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Hotel Chichen Itza

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Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
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376 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Westborough, Massachusetts
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel staff is nice, quiet place. Nice size rooms. In restaurant they would like to serve to please you. They don't provide the bell boy service easily though. There is no free breakfast but it is not expected in such low price. Swimming pool is nice. They got some gym also that we didn't use.

Helpful?
Thank ShriBG
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit ! More 

Rice Lake, Wisconsin
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is only for the restaurant at Hotel Chichen Itza as we did not stay here, only ate here. My wife and I visited Chichen Itza with the plan of arriving early to have breakfast and get to the ruins when they opened, before it got busy. My wife had seen the restaurant at the ruins listed online as... More 

Helpful?
Thank rlse9
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

We look forward to your return visit for a few days! Gracias. More 

Prague, Czech Republic
Level Contributor
95 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 1 week ago

Very close to the ruins but still comfortable and out of the crowds. Nice staff and outside or inside restaurant with excellent pizza. Clean pool, secured parking, all what you need for a overnight. Good deal!

Helpful?
Thank Vlada K
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

You summed it up beautifully ! THANK YOU !!! Hasta la vista, More 

Burgwedel, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel Chichen Itza is very close to the ruins and I would recommend. The price is ok comparing to the hotels directly inside. Rooms are well equiped and in good conditions, especially with pool view. Breakfast included was OK. To the left is a food shop if needed. Parking enough space.

Helpful?
Thank Gert W
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your recommendation given your experience while with us in Chichen Itza. Hasta la vista ! More 

cancun
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

How is it possible that in 2016 a 3-4 star hotel doesn't have proper internet. Its just as important as water or electricity. You have to sit outside in mosquito infested places in the heat to be able to answer your email and check internet. Of course without possibility to charge your cell phone/tablet/laptop. Asking the resceptionist for an other... More 

Helpful?
Thank roncancun
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2016 via mobile

We stayed one night in this hotel. Our room was quite big. It was quite warm in the room and unfortunately there was no AC. People were really friendly! We really appreciate the swimming pool. The location is great; it is only 15 min by car from Chichen Itza. Very good value/price, I definitely recommend it

Helpful?
Thank Constp899
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Surprise to learn you had no A?C.... ALL our rooms do! We are exactly 1 mile close to the Temples at Chichen.... I hope it did not take you more than 2 minutes to drive. It takes about 15 minutes to walk the trail. Thanks for your visit. More 

Zory, Poland
Level Contributor
8 reviews
4 of 5 stars Reviewed May 31, 2016

The hotel offers spacy, clean and comfortable rooms. pros (as above plus) + nice pool - good place to relax after visiting the ruins + staff helped us with just everything we needed + located in the center of Piste (OXXO, bus stop and some other restaurants are close) cons: - laud, old (but efficient) air-condition - "breakfast included" means... More 

Helpful?
Thank Daniel_Kowol
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit. Hasta la vista! More 

Melbourne, Australia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 11, 2016 via mobile

We really enjoyed our two nights at this hotel. The staff are very friendly & English speaking. We enjoyed wonderful breakfasts before site seeing and by evening enjoyed a few quite beers by the gorgeous pool. Parking is easy & there are fantastic local restaurants nearby (as well as a restaurant at the hotel).

Helpful?
Thank Ben_Parks
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your very nice comments on your experience while with us. Come back soon to enjoy our pool and the many wonders that surround us ! More 

Gloucester, United Kingdom
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 5, 2016

Lovely hotel in quiet location yet easy access to the temple. Large bedroom and large bathroom - very clean. Good restaurant for breakfast and dinner (closed at lunchtime). Next door to the hotel is a supermarket where you can purchase everything you may need. Friendly staff throughout the hotel.

Helpful?
Thank Jan B
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and your wonderful comments on your experience while with us. Hasta la vista ! More 

Norwich, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016

My elderly mother and I had a lovely stay at Hotel Chichén Itzá, right on the main street in the small town of Pisté. The pool and deck in the inner courtyard are very recently renovated, clean, and beautiful. Rocking chairs are set out in front of each room to relax in the shade. The rooms are clean and comfortable,... More 

Helpful?
1 Thank zilreywas
chichenuxmal, Owner at Hotel Chichen Itza, responded to this review

Thanks for your visit and for sharing your wonderful experience with the world's traveling community. Lucia and all of us look forward to your return ! Come with more time to enjoy the many wonders that surround us, from Flamingo National parks in nearby Rio Lagartos to magic Colonial Villages like Izamal, a short drive from us. Take a look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Great local ambiance with the comfort of being in the center of the town of Piste, less than one mile from the archaeological site of Chichen Itza. Recently renovated, the hotel features gracious rooms overlooking a tropical garden with pool, restaurant, bar, parking lot, sat tv, free internet for our guests. ... more   less 

Additional Information about Hotel Chichen Itza

Address: Main Street Piste, Piste 97751, Mexico (Formerly Best Western)
Location: Mexico > Yucatan Peninsula > Yucatan > Piste
Price Range: $45 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Chichen Itza 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
Chichen Itza Hotel
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