Hotel Palac Alexandrinum
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Krubki-Gorki 13a, Krubki-Gorki 05-326 Poland
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Room & Suite (41)
Dining (25)
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palac Alexandrinum
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
The Alexandrinum Palace with its captivating palatial architecture is a magic and cosy place located only 13 kilometres from Warsaw, so you can enjoy the calm, tranquillity and proximity of the picturesque landscape. Our object is distinguished by its unique decor and becomes a leisure oasis for every guest. Tastefully furnished interiors harmoniously combining tradition with modernity delight visitors from the first moments spent in our hotel. Both the localisation and atmosphere of the Alexandrinum Palace allow for organising: business meetings, conferences, integration parties, weddings, family trips outside the city. A wide range of the hotel’s and nearby attractions gives our guests an opportunity to take part in different forms of leisure-time activities. We have made sure that each of our guests can rest at our hotel adequately to their individual preferences and have a possibility to see the beautiful surroundings of our neighbourhood.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Wifi
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast in the room
Spa
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Polish
Location
Full view
Contact
Krubki-Gorki 13a, Krubki-Gorki 05-326 Poland
Name/address in local language
Getting there
Rental CarsSee all Krubki-Gorki rental cars
106Reviews0Q+A1Room tip
Reviews
Traveler rating
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Popular mentions
The venue itself is lovely. A faux Palace a stones throw away from warsaw set in lovely grounds with a small but decent pool and stables. BUT... the service is atrocious. The staff don't know what they are doing, they are unable to talk about the menu, it is impossible to engage with them. There is a lovely area outside, if you sit there tho nobody takes your order. You have to walk to the restaurant, say you want to order and where you are sitting. Then 20 minutes later somebody shows up to take your drinks order. The drinks arrive 40 minutes later. Unless you specifically request it the gin and tonic will not come with a slice of lemon. We came on a three day deal with breakfast and dinner included. Don't. There is no choice of dinner other than vegetarian and non vegetarian. The food a la carte is ok. The food as part of the offer not so much. Also if you stay for a couple of nights you end up having to eat the same. One evening we were told tha because we were eating as part of the deal we were not entitled to eat on the terrace. I put my foot down at that. Our rooms were also not cleaned and the bathroom smelled badly. But then we did not spend much time there anyway. As to the stables... well... if you can actually make the booking its great. But we tried to book 3 weeks in advance and were told we couldn't. Closer to the time still couldn't. On the day, told that everything was booked out. Not sure how given we were told we could not book in advance... all very confusing and frustrating. So why 3 stars? TBH it was a toss up between 2 and 3. Decided on 3 as the place is has a lovely setting and overall for a weekend get away from warsaw it worked out well for us. But if this place really wants to compete at an international level, there is a long long way to go. Suggest management sendsq someone to one of the all inclusive top end hotels to learn how things are done and how clients need to be treated if you want repeat business. We are certainly never coming back. Some people that were staying the same time as us cut their stay a day short they were so frustrated. …
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Date of stay: August 2020Trip type: Traveled with family
2 Helpful votes
Helpful
I’m not one to complain but how the staff handled our evening arrival really soured the experience and if it wasn’t for that, I would be happy to have given 10/10 because the facility, palace, and grounds are beautiful and the breakfast delicious. Our flight left late therefore got into Warsaw late, had issues with the car rental which caused more delay - so we arrived not until 10:02 pm to the palac, not our fault! We were hungry - was told the kitchen closed 2 minutes ago. Asked if there’s anything we can get - even bread and cheese - don’t have to cook. All staff present said no. The hotel booklet said that after the kitchen closes they can provide a cold plate - they absolutely refused to honour that. I’m diabetic and pregnant and since it’s in the middle of nowhere there was nothing else around - asked about fruit from their cafe window - they said it was old because it was for decoration essentially so had to buy a dessert which in my condition was not ideal! I don’t believe the kitchen closed just 2 minutes prior to our arrival, the cooks or kitchen staff must’ve closed long before - I don’t believe there was no bread or anything prepped for breakfast that we could’ve had - and if in their handbook it states that cold plates are offered after the kitchen closes, why did they refuse to give it to us?…
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Date of stay: September 2019Trip type: Traveled as a couple
1 Helpful vote
Helpful
Was at the hotel for a friends wedding. Had a lovely time. The rooms need a little bit of TLC Service was OK but not great. Nice swimming pool - good size. Room was a nice size but curtains were falling of the rails, the shower leaked all over the bathroom floor
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Date of stay: July 2019Trip type: Traveled as a couple
Value
Location
Service
2 Helpful votes
Helpful
+ park + horses + architecture + styling + reception - restaurant. this is simply tragedy. high price buty quantity of food is simply joke. we ordered 2 vegetarian dishes (out from three) they were so small. not to be accepted. i regret i should have told thank you, take it back. Restaurant management should understand that customers are not cows to take money from, but quality and QUANTITY of food should be relevant. Conclusion: i recommend this hotel, pay attention to restaurant if you do not want pay for restaurant service more than for room
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Date of stay: August 2018Trip type: Traveled as a couple
Helpful
I have to congratulate all the staff and in Particular Piotr Greda and d all the Reception staff for a very professional way they made our stay enjoyable, the food was excellent and very good indeed, My family were very happy with everything and, the wedding was very enjoyable with, once again the staff extremely helpful. Congratulations to all of you and, your Management should be very proud of you all. Thank you
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Date of stay: July 2018Trip type: Traveled with family
Room Tip: E mail the reception desk, they are very accommodating, the rooms and the food is excellent, the...
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PRICE RANGE
$79 - $103 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandMazovia ProvinceKrubki-Gorki
NUMBER OF ROOMS
54
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Claim Your Listing Frequently Asked Questions about Hotel Palac Alexandrinum
Which popular attractions are close to Hotel Palac Alexandrinum?
Nearby attractions include Parabellum Shooting Range (4.8 miles) and Alpaki Zabraniec (2.4 miles).
What are some of the property amenities at Hotel Palac Alexandrinum?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hotel Palac Alexandrinum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Palac Alexandrinum?
Yes, free parking is available to guests.
Are there opportunities to exercise at Hotel Palac Alexandrinum?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Hotel Palac Alexandrinum located near the city center?
Yes, it is 0.4 miles away from the center of Krubki-Gorki.
Are pets allowed at Hotel Palac Alexandrinum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Palac Alexandrinum?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Hotel Palac Alexandrinum?
Many travelers enjoy visiting Głaz Piłsudskiego (9.3 miles).
Is Hotel Palac Alexandrinum accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.