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Traveler (400)
Panoramas (11)
Room & Suite (173)
Certificate of Excellence


#12 of 30 hotels in Majorca
Certificate of Excellence
IN GENERAL: The 3 key complex HSM Lago Park offers fully equipped studios and apartments, it is a perfect choice for couples and families with children looking for comfort and good service at a reasonable price. Family and customer oriented atmosphere, as well as its location in Playa de Muro very close o the beach, makes the complex even more popular among tourists. The hotel opens from May to October. LOCATION: The hotel HSM Lago Park is situated in Playa de Muro, only 150 m away from a beautiful and sandy beach, the longest one in Majorca. Playa de Muro is part of Alcudia Bay, 8,5 km long, that begins in C'an Picafort and ends in Puerto de Alcudia. It is situated in the north east of the island, 52 km from Palma de Mallorca and 58 km from the airport. It is one of the most attractive resorts of Majorca, with its extensive and calm beaches, a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera. Being one of the most important resorts, Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice sports outdoors, where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly attractive cycling routes that offer different levels and also spectacular views. Golf lovers can also enjoy their favourite sport, the golf course Golf Aucanada is situated only 8 km away and it is one of the most modern and impressive golf courses of Majorca. The hotel offers good connections with the most interesting attractions and the bus stop is only 50 m away. ROOMS: The hotel offers comfortable studios and apartments, decorated in a traditional majorcan way. All rooms (both studios and apartments) with bathroom, air conditioning or heating, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony. Roomy apartments consist of a bedroom and a living room with equipped kitchen. Studios offer a living room combined with a kitchen, equally equipped as apartments, but without a separate bedroom and with a sofa bed. NEW 2014: Refurbished PREMIUM APARTMENTS, following the latest tendencies in decoration, offer fresher & modern look, as well as more comfort and quality to be able to make the most of the apartments. They offer microwave and flat screen TV. Bathroom, also refurbished, with a shower and hairdryer. GASTRONOMY: The hotel offers self catering, bed & breakfast or half board (breakfast & dinner). The restaurant with a wide selection of hot and cold dishes, big variety of desserts and fruit, all served in buffet. Thematic buffets. Drinks in half board are not included in the price (dinner). FACILITIES: The complex consists of 2 buildings, there is the reception and restaurant in the main one. In each building there is a swimming pool for adults, with a separate area for children, terrace with sunbeds and sunshades. Bar service at the pool.Indoor bar. Spacious and comfortable common areas, games room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra cost) and table tennis in the complex. Possibility to practice sports in the area. From 2014 the hotel HSM Lago Park also offers services specialised in cycling tourism with a room for storage, maintenance and cleaning of bicycles, as well as the information of the cycling routes, rent a bike, etc.
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Property amenities
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Bicycle rental
Game room
Indoor play area for children
Children Activities (Kid / Family Friendly)
Free internet
Public wifi
Paid wifi
Paid internet
Breakfast buffet
Snack bar
Poolside bar
Evening entertainment
Table tennis
Car hire
Full body massage
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
TV Channel One Russia
Complimentary toiletries
Good to know
Languages Spoken
English, French, Russian, Spanish and 3 more


Full view
72Somewhat walkable
Grade: 72 out of 100
25Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
100Room tips
Traveler rating
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Popular mentions
The apartment was well maintained the staff were amazing , there is much to do the shops are very close beach is a 2min walk , the whole place was clean , we stayed in an apartment which was clean the only problem that we found was the 2 hobs don’t stay hot , we had a fab time and would definitely be going back
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Review collected in partnership with this hotel
Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Lago Park
Responded 2 weeks ago
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca. Best regards, HSM Customer Service
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Apartment well located and clean. Towels were changed everyday and room service was good. Two swimming pools and easy access to beautiful beach. 4 minutes from bus stops and a lot tocal stores nearby. Receptionists very helpful and speak english well. The only minus we faced was music outside till midnight.
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Review collected in partnership with this hotel
Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Lago Park
Responded 2 weeks ago
Dear guest, Thank you very much for your comments and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and as you can prove, for HSM our guests are the most important. Your satisfaction is our main objective. We are looking forward to welcoming you soon again to our Hotel. Best regards, HSM Customer Service
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I have spend 1 week in this hotel and overall I can say that it is good. More then a hotel it was like a apartment 1+1 including kitchen. You feel that you carried your own house for a while in this vocation place and having vocation at your house near the beach. The see was clean but it was windy at this time. In the hotel there are 2 swimming pools which is quite enough to enjoy when the see is windy.
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Review collected in partnership with this hotel
Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Lago Park
Responded 4 weeks ago
Dear guest, We want firstly to say thank you for making HSM Lago Park your destination hotel for your recent holiday to Majorca and also for sharing your holiday experience with us and the TripAdvisor community. We are very happy to know that your room meets your expectations and needs and we celebrate that you liked our location and Playa de Muro Beach with her clean and blue water. All the best from Mallorca, HSM Customer Service
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we spend in HSM lago park our last holiday, our superior apartment was spacious and always clean, in the kitchen was everything what we needed,staff helpful and very friendly/especially bar staff. We love the location/ very close to the beach, local shops and restaurants. definitely highly recommend for a budget holiday
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Review collected in partnership with this hotel
Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Lago Park
Responded Jun 12, 2019
Dear Danka, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. We celebrate that you liked our location in Playa de Muro with her clean and blue water. We are delighted that you enjoyed the cleanliness so much, and that you felt so well attended by our staff, we certainly will keep on working to maintain our high quality service and keep focused on customer satisfaction and fulfillment of our HSM standards. Thank you very much to recommend our hotel. We will be very pleased to welcome you again. Best regards, HSM Customer Service
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Would definitely recommend this hotel/apartments. We had a great stay. All amenities were in walking distance,beach a few minutes walk stunning beach & surrounding area. Had everything you need to have a comfortable stay.
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Response from HSM_Customer_Service, Director de Relaciones con Clientes at HSM Lago Park
Responded Jun 3, 2019
Dear Mrs keeps, Thank you for your fantastic review. We are happy to know that you have enjoyed of a wonderful stay. Let us express our gratitude for your nice comments related to our hotel. We hope your journey back to home was a safe and pleasant one and you will return to our hotel again in the future. Best regards, HSM Customer Service
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$66 - $202 (Based on Average Rates for a Standard Room)
apartamentos hsm lago park hotel playa de muro
SpainBalearic IslandsMajorcaPlaya de Muro
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