Was a bit skeptical about the hotel before coming due to the reviews on being old and dirty but it was not really the case. Stayed at the duplex suite and the view was certainly fantastic. Room was clean and space was great! The property does have some looks of aging but it was not that bad. What impressed me most was the service and professionalism from all the staff. From front desk to the serving staff and buggy drivers, they all have the brightest smile and make you feel welcoming. Do join the resort activities if you can, the staff are so energetic and enthusiastic, making you enjoy the workouts. The resort definitely do not have a beautiful beach as compared to the other resorts but if you are looking at relaxing at a quiet hotel, this will be the place to go too! Cons: As the resort is quite secluded, best to have your own transport as taxis will be quite expensive. There are only 2 shuttle timing to phuket town and 1 to patong. Good thing is they are not crowded but advance reservation is recommended. …
We had booked their pool room which overlooks the ocean with a beautiful view from the room The property is nice and rooms even nicer. ! The pool was the highlight of the stay ! We had an amazing time The food was nice as well as we had ordered Indian and vegetarian meals ! The beach is average. Tip : the property is far from the main attractions and you will need to use grab service to commute as no taxis will be available easily !
This has been my third stay in a span of less than a year. Clearly it means i am very happy with this place. The staff are awesome- well almost - because i had rude one at the breakfast buffet but it was quickly sorted out by the manager of the hotel. One point to be noted is that this hotel is a popular one with Indians and they frequently hold weddings so be prepared for loud evenings and parties with loud music and last but not the least a terrible breakfast experience with food on the floor and no place to sit. However, the staff were simply awesome and understood my plight and arranged for breakfast to be brought to my room. We stayed in a three-bedroom villa which was massive and we had our private pool as well. With each stay of mine the rates were steadily increasing and now I believe this place is marked to become a Ritz Carlton soon so expect the rates to skyrocket further. …
During our week in Phuket, we had stayed the first night in the western side of the island which we found too busy so we moved. We found the Westin on the other side and absolutely loved it!! Better and quieter location still not too far from the town centre. Great, clean facilities, professional, courteous staff and beautiful surroundings. Particular shouts out to Masami and young Kevin (reception) who were most professional and helpful. Others include Emanuele, Moo, Mem, Ting, Kat, Frada Tor (driver). Thank you all for a memorable and enjoyable stay.
It had good experience I like the place and the hospitality of the reception manager pinoy guy and I like the view of the villa and I enjoy too much for my stay I think I will go back there again They having quite and funny things and I like it so much
We loved sitting outside enjoying the lovely breakfast buffet watching the kingfisher fish from his rock and the sea eagles soaring over the sea. The walk up to the room was steep (there are rides available if required) The beach was coarse gravel/sand, water muddy. The swim up bar was over priced for the cocktails which were disappointing. The pool was lovely though with great views. We found the location very remote, not much near by, although we did like The Green Bar walking distance down the road. Hotel runs a courtesy bus into town at 3pm and to Patong at 5pm, then there is a return ride at 9pm. Try and plan your stay over a weekend when the markets are on in Phuket Town, worth a visit.
Great view, really nice hotel, have some private beach. Got warm welcome from Aya. Got some brief of local areas from her. Feels like home! Would definitely choose coming over again. Like it here so much!
Love this place! On our second return we found it as we remembered…kind and efficient staff who strive to accomodate our every need. The stunning pools with remarkable gardens to wonder through and admire while relaxing. . Sensational sunsets setting over the ocean 🤩 with cocktail 🍸 🍹in hand. A special mention to Ralph and Aiah at reception and Kimberley and Kat and our special girl looking after us at Prego restaurant who I forgot her name The breakfast was amazing, actually all the food was delightful. The views from everywhere just added to the resort feel. Some maintenance would add to an updated feel. The shuttle busses to Patong and Phuket town were helpful. The shower was nice and hot and powerful.
From the moment we arrived at The Westin Siray Bay we felt spoilt. From Aya at the front desk who welcomed us with big smiles and made check in so easy, many times you go to these resorts and it's a false welcome but not From Aya it was friendly and so welcoming. Also the Staff at Tastes restaurant go above and beyond. Special mention to Frada, Kimberley, Mod and Hong, you girls made our dining a pleasure. Your smiling faces made our day, you could not do enough for us from Tomatoe Soup whenever we wanted to dinner. The resort should pride themselves on such wonderful staff and I hope they look after you all as you girls deserve the best. Unfortunately I had a fall and hurt myself but the guys from the buggies where there straight away and helped me resort my pride, I never got to thank them so I hope they know I appreciated their help, also to Aya once again who could not do enough for me, checking up on me to make sure I was doing ok to the lovely fruit platter delivered to our room. Thank you to all the guys who drive the carts, we never had to wait long at all. One of our best holidays and thank you to everyone I haven't mentioned. Cathy and Ken…
We stay here for 3 days and night, was the best resort I have stayed in. would highly recommend. the have an easy way to book tours at the lobby. here is a list of things we did and would do there in phuket
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