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Apartamentos HSM Lago Park

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Apartamentos HSM Lago Park
Apartamentos HSM Lago Park
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446 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the HSM Lago Park between13/07/16 -- 20/07/16. Hotel looked ok on first glance. We checked in and were told we had SOFA BEDS in our room!!!! I told the receptionist that we did not book a room with sofa beds, upon which she told me all the apartments have sofa beds.. I said I would inspect the... More 

Helpful?
Thank steveandzora
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear steveandzora, Thank you for the time you have taken out of your day to write and share this review of your stay with us at HSM Lago Park and the readers of Tripadvisor. Let me express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the profesionalism and kindness of our... More 

Rebild Municipality, Denmark
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is split in two. This makes each part small, manageable - everything is easy. There is one pool in each part, not big, but allways room for more, also always available sunbeds. We only tried the restaurant once, it was disappointing. There was noise at late evenings (around midnight) partly from the noise music from outside (neighbour cafe)... More 

Helpful?
Thank Jørn T L
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Jørn T L, On behalf of the entire team, I would like to thank you for taking the time to share on Tripadvisor your recent experience in our hotel. We sincerely regret your dissatisfaction with the dining experiences, we make food quality surveys periodically and the results are satisfactory, we regret didn't achieve your expectations. We apologize about your... More 

County Waterford, Ireland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel good size apartments and balcony. Rooms cleaned every day bar 2. We didn't like the pool area found it very cramped and wide open which I felt made it very unsafe with small kids! Ended up going to the beach every day which is only a very short walk away! Beach is lovely and safe for kids! Also... More 

Helpful?
Thank Fiona C
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Fiona C, Thank you very much for your time sharing your opinion with the rest of the travellers. We celebrate that you liked our location and the Beach of Playa de Muro with her clean and blue water. Our clean staff is drying off the water around the pool, but you have to understand that it is very difficult... More 

Coventry, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Apartment rooms very spacious and nice to stay in, however the TV does not hold any English channels. However, €15 per device for wifi which isn't really worth paying for as the connection is extremely slow. €10 deposit for safe and an extra €10 to pay. Breakfast got a bit boring after a few days with not much selection just... More 

Helpful?
Thank Sian E
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Sian E, Thank you for the time you have taken out of your day to write and share this review of your stay with us at HSM Lago Park and the readers of Tripadvisor. We will offer free WIFI for our guests next year. It is a pleasure to know that you enjoyed the location and our dinner's gastronomic... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My sister and I stayed in HSM Lago Park from the 23rd of June until 30th. No words to describe the place! Great location, one minute away from beautiful beach and bus stops. Apartments are huge, very clean and supplied with everything you need on holiday: fridge, microwave, cups, plates etc. We have been welcomed with champagne on the arrival... More 

Helpful?
2 Thank Magda W
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Magda W, We feel very proud to have offered you an unforgettable stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We are very grateful for the complimentary description of the room we accommodated you in during your stay. It is our goal as an HSM hotel to make sure our guests feel... More 

lincolnshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

arrived late and was greeted by Toni who was very welcoming and made our arrival easy and enjoyable,The accommodation was top rate and better than expected,after discovering the pool side bar the service provided by Roly and Iga was great they always had a smile and managed to interact with every guest to such a high level nothing was too... More 

Helpful?
Thank Alan C
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear Alan C, We feel very proud to have offered you an unforgettable stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We are delighted that you liked the location, our animation team and the entire hotel. We will congratulate all the staff, they will be very happy. Thank you very much again for... More 

Coventry, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel location, beach,bars and short trip to the Port and Markets. Staff really helpful and always available. food was excellent with a variety of choices. Rooms were a great size and always cleaned.....!!!!!

Helpful?
Thank dinger432016
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear dinger432016, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. We will congratulate the staff. We will be waiting your... More 

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a week in mid June, amazing location - a tiny walk to the beach, lovely restaurants and bars around, a nice beach walk to the port and main Alcudia strip, and if you walk the other way there are some beautiful bar restaurants (a bit more pricey however). We arrived and got upgraded for free from a... More 

Helpful?
Thank shanicepeck
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear shanicepeck, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. We are very grateful for the complimentary description of the room we accommodated you in during your stay. It is our goal as an HSM hotel to make... More 

North York Moors National Park, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for a week with my family and must say it was lovely,our apartment was big and had everything we needed,it was also very clean,the staff made us feel really welcome and nothing was a chore,we were made to feel welcome from the minute we arrived,we only had breakfast and couldn't fault it. We will definitely stay here again.

