?
Many travelers enjoy visiting Torre Mayor (2.8 miles).
Is Mar Hotels Playa de Muro Suites accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.