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Chateau de Bali Ungasan

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Chateau de Bali Ungasan
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30 Reviews from our TripAdvisor Community

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Showing 24: English reviews
1 review
Reviewed July 14, 2016 via mobile

My partner and I booked 2 nights here. Was extremely difficult to find, contact numbers didn't work, pool was out of order, didn't see a single other guest, didn't serve alcohol, fairly far from anywhere to go/anything to do. Really just a very weird vibe. We checked out early but now Expedia cannot contact them to discuss a refund for... More 

Helpful?
Thank Georgia B
2 reviews
Reviewed February 15, 2016 via mobile

Good staff nd wonderfull view, i recommend to come nd stay here.. You will got new experience, nice breakfast clean room, but so far from main way. Simple check-in and check out, variety of also not bad, price little bit expensive .. Totally good

Helpful?
Thank Aqu S
Chateau De Bali U, Manager at Chateau de Bali Ungasan, responded to this review

Dear Value Guest, Thank you very much for choosing Chateu de bali on your recent stay. It's highly appreciate your great review shared in this forum regarding the experiences during the stay with us. We understand that so many works we need to do for improvement and certainly we will always work closer to all concerning to make something even... More 

1 review
Reviewed May 24, 2015

The villas are provide an air of spacious luxury in a secluded location away from the hustle and bustle of Kuta, yet with available transport drop to beautiful beach around dreamland area. .all the villas are pool villa , too far to called ocean view , just looks like a sky but the landscape are enough for sightseeing, In classical... More 

Helpful?
Thank Andy Z
Chateau De Bali U, Manager at Chateau de Bali Ungasan, responded to this review

Dear Mr Andy Z, Warmest greeting from Chateau de Bali, On behalf of management and team members of Chateau de Bali, please allow me to express our sincerest appreciation for your time to spend in writing a review through this forum. We understand that so many things we need to do to improve our services and facilities. We certainly will... More 

Hong Kong, China
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed March 24, 2015

My friend and I booked into this hotel for two nights, but after staying one night we checked out. I would like to compare it to Faulty Towers, only Faulty Towers was a funny comedy show on tv and this was real life. After getting lost with the address we were given and after countless calls to the hotel to... More 

Helpful?
4 Thank DweenieP

Travelers are raving about these Ungasan hotels

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2015

Avoid this place.. The pool is empty for 6 months and will not be repaired... People are inefficient We've been robbed during the night.. stolen cameras and cash in the room they didn't do anything but promises and did not refund our money !!

Helpful?
5 Thank nick B
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 20, 2014 via mobile

I Think this villa is good. depand on the purpose. when i choose this villa, this is what i looking for : 1. relax ambiance 2. sea view (not a beach side) 3. private pool 4. big room 5. quite 6. fresh air 7. not to expensive. i think i found all of them on the villa and we are... More 

Helpful?
Thank ars127
Melbourne
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 29, 2014

My wedding was in Uluwatu last month & we were expecting 100 guests. We arranged group booking rates with Chateau De Bali & addressed our concerns with the negative reviews we had read to which they guaranteed they have improved and that 50 of our guests who had chosen to stay with them (as recommended by us) will have a... More 

Helpful?
6 Thank Mylinh1984
Budi P, Manager at Chateau de Bali Ungasan, responded to this review

Dear Mylinh1984, Thank you for sharing your personal experience with us and Tripadvisor readers. It was indeed a pleasure serving you at Chateau de Bali although it’s indeed unfortunate that you left with such impression of the property and our service. We have taken note of your comments regarding those details and have been shared to our team in the... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2014

This place is very misleading. There is nothing luxury or medical about these villas. My biggest mistake was not reading trip advisor prior to booking. The place is in the middle of nowhere making you feel very isolated and uncomfortable. We spent a huge amount of money on transport just to get out of the hotel. The place is extremely... More 

Helpful?
1 Thank Allan M
Budi P, Manager at Chateau de Bali Ungasan, responded to this review

Dear Allan, Thank you for spending your time to reviewing us and sharing your experience stay to all tripadvisor’s readers. We learned that you did not find what you expecting at Chateau de Bali. We do apologize that we could not full fill all of your expectation. Chateau de Bali located on the top of Ungasan hill, bit away from... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 25, 2014 via mobile

What a disaster. The worst accommodation I have ever stayed in. The biggest mistake I made was not looking at previous trip advisor reviews. I arrived with a large group for a function we had in Uluwatu. We booked a 3 bedroom villa and stayed 1 night which was 1 night too long. Upon entering the villa I was greeted... More 

Helpful?
3 Thank Fifa1
Budi P, Manager at Chateau de Bali Ungasan, responded to this review

Dear Fifa1, Thank you for visiting us and for the time to sharing your experience to all readers. You have been highlighted many point which was not meet your expectation, your points are duly noted and have been communicated to all of our team to provide better service and facilities to our guest forward. Regard to your disappointment about the... More 

Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2014

We stayed in one of the three cottage villas and it was incredible. The view was breath taking, the service was great and the private pool was very nice. Defn will go again! It is a great place to stay for peace and quiet, not if your in Bali to party hard. It was such a relaxing venue, and the... More 

Helpful?
1 Thank Jey79
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Chateau de Bali Ungasan

Address: Jl. Pura Masuka, Br. Kertha Lestari, Ungasan 80364, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Price Range: $133 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Chateau de Bali Ungasan 4.5*
Number of rooms: 96
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Also Known As:
Chateau De Bali Ungasan Hotel Ungasan
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Questions & Answers

Questions? Get answers from Chateau de Bali Ungasan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't go there !!!”
 of 5 bubbles R8674UWnickb, Jan 26, 2015 | Read review
“Need to get one of the villas high up the hill, as the views are incredible. And if you can get one of the larger villas better with the private pool.”
  • View from Villa
  • Outside Main Villa - Private Pool And Lounge Area
  • Living Room of Main Villa
  • Main Bathroom
  • Master Bedroom
 of 5 bubbles Jey79, Feb 4, 2014 | Read review
“high up villas gives you the best view”
 of 5 bubbles Horst1659, Aug 10, 2013 | Read review
“The three bedroom mostly large size and have a good view of nice and fantastic ocean view and great for family.”
  • Ocean view from lobby and  villa
 of 5 bubbles avanhousebali, Jul 18, 2013 | Read review
“Look somewhere else”
 of 5 bubbles KentP81, May 30, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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