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Secret Cliff Resort

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Secret Cliff Resort
Secret Cliff Resort
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500 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Lviv, Ukraine
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is located on a hill between patong and karon beach. They provide limited shuttle service to both beaches free of charge but you are limited to their schedule. If you want to be flexible you need to hire a taxi or a tuk tuk which cost you minimum 200 bath ( 6.5 $ ) one way but only... More 

Helpful?
Thank udo h
Secret_Cliff_Resort, General Manager at Secret Cliff Resort, responded to this review

Dear udo h Thank you for having chosen to stay at Secret Cliff and for taking time to write us feedback on TripAdvisor. I'm delighted to hear you find our view to be amazing. The resort is a budget hotel which provides an amazing view (equivalent to 5-star resorts) over looking Karon beach for those who wishes to relax in... More 

Belgrade, Serbia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I 've been in the highest point of Secret cliff with my fiance.This could be a little bit a problem, but we rent a motorcycle and went everywhere(even breakfast) with it.I dont know if it is becouse of great and lovely companie that I had, but I dont understand all this bad reviews.We enjoy in our rooms,view, breakfast and lovely... More 

Helpful?
Thank Jelena S
Secret_Cliff_Resort, General Manager at Secret Cliff Resort, responded to this review

Dear Jelena S Thank you so much for having chosen Secret Cliff for your stay whilst in Phuket and thank you for your kind review. We are delighted that you took home amazing memories from your stay with us. We hope to see your again in the future. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 27, 2016 via mobile

I was there 14 days ago. The room was good but everything went bad because of the people working in the Reception. They where not polite at all as you expect in Thailand. Never a smile. Never said goodbye on the phone. And really bad english....

Helpful?
2 Thank Tommy L
Secret_Cliff_Resort, General Manager at Secret Cliff Resort, responded to this review

Dear Tommy L Thank you for choosing to stay at Secret Cliff and for taking time to leave us feedback. I'm happy to hear that you liked our room. Please accept my apologies on behalf of my front office staff. We are providing English lesson for our staff by a native English teacher and planing for a special training to... More 

Travelers are raving about these Karon hotels

Liverpool, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

Stayed here for the first time in March 2016, my visit got off to a bad start when I arrived as they didn't have a room for me especially as I had made a specific booking/reservation and payed in advance of my trip..(not good at all) I was put up in a sister hotel about 10 mins away, the hotel... More 

Helpful?
2 Thank GenitcallyM
Singapore
Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed July 9, 2016 via mobile

Poor management & coordination between Staff. It's a pity to have a zen location & resort with poorly trained staff (F&B & Front Office). The only warmth I've felt was from the Housekeeping Team & Transportation Counter. Shuttles are available to & from Patong/Karon. Had to approach the staff each time to enquire, otherwise the shuttle won't run at all.... More 

Helpful?
2 Thank Melissa T
Secret_Cliff_Resort, Manager at Secret Cliff Resort, responded to this review

Dear Melissa T Thank you for letting us know about your recent experience with Secret Cliff Resort & Restaurant. I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you describe,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 5, 2016 via mobile

The resort is beautiful. It's built into a cliff on the ocean. We upgraded our room to a Deluxe ocean view suite. The view was pretty nice but the room needs some work. We found multiple cockroaches and lizards in our room everyday. Mostly in the bathroom. There was a colony of ants in our bathroom as well. We decided... More 

Helpful?
1 Thank Thegreatcanadian1
Kolkata (Calcutta), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2016

We stayed for 1 night and then we were forced to shift to other hotel. The hotel is too far from both Patong & Karon beach as its in isolated place. No 7eleven or Familymart nearby. It takes 300baht from hotel to patong, 200baht to karon. Rather pay 600baht extra and stay near patong. Also, while checking out, they told... More 

Helpful?
1 Thank AnandGhosh
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

I stayed at this hotel over the new year December 2015 and it was amazing. The grounds are amazing, the food was great. if you are travelling to either Katu or Patong its a good central location to get to most places in Phuket. I will definitely stay here again.

Helpful?
1 Thank Taypurll
Secret_Cliff_Resort, Manager at Secret Cliff Resort, responded to this review

Dear Taypurll Thank you for you kind comment. We are grateful to have you as our valuable customer and looking forward to welcome you again in the future. Warmest Regards, More 

Level Contributor
12 reviews
8 hotel reviews
3 of 5 stars Reviewed May 25, 2016 via mobile

The hotel is very pretty, has great views, and good service. It is pretty far from the beach, it's up on a cliff obviously. If you want to spend more time at the beach or in the towns, don't stay at this hotel. They offer a shuttle bus to Patong and Karon beaches for free at 10 am, noon, and... More 

Helpful?
Thank Jordyn N
Great Ocean Road, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 5, 2016

It was a great room - comfortable, clean, air-conditioned, a separate bathtub and a view to die for. The panorama from the restaurant was even better, - a sweeping over Karon beach. The staff were kind, friendly and happy to find me a seat near a fan, as the place was exceedingly hot and humid in early May. Sadly, this... More 

Helpful?
2 Thank John S
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Deluxe Ocean View Room (30)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Secret Cliff Resort

Address: 707 Patak Rd. | Karon Cliff, Karon, Phuket 83100, Thailand
Location: Thailand > Phuket > Karon
Price Range: $28 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Secret Cliff Resort 3.5*
Number of rooms: 139
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Also Known As:
Secret Cliff Resort & Restaurant Hotel Karon
Secret Cliff Resort And Restaurant
Secret Cliff Hotel
Secret Cliff Resort Phuket/Karon
Hotel Style:
#47 Spa Hotel in Karon
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