The Westin Siray Bay Resort & Spa, Phuket
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$93
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Full view
View all photos (4,623)4,623
Room & Suite (1370)
Pool & Beach (615)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Siray Bay Resort & Spa, Phuket
Updated 06/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 237 in Phuket Town
Location
3.5
Cleanliness
4.4
Service
4.3
Value
4.0
Travelers' Choice
Looking for a place to stay in Phuket Town? Then look no further than The Westin Siray Bay Resort & Spa Phuket, a family-friendly hotel that brings the best of Phuket Town to your doorstep.
Rooms at The Westin Siray Bay Resort & Spa Phuket offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.
Room service and a concierge are some of the conveniences offered at this hotel. A pool and a swimup bar will also help to make your stay even more special. If you are driving to The Westin Siray Bay Resort & Spa Phuket Hotel, free parking is available.
Given the close proximity of popular landmarks, such as Saphan Hin Park (2.0 mi) and Kua Tien Keng Shrine (2.1 mi), guests of The Westin Siray Bay Resort & Spa Phuket Hotel can easily experience some of Phuket Town's most well known attractions.
Travelers looking to enjoy some crab can head to Suay Restaurant or Salvatore's Restaurant. Otherwise, you may want to check out a Korean restaurant such as Dae Jung Kum.
Best of all, The Westin Siray Bay Resort & Spa Phuket Hotel makes it easy to experience many great Phuket Town attractions like 72nd Anniversary Queen Sirikit Park and King Rama 9 Park, which are some popular parks.
We’re sure you’ll enjoy your stay at The Westin Siray Bay Resort & Spa Phuket as you experience everything Phuket Town has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Beach
Bicycle rental
Kids stay free
Parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Swimup bar
Breakfast available
Breakfast buffet
Complimentary tea
Poolside bar
Babysitting
Indoor play area for children
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, Thai
Location
Full view
Contact
21/4 Moo 1 T.Rasada A.Muang, Phuket Town, Phuket 83000 Thailand
Name/address in local language
Getting there
Rental CarsSee all Phuket Town rental cars
2724Reviews114Q+A100Room tips
Reviews
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Most Recent
Our first reservation at the Westin Siray Bay Resort was in March 2020, but that was cancelled due to COVID 19. After 2 years, we are glad to stay at this beautiful property! We were at a Sala Villa with pool, and enjoyed every moment of it! An inspiring view of the Siray Bay presented in front of us at the villa, and it was especially wonderful to soak in the pool to take in the view of the changing colours of sunset. The beautiful scenery of the Siray Bay could be seen from almost every area of the resort, including the main shared pool. We had great food at the Seasonal Taste restaurant. The Breakfast Buffet had a great spread of food choices, and we could savour different dishes during our 3 breakfast sessions. There were also a good variety of ethnic cuisines - Thai, Arabic, Indian, Western to satisfy us for our lunches and dinners. We also received very personable and attentive service from the restaurant staff - Frada, Ting, Noon, Noey and Darren. The resort has a private beach, on which we enjoyed relaxing strolls, invigorating sea breeze and soothing scenery. However, the beach had coarse sand mixed with pebbles and rocks, which did not inspire confidence for barefoot wading or swimming. We thoroughly enjoyed our stay and would return during our next trip to Phuket. We note that the room facilities were dated and some equipment were faulty (eg. electrical switches not working, sliding door hinges that were loose). We understand the COVID 19 situation could have contributed to these, and were willing to accept them during this trip, for the other wonderful features of the resort. However, we hope that these could be improved the next time we visit it.…
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Date of stay: May 2022
Rooms
Cleanliness
Service
Room Tip: On villas come with private pool.
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Helpful
What a beautiful natural setting! What a fabulous breakfast options to amaze you every morning! What an impeccable service you receive from front office employees as well as restaurant waiters especially Mr Darren and Ms Frada! The room was meticulously cleaned every morning the moment you leave the room. The pool temperature was perfect. The club car service never disappointed me. The daily free shuttle service to Phuket Town and Patong beach was a true added value. The view from the balcony was captivating. The spa menus is priced about 3x what you find outside but the package options (2.5 hour) have much better value.
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Date of stay: May 2022Trip type: Traveled
Helpful
Amazing hotel. Its really has a wonderful surroundings and amazing view. Rooms are very well mentained and clean. Staffs are very friendly. Food here is excellent too. Loved every part of my stay here at the hotel. Most of my most memorable Phuket trip and stay.
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Date of stay: May 2021Trip type: Traveled
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded 2 weeks ago
Dear Untamed-Shots, So glad to learn you had a great time with our facilities and services and we could make the memorable experiences for you. Also thank you for your kind review and if you plan the next trip to revisit us, please do not hesitate to contact us directly. With best regards, Kunthari General Manager
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The restaurant staff at seasonal taste restaurant were excellent ! Very courteous and no request was hard for them to satisfy. Special mention to Frada and Hong who served us breakfast and also to Kat who was there to cater to our every need at dinner. Just a wonderful experience all in all !
