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Rattana Mansion

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69 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Bangkok, Thailand
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed many hotels in Phuket Town. I think this is one of the oldest one. "Old" itself is not a big problem. But, it should be maintained well. Lobby in this hotel smells bad. The room is OK. The out side of window should be abandoned for many years without cleaning. It was very hard for me to... More 

Helpful?
Thank momod32014
Management response:

Dear Mr. Honam Lee, Warm greetings from Rattana Mansion, Phuket Town, Phuket, Thailand. We would like to extend our deepest apologies foremost, for the less than satisfactory experience you have stated. This is certainly not the level of service that we hope to be know for. Please rest assure that your comments have been looked into and that proper handling... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 1, 2016 via mobile

If you are a rat lover- perhaps this is the place for you. We booked this hotel for the price of £10/ night for a couple, with a three star review on here we thought it would be fine... OH NO. When we first arrived all the staff were sitting on a sofa, watching TV in the dirty reception/ restaurant... More 

Helpful?
Thank Ell M
Management response:

We would like to extend our deepest apologies foremost, for the less than satisfactory experience you have stated. This is certainly not the level of service that we hope to be known for. Please rest assure that your comments have been looked into and that proper handling and improvement of such enquiries has been briefed to our relevant team members.... More 

Travelers are raving about these Phuket Town hotels

Lausanne, Switzerland
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 27, 2015 via mobile

I stayed one night. I was content with my booking. Hotel about 10-15 minute walk from airport buses. (+) Was good for location and price. Clean room. Clean sheets. Comfy queen bed. AC working. Staff very friendly and helpful. Gave me a map and suggestions on where to go. 7 minute walk to old town (walking market) and near many... More 

Helpful?
Thank AcadianCanadian85
Sydney, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 17, 2015

For the price that we had paid for our rooms, it was adequate. When a hotel is cheap, just keep in mind that there's a reason for the lowered price. The hotel itself met our requirements for our short stay; clean beds, air-conditioning, working bathroom and functioning powerpoints. The stay wasn't glamorous, but it was comfortable nonetheless with polite and... More 

Helpful?
3 Thank LY93
Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 7, 2015

Very basic. Room was relatively clean and it didn't smell. Air con worked. Balconies are boarded to dull street noise I think so no view at all. Two nights stay was long enough! Staff very friendly. It was super cheap so we got what we paid for and on a budget it worked for us.

Helpful?
4 Thank Sandra E
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 11, 2014 via mobile

When we checked in the room looked ok except for all the mould in the bathroom. That was until we were all tucked in for the night and noticed that our bed was covered in bed bugs. There was big ones and little ones covering the sheets. So we packed our stuff in preparation to flee but unfortunately it was... More 

Helpful?
5 Thank BryAnda
Copenhagen, Denmark
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 2, 2014

No elevator, no service and barely any staff. This is just not a place to go unless you have no other options. Located centrally is a plus but other than that I have very little positive to say about the place. Rooms are less than interesting. Balconys without a view as they are sealed off behind billboards. Very noisy AC,... More 

Helpful?
1 Thank RonniAbergel
Bangkok, Thailand
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 20, 2014

The price is vary low with okay quality room but the bathroom is quite bad. The bathroom is not clean as I think and the room's window is hide by the big board in front of the building, so just some of light can pass through, You can access to the Wi-Fi by asking for password in a front desk.... More 

Helpful?
Thank DerDi Yok L
Sydney
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed January 18, 2014

Booked online - always a bit of a risk not seeing a room but worked out OK. Nothing flash - as usual don't get too fussed about the mould it is a hot humid climate -but good value. Clean sheets, hot water, air con that worked and close to markets. Staff friendly and helpful. Walking distance to bus station to... More 

Helpful?
Thank TischaSydney
London
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed January 1, 2014

This was one of the cheapest hotels I stayed in my whole life. The room and bathroom were big. The problem is that the quality and cleanness were just appalling. Air-con was too noisy, so I decided to turn it off. I stayed there 2 nights (not in a row, in different days and left early in the morning). So... More 

Helpful?
Thank Paolo R
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Rattana Mansion

Address: 18 Chanajaroen Road | A.Muang, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Price Range: $12 - $19 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rattana Mansion 3.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Rattana Mansion Hotel Phuket Town
Rattana Mansion Phuket/Phuket Town
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