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Hotel Chichen Itza

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Hotel Chichen Itza
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402 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Zoetermeer, The Netherlands
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Decent hotel with a nice bar and relaxing pool area at approx 3 minutes by car from the ancient city. Basic rooms with spartan beds. Dinner was fine, breakfast could be better. The conveneance store next door comes in handy.

Helpful?
Thank Master_Werner
Level Contributor
156 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here only one night and I would have not stayed there any more. Here a list of o pros and cons: Pros - swimming pool; with the taxi (cost 40 pesos) it is 5 minutes away from the Chichen Itza site; it as a restaurant and a bar inside Cons - dirty (always check sheets and pillows);... More 

Helpful?
Thank lollob89
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

If you consider our hotel "high price" when you paid USD $38 + tax, there is nothing more to say. Sad. More 

Hyderabad, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 5, 2016

Quiet and serene place..with good ruins to look out for. Swimming pools right in front of your rooms.Good for a night or two not more than that. The bathroom was big too and of decent quality but the stopper in the shower just wouldn't let the water through until I held it up - thankfully I had to bathe here... More 

Helpful?
1 Thank scorpio77797
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

We appreciate your visit and your nice comments. Hasta la vista ! More 

Singapore, Singapore
Level Contributor
509 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
4 of 5 stars Reviewed August 3, 2016

Location: Along main road passing through Piste Hotel: Big, resort style, swimming pool, free parking, in-house restaurant Room: room was big, but facing main road and hence could hear traffic through night Positives: big room, reasonably priced Negatives: Rooms facing main road are noisy, my shower didn't let water through Ranking at time of writing: #1 of 3 hotels in... More 

Helpful?
1 Thank Traveleator
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review
Google Translation

Gracias por su visita ! More 

Hyderabad, India
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 25, 2016

A bit run down . Clean and comfortable rooms.Decent food. Swimming pools right in front of your rooms.Good for a night or two is you are hanging out in the ruins longer than a day.Lush and green but a bit of a thorough fare for the locals at the far end.

Helpful?
Thank nikrang
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Your comment does not reflect, as you can attest by other patrons, the ambiance and service of our incredibly inexpensive hotel. Very sad you fail to relate value for what we offer. You want a world class resort? We have it at the Mayaland a Mile away, in the heart of the temples... and though a bargain in itself, it... More 

New Delhi, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016

This place is perfect... Given the rates we could not have expected anything better. The rooms are clean, hotel ambience is nice and authentic, has a nice pool, good location. Short drive from the main attraction.

Helpful?
1 Thank GameMaster_CSE
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Wonderful assessment of our reality. Hasta la vista!! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

The hotel is located 5min drive from the stunning Chichen Itza! The staff is friendly, helpful and the rooms are also clean and welcoming. The swimming poor is perfect for a refreshing bath if you can't put up with the heat and their continental breakfast is really delicious. Above all else, the relation cost-quality is very good as the hotel... More 

Helpful?
1 Thank Daniele D
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review
Google Translation

Bravo. Bravissimo ! Hasta la vista ! More 

Oslo, Norway
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2016 via mobile

Stayed here for one night to be close to the chichen itza ruins. The hotel has everything you need and is clean, but it has a bit of a warn down feel to it. The pool side seems to be the newest and nicest area of the hotel. Some, but not all rooms have wifi, and the lobby area has... More 

Helpful?
Thank Bekkelure
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

We believe we are a world class BARGAIN ! Where on earth do you get a hotel room like ours for under forty dollars a night ? We work very hard to achieve this and feel poorly about that the grade you gave us. Sad. More 

Westborough, Massachusetts
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 18, 2016

Hotel staff is nice, quiet place. Nice size rooms. In restaurant they would like to serve to please you. They don't provide the bell boy service easily though. There is no free breakfast but it is not expected in such low price. Swimming pool is nice. They got some gym also that we didn't use.

Helpful?
Thank ShriBG
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit ! More 

Wisconsin
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 10, 2016

This review is only for the restaurant at Hotel Chichen Itza as we did not stay here, only ate here. My wife and I visited Chichen Itza with the plan of arriving early to have breakfast and get to the ruins when they opened, before it got busy. My wife had seen the restaurant at the ruins listed online as... More 

Helpful?
Thank rlse9
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

We look forward to your return visit for a few days! Gracias. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 

Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range: $45 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chichen Itza 3*
Number of rooms: 44
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Also Known As:
Chichen Itza Hotel
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