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded 2 weeks ago
Dear bosky68, The team said "Sawasdee and Thank you kha". Frada, Hong, and Kat are looking forward to seeing you again, hope it would be soon. Best regards, Kunthari General Manager
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The hotel is located away from the popular beaches. 50 minutes from the airport and 20 minutes from Phuket town. Very family oriented. Swimming pool with a fantastic view and pool bar. Stayed in a room with "private" pool access. However, take note that the pool is actually shared by 2 rooms which can be connected. Nice arrangement for big family staying in the connected rooms, otherwise it can be rather strange to be sharing a "private" pool with your stranger neighbor. Hotel is undergoing some much needed touch-ups after the pandemic lockdown periods.
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Date of stay: March 2022
Value
Rooms
Service
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded 2 weeks ago
Dear exoticstring, Thank you for staying with us recently and thank you for your kind review and all details. This is really useful information especially for our rooms with pool access - definitely it's a shared pool but we also have many villas with actual private pools and it would be suitable for a family as well. If you have a chance to revisit us next time, please do not hesitate to contact me directly and I can book a villa for you. With best regards, Kunthari General Manager
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+1
Whilst we often go to Phuket, this time we stayed at the Westin Siray Bay for the first time. Before we arrived, GM Khun Sangchat made us feel we were going to be warmly welcomed. The personal touch exceeded all expectations and the culture of hospitality and warmness resonated throughout the entire team. From Khun Ellis, to Chef Khun Nong, to Khun Kat, Khun Kongkanjana, Khun Tantisook to the entire team, they treated our family like an extended family anticipating all our need. There were other hotel staff too from waiters, to buggy drivers, to staff at the beach. They were all amazing and genuine. All details of service and hospitality were done subtly, discreetly with sincerity. We enjoyed the 3 bedroom villa immensely, basking in the beautiful natural Phuket aesthetics and the serenity of the bay. We had a monkey visit us by our pool one day which added to the excitement. The team went out their way even to accommodate us for all arrangements outside of the hotel from ordering outside food to arranging our own yacht. This kindness is quite unique as many hotels try to capture all revenues in their own venues and services, but the willingness to help externally demonstrated their confidence, flexibility and guest centric culture. We loved every second of the trip and will for sure go back. another unforgettable experience was a private cooked Indian meal by chef Amar. Khun Nongs Yam Som O Poo Nhim and Yam Nhua Yang, and Larb Moo was also exceptional! We cannot wait to go visit our extended family in Phuket again and go back to OUR villa. Thank you Westin Siray Bay, you are exceptional.…
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: Search online for room photos
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Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded 2 weeks ago
Dear Khun Chan, Thank you so much for your kind review kha and it's our pleasures to being at your service. All of us are looking forward to seeing you again soon as well. With best regards and Have a lovely week, Kunthari
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IloveAsia wrote a review Apr 2022
Emirate of Dubai, United Arab Emirates70 contributions34 helpful votes
We have stayed in the Westin for our last leg of trip, very disappointed , without blaming them on some issues, You can feel that this hotel was very beautiful back in the days, or before Covid...I believe that Covid hit them hard and you can tell by the state of the hotel. Disappointed about the room as well, we booked a room with a pool, but keep in mind that the room are connected by the pool, so you easily end up with a stranger in front of your bed during the day. If we knew before that the pool room, are shared with a stranger or some screaming kids , I would have never booked this room. The big plus in the hotel is the kids club and absolutely lovely ladies there , which are very patient and extremely nice . I would give you 5* just for the kids club dropping from 9am to 12h and from 1pm to 5 if I am not wrong. The big plus compared to any places we went with kids club offering hotel. They are doing a lot of art and craft activities . The hotel needs a huge maintenance and cleaning, the access of the beach area is extremely dirty with plastics bags, bottles, and just rubbish ...Thats a big no no.. The reception staff need some training, they are absolutely not welcoming and you also feel that they don't want you there...I understand that everyone has his own days..but while working on front desk that's something you should leave in the changing area :-) The food at the restaurant need real improvement , we had some Arabic dish..for a change ...after asian food for 2 weeks..I think this dishes should be removed from the menu... The pizza was good ! We will not come back to Westin Phuket .…
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded Apr 14, 2022
Dear iloveasia2006, Sorry to hear about your unpleasant experiences while staying with us. Rest assured all your feedbacks will be discussed in details in our next quality control meeting next week and ensure actions will be taken appropriately. Thank you for letting us know and this will give us the opportunity to improve our services and property. Best regards, Kunthari General Manager
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Always wonderful to come back! We have been returning guests to the Westin Siray Bay since many years. We came directly once the island opened following covid lockdown in Summer 2021 and again now in 2022 and are delighted to see how well things have picked up! Great location and nice pools to relax in while overlooking the bay. Phuket town ist only a short drive away and we highly recommend to spend some time there exploring the streets. The whole service team is just lovely and so attentive, from the security guys to the check-in team, buggy drivers, housekeeping, spa, maintenance and everyone who works in the kitchens, restaurants and bars. A very special mention goes to Frada, Hong and Darren. We have known Frada and Hong since we started coming here and they take such good care of us, preparing us mangoes and always with a big smile!…
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded Apr 14, 2022
Dear 632res, Glad to be at your service again and hoping for again and again kha :-). Thank you so much for your kind review and kind words for Frada, Hong, and Darren. They are really happy reading your review with big smiles. So, if you book the new trip, please do not hesitate to let us know. We all are here waiting for your next trip! Best regards and Happy Thai New Year! Kunthari General Manager
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Of all Marriott and Westin I stayed, this one poorest. Breakfast arrangement disaster. Stuggle even to get coffee on your table. Going to upper rooms always struggle waiting for cart. Almost missed flight. they slipped hotel taxi booking
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Date of stay: April 2022Trip type: Traveled
Room Tip: Take your own coffee to breakfast table. Book your own taxi. Stay in rooms close to restaurant...