Helpful?
Thank christa1966
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

Dear christa1966, Thank you very much for your wonderful description of your holidays. We are very happy to know that you had a great stay with us, it is our main satisfaction. We are very happy to know that your room meets your expectations and needs.Let me express our gratitude for your nice comments related to our service and facilities.... More 

1 review
3 of 5 stars Reviewed June 24, 2016 via mobile

I have just returned from a week with my daughter and 2 year old granddaughter, the location was great but the Hotel pool was not suitable for a 2 year old no shallow end , we were in block 2 and over looking the Smile Bar that had very loud music till midnight when we got to our room we... More 

Helpful?
Thank Heather A
4409, Director de Relaciones con Clientes at Apartamentos HSM Lago Park, responded to this review

On behalf of the entire team, I would like to thank you for taking the time to share on Tripadvisor your recent experience in our hotel. We celebrate that you appreciate the cleaning and our location. We regret your problem with the noise from the bar that doesn't belong to the hotel. We would like to change your room but... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
Official Description (provided by the hotel)
IN GENERAL: The 3 key complex HSM Lago Park offers fully equipped studios and apartments, it is a perfect choice for couples and families with children looking for comfort and good service at a reasonable price. Family and customer oriented atmosphere, as well as its location in Playa de Muro very close o the beach, makes the complex even more popular among tourists. The hotel opens from May to October. LOCATION: The hotel HSM Lago Park is situated in Playa de Muro, only 150 m away from a beautiful and sandy beach, the longest one in Majorca. Playa de Muro is part of Alcudia Bay, 8,5 km long, that begins in C'an Picafort and ends in Puerto de Alcudia. It is situated in the north east of the island, 52 km from Palma de Mallorca and 58 km from the airport. It is one of the most attractive resorts of Majorca, with its extensive and calm beaches, a perfect place for families with small children. It offers idyllic naturals spots, such as Natural Park of Albufera. Being one of the most important resorts, Alcudia Bay offers uncountable attractions: shops, bars, restaurants, water park "Hidropark", possibility to practice sports outdoors, where water sports and cycling stand out among others. Many cyclists choose this area thanks to its incredibly attractive cycling routes that offer different levels and also spectacular views. Golf lovers can also enjoy their favourite sport, the golf course Golf Aucanada is situated only 8 km away and it is one of the most modern and impressive golf courses of Majorca. The hotel offers good connections with the most interesting attractions and the bus stop is only 50 m away. ROOMS: The hotel offers comfortable studios and apartments, decorated in a traditional majorcan way. All rooms (both studios and apartments) with bathroom, air conditioning or heating, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and balcony. Roomy apartments consist of a bedroom and a living room with equipped kitchen. Studios offer a living room combined with a kitchen, equally equipped as apartments, but without a separate bedroom and with a sofa bed. NEW 2014: Refurbished PREMIUM APARTMENTS, following the latest tendencies in decoration, offer fresher & modern look, as well as more comfort and quality to be able to make the most of the apartments. They offer microwave and flat screen TV. Bathroom, also refurbished, with a shower and hairdryer. GASTRONOMY: The hotel offers self catering, bed & breakfast or half board (breakfast & dinner). The restaurant with a wide selection of hot and cold dishes, big variety of desserts and fruit, all served in buffet. Thematic buffets. Drinks in half board are not included in the price (dinner). FACILITIES: The complex consists of 2 buildings, there is the reception and restaurant in the main one. In each building there is a swimming pool for adults, with a separate area for children, terrace with sunbeds and sunshades. Bar service at the pool.Indoor bar. Spacious and comfortable common areas, games room. CHILDREN: The hotel offers for children: swimming pool, playground and mini club. Also available baby cots and high chairs in the restaurant, at no extra cost. ADITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car and rent a bike. We accept the following credit cards: Master Card, Visa. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Billiards (extra cost) and table tennis in the complex. Possibility to practice sports in the area. From 2014 the hotel HSM Lago Park also offers services specialised in cycling tourism with a room for storage, maintenance and cleaning of bicycles, as well as the information of the cycling routes, rent a bike, etc. ... more   less 

Additional Information about Apartamentos HSM Lago Park

Address: Calle Yola-Ub Las Gav s/n | Bahía de Alcudia, 07458 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Price Range: $37 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos HSM Lago Park 3*
Number of rooms: 135
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Also Known As:
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Playa De Muro, Majorca
Hotel Style:
#1 Best Value Hotel in Playa de Muro
#10 On the Beach Hotel in Playa de Muro
#13 Family Hotel in Playa de Muro
#14 Romantic Hotel in Playa de Muro
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