We really can’t recommend this hotel enough, it’s a dream come true. The view and environment is out of this world. The hotel is so beautiful. We got a free room upgrade for our honeymoon to a junior suite, so sweet and thoughtful. The food and breakfast is superb. But the real gem is the wonderful staff. They are so friendly and do everything they can to help. Every precaution is taken for COVID and we felt safe every minute. We will feel sad to leave this paradise and will come back in the future for sure. Thank you so much to the staff.
I arrived having made my booking directly with the hotel and having specifically asked for a quiet room. I was given a room on the street at the end of the property. It is a small road where tractors and cars go bye. Not a main road. Nonetheless this was not what I had asked for and the General Manager handled the situation very professionally and moved me to a quiet beautiful room. I must say that all rooms are beautiful, well decorated with all the amenities you wish for. And very clean.The setting is just like a postcard and the grounds are beautifully designed. The staff is quite inexperienced at the breakfast which is not up to standards. There is a Buffett where one girl serves all the guests. You wait on line for much too long while the rest of the staff runs around not knowing what they should do. Staff let’s guests not wear masks which creates tension between guests. General Manager needs to train staff and have more staff to help guest! Dinner is served in two areas of the grounds and the night staff especially Francesco made our stay. There too there is one lady who has to take the orders for all the guest and we saw guest having to wait 45 minutes to be served..... Food was delicious but GM should put families on one side and non families on another side so it doesn’t become like a Club Med. The pool for adults had kids in it so simply didn’t understand why there was even a pool for adult as no one respected it!!!...??? This can seem like a negative review but this place has ist all to be a true gem!!! It just needs to be run professionally and allow guests with no children to have also their space. Around the hotel there a many lovely and delicious restaurants so one can choose. Will recommend it as stunning for the eye and excellent for the mouth but not the ears. Thank you to Barbara Francesco Mauro and Julia …
What can I say apart from this resort is amazing ! We recently stayed here for a women’s health and fitness retreat with a big group and it was perfect. From the moment we arrived we knew we had chosen the most perfect resort. The service from all of the brilliant staff, the food from the brilliant chef and the set up of the resort were exactly what we were after. The rooms were next level, especially the new wing. The staff could not have done any more for us and we are so grateful for everything they did to make our stay so perfect. Special mention to Giada and Alessia in reservations for all of their help in booking us in. We loved the resort so much we have booked again for a bigger and better retreat next year ! Thanks for having us and see you all again.
We stayed at Locanda Rossa for a week in October. We were upgraded to a villa at no extra cost as there was a technical problem in the room we had booked. The entire staff was exceptionally friendly. We loved the locally produced food and although the menu was not big, there was plenty of choice and everything was cooked to perfection (breakfast, lunch and dinner). Our two children (8 and 11) loved the extensive grounds, the (larger than usual) childrens pool, the trampoline and the ping-pong table. We had an incredibly relaxing time and will definitely go back.
We loved this gorgeous, well-designed property during our trip through Tuscany. It was a perfect retreat for the end of our trip, and it allowed for plenty of relaxation as well as activity through the tennis courts and walking paths. The cuisine was also impressive, which was great for being able to stay on property. We loved waking up to the countryside and walking through the olive groves. Highly recommend.