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Hotel Chichen Itza

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Hotel Chichen Itza
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438 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Chichen Itza
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Showing 236: English reviews
Reviewed August 25, 2014

The room is clean with garden view and the located near chichen itza archeology site. There is a nice swimming pool and clean. Piste city is very close the hotel you can go by walk. Ermilo working there is nice person who can help you at anytime and very friendly. You can relax and have a good time here.

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Helpful?
1Thank Socheat26
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Nice to read that your time while with us was enjoyable and relaxing. We look forward to welcoming you back to you Casa in Chichen Itza. Hasta la vista !

Leicester, United Kingdom
Reviewed August 19, 2014

First impressions are good. The outside looks great and they boast newly refurbished rooms! Inside? We didn't get a refurbished room. It had everything, but didn't feel new. Blue, dark and light woods (did see other rooms, all dark wood and looked nicer, but nothing more than aesthetics) ROOM - two double beds, ensuite, toiletries (shampoo, soap, moisturiser, sewing kit,...

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Helpful?
1Thank egrek
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your née comments! We ook forward to your return. Hasta la vista !

Stoke-on-Trent, England, United Kingdom
Reviewed August 17, 2014

After an eight hour flight, two hours going through the airport and a further two and a half hour trip. What we found That this at this hotel was exactly what we needed to recharge our batteries. The room was lovely and everywhere was so clean, the staff welcoming and service and food great. The location was on the main...

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Helpful?
1Thank Mark G
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How nice to read that your experience while with us was an excellent start of your holiday ! We look forward to being your host again. Hasta la vista!

King's Lynn, United Kingdom
Reviewed August 2, 2014

I have never written a review on Trip Advisor before, but I thought I had better say what a lovely time we had here. As we were backpacking this was our "treat" stay in a hotel for 2 nights and it was lovely, very clean rooms, comfy beds, everything you needed. The attention to detail was great (cute rocking chairs,...

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Helpful?
1Thank jewish_meg
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your wonderful comments ! Luis, Ermilo and all of us at The Hotel Chichen itza wish you happy and safe travels. Hasta la vista!

Copenhagen
Reviewed August 1, 2014

We stayed in this hotel 2 nights in connection with our visit to Chichen Itza, and for that it was great. By taking this stay, we could see Chichen Itza in the morning with very few other tourists. Even the merchandise stalls wasn't ready so we could see the place in peace. We arrived to Piste by ADO-bus from Cancun,...

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Helpful?
Thank SoerensenKim
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your informative, nice comments. We look forward to serving you again. Happy and safe travels!

Reviewed July 22, 2014

First of all the Inn is super convenient (if you rent a car as we did). It is very clean. The staff is wonderful, helpful & will even stop by at the outdoor bar to chat with you. The few days we stayed there we got to know the Manager Luis and his family very well (what a joy). Antonio...

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Helpful?
3Thank Patrick M
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

How gracious of you to post such a nice, very personal review. We all appreciate Luis and his family and the way he manages his collaborators is what I am sure drove you to title your comment as you did. MUCHAS GRACIAS! Thanks for your visit. We look forward to welcoming you back in the near future. Until then, may...

Vadodara, India
Reviewed July 20, 2014

The title really says it all... there would be no reason to stay at this place for any longer than one night (and I do not know what you would do in the area if you did). You get there in the evening, get a good nights sleep, and then get up to get to the Chichen Itza the minute...

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Helpful?
1Thank Matthew D
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your comments. We have a different point of view regarding the title of your comment. Chichen Itza is surrounded by nearby, beautiful colonial cities like Izamal and Valladolid, each just a 30 minute drive. The Flamingo National Park at Rio Lagartos; Ek Balam on it's way. Cenotes, mayan villages and a host of shopping experiences...

Saint Nicolas, Belgium
Reviewed July 14, 2014

Very convenient hotel to spend the night if you want to visit Chichen Itza very early the next day. Rooms are very clean, good beds, litlle fridge and coffee maker. Bathrooms are a bit old but very clean. Very nice swimming pool in lovely garden. Wifi at the reception, not in the rooms. Little supermarket just next to the hotel...

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Helpful?
Thank Pitchounette20
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Being a Top Contributor of Tripadvisor and coming from Belgium your comment is specially meaningful. We hope to be of service to you again soon!

Prague, Czech Republic
Reviewed July 11, 2014

This is probably the most modern hotel in town. It is spacious and the rooms are newly rennovated. But the best thing is staff, very friendly and helpful. Its also well situated, not too far away from Chichen Itza, but also walking distance to towns centre. we loved it

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Helpful?
1Thank radobyelfka
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks so much for your visit and your friendly review ! We hope you'll visit with us again soon. Hasta la vista !

Chichen Itza, Mexico
Reviewed July 9, 2014

Hello, This a comment for Ermilo, he's a great interlocutor, a great receptionist, and he knows how to solve your problem very quick ! Ask him everything you want, he will find a solution for you ! Thank you for him ! Excellent reception, Alyzée

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Helpful?
Thank Alyzee1992
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Ermilo and all of us at The Hotel Chichen Itza are very grateful that you choose to stay amongst us ! Muchas Gracias> Hasta la vista !

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 

Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range: $39 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chichen Itza 3*
Number of rooms: 44
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Also Known As:
Chichen Itza Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Chichen Itza staff and other travelers.
14 questions
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Charlottesville
New York City

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Questions? Get answers from Hotel Chichen Itza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ASk for a room overlooking the pool on the first floor.”
 of 5 bubbles KevanEastYorkshire, 2 weeks ago | Read review
“Ask for a garden room for the quiet.”
 of 5 bubbles MarylouP_12, 4 weeks ago | Read review
“Away from pool area, as far away as possible.”
 of 5 bubbles westrimbob, Feb 6, 2017 | Read review
“Rooms out the back, by the pool were quiet and spacious”
  • 2 nice beds
  • oh that's nice
 of 5 bubbles Steve9119, Jan 30, 2017 | Read review
“Avoid rooms with even #s between 210 to 236 - facing main road & hence noisy”
 of 5 bubbles Traveleator, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question