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Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded Apr 11, 2022
Dear NorthStar62445464350, It was shocked to read your comments. Please allow me to investigate and will get back to you personally. My sincere apology for your unpleasant experiences. Best regards, Kunthari General Manager
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I was so happy with my stay here. Booked just 3 nights, a little escape from all responsibilities and for some much needed peace and quiet! This was exactly what I got. I loved it! The resort is beautifully maintained. Two pools are currently open plus the beach area where you can use paddle boards and kayaks. Recommend! I suspect it is not running at full occupancy due to the covid travel restrictions; this worked for me as it was so peaceful! There were plenty of beds and the Horizon Pool felt quite private with lots of small areas to relax. The sea view room was gorgeous. Spacious, large balcony, rain shower and bathtub. Water pressure was excellent and it was kept spotlessly clean. Really good selection of food with a variety of cuisines. I was also pleased they had soy milk for coffee! The buggies to get around the resort were amazing. There are lots of steps as the hotel is set on several levels. Mostly, I walked but the service was always there as fast. The gym is really spacious and well equipped - it’s also open 24hours I think! Perfect for early risers! I had a 90min de-stress massage at the Heavenly Spa and it was just what I needed! The spa staff were all lovely. Sindy was my masseuse. If I had been there longer I would have definitely done another couple of treatments. The front desk were very helpful and accommodating in helping with taxis and covid travel tests. Every member of staff I encountered was so warm and friendly. I must give a special mention to Kat who was especially caring and attentive in the Seasonal Tastes restaurant! I would definitely return. Perfect stay for what I was looking for!…
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Sanjana Bhattachan, Sales at The Westin Siray Bay Resort & Spa, Phuket
Responded Apr 11, 2022
Dear jc_7890, Thank you so much for your kind review and it was a pleasure reading your comments. So glad we exceeded your expectation and made your vacation a memorable one. Once you make a plan for the next visit, please do not hesitate to let us know. Best regards and Happy Thai New Year (on 13th), Kunthari General Manager
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PRICE RANGE
$84 - $100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin siray bay resort and spa phuket, the westin siray bay resort & spa phuket hotel phuket town
LOCATION
ThailandPhuketPhuket Town
NUMBER OF ROOMS
257
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Claim Your Listing Frequently Asked Questions about The Westin Siray Bay Resort & Spa, Phuket
Which popular attractions are close to The Westin Siray Bay Resort & Spa, Phuket?
Nearby attractions include Russell Sunset Bar (4.9 miles), My Boss Collection (2.8 miles), and Sunday Walking Street Market (Lard Yai) (2.8 miles).
What are some of the property amenities at The Westin Siray Bay Resort & Spa, Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Westin Siray Bay Resort & Spa, Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Siray Bay Resort & Spa, Phuket?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at The Westin Siray Bay Resort & Spa, Phuket?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Siray Bay Resort & Spa, Phuket?
Conveniently located restaurants include Thong Dee - The Town Bistro, The Neighbors Cafe, and The Vegan Table.
Are there opportunities to exercise at The Westin Siray Bay Resort & Spa, Phuket?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Westin Siray Bay Resort & Spa, Phuket have airport transportation?
Yes, The Westin Siray Bay Resort & Spa, Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Siray Bay Resort & Spa, Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does The Westin Siray Bay Resort & Spa, Phuket offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Siray Bay Resort & Spa, Phuket?
The staff speaks multiple languages, including English and Thai.